the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

loved the courtyard and pool area which were so relaxing

breakfast was ok

quiet, nice pool, excellent food

it s low season, that s why there wasn t a breakfast buffet, so the choice was quite limited

breakfast was also very poor, and there are not too many options in cauca viejo to dine or have

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

location and rugged surrounding beauty. breakfast.

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

breakfast was very good, very fresh, simple and tasty

wifi, not in the area of the cabanas. you need to go to the main building.

the breakfast was simple but delicious

breakfast was great, you can taste the traditional flavors of the region

if i had to name what was not perfect: the wifi does not reach the cabins

breakfast was excellent though it was off site, but on the plaza so that was good

location, staff and breakfast were perfect, with the jacuzzi an unexpected plus

breakfast was hearty

loved the breakfast options, i could choose where to to which restaurant

the staff was terrific and it was the best breakfast i ve had in colombia

great pool and jacuzzi area

breakfast was good

beautiful pool and view

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

on a positive note, the stunning view enhances the experience, and the communal pool meets expectations

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

loved the refreshing pool. loved the fact i was staying on a coffee finca

u will need) and nice pool

friendly staff, spacious rooms, proper facilities

ol, restaurant)

check-in and even though the resort was practically empty we had to wait and drink beer at the pool

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

the spa facilities were exceptional, providing a truly relaxing experience

swimming pool area just amazing with stunning view

beautiful property, spacious room, relaxing pool, breakfast included

pool was amazing and staff very helpful

amazing landscapes around, magnificent view of the cauca river, pet friendly, kind staff, nice pool, nice weather, close by to the main road

good breakfast

clean! and staff was wonderful. breakfast pretty good too.

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

staff is fantastic, clean and great breakfast

breakfast in the morning was amazing

breakfast was good, fresh, coffee needs some improvement

breakfast was

location great customer services delicious breakfast

the daily breakfast was great

we had room service one night which was extremely quick although a very limited choice

make sure to enjoy the breakfast

the indoor parking was completely secure, but you will need to maneuver in tight spaces

great staff, great room, everything worked great except the wifi.

room heys failed 4 times parking required a car elevator and the staff was very slow

the breakfast was good and also the location.

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room (+)room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

it was overall a good stay. easy check in and check out. breakfast is okay.

breakfast was mediocre at best but it was included in the price

good wifi connection, clean tidy rooms, restaurant/cafe is cheap

air conditioner, inexpensive, parking garage underneath.

walk late night if you decided to grab something to eat it would have to be take a taxi or order room

about our stay was wonderful except the room service food

the room service food was good

room service food is amazing and available at late hours

room service is amazing and the view from the pool is breathtaking

pool was too small for laps and a little cloudy

wifi signal is very bad, which made it impossible for me to get some work done

wifi in bedroom

gentleman who took care of breakfast don carlos was exceptional

nice staff, clean cozy rooms, good wifi, small menu options but really good food. good area.

breakfast was good and the cool thing about the rooms is that they each have fruits as names

it also has a very nice breakfast and the staff is very friendly

made to order breakfast

breakfast could improve a bit. otherwise everything great

very good breakfast and wilson who served was very nice and took very good care of us

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

breakfast

breakfast was ok could av mix it up a little tho

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was good language is the biggest

great and comfy rooms. nice design and breakfast

kitchen utensils are few old and worn out

the kitchen equipment has to improve

the room has a good size, a fully equipped kitchen, a balcony, and a wonderful location it's more like a small apartment

complete kitchen utensils

one of my favorite features was having a full kitchen, complete with a full-size refrigerator, making it easy to store groceries, drinks, and

the room was so comfy and the restaurant and bar had an extensive menu

the rooftop bar and restaurant has beautiful 360 deg views and they have breakfast there in the morning

is really nip picking but i wish there was a coffee machine in the room, the jacuzzi in the spa never got really hot and the call button for the parking area never worked, but again these

od ordered) took too much time

to improve: some machines in the gym were partially broken and the water dispenser magically started to work after 8 am

tv ia horrible never works and laundry service is subpar

they have laundry service as well

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

very helpful personelle, helped with laundry, tours, taxi for airport

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

although the breakfast was included, i did not try it

the receptionist has to cover the chef for breakfast last day of our stay

wifi failed from time to time

very good wifi connection

no wifi in the room

no wifi in the rooms

wifi was great, comfy beds too

the hotel has an amazing restaurant and 24 hr room service is available for late arriving guests

24/7 room service, yacuzzi

room service and great cooking staff

typical colombian breakfast but was different every day, loved it so much restaurant and room service was always amazing and on time clean and felt very

great breakfast and room service

our apartment had a beautiful view of the city, the daily room service breakfast was excellent

room service good

we weren t initially aware that breakfast would be served via room service at a pre-requested time, and unfortunately never came on time

got my order wrong several times for food, difficult to make an order for room service

good breakfast and the dinner with room service was fast and delicious

location, place, room remodelation, food, room service , customer service, warmy pool

very good room service from the hotel's restaurant

food was delicious and dining room service was excellent

having a full restaurant and room service

the entire staff was exceptional from the front desk to room service and laundry service everyone was professional, friendly, and attentive

room service needs to double check orders

room service can be a bit slow.

and clean staff are very helpful and accommodating called for iron and it arrived within minutes room service also reasonable cost and good

i have ordered a dinner from room service one of the nights, it was far cheaper

no ice-maker, had to call room service every time.

the room service and kitchen staff also did a marvelous job every time i placed an order

the room was clean, comfortable bed, also the room service is good

the room service is fast and the qualy is great

the breakfast lacked variety. i had to ask them to cook bacon and eggs for

modern, well staffed, nice breakfast, good location.

the 24 hours room service was very tasty and usefully as well

the all night room service is wonderful and the suite lovely

room service was delicious

i loved my suite, with kitchenette. i loved the bed. room service was quick. breakfast good!

the buffet breakfast included, the 24 hour front desk service, the room service and the butler were excellent

we ordered room service one night, steak, and it was unedible

comfortable bed, room service

the location, the breakfast, the room service

are a good size, well appointed, big tv, shower has good pressure and a consistent temperature, room service food was good

john in room service was always so nice and the food that we ordered two of the nights was delicious

breakfast and room service food was very good

everything clean. staff very friendly. breakfast was great

there was a wide range of breakfast food offered daily

walking distance to shopping, eating and casinos

parking on site

hotel pool is like a hot tub its not a pool

dining room service location

it 5 stars they have a windows a/c which is very noisy room lighting is very dim, and annoying no room service, so if you want even a coffee you have to go down and buy yourself, even if someone of

no a/c in the reception, no t room service, dirty room and bathroom. too old.

furniture, lights were not bright enough, the wi-fi was very poor and not secured, there was no room service

too high for the area no room service at night no hotel cars available poor lighting in

room service takes long time to bring the food

and polite staff, exceptional room service

we were given misinformation a few times, and room service orders sometimes took up to an hour to arrive

only room service was available

no bar by the pool, no mini bar and room service close s early

the room service hours are not great

room had a great view of the city and it was very quiet and room service was excellent

only minor note is that room service ends at 9:00 pm

we ordered food from room service and it was amazing

was not sure how the room service / restaurant worked

room service is excellent and very quick

room service and food options were really good

everything its good and the room service was very fast

was maybe a little too expensive for the room service food and the restaurant but still it was very tasty and with lots of variety

wonderful staff, excellent location, comfy beds, exquisite rooms, delicious breakfast, best pool, room

room service also didn t begin until 10pm

the hotel restaurant and room service were awesome and very reasonably priced

our breakfast was room service due to covid 19, it was good breakfast and good portion

the pool area also has a covered area you can relax on nice couches and chairs, can even get room service up there if you want

room service was a bit slow

it was a lovely room, with good facilities, friendly staff and a plentiful breakfast included.

the location is good - sitting outside for breakfast is nice and quiet; it's about 8-10 mins

location is good .breakfast is great

more than one coffee included with breakfast would be great

a bar open until 10 pm, but unfortunately, there's a coffee shop

was not included, but it was so cheap and room service was an option

i wish i had tried breakfast, it looked tasty

the breakfast was also very delicious with great coffee

good breakfast in the restaurant attached

staff is friendly and breakfast delicious

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service, construction outside the hotel making access difficult and

no room service & no restaurant!!! jacuzzi tub did not work!

see room service only on first day no microwave in room very good breakfast but that s it normally

luis even brought us room service himself without any hesitation

a bar

for example they do not have te option to room service the breakfast anymore which is a bummer

very pleasing and they often time forgot to bring us certain items that we asked for in the room service which was kinda of annoying but not really a big deal

room service modern design

i order two times room service and the person in charge canceled the order and never call me

the room has a nice view and a bathtub. the breakfast was great!

room service was good too

d quick)

ing a swim cap or buy one for 10,000 pesos), rooftop bar was beautiful, room service was great

the room service staff were quick and courteous

perb) + 24/7 room service + swimming pool view + spa

the hotel is the same as a pictures whole team were so amazing with us, the bed, the room, the room service at midnight was delicious, breakfast are so delicious, we enjoyed the restaurant they

excellent location. clean and modern rooms. room service was quick to arrive and delicious.

room service was timely, dinner at tony roma's was beyond perfect

arrived at 2am because customs took forever and enjoyed room service

the staff both at the restaurants and the room service personnel was courteous and respectful

luxury and comfy rooms restaurant and room service is amazing

the room service and staff was phenomenal

no 24/7 room service

we had to repeatedly request coffee for breakfast, they never came around to ask for refills

safety if you have kids) - delicious breakfast and exceptional staff, very friendly and helpful - parking available for rental

bed was comfy, breakfast was great, and location was close walk to some great restaurants, maybe 15mins to the

the staff!!! the breakfast, the attention to detail. restaurants all around. easy to navigate.

same breakfast everyday

and the breakfast is delicious also

we enjoyed the laundry service and the breakfast was good

the all around service very comfortable from the room service breakfast and cleaning to the price and location i was very pleased

the breakfast at al alma, the room service, the bed, the rooftop

gym or fitness center

full kitchen with all amenities and two bathrooms

gym, sauna, and jacuzzi

breakfast satisfactory

40$ more than booking 2- the price was definitely not worth what we got 3- they start cooking breakfast at 7am but our room was next to open kitchen, they were speaking loudly at 7am

the breakfast was meagre and repetitive: scrambled eggs with what seemed like some form of tortilla,

of the ladies overcharged me for having a guest, and the breakfast is mediocre at best, no menu, you just get what the lady wants to give you

the attention from staff the clean of room the breakfast