it's a 25-minute journey and you don't have to worry about car parking

spacious room and spa facilities, i would like to stay again

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms booked for the night the staff said the spa pool was

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms booked for the night the staff said the spa pool was booked

thought we could have dinner in the restaurant but apparently, it was closed but room service was available as an alternative

arrived late and the room service dinner was really good

the room service meal in a jar. not good value for money. it was edible but not great

aware of room service, it should be called thiefs service

we did not have breakfast due to the fact that we had to leave very early for the airport

we had room service due to the pandemic and food was of a good standard and turned up in a timely fashion

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was so hungry

comfortable room and really pleased to get room service meal after 10pm.

were lovely, pool was good, room service were nice but food just ok, bit cold and forgot cutlery twice

nice little swimming pool. friendly staff great room large and comfortable

used room service

that food was only available by room service on sundays

bedroom furniture lacking. only one chair. nowhere to sit for room service.

there is no little fridge/mini bar in the room.

there is also parking available without extra charge

our hosts could not have been more attentive and helpful - offering room service and drinks at the bar

sitting by the pool was the perfect way to relax and unwind for a few days

the view of the pool was perfect, and i enjoyed a swim most days, the staff were all professional, yet friendly and

- really cosy and luxurious - but they re nothing compared to the restaurant and terrace/pool area

the outdoor pool was magical, and ideal for hot days

try and get studio with terrace and kitchenette on bottom floor, direct access to pool, it s worth it

pool was just a bonus

lovely pool and garden to sit in and have dinner

food was excellent, we had dinner and breakfast close to airport parking good more like a motel than hotel excellent wine

use the pool twice, all lovely and clean

room service appaulling - nothing left at 12

ordered a club sandwich from room service and it was abysmal

tried to order room service

the very limited room service food which you could order at weekends was not

we didn't take up the room service offer but the offer looked good

hotel room was completely inappropriate for our needs, the room service breakfast of one coffee and one tea and one croissant

the first night i ordered room service, after over an hour i went to check where it was and they had clearly missed the order

share between two people

to pay)there s no information in the rooms about services provided, their website states room service 24/7, which they don t provide

room service

was exquisite, bed 5 star, the ambiance in the receptions was seriously welcoming, the on site parking was perfect, the breakfast was

restaurant closed and no bar service

fantastic stopover hotel with good secure parking

frills but very comfortable, room has tea and coffee making facilities, a/c and free parking

no bar just taps that beer came out off

was a room service menu of pastas and salads which was tasty but no official meals outside breakfast

he was the receptionist, cook, server, room service delivery, etc

no restaurant room service is available though

only the room service quality of food

nature, beautiful interior and even though they did not have a restaurant, the room service food was really fresh and tasted great

good restaurant, nice pool, good rooms

the pool.

nothing it s perfectly located, plenty of parking & spacious

it's located close to the airport

in the middle of a heatwave, walking into their bar (happy hour 5-7pm) and swimming pool were just what we looked forward to after a day out in the (+) good location, breakfast and bar ok (+) nice bar and restaurant area

beer and foodc a bit expensive salad bar looked a bit tired mainly the salad

procedure for wifi access could be improved.

wifi problems and although good for the airport very far from central bordeaux - 40 euro in uber

location, free parking and friendly staff

bar good

for toothbrushes and no cup for tea although there was a water boiler the opening hours for the pool

close to the airport and the pool

swimming pool was good with comfy sunloungers

is not professional, the bed is little and it's not a large double bed like the description, wifi it's horrible, it was impossible to work, when we ask for support from the reception team,

wifi seemed to be intermittent at pick times.

we had room service in evening which was truly superb and breakfast was yummy too

hugely taken with the vibe in the hotel - there were abandoned carts, assumably from previous room service requests, in the communal areas and a function room had an air of desolation

no apology for the room service and was informed that she had no access to milk so go to the restaurant

room service un available when we arrived

even a small kitchen

desk and bar was open late for late incoming flights. comfortable bed and quiet room.

no snacks is available in the bar only restaurant food

very quiet, conveniently located close to the airport, free parking

wifi worked perfectly, also

two girls were supposedly working on reception and in bar next to breakfast room but kept disappearing and completely ignored me

parking in secured area at night

own parking, comfortable bed and air-conditioning

i can t complain, good price, good wifi, good breakfast. i would happily stay again.

quiet , good wifi, good priced breakfast with very good hours

good parking

very good room service

unfortunately there is no bar at the hotel.

there's no bar or restaurant

breakfast was very good, staff were very helpful, and they have a secure, bookable car park space 2

the wifi was excellent at all points in my stay

room service menu was limited.

food was amazing but we would have liked to see a few more things on the room service menu- possibly a few sandwiches for light meals after a day at the wineries

room service menu was a bit small but the hotel team was very accommodating to our wishes

limited lunch time and room service menu. would have liked more vegetarian options at breakfast.

slippers room service got it wrong every time

no coffee/ tea in room, min bar fridge not working, shower head broken.

located 5 mins from the lovely bar outside the church at saint seurin

one bottle of water in the room for two people, the other bottle was part of the mini bar and only available if paid for which given we paid a little under 500 euro for two

dn't

it would be nice to have a small bar service in the super central room to enjoy a g&t in the evening

ough you have to go to reception to ask for mineral water which is then

to a beautiful and large park jardin public for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

good wifi

the wifi didn't work.

to a beautiful and large park « jardin public » for a pause during the day (perfect for kids) and as well 5-10 mns away from the main streets, good restaurants, museums and perfect for

when checking-out as well, she charged and debited for a room service fee that i didn t ordered, so she said she ll reimburse the amount of room service

was fully booked, but the hotel discounted the room service surcharge if ordering room service due to the restaurant not taking further bookings

) , when i asked i was told, they are sorting out timetables,but, we could phone for room service, unfortunately, the room phone to contact room service did not work, so we could not

room service and restaurant- not good

restaurants and bar closed at 9.30! no place to get food or room service.

wifi is good

also, wifi was rather

wonderful little boutique hotel. kids could sleep whilst i read in the courtyard. cute.

wifi not working

the wifi was not working well

small detail but i would prefer to pick a phone and press button for room service or front desk

we order room service

level of service, food, room service, clean and safe commercial center nearby

we where running late ,due to arrive at 10 pm ,we rang ahead and as regular guests knew the room service menu,our food was ordered to be cooked just before the kitchen closed and delivered to

restaurant very formal . room service very limited

was no bar or facilities to have a drink or cocktail/food other than room service or breakfast as there was refurbishment, this was not advised prior to staying that i

the room was impeccable and the room service and breakfast marvellous

room service was in name only many of the few dishes advertised were not available

were woken by knocking on the door with breakfast when we didn t order room service

pool was not heated

ready, the staff can't be bothered turning lights on in restaurant until they're finished doing room service breakfast - almost ran us

i did not like when i called the hotel room service, i was told that there was not a menu and that the menu listed on the tv was no longer

told that you could only get bar food if you ordered room service and the night desk staff person was not very accommodating

us 2 or 3 other couples waiting) late for flight

room service

room service schedule was a bit off

no real amenities like a restaurant or bar or room service

good room size and best room service

the wifi is weak

the wifi was awkward to get connected and couldn t use it, after all

wifi was very poor and they we not very helpful in trying to remedy the problem

late check out helpful

wifi didn't work

comfortable room, well equipped bathroom, small bed, excellent wifi, easy access to all that beautiful bordeaux has to offer

no wifi in room as advertised, needed for boarding passes etc

is peculiar, location is good, parking was available, food was good and fast (room service), very clean and towels were (-)breakfast, food, room service, no fridge, no slippers. (-)the room service was slow, we did require a few things which did not turn up. (-) they said they couldn t do room service at that time

so towards kids) and had great menu offers for kids, e

soft drinks are for kids :) in room has no slippers

my 3 and 6 year old loved our family room, and we had the perfect set up for a city break with kids - but still feeling as though we were staying somewhere grown up with a nice bar

ev charger was a bonus (and super easy

being able to use the private spa after a long day is a big bonus

the rooms are beautiful and the spa is absolutely gorgeous

rooms, amazing breakfast and the spa was amazing and it was their first day

ank you chloe) relaxing spa delecious breakfast in bed confortable and clean

this was a perfect choice for our one night scape without kids

liked the room service breakfast and also the communal breakfast where the variety of food was excellent

no room service despite that being advertised unless you want a microwave meal

location. it was very clean. staff was friendly and they smiled! loved the room service option.

room service options good be wider

room service available, but i didn't use it

the wifi was unreliable

told nothing could be done until the morning by a visibly angry staff member who kicked a bag of laundry when we asked for the hoover so we could at least sort out the dust

free wifi, easy check in and

the wifi was good and there were a couple of english language channels on the tv

location excellent. wifi was good. staff were helpful. bed was comfortable

rooms are simple and clean, with comfy bed and everyday room service

staff closed bar very early

wifi was not good.

wifi had to be relogged in everytime we went back to our room

in a different building without a/c it could get hot in the height of summer - wifi was a little

room, bed, bathroom, daily room service are really high quality

room service

no restaurant, poor room service menu and the cooked meat at breakfast was off.

the staff were friendly and welcoming and helped us when we had a laundry service come pick up our laundry on the weekend

slow wifi

room service

the service at the orangerie could be slightly improved but the in room service was amazing

om service); great bakery down the street as well

was great, we only ate it once

room service was limited and quality of food was below average for this type of hotel

room service started early, even when you were staying a few days

on-site restaurant with room service

1- no room service 2- small rooms 3- overpriced

we were offered room service but it is v limited and expensive

i was told i could not get food at the restaurant but could get room service but no food for children

liked that we could say no to room service and get a drink at the bar instead, this was a nice perk

nice bar attached

possibility to store luggage for 2 euros per room, and a bar inside the hotel

perfect for work or if you only need the hotel for sleeping and having breakfast

wifi connection was extremely weak and kept disconnecting, i ended up just using data

location, great room, spacious, coffee and tea making facilities, restaurant and room service

is room service but there is nothing suitable for vegans on the hotel room service menu

comfortable and clean room, location, room service and friendly staff.

also, room service forgot to put new towels and the card key had to be re-activated after leaving me out

there was a price list and also a room service menu so a little confusing

no breakfast room - they have room service breakfast but we don t like eating in the room.

room service was also available of course

room service's food was delicious and the presence of a microwave in the room was sure a plus

helpful staff, allowed early check in and storage for bike