christmas decorations made it like a winter wonderland, i was upgraded to a 2 bed lodge for free room service available etc

comfortable bed and we order room service and the food was awesome with reasonable price

enjoyed the menu for room service .also breakfast was lovely in a lovely setting .

we have stayed and will be returning as often as we can, the staff are amazing from reception to room service, this is a true relaxing break and i would highly reccomend to anybody considering

loved the room service. also done a stable tour which was good

i had room service and that was also excellent food and service

food is good, we had room service and restuarsnt dining

did wait 1 1/2 hours for room service but when it was highlighted this was dealt with professionally and

more info in the rooms regarding menu / room service / how to access wifi

food from room service was good and arrived quickly

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

every member of staff, from reception to restaurant and bar to the handyman, mike, who helped us fix our bike rack - they were all so friendly and helpful

room was spacious and plenty of car parking space. very friendly staff to assist us.

welcome, good parking, lovely bedroom and shower room

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

on my second night i ordered room service & the food was better quality

we had room service but the quality of food and service was excellent and staff very pleasant

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current guidelines did not allow for these to be served in the bar/ restaurant

room service was great really quick, food was nice and the value for money with half board deal

the room service food

much staff as not many guests,so atmosphere was cold,restaurant closed,meals in bar area only,or room service,things were very basic and not a lot of it

clean and comfortable, room service and decent pub grub with choices.

ordered room service for dinner, it took a very long time to arrive and was cold

room service cleaners disturbance in the morning

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

very nice breakfast ordered from room service

excellent room service all night

room service was excellent and staff very friendly

i got help with luggage up to room, call to make sure didn't need room service the day had the do not disturb sign on before housekeeping left for the day which

very clean and efficient, room service made very easy and had an extremely relaxing nights stay

room was clean and daily room service

towels and room service each day

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they managed to find and notify us

liked the fact that i felt secure and safe even tho we had room service, they cleaned everything and all my stuff was unmoved

no room service - we were arriving just before 9pm

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

the hotel was excellent value for money, and room service was very efficient

and food in restaurant and room service late was 10 out of 10

room service was quick and that you can order breakfast for the morning the night before with the

the staff are very very helpful, and room service was excellent. lovely room also, great bead

very clean, comfortable bed, tasty food

though the restaurant was full service there was no room service offered

unsure if room service was available, even though we didn't want it

limited menu, no food available after 9:30pm & no room service, breakfast was not good value for money and was not well done, eg one had to stand &

bad point is that around 1am i had requested room service, and i was told there s no room service tonight wasn t even able to come down to

were not many staff for room service , the receptionist had to bring the stuff by her self

overpriced, small rooms and no room service.

accessibility to airport and friendlly staff. plus best breaded mushrooms ever via room service!

my only negative was room service came to the door 3x very early and frequently on sunday morning to gain access and

no sockets in room very noisy room service took 2hours 30 mins to arrive

very nice room service menu

kids loved breakfast, room service and the pool.

breakfast excellent. room service very good. bar staff very friendly

swimming pool, good, parking good and room service was very

like the room iron and trouser press i took breakfast room service excellent food in restaurant very good - asked for bread still waiting however i

room was amazing,comfy bed,excellent room service

lovely big, clean room. very helpful staff. room service was very nice and reasonably priced

room service wasn t 24/7 as specified

excellent room service. attention to detail

we hadn't booked a table for dinner on one stay but the whole restaurant menu is available for room service so we had dinner in our room which was delicious

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

inexpensive accommodation, wifi worked well, parking on-site

wifi apparently wasn't working when i was there but the staff had been chasing the supplier and

near everything we needed parking

bar the lounge and the night club are all fantastic the staff are lovely too i have stayed here 4

would have been great to have had more room service options served throughout the day/evening

when i called room service and house keeping , no one answered, which made me buy shampoo from the market

we wer booked for bb but ordered room service for dinner and breakfast and on both occasions both wer frozen and the staff done

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams, everyone we met was

the hotel it amazing swimming rooms ect but room service need looked at as food was cold

another issue - we pre ordered breakfast for room service, i rocked the sourdough avocado and poached eggs for 9:30am, at 9:30am our room phone

downside of my stay was that there was no phone in the room so we had to go downstairs to order room service

in restaurant the 2nd morning being buffet only - menu from room service on our first day was much better and food absolutely delicious

room service didn t provide appropriate cutlery or condiments

shower no slip proof tiles or any sort of bath mat to put down, no food served after 8 even on room service

restaurant, etc) due to how busy we were with wedding, but everything we did experience

ite, room service, staff, etc) was great

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

ways a nice treat at hotels that offer it) and this hit the

we also ordered room service from the restaurant

the lovely weather the restaurant was fully booked so we had to wait 3 hours for a table or get room service

had fantastic views we were in a suite which was very well maintained and tastefully decorated room service/ hotel restaurant plus coffee shop served good food at for what you got a very

all staff were helpful and room service staff were all very chatty and friendly and had a good laugh with them

friendly and professional, accomodation fantastic, view from room was amazing, both restruat and room service was brilliant

room service and breakfast

clean spacious rooms with excellent dinning facilities or room service

room service was available so we could relax in the room

although we arrived too late for dinner, the room service was excellent

i ordered room service that evening and the food was outstanding

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not just a sandwich on a plate

wonderful room service and very helpful staff

the wifi was quick enough for me to watch netflix when i returned of an evening

i have 2 kids with me, that means you have a little groceries with you

restaurant and bar was very quiet

the restaurant and bar had a modern feel and appearance

staff friendly and helpful room service was great, food awesome

no room service and nowhere to buy

there is a disabled lift but none other so you may need room service to carry bags

room good size, nice to room service when travelling alone.

asked for early check in as our wedding was at 1 pm

had to go down to reception to order room service. no one answered phone

there was not a single room service in entire week. and they don't provide soap.

had a lovely pizza from room service i excellent breakfast

room service quiet pricey but good selection

i ordered room service for dinner which arrived very quickly; and was faultless

the cleaning/room service staff is also very helpful and polite (consistently) (+) room service was lovely, the breakfast was really good (+)plaza glasgow and everything was brilliant and the staff were really helpful and friendly and the room service was (+)welcome call, welcome on site was great, room service was quick and lovely, help with parking great and all staff friendly and helpful (+)view, room temperature perfect, delicious tunnocks caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service (+)room service breakfast (+) the breakfast was very good too and the 24 hour room service was greatly received after attending a late gig (+) room service was fast sauna steam room jacuzzi and pool was a great extra (+) the room service and the breakfast was second to none (-) we had prosecco on arrival and ordered room service, everything delicious and beautifully presented , staff

everything i like about the hotel best i stayed in breakfast was so nice staff was friendly

from more vegetarian options, a better selection of cheeses, and perhaps some pancakes for the kids

breakfast was amazing, cleanliness was perfect

for money has a spa and gym also food options the staff are very friendly kind and very helpful the room was very clean

room service also available which incurred no extra charges

comfy bed nice sized room with lounge area good wifi and room service

constant noise outside the room the room service ended too early

had to run downstairs for milk or it would come off room service

very good breakfast, despite lockdown. room service was excellent.

the evening meal wasn't quite up to par - but they were having to serve room service rather than in the lounge

requested for room service and it came 20 minutes late plus orange juice was missing

breakfast was great, could pay extra for cooked but continental breakfast generous nice staff, room service, record player nice touch bottle of water in room toiletries were

room service we used three times just for a jug of water which took quite a while and opted for

we wanted to order room service and ask about the fan but we had to ring around the kitchen and the restaurant and

how some of the staff were giving me looks etc because i am young and was on the 20th floor even room service when they realised i wasn't an older person changed there tune however the younger

they have a car park underground so i wasn t worried about my car, and the hotel had a 24/7 room service and food, this was good when we were hungry late at night, thank yous all for making

room service and facilities.

breakfast was lovely and also room service came up within 15 min

room was amazing room service was phenomenal as it was my partners birthday weekend clean rooms fresh linen on

lack of fridge and no room service / no food available later at night.

breakfast was lovely and we ordered room service from the restaurant and it was really tasty

the room was very clean and we'll equipped. we used room service which was excellent.

room service could have been cheaper.

24 hour room service was great.

air con or room service

room was perfect for my needs, i loved the shower with the overhead showerhead, and they had room service which was perfect and so good

food was amazing room service staff where

didn t have room service would have liked breakfast in room

was a wonderful touch on the room service cards, could get light or deep clean

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

the breakfast choice was excellent! room service was exceptional.

i had room service once during my stay which was fantastic

pizza from room service was awful!

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

hand gels in lifts, one way systems and room service for less contact

the room service didn't work

an additional night so 3 nights in total but the daily room service could have been better

decent room service menu

good prices compared to other hotels in the city, and although we did not partake, the option for room service around the clock was a great option

room service was fine

good room

room service menu could have a bit more choice

room service was good, and the size of the family room was great

the staff from receptionist to room service were very welcoming and polite

sadly, there is no 24 hour room service.

we ordered room service and the food was delicious and fairly reasonably priced

room service is quite expensive, however remember it's a premium hotel that provides premium

more options on the room service menu xx

we had a beautiful meal & room service for breakfast

in the morning was a charge for food and drink for room service

room service was fantastic and all the staff

staff where very polite and welcoming and our stay was very nice the room was beautiful and the room service was

we ordered room service late that night and it was very quick and very tastey

i ordered some food via room service and even though it was really busy being near christmas, the food was with me in no

would've liked room service but was able to order food in the bar and take upstairs with us.

hundred metres from the center, the value for money, the complimentary drink if you opt out of room service

also liked the voucher of a free drink for not using room service

room service idea is great

also they disabled the hotel app so couldn't order room service, as they wouldn't be able to cope with the demand, as they had 2 staff

needed a phone charger no problem, room service was quick and good selection, complimentary mini bar, social hour, etc)

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to

the staff of the hotel from the front desk to concierge to room service staff were very nice and

room service

room service was outstanding

loved the pool, sauna and steam room, also room service was excellent and the staff were really polite and

welcoming friendly staff. great location. big rooms. room service was lovely.

the room service that starts at 9 at night only has three items in the menu.

room had everything we needed & room service was good

excellent service, good parking, excellent room service.

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person for the service itself

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

had room service clean and replenish complimentary tea/coffee everyday

residents bar and no room service despite the hotel website saying that this was available 24hrs a

i know we may be asking too much but it would have been amazing if we could have got room service

were working very late so were disappointed to be woken up by room service even with a do not disturb sign on the door but that was the only little thing

no in room mini fridge to keep our drinks cool and no room service

no room service or evening restaurant, however, lots of restaurants around the hotel.

room service menu states until 11pm but when you go to order at 10:30 you re told it ended 9:45pm

we were staying for three nights we would have hoped our room would have been restocked but the room service forgot to top up the drinking water, toilet roll, tea bags, hand soap and bath mat

the room service is the best i have ever had and i wish it stays that way; always great and always

the bed was comfortable and the view was excellent as i paid for a city view, i also order room service and the food was delicious

we ordered room service late at night and it was still delicious

the room service continental breakfast, far too much food for two people

i had a flat screen tv and room service for dinner

fergus was able to connect my devices to the wifi

this time wifi reception in room was very weak

lovely building, cosy room, staff really nice and breakfast was fantastic

very friendly staff and an excellent breakfast