the spa facilities were exceptional, providing a truly relaxing experience

pool is great

good breakfast

great breakfast as well

she also delivered the cold eggs breakfast

for example, the wall in our bathroom was decaying a bit and the pool/jacuzzi could use deeper cleanings

pool, restaurant and resort were really nice.

u will need) and nice pool

great for kids, with cool pools and playgrounds

we had laundry done on the spot when we arrived and it was ready within a couple of hours which for bike

friendly staff, spacious rooms, proper facilities

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

the mosquitos, no desk in room and the breakfast was the same every day.

host was very friendly, breakfast at the terrace was super nice and relaxing, and the tuc tuc driver is the best

wifi was weak and instant coffee for breakfast, when we re in a coffee region, it s a no-no.

the breakfast is very late at 8

the breakfast was delicious and the most important was the tranquility and silent place

the wifi didn't work for the first night and the beds were not totally clean

- the wifi never really worked properly the whole time i was there

- no real window in room - wifi didn't really work in the room

in no time more coffee or bread is offered poor service shower in lukewarm water for 4 days the wifi is intermittent the owner invokes as excuse that they are located outside the city

the breakfast is delicious - we could choose between different egg preparations which were served with

the breakfast was home-made and very good

good breakfast

they provided a nice egg and fruit breakfast and good coffee

everything was (accommodation, breakfast, wifi worked properly)

breakfast was good

plentiful breakfast in the hotel restaurant with fresh fruit, juice, yoghurt, cereal and lots of colombian

they included free snacks and minifridge which were a big hit with the kids

breakfast was great too with made to order eggs

room was perfect, big, clean, lots of extra s, like mini bar , soaps, bathrobes etc

the staff was super friendly, the wifi worked very good, the breakfast was very nice with lots of options

amazing options every day and they even accommodated an early breakfast on our checkout day and room service

one small complaint the wifi is very slow.

staff was amazing, bed was super comfy and it was quiet at night, breakfast was amazing too, friendly with the

a midnight check-in

everything was clean and neat, the staff was very nice and the breakfast was delicious

very very clean rooms and common areas, cosy, and provides a delicious breakfast

the room was exactly what i was expecting, the wifi was definitely not the best in the rooms or even on the balcony but worked very well at the

wifi,

breakfast was really delicious , by a lovely girl

breakfast was great

good breakfast, good location

breakfast was excellent

nice breakfast, lovely location, bright and spacious room.

it included breakfast and it was a great deal because the breakfast was delicious

we had an early bus to catch at 8 am and the kitchen staff made us a wonderful breakfast to take on the bus

the laundry service was great, nicely folded and nice-smelling

i recommend you guys to listen to the owner s advice about the laundry service, i didn t and i had to pay double on another place

he arranged for our laundry to be picked up and dropped off very quickly the same day, and for anything that could not

was an amazing host - he was super attentive to all our needs, for example arranging tours, laundry and transport

they provide laundry services at an extra cost

free parking, beautiful view and not too far from the main square.

no options for breakfast.

breakfast was tasty

delicious omelette for breakfast

breakfast was served outside on the veranda that was very nice as well

beautiful pool and view

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

on a positive note, the stunning view enhances the experience, and the communal pool meets expectations

we were able to get a lovely breakfast and dinner at the hotel

the breakfast was amazing. we had 3 different breakfast and they were yummy, outstanding.

claudia did everything with a joyful smile from breakfast (including quite early to meet bus schedule) to any need you might have

nice staff, beautiful surroundings, great breakfast

breakfast was the best i've had during my trip

garden with many lovely birds and a nice view. good value. pleasant breakfast.

they helped us everything: cooking the breakfast, making the coffee, booking the motorcarro, cleaning the room, etc

breakfast was cold, coffee was from instant coffee, no butter.

the breakfast was a bit basic but when we mentioned this they did add fruit the next day which was nice

staff was very helpful and kind, and the breakfast was simple and good

it s a beautiful property, our bed was so soft, and the breakfast was plentiful and delicious

i wish i could have stayed another night but it made an excellent rest stop for 1 night, with late check out at 12 allowed us to browse around town for quite a while

breakfast was hearty

very good breakfast

breakfast is substantial

if you need wifi, the public areas have great coverage, but the 3g cell coverage is great so you can also use

some people complains about wifi, the truth is this jewell is surrounded by mountains and is just great that it has the service

breakfast was great, you can taste the traditional flavors of the region

the breakfast was simple but delicious

t is wifi why i am hete

we also loved the sitting area outside our room, the porch out back and the wifi worked great

the wifi worked well

this patio was a great place to get work done too because the wifi is just as strong here as it is throughout the rest of the house

feel welcome, very helpful with booking transportation to visit the wax palm valley and arranging laundry services, lovely breakfasts were provided every

breakfast was excellent and staff made it early for us as we needed to leave before 7am

breakfast is at a nearby restaurant

and helpful owner and staff, great location on the main square, comfortable rooms, tasty breakfast

comfy beds, great breakfast and best location

the architecture was beautiful, the rooms were very neat and the breakfast service was also good

comfortable bed, good hot shower, friendly staff, has its own parking place

good breakfast, with excellent coffee

parking the car was included and very handy

breakfast was nice, the dining room is as showed on the pictures. the staff was friendly.

good breakfast

breakfast wasn t hugely inspiring.

extremely friendly staff! great location. tasty breakfast.

breakfast was excellent, very delicious and staff was really friendly.

the rooms very clean, breakfast excellent

basic breakfast but good enough

breakfast is plain and simple

delightful hotel, wonderful and informative hosts, great breakfast, lovely period building

the breakfast was delicious

a great feature is they let you have a late breakfast, even at 11am

staff is nice and helpful. breakfast was good. beds were amazing.

great breakfast, very friendly and helpful owner family

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

location and rugged surrounding beauty. breakfast.

comfortable, swimming pool enjoyable, good dinner and facilities in excellent condition

the infinity pool and jacuzzi, set against breathtaking views, provided a serene escape

beautiful building and rooms, gorgeous garden and pool area, delicious breakfast, great staff

it s low season, that s why there wasn t a breakfast buffet, so the choice was quite limited

breakfast was just ok baisc. i would recommend you add some fresh fruits as minimum.

to all the buildings in theory, it's a bit uncomfortable - you may need to move buildings for breakfast, or to access the larger pool

breakfast was also very poor, and there are not too many options in cauca viejo to dine or have

quiet, nice pool, excellent food

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

the buffet breakfast was incredible as well at the restaurant and bar by the pool

great pool and jacuzzi area

breakfast was good

breakfast in the morning was amazing

location great customer services delicious breakfast

breakfast was good, fresh, coffee needs some improvement

breakfast was delicious, a lot of options to choose from

the daily breakfast was great

nice staff, clean cozy rooms, good wifi, small menu options but really good food. good area.

of the best experience in colombia, great place, rich breakfast with live animals stealing bananas, waiter like a from best times of the world and

pool is

pool was not that clean--but push comes to shove you can get a little swim workout in

everything else apart from the wifi was very good.

room service food is amazing and available at late hours

the room service food was good

room service is amazing and the view from the pool is breathtaking

walk late night if you decided to grab something to eat it would have to be take a taxi or order room

great food and room service location is excellent with safe surrenders for

during breakfast service coffee wasn t available in the lobby.

very nice service, polite staff, nice breakfast

breakfast could improve a bit. otherwise everything great

the breakfast was delicious and staff and amenities were phenomenal

very good breakfast and wilson who served was very nice and took very good care of us

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room (+)room service is very affordable and delicious, except one morning the food arrived in 15-20 minutes

room size can be bigger and if breakfast is included than it s much better

it was overall a good stay. easy check in and check out. breakfast is okay.

breakfast was mediocre at best but it was included in the price

having fun at least till 3am or even longer in the lobby and in the morning people were having breakfast near our room

the parking log for the car is safe.

kitchen utensils are few old and worn out

made the reservation it stated there was a microwave, there was no microwave in the room and the kitchen utensils provided were poor at best

complete kitchen utensils

clean rooms, very safe and accessible location, the suite come with a full kitchen and a clothing rack

breakfast was ok could av mix it up a little tho

great and comfy rooms. nice design and breakfast

very comfortable / breakfast

- not acceptable also she gave me the incorrect room on the first night so i had to change rooms breakfast was good language is the biggest

breakfast was not so bad only thing there have more variaty but all by all is was oke totaly great

the rooftop bar and restaurant has beautiful 360 deg views and they have breakfast there in the morning

the gym was an excellent facility with more than i ve ever seen at any hotel

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

the rooftop bar and restaurant has beautiful 360 deg views and they have breakfast there in the morning

is really nip picking but i wish there was a coffee machine in the room, the jacuzzi in the spa never got really hot and the call button for the parking area never worked, but again these

the laundry service was the best i have ever experienced

no wifi in the room

not a/c, not phone, poor wifi, bad breakfast!

no wifi in the rooms

very good wifi connection

great breakfast and room service

many options of juices, fruits, and food in general, the hotel restaurant is amazing, and the room service is 24 hrs and super fast

and room service was also free which you don't see in many hotels so it is highly appreciated

the restaurant is open 24/7 for room service, which is very convenient with kids

24/7 room service, yacuzzi

tv ia horrible never works and laundry service is subpar

they have laundry service as well

wifi was very up and down and at times there was loud music being played by other residents (mostly (+) wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome (+) fast wifi (-)wifi went out a couple of times in the span of 20 days (-)the wifi connection is a little bit weak. (-)wifi is really slow but that is a standard problem in medellin (+) wifi was strong and fast

very helpful personelle, helped with laundry, tours, taxi for airport

the receptionist has to cover the chef for breakfast last day of our stay

although the breakfast was included, i did not try it

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

if u wanna walk its 20min 5 min with taxi

there is a very good room service, a menu to enjoy in the room

24 hour room service

room service had good food

room service can be a bit slow.

and clean staff are very helpful and accommodating called for iron and it arrived within minutes room service also reasonable cost and good

luxury and comfy rooms restaurant and room service is amazing

no 24/7 room service

the room service and staff was phenomenal

- key cards to go up elevator (great for safety if you have kids) - delicious breakfast and exceptional staff, very friendly and helpful - parking available

the breakfast was great, and the restaurant items were good

room service was not as good as i expected considering the rest of the amenities etc.

ry good) + A la carte restaurants

gher

location + shopping mall access + breakfast

room service menu and some items not always available no coffee machines in room mini bar not

very good room service from the hotel's restaurant

the entire staff was exceptional from the front desk to room service and laundry service everyone was professional, friendly, and attentive

room service is not very efficient

having a full restaurant and room service

location, place, room remodelation, food, room service , customer service, warmy pool

breakfast and room service food was very good

parking on site

gym could have better maintenance and i didn't like that there was a door to the next room inside

everything clean. staff very friendly. breakfast was great

beautiful hotel, great jacuzzi and breakfast

very pleasing and they often time forgot to bring us certain items that we asked for in the room service which was kinda of annoying but not really a big deal

for example they do not have te option to room service the breakfast anymore which is a bummer

i order two times room service and the person in charge canceled the order and never call me

room service modern design

wifi was good & fast

the room was clean, comfortable bed, also the room service is good

the room service and kitchen staff also did a marvelous job every time i placed an order

the room service is fast and the qualy is great

parking was very convenient and i always felt safe for me and my family, especially that it is on a

modern, well staffed, nice breakfast, good location.

hotel pool is like a hot tub its not a pool

room service the food was horrible i had to use rappid

i had dinner from the in-house restaurant

i loved my suite, with kitchenette. i loved the bed. room service was quick. breakfast good!

the 24 hours room service was very tasty and usefully as well

a great staff and having 24 hour room service from an excellent restaurant was

no room service & no restaurant!!! jacuzzi tub did not work!

luis even brought us room service himself without any hesitation

see room service only on first day no microwave in room very good breakfast but that s it normally

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service, construction outside the hotel making access difficult and

room, great filling breakfast with great service and great views of the city

and restaurant space do have sensors consecuently you have to stay in your room locked, also wifi was very poor loosing conextion at all time

te tv suposed just works with wifi, but it didn't work.

thoughtfully decorated, comfortable bed, wifi

fi password was hidden in a message from one of the 4 different whatsapp numbers they use)

fast wifi as we were working too

no answer at room service after trying to get

and you cannot order room service and eat it outside

bathroom had a terrible noice. breakfast room service is not included.

we ordered room service one night, steak, and it was unedible

comfortable bed, room service