staff is fantastic, clean and great breakfast

location, comfortable, and good breakfast options.

cafe in lobby was great for breakfast

clean! and staff was wonderful. breakfast pretty good too.

the daily breakfast was great

breakfast was delicious, a lot of options to choose from

breakfast in the morning was amazing

breakfast was well attended by friendly people

breakfast and location excellent

we had room service one night which was extremely quick although a very limited choice

the tv is nice equipped with wifi and netflix so you can watch your own tv or cast from your smartphone or laptop

room heys failed 4 times parking required a car elevator and the staff was very slow

breakfast could improve including healthier bread

the breakfast is the same everyday i was tired of eating the same scrambled eggs every day but it was

the breakfast was good and also the location.

ld water only), the hammock, the lounge area, the frozen fruit drinks, alcohol available, room service, breakfast in the morning, location to where i wanted to be

nice breakfast with natural 'jugo

breakfast was great and the fact that it was included

spa solarium jacuzzi gym all that was excellent.

quiet neighborhood, mountain view of the city. pool area.

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room (+)room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

clean, private parking , friendly staff, inside hotel restaurant

breakfast has many options, between local food, and regular options of traditional food that you

air conditioner, inexpensive, parking garage underneath.

breakfast sucked .. i was charged for it each day i t

there is save parking in the basement whereiparkedmymotorbike.

room service food is amazing and available at late hours

room service is amazing and the view from the pool is breathtaking

about our stay was wonderful except the room service food

great preparation all staff very attentive service excellent entertainment beautiful music room service i have travel many places at the york luxury hotel is the best i worked in some of the

the room service food was good

pool is

everything else apart from the wifi was very good.

overall everything was wonderful. great breakfast. great location. great people

wifi in bedroom

wifi worked properly

breakfast could improve a bit. otherwise everything great

it also has a very nice breakfast and the staff is very friendly

very nice service, polite staff, nice breakfast

made to order breakfast

very good breakfast and wilson who served was very nice and took very good care of us

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

great and comfy rooms. nice design and breakfast

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was good language is the biggest

breakfast was ok could av mix it up a little tho

breakfast

station, the breakfast cafes nearby, the friendly staff, the bathroom especially the shower, the kitchen with the fridge, the comfortable bed, - it's very clean and felt very safe

made the reservation it stated there was a microwave, there was no microwave in the room and the kitchen utensils provided were poor at best

complete kitchen utensils

the parking log for the car is safe.

one of my favorite features was having a full kitchen, complete with a full-size refrigerator, making it easy to store groceries, drinks, and

loved the rooftop breakfast terrace with great views of the city

hot, american style breakfast just as i am accustomed to in florida.

downstairs bar was not open at all, and coffee area is bland and minimalist

the gym was an excellent facility with more than i ve ever seen at any hotel

staff service, the food, the gym, the installations, the rooftop bar, the complete breakfast buffet, the accommodations and all

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

they have laundry service as well

very helpful personelle, helped with laundry, tours, taxi for airport

tv ia horrible never works and laundry service is subpar

the receptionist has to cover the chef for breakfast last day of our stay

n't remember

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

if u wanna walk its 20min 5 min with taxi

wifi failed from time to time

wifi was great, comfy beds too

the laundry service was the best i have ever experienced

no wifi in the rooms

very good wifi connection

many options of juices, fruits, and food in general, the hotel restaurant is amazing, and the room service is 24 hrs and super fast

the restaurant is open 24/7 for room service, which is very convenient with kids

typical colombian breakfast but was different every day, loved it so much restaurant and room service was always amazing and on time clean and felt very

good room service

great breakfast and room service

the entire staff was exceptional from the front desk to room service and laundry service everyone was professional, friendly, and attentive

very good service. very friendly staff. good room, with complete toiletries. fast room service.

location, place, room remodelation, food, room service , customer service, warmy pool

room service is not very efficient

having a full restaurant and room service

enjoyed the friendly staff, great room service menu, the location

room service had good food

24 hour room service

room service needs to double check orders

and clean staff are very helpful and accommodating called for iron and it arrived within minutes room service also reasonable cost and good

the room was clean, comfortable bed, also the room service is good

the room service is fast and the qualy is great

the room service and kitchen staff also did a marvelous job every time i placed an order

parking was very convenient and i always felt safe for me and my family, especially that it is on a

the central location of the hotel, excellent restaurant, great value - breakfast included

d room service) -- the food was okay, not great.

the buffet breakfast included, the 24 hour front desk service, the room service and the butler were excellent

i had dinner from the in-house restaurant

the 24 hours room service was very tasty and usefully as well

room service is quick and breakfast is awesome

our apartment had a beautiful view of the city, the daily room service breakfast was excellent

room service good

location of the hotel for traveling and very close to the shopping mall arkadia, room service

friendly staff and housekeeping personal are caring room service is ok

we weren t initially aware that breakfast would be served via room service at a pre-requested time, and unfortunately never came on time

no answer at room service after trying to get

comfortable bed, room service

john in room service was always so nice and the food that we ordered two of the nights was delicious

are a good size, well appointed, big tv, shower has good pressure and a consistent temperature, room service food was good

bathroom had a terrible noice. breakfast room service is not included.

breakfast and room service food was very good

could not ask for more, pleasant staff and a full breakfast station was just marvelous

ok, with fresh fruit + shower ok, with hot water + quiet area, no noise kept us from sleeping + wifi was

everything clean. staff very friendly. breakfast was great

breakfast each morning was excellent, and the dining area was a really pleasant space to start the

hotel pool is like a hot tub its not a pool

dining room service location

no a/c in the reception, no t room service, dirty room and bathroom. too old.

furniture, lights were not bright enough, the wi-fi was very poor and not secured, there was no room service

too high for the area no room service at night no hotel cars available poor lighting in

it 5 stars they have a windows a/c which is very noisy room lighting is very dim, and annoying no room service, so if you want even a coffee you have to go down and buy yourself, even if someone of

only room service was available

no bar by the pool, no mini bar and room service close s early

we were given misinformation a few times, and room service orders sometimes took up to an hour to arrive

and polite staff, exceptional room service

was phenomenal everyday, room service and house keeping were excellent so was all staff we ran into

we ordered food from room service and it was amazing

the room service was reasonably priced and the menu was extensive

the room service hours are not great

was not sure how the room service / restaurant worked

room service dining was delivered cold unfortunately..

was maybe a little too expensive for the room service food and the restaurant but still it was very tasty and with lots of variety

hotel, very beautiful, cozy and roomy appartments, good food for room service, great spa because of liliana who makes the best massage in the world

room service and food options were really good

wonderful staff, excellent location, comfy beds, exquisite rooms, delicious breakfast, best pool, room

everything the staff, room service, restaurant!

the food/room service was great, i loved the pool and view, and the rooms were super comfortable

the hotel restaurant and room service were awesome and very reasonably priced

room service was a bit slow

wasn't really much of a room service and there was no restaurant or rooftop bar/restaurant

also, hotel had laundry facilities for guests to use at no extra cost and room service options were delicious and prompt

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service, construction outside the hotel making access difficult and

no room service & no restaurant!!! jacuzzi tub did not work!

see room service only on first day no microwave in room very good breakfast but that s it normally

luis even brought us room service himself without any hesitation

only thing thing missing was a bar in hotel

room service modern design

for example they do not have te option to room service the breakfast anymore which is a bummer

i order two times room service and the person in charge canceled the order and never call me

very pleasing and they often time forgot to bring us certain items that we asked for in the room service which was kinda of annoying but not really a big deal

amazing roof top bar and stunning views over medellin

ere they serve a delicious breakfast, by the way) that closes at 2 pm

the pool wasn t really a pool and the room would have been accessible to the public during the day

a shame the rather small pool wasn't well-maintained

great breakfast

the location is good - sitting outside for breakfast is nice and quiet; it's about 8-10 mins

was not included, but it was so cheap and room service was an option

we had problems with our laundry

i wish i had tried breakfast, it looked tasty

undry service: please double check that your delicate clothes don t end up in a hot dryer and

it was a bit of a walk to the bar scene about 10-15 minutes but it wasn t bad

arrived at 2am because customs took forever and enjoyed room service

room service over phone wifi difficult

excellent location. clean and modern rooms. room service was quick to arrive and delicious.

room service wasn't great.

the hotel is the same as a pictures whole team were so amazing with us, the bed, the room, the room service at midnight was delicious, breakfast are so delicious, we enjoyed the restaurant they

room service was good too

ry good) + A la carte restaurants

i used once the room service and once the restaurant, and both time i was very disappointed with the taste of the

room service menu and some items not always available no coffee machines in room mini bar not

the room service staff were quick and courteous

the room service and staff was phenomenal

no 24/7 room service

luxury and comfy rooms restaurant and room service is amazing

also a laundry room that is fully equipped

breakfast in the morning was delicious, and service was exceptional

getting laundry done at luum was easy as well at a good price

we enjoyed the laundry service and the breakfast was good

g, arepa, fruit,juice,coffee) breakfast

fact we were able to have an early check in was greatly appreciated

and the breakfast is delicious also

the breakfast at al alma, the room service, the bed, the rooftop

the all around service very comfortable from the room service breakfast and cleaning to the price and location i was very pleased

had to walk 20 minutes to get to the gym

not do laundry because the only washing machine they got was damaged

big and spacious apartment with a big comfortable bed, two spacious bathrooms, a kitchen, and air conditioning

the attention from staff the clean of room the breakfast

of the ladies overcharged me for having a guest, and the breakfast is mediocre at best, no menu, you just get what the lady wants to give you

the breakfast was meagre and repetitive: scrambled eggs with what seemed like some form of tortilla,

40$ more than booking 2- the price was definitely not worth what we got 3- they start cooking breakfast at 7am but our room was next to open kitchen, they were speaking loudly at 7am

breakfast satisfactory

amazing design and decoration taste, cosy, thoughtful staff and exquisite breakfast experience

the garden and landscaping are gorgeous; the breakfast is wonderful, and the owners and staff are incredibly friendly and gracious

great location - a short but steepish walk into the main bar /restaurant area - like provenza

breakfast was excellent

absolutely beautiful, the staff could not be more helpful, breakfast was outstanding and the location was incredibly convenient

the breakfast team were so amazing and great food to start the day with

the wifi service was pretty bad

wifi was patchy at best only issue.

breakfast was very good but limited quantity

amazing rooms, decoration, location, breakfast and staff

the room service menu was too elevated. i needed a simple burger or a club sandwich.

room service

room service is

th breakfast and room service

only downside is not being able to order beverages via room service

good location, very nice and clean hotel, great breakfast.

small plunge pool on the roof

modern, modern, comfortable spacious room, with one of the best breakfast buffets i've had in medellin, with an incredible view included

location is close to everything, clean, staff is so lovely, i loved the rooftop with the pool, breakfast so good and healthy

no major pool but they have a small jacuzzi on rooftop.

it's a couple doors down from a boutique coffee bar where you get tours to the coffee growing region and buy wonderful coffee

food and bar in every direction

there is a great coffee bar a few doors down that offers tours to coffee country and sells amazing colombian coffee from

very clean and comfortable rooms and the pool is cold but refreshing

staff was very friendly & helpful, solid wifi signal, ac in my room was great, breakfast was a nice bonus and location was excellent for exploring el poblado / provenza area of

breakfast needed a boost.

good breakfast fantastic staff

location, spacious room, comfortable bed, television, inviting pool, beautiful garden, delicious breakfast, and exceptionally kind staff (emanuel, nicolas, the cleaning, maintenance

negative is the laundry service

great view on the top floor during breakfast. very easy access to parque lleras and other area.

free breakfast

great local. nice staff. good breakfast with a. view

in addition the laundry service is a nice touch