very quiet and has a small pool

nice staff, clean cozy rooms, good wifi, small menu options but really good food. good area.

wifi worked well

everything else apart from the wifi was very good.

i liked the breakfast

very good breakfast and wilson who served was very nice and took very good care of us

during breakfast service coffee wasn t available in the lobby.

breakfast was good and the cool thing about the rooms is that they each have fruits as names

breakfast could improve a bit. otherwise everything great

made to order breakfast

walk late night if you decided to grab something to eat it would have to be take a taxi or order room

the room service food was good

great preparation all staff very attentive service excellent entertainment beautiful music room service i have travel many places at the york luxury hotel is the best i worked in some of the

about our stay was wonderful except the room service food

great food and room service location is excellent with safe surrenders for

the breakfast was good and also the location.

complete kitchen utensils

kitchen facilities were great

station, the breakfast cafes nearby, the friendly staff, the bathroom especially the shower, the kitchen with the fridge, the comfortable bed, - it's very clean and felt very safe

kitchen utensils are few old and worn out

the parking log for the car is safe.

we had room service one night which was extremely quick although a very limited choice

the tv is nice equipped with wifi and netflix so you can watch your own tv or cast from your smartphone or laptop

i want to thank mr freddy a handsome guys that serve us everyday breakfast with a smile

room heys failed 4 times parking required a car elevator and the staff was very slow

the indoor parking was completely secure, but you will need to maneuver in tight spaces

downstairs bar was not open at all, and coffee area is bland and minimalist

seating area for guests who simply want to spend time together without ordering from the bar

great breakfast, gym, and public areas

the views are incredible and the rooftop bar area is very relaxing

the rooftop bar and restaurant has beautiful 360 deg views and they have breakfast there in the morning

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

breakfast

very comfortable / breakfast

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was good language is the biggest

breakfast was ok could av mix it up a little tho

wifi failed from time to time

wifi was great, comfy beds too

no wifi in the rooms

the laundry service was the best i have ever experienced

very good wifi connection

the restaurant is open 24/7 for room service, which is very convenient with kids

and room service was also free which you don't see in many hotels so it is highly appreciated

the hotel has an amazing restaurant and 24 hr room service is available for late arriving guests

typical colombian breakfast but was different every day, loved it so much restaurant and room service was always amazing and on time clean and felt very

many options of juices, fruits, and food in general, the hotel restaurant is amazing, and the room service is 24 hrs and super fast

no room service

staff don't speak english so my room service calls already get directed to front desk

enjoyed the friendly staff, great room service menu, the location

i have ordered a dinner from room service one of the nights, it was far cheaper

room service can be a bit slow.

they have laundry service as well

tv ia horrible never works and laundry service is subpar

very helpful personelle, helped with laundry, tours, taxi for airport

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

although the breakfast was included, i did not try it

n't remember

location near to aguacatala metro very clean and tidy good value tasty breakfast

if u wanna walk its 20min 5 min with taxi

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

breakfast and room service food was very good

ok, with fresh fruit + shower ok, with hot water + quiet area, no noise kept us from sleeping + wifi was

the breakfast was great

gym could have better maintenance and i didn't like that there was a door to the next room inside

could not ask for more, pleasant staff and a full breakfast station was just marvelous

ld water only), the hammock, the lounge area, the frozen fruit drinks, alcohol available, room service, breakfast in the morning, location to where i wanted to be

spa solarium jacuzzi gym all that was excellent.

the hot tub was clean, wifi speed excellent and i enjoyed using the sauna

is well maintained, staff was courteous ,location is near where i work, breakfast was good & freah

great location,free parking, breakfast and daily house keeping wit a smile, good job to staff..

there is save parking in the basement whereiparkedmymotorbike.

room service is not very efficient

very good room service from the hotel's restaurant

very good service. very friendly staff. good room, with complete toiletries. fast room service.

location, place, room remodelation, food, room service , customer service, warmy pool

the entire staff was exceptional from the front desk to room service and laundry service everyone was professional, friendly, and attentive

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room (+)room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

it was overall a good stay. easy check in and check out. breakfast is okay.

breakfast was mediocre at best but it was included in the price

air conditioner, inexpensive, parking garage underneath.

clean, private parking , friendly staff, inside hotel restaurant

hotel pool is like a hot tub its not a pool

the room was clean, comfortable bed, also the room service is good

the room service is fast and the qualy is great

the room service and kitchen staff also did a marvelous job every time i placed an order

the central location of the hotel, excellent restaurant, great value - breakfast included

breakfast is served on a beautiful terrace

room service modern design

i order two times room service and the person in charge canceled the order and never call me

very pleasing and they often time forgot to bring us certain items that we asked for in the room service which was kinda of annoying but not really a big deal

for example they do not have te option to room service the breakfast anymore which is a bummer

staff was very kind, the breakfast was also very good and several options with a nice flavour

the all night room service is wonderful and the suite lovely

i loved my suite, with kitchenette. i loved the bed. room service was quick. breakfast good!

i had dinner from the in-house restaurant

a great staff and having 24 hour room service from an excellent restaurant was

the buffet breakfast included, the 24 hour front desk service, the room service and the butler were excellent

gher

room service menu and some items not always available no coffee machines in room mini bar not

room service was quick

the room service staff were quick and courteous

room service was good too

bathroom had a terrible noice. breakfast room service is not included.

we ordered room service one night, steak, and it was unedible

no answer at room service after trying to get

john in room service was always so nice and the food that we ordered two of the nights was delicious

and you cannot order room service and eat it outside

see room service only on first day no microwave in room very good breakfast but that s it normally

luis even brought us room service himself without any hesitation

no room service & no restaurant!!! jacuzzi tub did not work!

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service, construction outside the hotel making access difficult and

very modern and clean , comfortable, the breakfast was excellent,

no 24/7 room service

luxury and comfy rooms restaurant and room service is amazing

the room service and staff was phenomenal

had corn arepas on one of the breakfast mornings, my wife s fave ud83dude41 other than that, everything was great

spacious suites location view from 18th floor laundry machine in room friendly staff

it 5 stars they have a windows a/c which is very noisy room lighting is very dim, and annoying no room service, so if you want even a coffee you have to go down and buy yourself, even if someone of

dining room service location

no a/c in the reception, no t room service, dirty room and bathroom. too old.

furniture, lights were not bright enough, the wi-fi was very poor and not secured, there was no room service

too high for the area no room service at night no hotel cars available poor lighting in

only minor note is that room service ends at 9:00 pm

the room service was reasonably priced and the menu was extensive

room had a great view of the city and it was very quiet and room service was excellent

we ordered food from room service and it was amazing

was not sure how the room service / restaurant worked

only room service was available

was phenomenal everyday, room service and house keeping were excellent so was all staff we ran into

we were given misinformation a few times, and room service orders sometimes took up to an hour to arrive

room service takes long time to bring the food

no bar by the pool, no mini bar and room service close s early

staff in every level from front desk to restaurant,room service were very friendly and did ultimate best to make us happy

room service is excellent and very quick

the best part of our stay was the staff and room service

room service and food options were really good

everything its good and the room service was very fast

ough you do have to walk up

excellent service,perfect breakfast,attractive interior

incredible stay, beautiful place and exceptional breakfast. great staff. definitely recommend.

absolutely beautiful, the staff could not be more helpful, breakfast was outstanding and the location was incredibly convenient

breakfast was excellent

excellent breakfast awesome design and concept

breakfast was very good but limited quantity

breakfast was delicious

breakfast is basic but very nicely done

amazing rooms, decoration, location, breakfast and staff

the room service menu was too elevated. i needed a simple burger or a club sandwich.

room service

- accommodating and helpful staff - was very secure - extremely tasty food

had a small problem with room service but they quickly found a way to make it up to us

th breakfast and room service

location, spacious room, comfortable bed, television, inviting pool, beautiful garden, delicious breakfast, and exceptionally kind staff (emanuel, nicolas, the cleaning, maintenance

good breakfast fantastic staff

the complimentary breakfast was so nice to take the stress out of going out and finding breakfast

excellent breakfast and very clean

pool, small hotel so feels like home

you don't want to use the kitchen)

good breakfast and room service

we also ordered room service quite a few times and it was delicious but still affordable

the food/room service was great, i loved the pool and view, and the rooms were super comfortable

also, hotel had laundry facilities for guests to use at no extra cost and room service options were delicious and prompt

food and bar in every direction

there is a great coffee bar a few doors down that offers tours to coffee country and sells amazing colombian coffee from

it's a couple doors down from a boutique coffee bar where you get tours to the coffee growing region and buy wonderful coffee

the hotel is the same as a pictures whole team were so amazing with us, the bed, the room, the room service at midnight was delicious, breakfast are so delicious, we enjoyed the restaurant they

room service was timely, dinner at tony roma's was beyond perfect

room service wasn't great.

took over an hour to get my room service order delivered

excellent location. clean and modern rooms. room service was quick to arrive and delicious.

room service was top notch

breakfast selection was good, and service was excellent (nayeli was very helpful and attentive, i'm (+)the breakfast was great! you can choose from 4 different options. (+)the location was fantastic. the price very economic. great breakfast and service. (+) also, the breakfast included was perfect (+)it was cleaned everyday the staff and breakfast was good (+)location, great and friendly staff, free breakfast, very clean, they clean (-)i wasn't informed about breakfast. (-)breakfast (+)the breakfast was too small portions

the pool wasn t really a pool and the room would have been accessible to the public during the day

breakfast options were a bit limited with only two

good location, comfortable bed and really good breakfast included at the cute cafe connected to the hotel

the location is good - sitting outside for breakfast is nice and quiet; it's about 8-10 mins

more than one coffee included with breakfast would be great

i had a good time great customer service delicious breakfast

location. cleanless. facilities. hot water. wifi. very quiet during the night. 0 noises.

good location the room clean nice bed to sleep the breakfast wifi was very good

a good shower, good wifi, great location.

the breakfast was very basic, but better than nothing i guess.

location was excellent. quiet with no street noise. breakfast was healthy.

the staff, breakfast, cleanliness, the location to a lot of places to walk to.

located, their breakfast, although people complain it s limited i d actually very good and delicious

breakfast selection could have been better in my opinion

clean modern good breakfast

breakfast could improve at the beginning we didn t have any towels to take shower one night we

too much noise since 6am, couldn t even sleep, no restaurant for breakfast, no cable tv

during breakfast a staff member screamed to the guests:

to complaint, breakfast was not served at the property but they offer me a nice alternativa at two blocks from

staff, cleanliness, location and breakfast were great. facilities are very modern and well kept.

of hotel is amazing if you want to be in the heart of the action, decor is nice, room service very

the breakfast specially delicious

the breakfast was really good, the service and the luis attention. really nice hotel.

nice clean room and great service . great breakfast in the morning great choice on the menu.

was great, the room was perfect for the price listed, wifi works great, overall a great place to stay

everything you need for a comfortable stay you can order food or cook it yourself in a very nice kitchen of common use

facilities, there is lots going on in the hostel, common rooms, common kitchen, activities, great

has not even a window - laundry service they offer did not work out, they forgot to do

the best wifi connection ever, great shower, there was even a hair drier in the room

the shared laundry service was out of detergent.

was not included, but it was so cheap and room service was an option

we had problems with our laundry

i wish i had tried breakfast, it looked tasty

not to mention the breakfast was delicious

breakfast was not great and overpriced for colombian standards.

breakfast satisfactory

40$ more than booking 2- the price was definitely not worth what we got 3- they start cooking breakfast at 7am but our room was next to open kitchen, they were speaking loudly at 7am

the attention from staff the clean of room the breakfast

the breakfast was meagre and repetitive: scrambled eggs with what seemed like some form of tortilla,

of the ladies overcharged me for having a guest, and the breakfast is mediocre at best, no menu, you just get what the lady wants to give you

room ,nice staff,breakfast cook in front of u ,coffe really hot love it ,everything you need they give it to u

we enjoyed the laundry service and the breakfast was good

breakfast, although it was a standdard

breakfast was good as well, may be simple for some but perfect for us

fact we were able to have an early check in was greatly appreciated

room service is one of the best in town; windows actually open unlike many luxury properties.

i heard my neighbor come home at 2am, get room service at 3am, and then go back out again at 4 am

gym was well equipped room service food was high

room service took over an hour and a half both times we ordered it, but the employees would tell

we ordered room service one night which was very nice and very reasonably priced

instant coffee served at breakfast

colombia ud83dude22)

the breakfast buffet is not huge but the food is quite good

hotel offers very good breakfast

ffet plus eggs to order)

special request of ours to get a to go breakfast even though we missed the cut off time to order room service

and they were extremely quick with all services whether finding us transportation or with room service

was impressed with everything, staff, hotel, room service, restaurant and accommodations

called for room service at 10:30pm and were not able to order as the kitchen had already closed

room service was great

noisy, they didn't have room service or a restaurant, the shower was either too hot or too cold

did not have a phone in the room for room service

room was cleaned daily and the room service workers were nice and helpful

accommodation is great value for money, the breakfast i loved, i made sure i got up for it every morning it also has quite a nice view from the

really good breakfast and free wifi everywhere