wifi in the room was variable

inside is a gem of a place with great staff who really gave interest in our two kids

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

easy parking

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current guidelines did not allow for these to be served in the bar/ restaurant

on my second night i ordered room service & the food was better quality

the room service food

room service was great really quick, food was nice and the value for money with half board deal

room service was a tad expensive

that was only the room service

loved the room service. also done a stable tour which was good

room service food wasn t great.

got room service and the food was incredible however we weren t sure if we were allowed to put the

christmas decorations made it like a winter wonderland, i was upgraded to a 2 bed lodge for free room service available etc

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

relax in there warm and friendly bar or restaurant

amazing blackout curtains, lighting great, free parking onsite

the music is crazy loud so i didnt sleep for a few days but went down into the bar to join instead

inexpensive accommodation, wifi worked well, parking on-site

very good room service and fantastic food

food is good, we had room service and restuarsnt dining

from greeting at arrival, beautiful room, quick room service, delicious food and most of all the staff were exceptional and very friendly

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and truffle mash, followed by

lovely big bed and bath plus was very warm and clean and good room service

room service could have been much better organised

thing i found strange would be the small selection of food options within the room service menu

room service

from the warm welcome at check-in to the prompt and courteous room service, every aspect of my stay was handled with the utmost care and the lake view from the

would have been great to have had more room service options served throughout the day/evening

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

eakfast was scalable from 07 to 10am and dinner

there was no room service, no food available in the afternoon

no room service

clean and comfortable, room service and decent pub grub with choices.

slight mishaps with the room service but nothing seriously negative to report

and a private balcony, we ate our evening meal in our room and it wasn't overpriced as sometimes room service can be staff were polite and breakfast was

called room service around 9

we ordered room service which was lovely

room service and breakfast

i got help with luggage up to room, call to make sure didn't need room service the day had the do not disturb sign on before housekeeping left for the day which

we had room service and it was very nice

loved the room service food was beautiful and good value, and loved having my breakfast in room in morning

excellent room service all night

room service was excellent and staff very friendly

room was clean and daily room service

no room service - we were arriving just before 9pm

liked the fact that i felt secure and safe even tho we had room service, they cleaned everything and all my stuff was unmoved

towels and room service each day

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they managed to find and notify us

room service we used three times just for a jug of water which took quite a while and opted for

we wanted to order room service and ask about the fan but we had to ring around the kitchen and the restaurant and

requested for room service and it came 20 minutes late plus orange juice was missing

mixed messages from staff, day 1 - room service breakfast ordered did not turn up, day 2- told breakfast on till 11

breakfast was great, could pay extra for cooked but continental breakfast generous nice staff, room service, record player nice touch bottle of water in room toiletries were

overpriced, small rooms and no room service.

we also ordered room service up to our room which came quickly and was delicious

my only negative was room service came to the door 3x very early and frequently on sunday morning to gain access and

were not many staff for room service , the receptionist had to bring the stuff by her self

no sockets in room very noisy room service took 2hours 30 mins to arrive

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that's the price

were very helpful, room service swift and good value ,lovely staff in downstairs restaurant etc

and food in restaurant and room service late was 10 out of 10

room service was quick and that you can order breakfast for the morning the night before with the

the hotel was excellent value for money, and room service was very efficient

limited menu, no food available after 9:30pm & no room service, breakfast was not good value for money and was not well done, eg one had to stand &

oom service)

bad point is that around 1am i had requested room service, and i was told there s no room service tonight wasn t even able to come down to

provided room service very quickly

lack of room service of any type even during early evening.

staff friendly and helpful room service was great, food awesome

there is a disabled lift but none other so you may need room service to carry bags

no room service and nowhere to buy

room good size, nice to room service when travelling alone.

they gave us a free late check out to allow us time to gather our things before heading home

it was nice that the hotel offered room service

bar, restaurant, swimming pool all in one location, excellent room service and house keeping.

room service and the food - partner had been in hospital and was not up to eating in the restaurant

breakfast excellent. room service very good. bar staff very friendly

kids loved breakfast, room service and the pool.

iron in room . 24 he room service would be good

warm welcome & assistance at the front desk, the bartender & the wine choice, my stunning suite, room service for dinner, delicious chicken salad & my first sticky pudding, opening the breakfast

room service wasn t 24/7 as specified

we hadn't booked a table for dinner on one stay but the whole restaurant menu is available for room service so we had dinner in our room which was delicious

location excellent ambiance lovely grounds and great room service

residents bar and no room service despite the hotel website saying that this was available 24hrs a

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person for the service itself

had room service clean and replenish complimentary tea/coffee everyday

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

i know we may be asking too much but it would have been amazing if we could have got room service

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

good restaurant inside, interior design of the hotel and the room, huge parking spaces, friendly

i was a 'bit' to tall for the shower head location and the wifi is bad in some parts.

a great night sleep & a great breakfast in the morning before heading home and picking up the kids from their grandparents

great location for my purposes good parking ground floor room excellent

the bar is a happy place for both locals and visitors

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

they were all very pleasant and helpful and i liked how clean and comfortable the room was, good wifi and smart

charming property and bar

great location with good food, nice bar and excellent communications with staff

we even had room service

even room service available for anything you want

great bar with excellent range of beers, spirits and wines

expected and great value for money on waterfront with a bus stop outside hotel is also a busy bar and restaurant - no noise

big room with good facilities and views over the clyde nice bar area

room service didn t provide appropriate cutlery or condiments

downside of my stay was that there was no phone in the room so we had to go downstairs to order room service

shower no slip proof tiles or any sort of bath mat to put down, no food served after 8 even on room service

breakfast if ordered via room service was a different menu than when in the restaurant, where we offered buffet only

room service to lodges, no hot tub use after 9pm and hot tubs were very open so other guest walking

place, great bed, great bathroom, very nice food and room service

that was due to covid i am sure that service would have been excellent if allowed to open, and room service was available with drinks from the bar but it is not quite the same as the ambience

room service was excellent

room service breakfast 1st morning after our wedding was cold

got room service which was quick and tasty

room service was non existent for us

it was low season) there was a much more extensive restaurant menu, all of which was available at room service

we asked for more tea and coffee, which we got and towels outside our door as we had opted out of room service, which it was nice to have the choice

couple of timers the dinner for room service wasn't upto par

the same via room service costs a bit less

wonderful room service and very helpful staff

i have 2 kids with me, that means you have a little groceries with you

it was perfect for our family, we used the family room and kids were very happy

wifi band in our room

the wifi was quick enough for me to watch netflix when i returned of an evening

room service, you had to ask for it

maybe a fridge in the room with well stocked supplies and a menu to order room service

no early 6 am room service alright wbreakfast as mentioned in the room advice book.

there was not a single room service in entire week. and they don't provide soap.

room service quiet pricey but good selection

the cleaning/room service staff is also very helpful and polite (consistently) (+) room service was lovely, the breakfast was really good (+)plaza glasgow and everything was brilliant and the staff were really helpful and friendly and the room service was (+)welcome call, welcome on site was great, room service was quick and lovely, help with parking great and all staff friendly and helpful (+)view, room temperature perfect, delicious tunnocks caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service (+)room service breakfast (+) the breakfast was very good too and the 24 hour room service was greatly received after attending a late gig (+) room service was fast sauna steam room jacuzzi and pool was a great extra (+) the room service and the breakfast was second to none (-) we had prosecco on arrival and ordered room service, everything delicious and beautifully presented , staff

amazing staff, clean rooms. great location, good selection of breakfast options.

also food excellent with a varied choice for kids and

kids loved it

great food in the restaurant, lovely spa and gym with free use, stunning views

although we arrived too late for dinner, the room service was excellent

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not just a sandwich on a plate

room service a little expensive at 4 charge per person plus cost of food/drink

clean spacious rooms with excellent dinning facilities or room service

i ordered room service that evening and the food was outstanding

very good breakfast, despite lockdown. room service was excellent.

had to run downstairs for milk or it would come off room service

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such

we ordered room service and the food was delicious

room service also available which incurred no extra charges

room service and facilities.

staff and room service we had a very hygienic room and it was nice and clean

food was really delicious- we are in the restaurant once and room service once

room service was quick

seemed disinterested and unfriendly asked for room service which an hour later hadn t arrived called room service to be told that one member of

the room was very clean and we'll equipped. we used room service which was excellent.

had room service deliver a pizza at 3am and it was best pizza i have ever tried

room service could have been cheaper.

comfortable bed and quiet so we got a good sleep, good size tele in the room and clean bathroom, room service was quiet but punctual, good in-room facilities, also close to plenty of shops,

room service had to be collected at reception

food was amazing room service staff where

didn t have room service would have liked breakfast in room

some room service trays left at our door when we checked into the room

air con or room service

was a wonderful touch on the room service cards, could get light or deep clean

hand gels in lifts, one way systems and room service for less contact

room service seemed to be later than usual in the day but that may have only been that one

decent room service menu

good prices compared to other hotels in the city, and although we did not partake, the option for room service around the clock was a great option

there being a card in the room to order breakfast as room service, it was not something the hotel currently offers, however breakfast in the dining room

we had a beautiful meal & room service for breakfast

we had room service twice, and the food exceeded expectations

far as room service goes)

sadly, there is no 24 hour room service.

no room service

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

staff friendly, hotel very clean, room service excellent, the pool and gym was fantastic.

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but rest and try and

the breakfast choice was excellent! room service was exceptional.

very good room service