great pool and jacuzzi area

breakfast was good

clean! and staff was wonderful. breakfast pretty good too.

staff is fantastic, clean and great breakfast

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

the daily breakfast was great

breakfast was delicious, a lot of options to choose from

breakfast in the morning was amazing

breakfast was well attended by friendly people

breakfast and location excellent

we had room service one night which was extremely quick although a very limited choice

the tv is nice equipped with wifi and netflix so you can watch your own tv or cast from your smartphone or laptop

room heys failed 4 times parking required a car elevator and the staff was very slow

breakfast could improve including healthier bread

the breakfast is the same everyday i was tired of eating the same scrambled eggs every day but it was

the breakfast was good and also the location.

ld water only), the hammock, the lounge area, the frozen fruit drinks, alcohol available, room service, breakfast in the morning, location to where i wanted to be

nice breakfast with natural 'jugo

breakfast was great and the fact that it was included

spa solarium jacuzzi gym all that was excellent.

quiet neighborhood, mountain view of the city. pool area.

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room (+)room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

clean, private parking , friendly staff, inside hotel restaurant

breakfast has many options, between local food, and regular options of traditional food that you

air conditioner, inexpensive, parking garage underneath.

breakfast sucked .. i was charged for it each day i t

there is save parking in the basement whereiparkedmymotorbike.

room service food is amazing and available at late hours

room service is amazing and the view from the pool is breathtaking

about our stay was wonderful except the room service food

great preparation all staff very attentive service excellent entertainment beautiful music room service i have travel many places at the york luxury hotel is the best i worked in some of the

the room service food was good

pool is

everything else apart from the wifi was very good.

overall everything was wonderful. great breakfast. great location. great people

wifi in bedroom

wifi worked properly

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was good language is the biggest

breakfast was ok could av mix it up a little tho

breakfast

very comfortable / breakfast

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

i paid for the room that get you breakfast at the same time, when i went to get my breakfast the kitchen staf told me my name was not on the list

clean rooms, very safe and accessible location, the suite come with a full kitchen and a clothing rack

made the reservation it stated there was a microwave, there was no microwave in the room and the kitchen utensils provided were poor at best

one of my favorite features was having a full kitchen, complete with a full-size refrigerator, making it easy to store groceries, drinks, and

complete kitchen utensils

during breakfast service coffee wasn t available in the lobby.

very nice service, polite staff, nice breakfast

made to order breakfast

it also has a very nice breakfast and the staff is very friendly

breakfast was good and the cool thing about the rooms is that they each have fruits as names

loved the rooftop breakfast terrace with great views of the city

hot, american style breakfast just as i am accustomed to in florida.

downstairs bar was not open at all, and coffee area is bland and minimalist

the gym was an excellent facility with more than i ve ever seen at any hotel

staff service, the food, the gym, the installations, the rooftop bar, the complete breakfast buffet, the accommodations and all

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

they have laundry service as well

very helpful personelle, helped with laundry, tours, taxi for airport

tv ia horrible never works and laundry service is subpar

the receptionist has to cover the chef for breakfast last day of our stay

n't remember

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

if u wanna walk its 20min 5 min with taxi

so was the room service

room service meals nothing special

good breakfast and the dinner with room service was fast and delicious

location of the hotel for traveling and very close to the shopping mall arkadia, room service

covid the hotel does not offer breakfast downstairs, but only as room service

no wifi in the room

no wifi in the rooms

the laundry service was the best i have ever experienced

wifi failed from time to time

the wifi was good

room service and great cooking staff

and room service was also free which you don't see in many hotels so it is highly appreciated

the hotel has an amazing restaurant and 24 hr room service is available for late arriving guests

many options of juices, fruits, and food in general, the hotel restaurant is amazing, and the room service is 24 hrs and super fast

always smiling and room service was also great whatever you need they comes fast and with great smiles and feelings

having a full restaurant and room service

very good room service from the hotel's restaurant

food was delicious and dining room service was excellent

the entire staff was exceptional from the front desk to room service and laundry service everyone was professional, friendly, and attentive

location, place, room remodelation, food, room service , customer service, warmy pool

there is a very good room service, a menu to enjoy in the room

i have ordered a dinner from room service one of the nights, it was far cheaper

24 hour room service

no room service

room service can be a bit slow.

the room was clean, comfortable bed, also the room service is good

the room service is fast and the qualy is great

the room service and kitchen staff also did a marvelous job every time i placed an order

the central location of the hotel, excellent restaurant, great value - breakfast included

the breakfast lacked variety. i had to ask them to cook bacon and eggs for

d room service) -- the food was okay, not great.

room service was delicious

room service is quick and breakfast is awesome

a great staff and having 24 hour room service from an excellent restaurant was

i loved my suite, with kitchenette. i loved the bed. room service was quick. breakfast good!

no answer at room service after trying to get

comfortable bed, room service

john in room service was always so nice and the food that we ordered two of the nights was delicious

are a good size, well appointed, big tv, shower has good pressure and a consistent temperature, room service food was good

bathroom had a terrible noice. breakfast room service is not included.

furniture, lights were not bright enough, the wi-fi was very poor and not secured, there was no room service

dining room service location

too high for the area no room service at night no hotel cars available poor lighting in

no a/c in the reception, no t room service, dirty room and bathroom. too old.

it 5 stars they have a windows a/c which is very noisy room lighting is very dim, and annoying no room service, so if you want even a coffee you have to go down and buy yourself, even if someone of

hotel pool is like a hot tub its not a pool

only room service was available

no bar by the pool, no mini bar and room service close s early

room service takes long time to bring the food

we were given misinformation a few times, and room service orders sometimes took up to an hour to arrive

and polite staff, exceptional room service

breakfast and room service food was very good

gym could have better maintenance and i didn't like that there was a door to the next room inside

there was a wide range of breakfast food offered daily

room was spacious and gym was well equipped

the gym is very limited

we ordered food from room service and it was amazing

the room service was reasonably priced and the menu was extensive

the room service hours are not great

was not sure how the room service / restaurant worked

room service dining was delivered cold unfortunately..

was maybe a little too expensive for the room service food and the restaurant but still it was very tasty and with lots of variety

hotel, very beautiful, cozy and roomy appartments, good food for room service, great spa because of liliana who makes the best massage in the world

room service and food options were really good

wonderful staff, excellent location, comfy beds, exquisite rooms, delicious breakfast, best pool, room

everything the staff, room service, restaurant!

the food/room service was great, i loved the pool and view, and the rooms were super comfortable

the hotel restaurant and room service were awesome and very reasonably priced

room service was a bit slow

wasn't really much of a room service and there was no restaurant or rooftop bar/restaurant

also, hotel had laundry facilities for guests to use at no extra cost and room service options were delicious and prompt

good location, comfortable bed and really good breakfast included at the cute cafe connected to the hotel

the pool wasn t really a pool and the room would have been accessible to the public during the day

breakfast options were a bit limited with only two

the staff is super friendly and the breakfast is really good

a shame the rather small pool wasn't well-maintained

was not included, but it was so cheap and room service was an option

good breakfast in the restaurant attached

it was a bit of a walk to the bar scene about 10-15 minutes but it wasn t bad

no breakfast

see room service only on first day no microwave in room very good breakfast but that s it normally

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service, construction outside the hotel making access difficult and

luis even brought us room service himself without any hesitation

no room service & no restaurant!!! jacuzzi tub did not work!

no safety bars shower water supply was not regulated, water would turn hot or cold there was no restaurant or

very pleasing and they often time forgot to bring us certain items that we asked for in the room service which was kinda of annoying but not really a big deal

room service modern design

for example they do not have te option to room service the breakfast anymore which is a bummer

i order two times room service and the person in charge canceled the order and never call me

amazing roof top bar and stunning views over medellin

arrived at 2am because customs took forever and enjoyed room service

room service over phone wifi difficult

excellent location. clean and modern rooms. room service was quick to arrive and delicious.

room service wasn't great.

the hotel is the same as a pictures whole team were so amazing with us, the bed, the room, the room service at midnight was delicious, breakfast are so delicious, we enjoyed the restaurant they

breakfast was good as well, may be simple for some but perfect for us

breakfast, although it was a standdard

fact we were able to have an early check in was greatly appreciated

g, arepa, fruit,juice,coffee) breakfast

and the breakfast is delicious also

the breakfast at al alma, the room service, the bed, the rooftop

the all around service very comfortable from the room service breakfast and cleaning to the price and location i was very pleased

air conditioning, full size kitchen, small terrace, wifi, breakfast; all included

we also used the kitchen which was helpful for

the wifi connection strength was so-so, it didn't reach all corners of the

the attention from staff the clean of room the breakfast

the breakfast was meagre and repetitive: scrambled eggs with what seemed like some form of tortilla,

breakfast satisfactory

40$ more than booking 2- the price was definitely not worth what we got 3- they start cooking breakfast at 7am but our room was next to open kitchen, they were speaking loudly at 7am

of the ladies overcharged me for having a guest, and the breakfast is mediocre at best, no menu, you just get what the lady wants to give you

the private spa pool and plants on the balcony were the best

breakfast was very good

the rooftop breakfast, pool, and bar were fun and the staff was excellent

we especially appreciated santy at the breakfast terrace each morning greeting us with a smile

the rooftop restaurant and cocktail bar also feature a swimming pool, sun loungers, and a restroom

the hotel is doing now some renovations, so the breakfast is not available miguel from reception, gave an excellent service

mistakes on reservation breakfast not available didnt give my bill until now

breakfast very oily.

good value: clean rooms, friendly staff, and a decent breakfast

horrible wifi

ry good) + A la carte restaurants

location + shopping mall access + breakfast

pool was great

the room service staff were quick and courteous

room service menu and some items not always available no coffee machines in room mini bar not

luxury and comfy rooms restaurant and room service is amazing

no 24/7 room service

the room service and staff was phenomenal

safety if you have kids) - delicious breakfast and exceptional staff, very friendly and helpful - parking available for rental

we had to repeatedly request coffee for breakfast, they never came around to ask for refills

breakfast was excellent and another things excellent too

the service was excellent and friendly. every request was tended to. fast laundry service.

great view on the top floor during breakfast. very easy access to parque lleras and other area.

great local. nice staff. good breakfast with a. view

55 m2 of space (spacious living room with the sofa and kitchen, separate sleeping room, spacious balcony) for such price - good luck looking for something (-)kitchen of the appartments should be better equiped (-)kitchens listed are fine with stove top, oven, microwave and refrigerator but there are no pots, (-) the kitchen in the suite has little to no assessors (+)breakfast and view were great. large spacious bedroom with kitchen which i didn't require. (+) kitchen was well equipped (-)there are no coffee making facilities in the rooms, although there is a kitchen. (-) also would have been nice to have plates and utensils in the kitchen for four people rather than two as as were party of four (-)was no microwave, no blender not even utensils which is a basic thing to have when there is a kitchenette

we had some outdoor space to ourselves and the wifi was very good so we could work either outside, in our room or in one of the dedicated work

breakfast was very good but limited quantity

breakfast is basic but very nicely done

the breakfast is delicious

the breakfast team were so amazing and great food to start the day with

ough you do have to walk up

incredible stay, beautiful place and exceptional breakfast. great staff. definitely recommend.

felt very homey - like a bed and breakfast feel, comfortable, welcoming and helpful staff

breakfast was delicious

breakfast with fresh fruit, fabulous croissants, and a choice of eggs. very good. homemade jam.