our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

- really cosy and luxurious - but they re nothing compared to the restaurant and terrace/pool area

spa and restaurant on site great coffee a lovely area to sit around the pool

and i would not hesitate to recommend it to anyone looking for a relaxing break

expected more from the spa and the pool was a little smaller than expected but it was still nice

thought we could have dinner in the restaurant but apparently, it was closed but room service was available as an alternative

arrived late and the room service dinner was really good

the room service meal in a jar. not good value for money. it was edible but not great

aware of room service, it should be called thiefs service

the breakfast was also really good and they have a private parking with fence

comfortable room and really pleased to get room service meal after 10pm.

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was so hungry

we had room service due to the pandemic and food was of a good standard and turned up in a timely fashion

were lovely, pool was good, room service were nice but food just ok, bit cold and forgot cutlery twice

has free parking and right by tram stop, ideal for our needs, allow 30 mins to centre on tram

very good room service

breakfast was very good, staff were very helpful, and they have a secure, bookable car park space 2

ich we brought) and breakfast was ready at 7 am with

lovely courtyard for breakfast. our room had a terrace which was a nice place to relax.

breakfast was very good very nice location and easy to get

slippers room service got it wrong every time

food was amazing but we would have liked to see a few more things on the room service menu- possibly a few sandwiches for light meals after a day at the wineries

as a single traveler, had room service two evenings and food was excellent

room service menu was limited.

our room was a little noisy with the road outside but they paid for all our drinks and room service once we complained which was very kind of them

dn't

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

no complimentary water no working mini bar or kettle in room charged 3

located 5 mins from the lovely bar outside the church at saint seurin

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe area

it is a perfect place to stop off on my way from north of france to south of spain

the pool closes at 7 which could be too early for those on a business trip to enjoy.

very good parking

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i couldn't deal with anywhere with an underground car

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms booked for the night the staff said the spa pool was

we could order through room service, wasn't what we wanted as we would have liked that break from driving and as being

couldn t eat in the restaurant on the weekend as it was closed, no other restaurants nearby and room service selection very limited

ordered a club sandwich from room service and it was abysmal

the very limited room service food which you could order at weekends was not

we didn't take up the room service offer but the offer looked good

room service

more choice on room service food menu.

we were offered room service which we agreed to and we received one coffee, one tea and a single croissant

share between two people

the first night i ordered room service, after over an hour i went to check where it was and they had clearly missed the order

restaurant closed and no bar service

great location by the lake efficient wifi clean with great staff

hand soap available was just a small bar despite both rooms were occupied by 2 people

was exquisite, bed 5 star, the ambiance in the receptions was seriously welcoming, the on site parking was perfect, the breakfast was

the wifi could be a little bit faster. but it wasnt really a problem

good wifi

also the wifi was good

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

we were able to get room service also

we where running late ,due to arrive at 10 pm ,we rang ahead and as regular guests knew the room service menu,our food was ordered to be cooked just before the kitchen closed and delivered to

restaurant very formal . room service very limited

we order room service

regularly stay at this hotel as the staff are excellent, the hotel is immaculate and the room service menu and bar suits us very well

also, wifi was rather

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi is good

room service was in name only many of the few dishes advertised were not available

were woken by knocking on the door with breakfast when we didn t order room service

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

the room was impeccable and the room service and breakfast marvellous

wifi wasn t the best, but not the worst either

room service

i did not like when i called the hotel room service, i was told that there was not a menu and that the menu listed on the tv was no longer

great location, clean, room service was very good, saved us from starving upon late arrival.

spa was a real treat, lovely friendly prompt room service nothing was too much

us 2 or 3 other couples waiting) late for flight

no real amenities like a restaurant or bar or room service

good room size and best room service

room service schedule was a bit off

breakfast but expensive - for kids could have been lower cost good location great idea of wine for no housekeeping

breakfast was super and the rooms were comfortable

wifi was very poor and they we not very helpful in trying to remedy the problem

late check out helpful

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

no wifi in room as advertised, needed for boarding passes etc

wifi didn't work

is peculiar, location is good, parking was available, food was good and fast (room service), very clean and towels were (-)breakfast, food, room service, no fridge, no slippers. (-)the room service was slow, we did require a few things which did not turn up. (-) they said they couldn t do room service at that time

bar and restaurant offer good range and great service

breakfast was very good with a lot of variety

breakfast is excellent with a wide variety of food choices and you can even order to cook eggs the

day they were changed and unfortunately we were left with one bathrobe only

the spa was amazing and so beautiful

being able to use the private spa after a long day is a big bonus

ank you chloe) relaxing spa delecious breakfast in bed confortable and clean

this was a perfect choice for our one night scape without kids

friendly staff

be advised that because it is not a full service hotel there is no bar or restaurant or room service

room service options good be wider

no room service despite that being advertised unless you want a microwave meal

room service available, but i didn't use it

location. it was very clean. staff was friendly and they smiled! loved the room service option.

great central location for bars and restaurants

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when we asked for the hoover so we could at least sort out the dust

it's a pitty not having a bar but the cafe right next door it's handy for that end

we went to a local bar instead

however the landings were very narrow and the laundry that was outside each door made it difficult to pass with heavy suitcases

rooms are simple and clean, with comfy bed and everyday room service

breakfast at the bar really lovely the position is very central and safe

no kettle or bar fridge if you have food you want to keep cool

everything especially the cafe bar the breakfast was excellent

in a different building without a/c it could get hot in the height of summer - wifi was a little

was very good in the middle of the city, hotel was quiet ,and i appreciate that room service they was professional and i enjoyed the food on the

the service at the orangerie could be slightly improved but the in room service was amazing

was great, we only ate it once

room service was limited and quality of food was below average for this type of hotel

om service); great bakery down the street as well

no restaurant, poor room service menu and the cooked meat at breakfast was off.

room service

room, bed, bathroom, daily room service are really high quality

wifi wasn't the best.

wifi internet was super slow but overall the hotel was super nice, clean, and its location is

i was told i could not get food at the restaurant but could get room service but no food for children

room service started early, even when you were staying a few days

1- no room service 2- small rooms 3- overpriced

we were offered room service but it is v limited and expensive

on-site restaurant with room service

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

perfect for work or if you only need the hotel for sleeping and having breakfast

wifi connection was extremely weak and kept disconnecting, i ended up just using data

breakfast could have been better but for the price it was ok.

breakfast was a little crowded

even though there is no restaurant associated with the hotel there was still a room service option

great service and so helpful, rooms clean and tidy. room service good and housekeeping.

is room service but there is nothing suitable for vegans on the hotel room service menu

the room service selection was very limited.

whilst we did not use the room service meal menu, should we have wished to there was a very good choice with

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

no breakfast room - they have room service breakfast but we don t like eating in the room.

also, a nicely kept garden and a pool

pool a bit small but adequate for small numbers

good breakfast nice coffee. good pool very clean comfy bed

useful hotel for an overnight stopover. plenty of parking and electric charger.

staff is helpful the outside seating area, the pool and the restaurant

when checking-out as well, she charged and debited for a room service fee that i didn t ordered, so she said she ll reimburse the amount of room service

was fully booked, but the hotel discounted the room service surcharge if ordering room service due to the restaurant not taking further bookings

room service not flexible or helpful at all

) , when i asked i was told, they are sorting out timetables,but, we could phone for room service, unfortunately, the room phone to contact room service did not work, so we could not

the room service food was not great. the scrambled egg for breakfast was cold and watery.

helpful staff, allowed early check in and storage for bike

procedure for wifi access could be improved.

we arrived from a late flght when the bar was closed but the guy on the desk very helpfully directed us to a pub in easy walking distance

the wifi was ok, with some minor problems

wifi worked fine up until about 1 am then went. but generally nothing really

ol sodas and chips), clean room a bit nosey because of a person knocking the wall, cute

used room service

that food was only available by room service on sundays

bedroom furniture lacking. only one chair. nowhere to sit for room service.

breakfast, coffee, and bar were all great

breakfast, coffee, and bar were all great

for toothbrushes and no cup for tea although there was a water boiler the opening hours for the pool

spacious room, quiet and clean , kettle, air conditioning , parking lot

great pool

free car parking a bonus

free wifi very limited, often dropping out

room service un available when we arrived

hugely taken with the vibe in the hotel - there were abandoned carts, assumably from previous room service requests, in the communal areas and a function room had an air of desolation

we had room service in evening which was truly superb and breakfast was yummy too

no apology for the room service and was informed that she had no access to milk so go to the restaurant

kids loved the pool. kids room interconnected fantastic.

emed that some people don't

no food by room service after 10 pm

restaurants and bar facilities are great, we had the room service snack bar menu one night and is good with a few nice options

ry long delay and i had to call twice for the room service) and the lady from the spa took the infusion very early

had a very busy day outside, traveled a lot and couldn t find time

room, comfortable mattress, very quiet location even though next to airport, on site and free parking is a major plus, did not need ac but glad it was available

no snacks is available in the bar only restaurant food

two girls were supposedly working on reception and in bar next to breakfast room but kept disappearing and completely ignored me

it would be nice to have a printout with these instructions and also for the wifi password

excellent location next to trams stop with plenty of free parking