great pool and jacuzzi area

breakfast was good

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

location and rugged surrounding beauty. breakfast.

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

breakfast was ok

loved the courtyard and pool area which were so relaxing

breakfast was also very poor, and there are not too many options in cauca viejo to dine or have

to all the buildings in theory, it's a bit uncomfortable - you may need to move buildings for breakfast, or to access the larger pool

breakfast was just ok baisc. i would recommend you add some fresh fruits as minimum.

beautiful pool and view

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

on a positive note, the stunning view enhances the experience, and the communal pool meets expectations

breakfast was great, you can taste the traditional flavors of the region

the swimming pool had no steps or ladder, making it difficult to both enter and exit with my limited mobility

the breakfast was ok. good coffee. staff is friendly and helpful.

t is wifi why i am hete

breakfast was very good, very fresh, simple and tasty

location, breakfast, rooms

location, staff and breakfast were perfect, with the jacuzzi an unexpected plus

breakfast is substantial

breakfast was excellent though it was off site, but on the plaza so that was good

it s a beautiful property, our bed was so soft, and the breakfast was plentiful and delicious

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

u will need) and nice pool

friendly staff, spacious rooms, proper facilities

ol, restaurant)

check-in and even though the resort was practically empty we had to wait and drink beer at the pool

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

swimming pool area just amazing with stunning view

beautiful property, spacious room, relaxing pool, breakfast included

pool was amazing and staff very helpful

amazing landscapes around, magnificent view of the cauca river, pet friendly, kind staff, nice pool, nice weather, close by to the main road

good breakfast

clean! and staff was wonderful. breakfast pretty good too.

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

staff is fantastic, clean and great breakfast

breakfast in the morning was amazing

breakfast was good, fresh, coffee needs some improvement

breakfast was

location great customer services delicious breakfast

the daily breakfast was great

we had room service one night which was extremely quick although a very limited choice

make sure to enjoy the breakfast

the indoor parking was completely secure, but you will need to maneuver in tight spaces

great staff, great room, everything worked great except the wifi.

room heys failed 4 times parking required a car elevator and the staff was very slow

the breakfast was good and also the location.

great breakfast en location

the spa facilities were exceptional, providing a truly relaxing experience

ld water only), the hammock, the lounge area, the frozen fruit drinks, alcohol available, room service, breakfast in the morning, location to where i wanted to be

nice breakfast with natural 'jugo

hight of the shower , took like 3 baths per day in that shower plus the turco at the spa quite

the rooftop area with lounge seating, gym and jacuzzi

there is no resting area at the roof, and jacuyyi was not working. not really a gym to mention.

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room (+)room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

parking minimal

air conditioner, inexpensive, parking garage underneath.

good wifi connection, clean tidy rooms, restaurant/cafe is cheap

having fun at least till 3am or even longer in the lobby and in the morning people were having breakfast near our room

there is save parking in the basement whereiparkedmymotorbike.

great preparation all staff very attentive service excellent entertainment beautiful music room service i have travel many places at the york luxury hotel is the best i worked in some of the

room service food is amazing and available at late hours

walk late night if you decided to grab something to eat it would have to be take a taxi or order room

about our stay was wonderful except the room service food

room service is amazing and the view from the pool is breathtaking

really nice breakfast neraby the pool with many animal approaching like birds and squirrels

overall everything was wonderful. great breakfast. great location. great people

wifi worked properly

wifi signal is very bad, which made it impossible for me to get some work done

i liked the breakfast

breakfast was good and the cool thing about the rooms is that they each have fruits as names

breakfast could improve a bit. otherwise everything great

very good breakfast and wilson who served was very nice and took very good care of us

it also has a very nice breakfast and the staff is very friendly

during breakfast service coffee wasn t available in the lobby.

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was good language is the biggest

breakfast

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

breakfast was ok could av mix it up a little tho

great and comfy rooms. nice design and breakfast

i paid for the room that get you breakfast at the same time, when i went to get my breakfast the kitchen staf told me my name was not on the list

kitchen utensils are few old and worn out

made the reservation it stated there was a microwave, there was no microwave in the room and the kitchen utensils provided were poor at best

the parking log for the car is safe.

kitchen facilities were great

the room was so comfy and the restaurant and bar had an extensive menu

the breakfast and the rooftop bar.the staff was awesome ud83dudc4f

the spa area with a jacuzzi on the 11th floor is luxurious and offers a stunning city view

has a fairly complete gym

the drinks at bar are to expensive

the laundry service was the best i have ever experienced

no wifi in the rooms

wifi was great, comfy beds too

the wifi was good

not a/c, not phone, poor wifi, bad breakfast!

tv ia horrible never works and laundry service is subpar

very helpful personelle, helped with laundry, tours, taxi for airport

they have laundry service as well

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

great breakfast and room service

always smiling and room service was also great whatever you need they comes fast and with great smiles and feelings

typical colombian breakfast but was different every day, loved it so much restaurant and room service was always amazing and on time clean and felt very

and room service was also free which you don't see in many hotels so it is highly appreciated

room service and great cooking staff

n't remember

options: traditional, american or

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

although the breakfast was included, i did not try it

the receptionist has to cover the chef for breakfast last day of our stay

no room service

staff don't speak english so my room service calls already get directed to front desk

room service needs to double check orders

room service had good food

and clean staff are very helpful and accommodating called for iron and it arrived within minutes room service also reasonable cost and good

very good service. very friendly staff. good room, with complete toiletries. fast room service.

location, place, room remodelation, food, room service , customer service, warmy pool

room service is not very efficient

the entire staff was exceptional from the front desk to room service and laundry service everyone was professional, friendly, and attentive

food was delicious and dining room service was excellent

the room was clean, comfortable bed, also the room service is good

the room service and kitchen staff also did a marvelous job every time i placed an order

the room service is fast and the qualy is great

breakfast buffet was fantastic

the breakfast lacked variety. i had to ask them to cook bacon and eggs for

a great staff and having 24 hour room service from an excellent restaurant was

room service was delicious

i had dinner from the in-house restaurant

breakfast is ok ,room service is very good,restaurant serves good quality food with reasonable price

room service is quick and breakfast is awesome

breakfast and room service food was very good

beautiful hotel, great jacuzzi and breakfast

breakfast each morning was excellent, and the dining area was a really pleasant space to start the

there was a wide range of breakfast food offered daily

friendly staff, good wifi signal.

the wifi is great

peace, sauna, pool

everything, room was not clean, there is not wifi facility was no proper sign. service horrible.

rooms were very clean with modern bathrooms and cable and wifi

afternoon by the pool surrounded by nature was perfect

hotel pool is like a hot tub its not a pool

bathroom had a terrible noice. breakfast room service is not included.

we ordered room service one night, steak, and it was unedible

the location, the breakfast, the room service

are a good size, well appointed, big tv, shower has good pressure and a consistent temperature, room service food was good

john in room service was always so nice and the food that we ordered two of the nights was delicious

it 5 stars they have a windows a/c which is very noisy room lighting is very dim, and annoying no room service, so if you want even a coffee you have to go down and buy yourself, even if someone of

furniture, lights were not bright enough, the wi-fi was very poor and not secured, there was no room service

no a/c in the reception, no t room service, dirty room and bathroom. too old.

too high for the area no room service at night no hotel cars available poor lighting in

dining room service location

for example they do not have te option to room service the breakfast anymore which is a bummer

i order two times room service and the person in charge canceled the order and never call me

very pleasing and they often time forgot to bring us certain items that we asked for in the room service which was kinda of annoying but not really a big deal

room service modern design

free parking

no 24/7 room service

the room service and staff was phenomenal

luxury and comfy rooms restaurant and room service is amazing

the breakfast was average

center with exito (colombian walmart), so we were able to get food to cook in our ensuite kitchen (+) we had a washer, dryer, full kitchen, dining area, and living room, and two bathrooms (+) the walking closets, 2&1/2 bath and kitchen were convenient (+) you could order from the kitchen or serve from the buffet (+) nice wokring space and kitchen

pool was great

room service was good too

gher

room service was not as good as i expected considering the rest of the amenities etc.

room service was quick

only minor note is that room service ends at 9:00 pm

room service was great too

was not sure how the room service / restaurant worked

room service dining was delivered cold unfortunately..

room had a great view of the city and it was very quiet and room service was excellent

we were given misinformation a few times, and room service orders sometimes took up to an hour to arrive

was phenomenal everyday, room service and house keeping were excellent so was all staff we ran into

room service takes long time to bring the food

only room service was available

no bar by the pool, no mini bar and room service close s early

no room service & no restaurant!!! jacuzzi tub did not work!

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service, construction outside the hotel making access difficult and

see room service only on first day no microwave in room very good breakfast but that s it normally

luis even brought us room service himself without any hesitation

only thing thing missing was a bar in hotel

we weren t initially aware that breakfast would be served via room service at a pre-requested time, and unfortunately never came on time

good breakfast and the dinner with room service was fast and delicious

so was the room service

friendly staff and housekeeping personal are caring room service is ok

room service good

the best part of our stay was the staff and room service

was maybe a little too expensive for the room service food and the restaurant but still it was very tasty and with lots of variety

everything the staff, room service, restaurant!

room service and food options were really good

staff in every level from front desk to restaurant,room service were very friendly and did ultimate best to make us happy