our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

- really cosy and luxurious - but they re nothing compared to the restaurant and terrace/pool area

spa and restaurant on site great coffee a lovely area to sit around the pool

and i would not hesitate to recommend it to anyone looking for a relaxing break

expected more from the spa and the pool was a little smaller than expected but it was still nice

very good room service

have any negative feedback not sure if there is a bar onsite but we didn t need it as were out exploring

the breakfast was very good and i enjoyed he variety of food

they accommodated the 6 of us in the breakfast room for our evening snack

ich we brought) and breakfast was ready at 7 am with

food was amazing but we would have liked to see a few more things on the room service menu- possibly a few sandwiches for light meals after a day at the wineries

the rooms were nice, bed was extremely comfortable and room service and turn down service was

room service menu was limited.

as a single traveler, had room service two evenings and food was excellent

our room was a little noisy with the road outside but they paid for all our drinks and room service once we complained which was very kind of them

no coffee/ tea in room, min bar fridge not working, shower head broken.

located 5 mins from the lovely bar outside the church at saint seurin

dn't

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

no complimentary water no working mini bar or kettle in room charged 3

good wifi

also the wifi was good

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

the wifi didn't work.

room service

excellent cheese plate on the room service menu

i did not like when i called the hotel room service, i was told that there was not a menu and that the menu listed on the tv was no longer

spa was a real treat, lovely friendly prompt room service nothing was too much

great location, clean, room service was very good, saved us from starving upon late arrival.

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

the wifi was not working well

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi is good

also, wifi was rather

were woken by knocking on the door with breakfast when we didn t order room service

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

room service was in name only many of the few dishes advertised were not available

the room was impeccable and the room service and breakfast marvellous

we are a family of 4

room service schedule was a bit off

good room size and best room service

no real amenities like a restaurant or bar or room service

very clean & comfortable lovely breakfast friendly staff

excellent breakfast too

a perfect location one down from the tourist office and the trams, truly excellent restaurant and bar

the bar was appreciated and served very good croque monsieurs with the beer

wifi connection in the room was poor

good location, lovely big room with a window that opens. coin laundry facilities

great central location for bars and restaurants

room service options good be wider

room service available, but i didn't use it

location. it was very clean. staff was friendly and they smiled! loved the room service option.

be advised that because it is not a full service hotel there is no bar or restaurant or room service

no room service despite that being advertised unless you want a microwave meal

late check out helpful

wifi didn't work

wifi was very poor and they we not very helpful in trying to remedy the problem

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

no wifi in room as advertised, needed for boarding passes etc

room, bed, bathroom, daily room service are really high quality

no restaurant, poor room service menu and the cooked meat at breakfast was off.

room service

wifi frequently dropped, but maybe this was because we were at the end of a hall on a high floor

good wifi

rooms are simple and clean, with comfy bed and everyday room service

staff closed bar very early

poor wifi, small room with no air conditioning

the friendly helpul coffe bar ftaff

wifi was like a yo-yo, coming and going, and the sprinkler shower was leaking, i reported the

om service); great bakery down the street as well

the service at the orangerie could be slightly improved but the in room service was amazing

room service

nespresso machine was not switched on so had to call room service

room service was limited and quality of food was below average for this type of hotel

the room service was very quick and the staff were kind and accommodating

level of service, food, room service, clean and safe commercial center nearby

food quality room service

we order room service

restaurant very formal . room service very limited

pre arrival communication, an early check in, friendly, professional owners who went above and beyond to ensure we had a relaxing

ank you chloe) relaxing spa delecious breakfast in bed confortable and clean

very high speed wifi network (included with the rate) (-)wifi was very weak in the rooms (-)wifi needs some upgrading. safe deposit boxes should be supplied. (-) tv kept cutting off when watching a programme,wifi cutting out

this was a perfect choice for our one night scape without kids

the rooms are beautiful and the spa is absolutely gorgeous

room service was convenient for an evening where i had to work late, and it looked nice and tasted

is room service but there is nothing suitable for vegans on the hotel room service menu

comfortable and clean room, location, room service and friendly staff.

whilst we did not use the room service meal menu, should we have wished to there was a very good choice with

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

is peculiar, location is good, parking was available, food was good and fast (room service), very clean and towels were (-)breakfast, food, room service, no fridge, no slippers. (-)the room service was slow, we did require a few things which did not turn up. (-) they said they couldn t do room service at that time

hotel has great restaurant and bar area and rooms are super and very comfortable

stead of two) - breakfast is the only drawback of this hotel

we were able to check into our room early and our bags were stored with an option for late check out

the breakfast was good plus the dinner was excellent at the hotel restaurant

no breakfast room - they have room service breakfast but we don t like eating in the room.

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

i was told i could not get food at the restaurant but could get room service but no food for children

room service started early, even when you were staying a few days

on-site restaurant with room service

1- no room service 2- small rooms 3- overpriced

we were offered room service but it is v limited and expensive

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

wifi connection was extremely weak and kept disconnecting, i ended up just using data

no insects, comfortable beds and tasty breakfast

breakfast could have been better but for the price it was ok.

wifi is fine

the room service food was not great. the scrambled egg for breakfast was cold and watery.

room service and restaurant- not good

restaurants and bar closed at 9.30! no place to get food or room service.

room service not flexible or helpful at all

when checking-out as well, she charged and debited for a room service fee that i didn t ordered, so she said she ll reimburse the amount of room service

helpful staff, allowed early check in and storage for bike

again, the room service meal i ordered arrived in my room on the wrong side of cool

tried to order room service

we could order through room service, wasn't what we wanted as we would have liked that break from driving and as being

only bar food available or room service

we didn't take up the room service offer but the offer looked good

room service

we were offered room service which we agreed to and we received one coffee, one tea and a single croissant

hotel room was completely inappropriate for our needs, the room service breakfast of one coffee and one tea and one croissant

more choice on room service food menu.

to pay)there s no information in the rooms about services provided, their website states room service 24/7, which they don t provide

wifi didn't work well, but that may have been due to so many people using it during our stay

is very convenient, wonderful hotel staff always at our service, great food at their restaurant, bar at the hotel with draught beer & cocktails, they sell tram tickets, vending machine, cosy hotel

wifi easy to connect and fast

hand soap available was just a small bar despite both rooms were occupied by 2 people

ud83dude33advertised a bar but no bar but think there was a limited selection of drinks available at reception

had a very busy day outside, traveled a lot and couldn t find time

people on the staff were not professional

restaurants and bar facilities are great, we had the room service snack bar menu one night and is good with a few nice options

ry long delay and i had to call twice for the room service) and the lady from the spa took the infusion very early

no food by room service after 10 pm

the air conditioning is good and good room service too

location is great, right next to the train station. good room service

perfect wifi

slept like a log, had a wonderful breakfast, really good staff!

everything was as expected, quiet room, strong wifi, very good value to money ratio

air-conditioned, comfortable room with wifi, bathroom, tv, new bed

the wifi

ee) wifi worked beautifully

the

could not connect my laptop to the wifi network

lovely restaurant and bar with outside terrace which in summer would be lovely !

the roof top bar and restaurant were a great bonus

roof top restaurant and bar

the room was a lovely size with a coffee machine and mini bar

meant when we returned for the afternoon we were unable to enter the room and with the rooftop bar closed in the afternoon this meant there was no where to wait

car parking no room service and restaurant view

no room service

i'm pretty sure that the hotel advertises room service, but this is very limited

hotel does not have room service, it's not a big deal because there are lots of restaurants around and you can always

we ordered dinner via the room service and everything went well

there was bunk beds in the room which the kids loved

early check in at 12, and check out at 12 was fantastic

the room is great for one person, breakfast is good, convenient free parking

great staff, good location, great breakfast choices and dog friendly

breakfast was delicious and plenty

with our suite we even received free room service breakfast in bed on sunday, a nice surprise

good secure parking within the grounds of the hotel

easy to access the city by car and lots of parking

safe parking

staff was very friendly, parking is convenient

thought we could have dinner in the restaurant but apparently, it was closed but room service was available as an alternative

arrived late and the room service dinner was really good

aware of room service, it should be called thiefs service

the room service meal in a jar. not good value for money. it was edible but not great

own parking

we had room service due to the pandemic and food was of a good standard and turned up in a timely fashion

comfortable room and really pleased to get room service meal after 10pm.

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was so hungry

were lovely, pool was good, room service were nice but food just ok, bit cold and forgot cutlery twice

all. location, room, parking,