even room service available for anything you want

we even had room service

i needed wifi and they were experiencing problems; however, they went 'all out' to get me connected, free of

the friendly staff despite being very busy. the food was good. the early check in.

parking , reserved me a ground floor room on request, nothing to much problem for the staff

room good size, nice to room service when travelling alone.

staff friendly and helpful room service was great, food awesome

no room service and nowhere to buy

there is a disabled lift but none other so you may need room service to carry bags

the wifi was weak and inconsistent in the room.

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

had a great stay the facilities bar and food were exceptional the locals welcoming in the bar area and we ate in the restaurant

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

room service we used three times just for a jug of water which took quite a while and opted for

the evening meal wasn't quite up to par - but they were having to serve room service rather than in the lounge

room service at breakfast

requested for room service and it came 20 minutes late plus orange juice was missing

breakfast was great, could pay extra for cooked but continental breakfast generous nice staff, room service, record player nice touch bottle of water in room toiletries were

parking was easy

breakfast was first class with great options

beautiful lounge on first floor with amazing sea views and a well stocked bar to enjoy an evening drink

really lovely place to stay. hugely friendly hosts, great location and massively tasty breakfast

beautiful accommodation and the breakfast was fantastic

called room service around 9

had fantastic views we were in a suite which was very well maintained and tastefully decorated room service/ hotel restaurant plus coffee shop served good food at for what you got a very

slight mishaps with the room service but nothing seriously negative to report

we ordered room service which was lovely

the lovely weather the restaurant was fully booked so we had to wait 3 hours for a table or get room service

the hotel it amazing swimming rooms ect but room service need looked at as food was cold

from the warm welcome at check-in to the prompt and courteous room service, every aspect of my stay was handled with the utmost care and the lake view from the

when i called room service and house keeping , no one answered, which made me buy shampoo from the market

room service breakfast order got forgotten somehow but the staff were great about fixing it and

room service

om the nineteenth menu) was really very good

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current guidelines did not allow for these to be served in the bar/ restaurant

on my second night i ordered room service & the food was better quality

room service was a tad expensive

nicole enjoyed the swimming pool, hot tub and the room

all staff get 10/10 bar staff, owners, dj, security and even the cleaners we only met through passing in the morning

there is ample parking

a good location with reasonable car parking

parking etc

place ok. parking ok location good

wifi was a bit slow in room 14

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

handy location with good car parking. clean room, friendly staff. good breakfast..

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

the friendly waiting on / bar staff

it was low season) there was a much more extensive restaurant menu, all of which was available at room service

the same via room service costs a bit less

we would have liked information in the room on the room service available, or explanation of the procedure for replacing towels

is ongoing works till march to update the restaurant, we also had room service when we didn t order anything which woke us up but can t complain the room view

room service was non existent for us

food from room service was good and arrived quickly

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and truffle mash, followed by

lovely big bed and bath plus was very warm and clean and good room service

i had room service and that was also excellent food and service

did wait 1 1/2 hours for room service but when it was highlighted this was dealt with professionally and

room service cleaners disturbance in the morning

ordered room service for dinner, it took a very long time to arrive and was cold

no room service

eakfast was scalable from 07 to 10am and dinner

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

breakfast if ordered via room service was a different menu than when in the restaurant, where we offered buffet only

room service didn t provide appropriate cutlery or condiments

in restaurant the 2nd morning being buffet only - menu from room service on our first day was much better and food absolutely delicious

another issue - we pre ordered breakfast for room service, i rocked the sourdough avocado and poached eggs for 9:30am, at 9:30am our room phone

shower no slip proof tiles or any sort of bath mat to put down, no food served after 8 even on room service

lovely big, clean room. very helpful staff. room service was very nice and reasonably priced

excellent room service. attention to detail

iron in room . 24 he room service would be good

we hadn't booked a table for dinner on one stay but the whole restaurant menu is available for room service so we had dinner in our room which was delicious

warm welcome & assistance at the front desk, the bartender & the wine choice, my stunning suite, room service for dinner, delicious chicken salad & my first sticky pudding, opening the breakfast

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

light in the room was flickering, if you wanted room service which was dear enough you had ro pay 5 a person for the service itself

had room service clean and replenish complimentary tea/coffee everyday

residents bar and no room service despite the hotel website saying that this was available 24hrs a

i know we may be asking too much but it would have been amazing if we could have got room service

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

a great night sleep & a great breakfast in the morning before heading home and picking up the kids from their grandparents

the wifi in the rooms was hopeless - but 4g was available

clean tidy, good bar and good menu. amazing shower

were friendly and food was lovely and the girl behind the bar put the fire on for me she was so

were very helpful, room service swift and good value ,lovely staff in downstairs restaurant etc

the hotel was excellent value for money, and room service was very efficient

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that's the price

it's a great plus that this room does room service, the food is delicious and the service is fast

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

also, on several occasions a member of staff came knocking on my door about room service i didn't order

no room service for 3 days

previous reviews are correct we didn't even have towels and when i asked the room service maid she couldn't understand me

quite impressive actually. for a 3* hotel. what with room service

were told no room service,or undisturbed for one or two night stays

although we arrived too late for dinner, the room service was excellent

room service a little expensive at 4 charge per person plus cost of food/drink

clean spacious rooms with excellent dinning facilities or room service

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not just a sandwich on a plate

room service menu could have more choice

freshly cooked multiple course breakfast selected from comprehensive menu, great car-parking, there was simply nothing to fault

parking was tight and the road signage could have been better.

view,parking

car parking is easy

very safe parking for anyone doing a roadtrip

room service was excellent

got room service which was quick and tasty

amazing room service dinner

ite, room service, staff, etc) was great

ways a nice treat at hotels that offer it) and this hit the

wonderful room service and very helpful staff

it was perfect for our family, we used the family room and kids were very happy

it was perfect for our family, we used the family room and kids were very happy

i have 2 kids with me, that means you have a little groceries with you

it was excellent value for money and included breakfast and free wifi in the price

the cleaning/room service staff is also very helpful and polite (consistently) (+) room service was lovely, the breakfast was really good (+)plaza glasgow and everything was brilliant and the staff were really helpful and friendly and the room service was (+)welcome call, welcome on site was great, room service was quick and lovely, help with parking great and all staff friendly and helpful (+)view, room temperature perfect, delicious tunnocks caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service (+)room service breakfast (+) the breakfast was very good too and the 24 hour room service was greatly received after attending a late gig (+) room service was fast sauna steam room jacuzzi and pool was a great extra (+) the room service and the breakfast was second to none (-) we had prosecco on arrival and ordered room service, everything delicious and beautifully presented , staff

while we had a few cocktails and enjoy a little down time while she made friends with the other kids there

and cooked breakfast staff were very friendly, nothing was too much trouble i used the spa facilities, pool, steam room and sauna again all very good, towels were freely available as was

we didn't get the wifi password

the view, also the service at the bar was exceptional.

room was right outside the lift door. 10 room service charge.

room service quiet pricey but good selection

maybe a fridge in the room with well stocked supplies and a menu to order room service

room service, you had to ask for it

had a lovely pizza from room service i excellent breakfast

we stayed for 2 nights but there was no room service and when we returned after a long day out the tea/coffee facilities and toiletries had

liked the room service after a long trek in the hills.

large shower tray instead of the spa bath, would increase accessibility, be easier cleaning, and allow the bathroom door to open

then we had a wonderful time in the tiny whisky bar behind the main bar

breakfast allocated one if the lodges with parking outside the door

unable to order food apart from room service cold sandwiches.

we ordered room service and the food was delicious

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such

constant noise outside the room the room service ended too early

comfy bed nice sized room with lounge area good wifi and room service