room good size, nice to room service when travelling alone.

no room service and nowhere to buy

there is a disabled lift but none other so you may need room service to carry bags

staff friendly and helpful room service was great, food awesome

no wifi reception in our room.

we even had room service

even room service available for anything you want

the friendly staff despite being very busy. the food was good. the early check in.

wer intensity) wifi of the bar worked

great bar with excellent range of beers, spirits and wines

the evening meal wasn't quite up to par - but they were having to serve room service rather than in the lounge

breakfast was great, could pay extra for cooked but continental breakfast generous nice staff, room service, record player nice touch bottle of water in room toiletries were

room service at breakfast

mixed messages from staff, day 1 - room service breakfast ordered did not turn up, day 2- told breakfast on till 11

room service we used three times just for a jug of water which took quite a while and opted for

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

charming property and bar

the bar is a happy place for both locals and visitors

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

parking was easy

breakfast was first class with great options

beautiful lounge on first floor with amazing sea views and a well stocked bar to enjoy an evening drink

really lovely place to stay. hugely friendly hosts, great location and massively tasty breakfast

beautiful accommodation and the breakfast was fantastic

called room service around 9

had fantastic views we were in a suite which was very well maintained and tastefully decorated room service/ hotel restaurant plus coffee shop served good food at for what you got a very

slight mishaps with the room service but nothing seriously negative to report

we ordered room service which was lovely

the lovely weather the restaurant was fully booked so we had to wait 3 hours for a table or get room service

the hotel it amazing swimming rooms ect but room service need looked at as food was cold

from the warm welcome at check-in to the prompt and courteous room service, every aspect of my stay was handled with the utmost care and the lake view from the

when i called room service and house keeping , no one answered, which made me buy shampoo from the market

room service breakfast order got forgotten somehow but the staff were great about fixing it and

room service

om the nineteenth menu) was really very good

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current guidelines did not allow for these to be served in the bar/ restaurant

on my second night i ordered room service & the food was better quality

room service was a tad expensive

nicole enjoyed the swimming pool, hot tub and the room

all staff get 10/10 bar staff, owners, dj, security and even the cleaners we only met through passing in the morning

there is ample parking

a good location with reasonable car parking

parking etc

place ok. parking ok location good

wifi was a bit slow in room 14

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

handy location with good car parking. clean room, friendly staff. good breakfast..

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

the friendly waiting on / bar staff

enjoyed the menu for room service .also breakfast was lovely in a lovely setting .

that was only the room service

loved the room service. also done a stable tour which was good

room service food wasn t great.

we have stayed and will be returning as often as we can, the staff are amazing from reception to room service, this is a true relaxing break and i would highly reccomend to anybody considering

food is good, we had room service and restuarsnt dining

did wait 1 1/2 hours for room service but when it was highlighted this was dealt with professionally and

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and truffle mash, followed by

lovely big bed and bath plus was very warm and clean and good room service

more info in the rooms regarding menu / room service / how to access wifi

it was low season) there was a much more extensive restaurant menu, all of which was available at room service

we asked for more tea and coffee, which we got and towels outside our door as we had opted out of room service, which it was nice to have the choice

room service was

we would have liked information in the room on the room service available, or explanation of the procedure for replacing towels

is ongoing works till march to update the restaurant, we also had room service when we didn t order anything which woke us up but can t complain the room view

eakfast was scalable from 07 to 10am and dinner

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

ordered room service for dinner, it took a very long time to arrive and was cold

clean and comfortable, room service and decent pub grub with choices.

room service cleaners disturbance in the morning

iron in room . 24 he room service would be good

room was amazing,comfy bed,excellent room service

lovely big, clean room. very helpful staff. room service was very nice and reasonably priced

we hadn't booked a table for dinner on one stay but the whole restaurant menu is available for room service so we had dinner in our room which was delicious

the room was fantastic, room service also fantastic

shower no slip proof tiles or any sort of bath mat to put down, no food served after 8 even on room service

another issue - we pre ordered breakfast for room service, i rocked the sourdough avocado and poached eggs for 9:30am, at 9:30am our room phone

breakfast if ordered via room service was a different menu than when in the restaurant, where we offered buffet only

room service to lodges, no hot tub use after 9pm and hot tubs were very open so other guest walking

downside of my stay was that there was no phone in the room so we had to go downstairs to order room service

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that's the price

it's a great plus that this room does room service, the food is delicious and the service is fast

proximity to airport. bed was extremely comfortable. room service was good.

were very helpful, room service swift and good value ,lovely staff in downstairs restaurant etc

the staff are very very helpful, and room service was excellent. lovely room also, great bead

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person for the service itself

had room service clean and replenish complimentary tea/coffee everyday

i know we may be asking too much but it would have been amazing if we could have got room service

residents bar and no room service despite the hotel website saying that this was available 24hrs a

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

hotel staff so helpful when asking for early check in for some room and a disabled room

dirty/oily marks on the sheets - perhaps a problem with the laundry

th two kids)

lovely place to take your wife for a wee let her hair down and night away from cleaning the kids wee

were told no room service,or undisturbed for one or two night stays

also, on several occasions a member of staff came knocking on my door about room service i didn't order

shut at 10pm and no room service for late snacks

towels were not changed in our room service

no room service for 3 days

although we arrived too late for dinner, the room service was excellent

i ordered room service that evening and the food was outstanding

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not just a sandwich on a plate

room service menu could have more choice

room service was available so we could relax in the room

restaurant, etc) due to how busy we were with wedding, but everything we did experience

ite, room service, staff, etc) was great

amazing room service dinner

room service breakfast 1st morning after our wedding was cold

ways a nice treat at hotels that offer it) and this hit the

wonderful room service and very helpful staff

great bar down the road called the slope, which has a great choice of home made food too

wifi is a bit slow at times, but not a major issue.

clean room, comfortable bed, great bathroom, fast wifi

fab breakfast and comfortable bed good wifi

room was right outside the lift door. 10 room service charge.

room service, you had to ask for it

had to go down to reception to order room service. no one answered phone

had a lovely pizza from room service i excellent breakfast

no early 6 am room service alright wbreakfast as mentioned in the room advice book.

the cleaning/room service staff is also very helpful and polite (consistently) (+) room service was lovely, the breakfast was really good (+)plaza glasgow and everything was brilliant and the staff were really helpful and friendly and the room service was (+)welcome call, welcome on site was great, room service was quick and lovely, help with parking great and all staff friendly and helpful (+)view, room temperature perfect, delicious tunnocks caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service (+)room service breakfast (+) the breakfast was very good too and the 24 hour room service was greatly received after attending a late gig (+) room service was fast sauna steam room jacuzzi and pool was a great extra (+) the room service and the breakfast was second to none (-) we had prosecco on arrival and ordered room service, everything delicious and beautifully presented , staff

do with a water fountain in the pool area not just in the gym area hated the idea of having to go out to use the facility in here while people using these

and cooked breakfast staff were very friendly, nothing was too much trouble i used the spa facilities, pool, steam room and sauna again all very good, towels were freely available as was

any time a hotel makes a fuss of young kids is a plus from

for an exam and they were very accommodating with early check in and late check out