clean! and staff was wonderful. breakfast pretty good too.

staff is fantastic, clean and great breakfast

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

the daily breakfast was great

breakfast was delicious, a lot of options to choose from

breakfast in the morning was amazing

breakfast was well attended by friendly people

breakfast and location excellent

we had room service one night which was extremely quick although a very limited choice

the tv is nice equipped with wifi and netflix so you can watch your own tv or cast from your smartphone or laptop

room heys failed 4 times parking required a car elevator and the staff was very slow

breakfast could improve including healthier bread

the breakfast is the same everyday i was tired of eating the same scrambled eggs every day but it was

the breakfast was good and also the location.

ld water only), the hammock, the lounge area, the frozen fruit drinks, alcohol available, room service, breakfast in the morning, location to where i wanted to be

nice breakfast with natural 'jugo

breakfast was great and the fact that it was included

spa solarium jacuzzi gym all that was excellent.

quiet neighborhood, mountain view of the city. pool area.

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room (+)room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

clean, private parking , friendly staff, inside hotel restaurant

breakfast has many options, between local food, and regular options of traditional food that you

air conditioner, inexpensive, parking garage underneath.

breakfast sucked .. i was charged for it each day i t

there is save parking in the basement whereiparkedmymotorbike.

breakfast

great and comfy rooms. nice design and breakfast

breakfast was ok could av mix it up a little tho

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was good language is the biggest

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

we weren t initially aware that breakfast would be served via room service at a pre-requested time, and unfortunately never came on time

room service meals nothing special

got my order wrong several times for food, difficult to make an order for room service

friendly staff and housekeeping personal are caring room service is ok

good breakfast and the dinner with room service was fast and delicious

the room has a good size, a fully equipped kitchen, a balcony, and a wonderful location it's more like a small apartment

complete kitchen utensils

station, the breakfast cafes nearby, the friendly staff, the bathroom especially the shower, the kitchen with the fridge, the comfortable bed, - it's very clean and felt very safe

clean rooms, very safe and accessible location, the suite come with a full kitchen and a clothing rack

kitchen facilities were great

the room service food was good

walk late night if you decided to grab something to eat it would have to be take a taxi or order room

room service food is amazing and available at late hours

room service is amazing and the view from the pool is breathtaking

great food and room service location is excellent with safe surrenders for

i liked the breakfast

very quiet and has a small pool

pool was not that clean--but push comes to shove you can get a little swim workout in

overall everything was wonderful. great breakfast. great location. great people

carlos who served breakfast was fantastic: very considerate and kind and attentive

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

tv ia horrible never works and laundry service is subpar

they have laundry service as well

very helpful personelle, helped with laundry, tours, taxi for airport

it also has a very nice breakfast and the staff is very friendly

very nice service, polite staff, nice breakfast

during breakfast service coffee wasn t available in the lobby.

very good breakfast and wilson who served was very nice and took very good care of us

the breakfast was delicious and staff and amenities were phenomenal

n't remember

if u wanna walk its 20min 5 min with taxi

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

options: traditional, american or

although the breakfast was included, i did not try it

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

the breakfast is very

the food and the restaurant the spa area nice view from the bedroom

hot, american style breakfast just as i am accustomed to in florida.

rooftop restaurant very nice too and great breakfast in morning

no wifi in the room

no wifi in the rooms

the laundry service was the best i have ever experienced

wifi failed from time to time

the wifi was good

room service and great cooking staff

and room service was also free which you don't see in many hotels so it is highly appreciated

the hotel has an amazing restaurant and 24 hr room service is available for late arriving guests

many options of juices, fruits, and food in general, the hotel restaurant is amazing, and the room service is 24 hrs and super fast

always smiling and room service was also great whatever you need they comes fast and with great smiles and feelings

having a full restaurant and room service

very good room service from the hotel's restaurant

food was delicious and dining room service was excellent

the entire staff was exceptional from the front desk to room service and laundry service everyone was professional, friendly, and attentive

location, place, room remodelation, food, room service , customer service, warmy pool

there is a very good room service, a menu to enjoy in the room

i have ordered a dinner from room service one of the nights, it was far cheaper

24 hour room service

no room service

room service can be a bit slow.

the all night room service is wonderful and the suite lovely

d room service) -- the food was okay, not great.

the buffet breakfast included, the 24 hour front desk service, the room service and the butler were excellent

the 24 hours room service was very tasty and usefully as well

a great staff and having 24 hour room service from an excellent restaurant was

the room was clean, comfortable bed, also the room service is good

the room service and kitchen staff also did a marvelous job every time i placed an order

the room service is fast and the qualy is great

make sure to book room for 2 if a solo traveller. great restaurant and breakfast

parking was very convenient and i always felt safe for me and my family, especially that it is on a

no answer at room service after trying to get

comfortable bed, room service

john in room service was always so nice and the food that we ordered two of the nights was delicious

are a good size, well appointed, big tv, shower has good pressure and a consistent temperature, room service food was good

bathroom had a terrible noice. breakfast room service is not included.

no bar by the pool, no mini bar and room service close s early

room service takes long time to bring the food

we were given misinformation a few times, and room service orders sometimes took up to an hour to arrive

was phenomenal everyday, room service and house keeping were excellent so was all staff we ran into

and polite staff, exceptional room service

breakfast was great enjoyed it every morning.

mistakes on reservation breakfast not available didnt give my bill until now

good value: clean rooms, friendly staff, and a decent breakfast

horrible wifi

nice breakfast

it 5 stars they have a windows a/c which is very noisy room lighting is very dim, and annoying no room service, so if you want even a coffee you have to go down and buy yourself, even if someone of

dining room service location

no a/c in the reception, no t room service, dirty room and bathroom. too old.

too high for the area no room service at night no hotel cars available poor lighting in

furniture, lights were not bright enough, the wi-fi was very poor and not secured, there was no room service

was not included, but it was so cheap and room service was an option

breakfast was not great and overpriced for colombian standards.

it was a bit of a walk to the bar scene about 10-15 minutes but it wasn t bad

we used the laundry service which was very efficient

the pool is small but a delightful relief from the hot weather

good location, comfortable bed and really good breakfast included at the cute cafe connected to the hotel

the included breakfast and the staff were very friendly and helpful.

the breakfast was delicious and the area was lovely if you also wanted to spend the whole day there

the staff is super friendly and the breakfast is really good

the hotel restaurant and room service were awesome and very reasonably priced

you don't want to use the kitchen)

good breakfast and room service

wasn't really much of a room service and there was no restaurant or rooftop bar/restaurant

also, hotel had laundry facilities for guests to use at no extra cost and room service options were delicious and prompt

was not sure how the room service / restaurant worked

the room service was reasonably priced and the menu was extensive

only minor note is that room service ends at 9:00 pm

we ordered food from room service and it was amazing

the room service hours are not great

hotel pool is like a hot tub its not a pool

breakfast and room service food was very good

breakfast each morning was excellent, and the dining area was a really pleasant space to start the

they need to be a beans and other continental elements for the breakfast

tside!) and the best attention

parking on site

room service is excellent and very quick

wonderful staff, excellent location, comfy beds, exquisite rooms, delicious breakfast, best pool, room

staff in every level from front desk to restaurant,room service were very friendly and did ultimate best to make us happy

was maybe a little too expensive for the room service food and the restaurant but still it was very tasty and with lots of variety

everything its good and the room service was very fast

getting laundry done at luum was easy as well at a good price

room ,nice staff,breakfast cook in front of u ,coffe really hot love it ,everything you need they give it to u

breakfast, although it was a standdard

and the breakfast is delicious also

we enjoyed the laundry service and the breakfast was good

the all around service very comfortable from the room service breakfast and cleaning to the price and location i was very pleased

the breakfast at al alma, the room service, the bed, the rooftop

breakfast, wifi, big rooms and location

g) room

we also used the kitchen which was helpful for

they were still able to find room at the end breakfast

breakfast was delicious each day

there is no bar but they have a well stocked fridge of beers and soft drinks

breakfast is a prepared dish, but there are quite a few options - if you understand spanish

many parking spots inside the building, so protected and safe

night i asked room service for bags of ice for my sore knees

the hotel is the same as a pictures whole team were so amazing with us, the bed, the room, the room service at midnight was delicious, breakfast are so delicious, we enjoyed the restaurant they

the staff both at the restaurants and the room service personnel was courteous and respectful

room service wasn't great.

room service over phone wifi difficult

the private spa pool and plants on the balcony were the best

the staff were super helpful, we got early check in and when we checked out they kept our bags all day

small plunge pool on the roof

rooftop view was incredible as was the rooftop pool

the rooftop restaurant and cocktail bar also feature a swimming pool, sun loungers, and a restroom

breakfast satisfactory

40$ more than booking 2- the price was definitely not worth what we got 3- they start cooking breakfast at 7am but our room was next to open kitchen, they were speaking loudly at 7am

the attention from staff the clean of room the breakfast

the breakfast was meagre and repetitive: scrambled eggs with what seemed like some form of tortilla,

of the ladies overcharged me for having a guest, and the breakfast is mediocre at best, no menu, you just get what the lady wants to give you

the room was very good at that price, fan, big tv and pretty good wifi

she even personally took us to a local restaurant for dinner and prepared breakfast for us the next morning before our departure

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service, construction outside the hotel making access difficult and

luis even brought us room service himself without any hesitation

no room service & no restaurant!!! jacuzzi tub did not work!

see room service only on first day no microwave in room very good breakfast but that s it normally

clean premises, good wifi, friendly staff who were willing to help

there is daily room service and a safe in the room for your valuables

the netflix didnt work, they didnt have room service

if this hotel had room service from the cafe downstairs and staff that could communicate in english it would be much

a nice ledge to work off of, a small kitchenette, reliable wifi

rooftop was very nice, shaded, private with a bar and hot tub

good location and good breakfast

good location good wifi

private bathroom. good wifi. good location for poblado.

the wifi. it s hardly useable

breakfast, location

wifi could be improved

breakfast option could be changed up, we stayed 4 nights and the sam breakfast was offered each

breakfast could improve. we found it a bit small.

the location is great. and the breakfast was very good. the staff was very friendly

no breakfast provided

55 m2 of space (spacious living room with the sofa and kitchen, separate sleeping room, spacious balcony) for such price - good luck looking for something (-)kitchen of the appartments should be better equiped (-)kitchens listed are fine with stove top, oven, microwave and refrigerator but there are no pots, (-) the kitchen in the suite has little to no assessors (+)breakfast and view were great. large spacious bedroom with kitchen which i didn't require. (+) kitchen was well equipped (-)there are no coffee making facilities in the rooms, although there is a kitchen. (-) also would have been nice to have plates and utensils in the kitchen for four people rather than two as as were party of four (-)was no microwave, no blender not even utensils which is a basic thing to have when there is a kitchenette

the service was excellent and friendly. every request was tended to. fast laundry service.

since the guys who provided free breakfast, the cleaning lady to the front desk, all were just amazing

great local. nice staff. good breakfast with a. view

negative is the laundry service

breakfast was great and they had always fruits for appetizer, a main dish which would be

rooftop pool. good breakfast.

breakfast was good, quick and always delicious

rooftop bar never open

lots of restaurants, bars, coffee shops, pastry shops and money exchange places nearby