i was sorry to realize the deterioration in the room service, cleanliness

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

that the restaurant was kosher, room service and the hours it was open to dine in weren t convenient

was no breakfast or room service

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very dirty not hoovered reception undergoing painting and

meals in the restaurant downstairs were excellent, as was the room service breakfast

clean, location, room service, restaurant in the building, parking, kind staff

service was wonderful lack of room service sad but overall great experience

no room service on sunday mornings

the restaurants & room service

arrived and wanted dinner but were told there was a party and we'd have to order room service

you order room service it takes awhile for the food to come

the location of the hotel is great. room service staff was awesome.

no food or room service in the entire hotel monday thru friday.

room service was really good

room service every 3 days

don t have room service everyday

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

parking was readily available

to upstairs parking was tight and not easy to negotiate

parking

great breakfast, room accommodations and amenities

friendly staff always went the extra mile and free breakfast was surprisingly good.

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

parking lot is small to maneuver in

the parking area is supposed to be exclusively for hotel guests, not for laundry services

free parking

quiet, having parking on premises , the beautiful view of whitestone bridge from our room and being close to the

offers free parking, but it is not guaranteed, so they will advise you to arrive early

staff was friendly and facilities like gym , 24 hour coffee machine was helpful

room service is great

they made check in and check out easy and they cleaned my room when i requested room service.

stayed for two nights and received no room service

subway station 15 minutes on foot or you can take a bus + very helpful staff

u can ask for room service every time you need it) + clean bathroom and room + iron with ironing board in your

there is no room service unless you request a day before the actual service

to notifying the front desk for room service

super clean, great room service and super comfortable beds

the gym was clean and efficient

early check in and very nice check in girl.

the very first-morning room service came and we advise we don't need anyone

was in poor condition room was not clean up or change sheets next day after requesting front desk room service came and fixed same old dirty sheets for three nights towels were washed but smelly

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and helpful

liked that i wasn t disturb by room service every 30 minutes

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

they gave me early check in at no cost and we're very attentive to answer any questions

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

great location. staff was awesome. room service was extra nice!!!!!

ordered room service for 8:15 and they woke us up at 6:15 in error

where nice and clean and very quiet, the room service had very good prices and great food selection, the location was close to restaurants

the shuttle driver was awesome, and most of the staff was very friendly and helpful

room service

not find room service menu

sleep and some one just come inside my room without my permission and i didn t request any room service i feel like unsafe live this hotel by someone come inside my room while i was alone

the restaurant, front desk and the room service

we didn't get to use the room service but it was very

from check in we were never told that we should fill out a room service form

the breakfast, and room service is not delivered to your room. you have to go downstairs.

no room service until requested

location, really convenient location. room service is attentive.

no room service either

room, room service daily, variety of food provided for breakfast, convenient place to restaurant and

they don t have room service or a gift shop. the location is in a bad area.

no room service options

daily room service made our room very inviting each of our 6 nights we returned from exploring nyc

was located in flushing , close to stores, room service every day

room service everything

hotel is decent, some staff are friendly and compassionate, when you request tissue paper or room service they provide it, the position is ok and not too far from the subway withlock ave

let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

the walls were gross and the rooms phone for room service did not work

free parking

so it's just as expensive as room service and it gets charged to your room but they dont deliver it to your room

we disconnected it but room service connected it again every day

no room service, which is not good when you are tired and don't want to go down to have something to

room service said they were coming to clean our room and never showed up.

you don't really get room service unless you ask but we were only there for a week we where good with out it just ask

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

the patio bar was in particular a lovely place to have a drink

greeting at check in was excellent. bar staff very friendly and engaging.

music in the bar area was great

definitely book your spa appointments ahead of time that is no pop in service :-)

the cleanliness of the room, friendly staff and when i asked once for room service to make the bed, clean towels it was done more than once without even asking that the

very nice, elegant, and clean. good restaurant for room service.

and i had to order room service for my dinner when i could've sat at the

the amenities were great especially the pool and room service great service and food too

room service was excellent

no room service

quality supervisor check, after the room service is complete to ensure a well prepared room is offered to guests

no room service. even when scheduled, nothing was done.

lack of room service

you did not have enough staff for room service and the poor lady in the kitchen didn t even appear happy

the decor and room service

ough it looked like there was supposed to be)

wifi is good

wifi access

safe, free parking, clean, great staff

large, well appointed gym

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

little tired. water bottle machine broken in gym.

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

room service is good and flexible

when i asked to get our room cleaned they said we have no room service available today

we had to call room service couple of times to unclog the toilet

very comfortable hotel - good bed, quiet, good wifi, good staff, good parking

breakfast. attendant was super capable and charming.

not a great variety breakfast menu for in room service

no room service

prompt room service, exactly what was ordered. indoor pool and hot tub

room service to the room and friendly accommodations

there was room service but i do understand due to covid you couldn't do it