thought we could have dinner in the restaurant but apparently, it was closed but room service was available as an alternative

arrived late and the room service dinner was really good

aware of room service, it should be called thiefs service

the room service meal in a jar. not good value for money. it was edible but not great

all good. clean, modern, aircon, wifi, good shower.

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was so hungry

we had room service due to the pandemic and food was of a good standard and turned up in a timely fashion

were lovely, pool was good, room service were nice but food just ok, bit cold and forgot cutlery twice

comfortable room and really pleased to get room service meal after 10pm.

wifi must be re-registered after every six hours, which is a bit of a pain but nothing major

that food was only available by room service on sundays

bedroom furniture lacking. only one chair. nowhere to sit for room service.

used room service

the staff were extremely friendly and helpful the hotel was very clean and great parking.

great welcome, good safe parking, helpful staff, wendy on reception and emilian at the bar and restaurant

staff were very friendly and helpful. they allowed us an early check in which was appreciated.

nothing it s perfectly located, plenty of parking & spacious

clean. loved the pool. food great choice and quality. friendly helpful staff.

staff is helpful the outside seating area, the pool and the restaurant

also, a nicely kept garden and a pool

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i couldn't deal with anywhere with an underground car

real bonuses are the off road parking and the place being pet friendly

spacious room and spa facilities, i would like to stay again

it is a perfect place to stop off on my way from north of france to south of spain

pool and facilities were not available to guests who had not pre-booked an hour slot this was not

new hotel, clean and close to the airport when there , was no parking problem. breakfast is fine

wifi strength

diner deal was very good !!!!! free parking .

was spacious and clean, it was a short 3 minute drive to the bordeaux airport with adequate parking

were given early check in which was wonderful as had been up since 4

i like the proximity with the airport. the pool is nice. personal helpful.

the location and access to swimming pool comfortable beds clean

free car parking a bonus

wifi seemed to be intermittent at pick times.

wifi was secure rather than open

hugely taken with the vibe in the hotel - there were abandoned carts, assumably from previous room service requests, in the communal areas and a function room had an air of desolation

no apology for the room service and was informed that she had no access to milk so go to the restaurant

room service un available when we arrived

we had room service in evening which was truly superb and breakfast was yummy too

loved the apartment with kitchen totally unexpected

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

the hotel is buried in the bustling suburb of le bouscat - bikes, cars, kids going to school - so be prepared with your car to navigate the little busy streets

expected more from the spa and the pool was a little smaller than expected but it was still nice

to pay extra for parking could do with more sunbeds and umbrellas around the pool and some of the sunbeds were in need of clean

spa and restaurant on site great coffee a lovely area to sit around the pool

love that tge a tram stops at the property and also easy parking right at the hotel

good wifi direct bus to city

onsite parking

there was a full bar and breakfast but i did not take it, so do not know about quality

free parking

breakfast was poorcompared to other ibis hotels coffee awful

parking in secured area at night

no wifi in the room, air con filter blocked so no air flow in the room.

i can t complain, good price, good wifi, good breakfast. i would happily stay again.

it was clean and quiet and affordable with free parking

very good room service

lovely courtyard for breakfast. our room had a terrace which was a nice place to relax.

good wifi service

there's no bar or restaurant

breakfast was very good, staff were very helpful, and they have a secure, bookable car park space 2

our room was a little noisy with the road outside but they paid for all our drinks and room service once we complained which was very kind of them

as a single traveler, had room service two evenings and food was excellent

room service bill wasn't logged, extra time at check out

we had room service from the garden restaurant which was delicious, as was breakfast the next morning

limited lunch time and room service menu. would have liked more vegetarian options at breakfast.

no coffee/ tea in room, min bar fridge not working, shower head broken.

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

b than a hotel as it has limited reception staffing at night and none of the buzz of a hotel, no bar or cafe area

no complimentary water no working mini bar or kettle in room charged 3

restaurant very formal . room service very limited

level of service, food, room service, clean and safe commercial center nearby

small detail but i would prefer to pick a phone and press button for room service or front desk

we were able to get room service also

we order room service

room service impeccable

couldn t eat in the restaurant on the weekend as it was closed, no other restaurants nearby and room service selection very limited

we could order through room service, wasn't what we wanted as we would have liked that break from driving and as being

only bar food available or room service

ordered a club sandwich from room service and it was abysmal

wifi, breakfast but specially the staff

ough you have to go to reception to ask for mineral water which is then

the wifi didn't work.

the wifi was the fastest i have ever encountered

room was a good size and quiet with fully functioning air conditioning, wifi and a mini bar

is peculiar, location is good, parking was available, food was good and fast (room service), very clean and towels were (-)breakfast, food, room service, no fridge, no slippers. (-)the room service was slow, we did require a few things which did not turn up. (-) they said they couldn t do room service at that time

ev charger was a bonus (and super easy

good location right out of old town, spacious room, very nice included breakfast

staff were amazing and the bar tender was exceptional

day they were changed and unfortunately we were left with one bathrobe only

wifi not working

the wifi was not working well

also, wifi was rather

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi is good

share between two people

we were offered room service which we agreed to and we received one coffee, one tea and a single croissant

nor could we have room service

more choice on room service food menu.

hotel room was completely inappropriate for our needs, the room service breakfast of one coffee and one tea and one croissant

were woken by knocking on the door with breakfast when we didn t order room service

room service was in name only many of the few dishes advertised were not available

the room was impeccable and the room service and breakfast marvellous

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

is super hot and plunging in the cool natural pool is something i will try and build in san francisco upon our return

great parking and close to trams

frills but very comfortable, room has tea and coffee making facilities, a/c and free parking

easy access to city. the meals were very good. parking near our room. very well organised.

secure parking outside ground floor room

there were everthing i need , a good desk, working wifi, a shower and hairdryer, and tea and coffee maker, a comnfortable bed and the room is clean ,

ank you chloe) relaxing spa delecious breakfast in bed confortable and clean

the breakfast was fantastic, the spa incredible and the location right in the heart of town

spacious and luxurious room with bathtub and two french balcony s

friendly staff

i didn t have time to use the spa but so nice to have the services in this boutique hotel

wifi was very poor and they we not very helpful in trying to remedy the problem

wifi didn't work

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

late check out helpful

no wifi in room as advertised, needed for boarding passes etc

good room size and best room service

room service schedule was a bit off

no real amenities like a restaurant or bar or room service

staff location hotel room breakfast

slow wifi

ready, the staff can't be bothered turning lights on in restaurant until they're finished doing room service breakfast - almost ran us

told that you could only get bar food if you ordered room service and the night desk staff person was not very accommodating

room service

the room service was fantastic and room was cleaned in the best way possible

i did not like when i called the hotel room service, i was told that there was not a menu and that the menu listed on the tv was no longer

room service started early, even when you were staying a few days

i was told i could not get food at the restaurant but could get room service but no food for children

1- no room service 2- small rooms 3- overpriced

we were offered room service but it is v limited and expensive

on-site restaurant with room service

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

nice bar attached

possibility to store luggage for 2 euros per room, and a bar inside the hotel

require your room to be made up in the morning, you re given a token for a free drink at the bar - a nice touch

only objections are that the bar closed too early and breakfast was quite sparse and catered moreso for those with a sweet tooth

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

room service options good be wider

be advised that because it is not a full service hotel there is no bar or restaurant or room service

room service available, but i didn't use it

location. it was very clean. staff was friendly and they smiled! loved the room service option.

a perfect location one down from the tourist office and the trams, truly excellent restaurant and bar

wifi was weak

furnishings a little dated. wifi weak.

the bar was appreciated and served very good croque monsieurs with the beer

it's a pitty not having a bar but the cafe right next door it's handy for that end

was great, we only ate it once

the staff for room service were quite rude

om service); great bakery down the street as well

the service at the orangerie could be slightly improved but the in room service was amazing

room service was limited and quality of food was below average for this type of hotel

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

no breakfast room - they have room service breakfast but we don t like eating in the room.

rooms are simple and clean, with comfy bed and everyday room service

wifi was not good.

a bit of noise in the night from outside - maybe the all night snack bar below our window!

wifi didnt work at all for a complete night - not freat as i couldn't communicate with my local

everything especially the cafe bar the breakfast was excellent

no restaurant, poor room service menu and the cooked meat at breakfast was off.

room, bed, bathroom, daily room service are really high quality

room service

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

wifi was a disaster

even though there is no restaurant associated with the hotel there was still a room service option

great service and so helpful, rooms clean and tidy. room service good and housekeeping.

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

room service was convenient for an evening where i had to work late, and it looked nice and tasted

comfortable and clean room, location, room service and friendly staff.

use the pool twice, all lovely and clean

pool was just a bonus

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel excellent wine

very clean, great pool and nice garden reataurant

lovely pool and garden to sit in and have dinner

room service also comes from gina and it was the most beautiful room service meal we have ever had

was fully booked, but the hotel discounted the room service surcharge if ordering room service due to the restaurant not taking further bookings

breakfast was only fair, the room service food was awful and the air conditioning totally inadequate

room service not flexible or helpful at all

restaurants and bar closed at 9.30! no place to get food or room service.

helpful staff, allowed early check in and storage for bike