my wife and i would like to say a special thanks to ana

we had to have room service a few times, as we unfortunately, got very sunburned but the staff were so friendly

check in and check out was quick and easy, room service great, good menu

24h room service, breakfast was great and buffet also

food in room service.

the wifi password printed on the room guide didn't match the real password, so i needed to get help

the pool area was great with an outside bar with a great selections for cocktails

great location. very good breakfast.friendly staff.

had a fantastic time here with a great room on the top floor overlooking the pool and the sea

great kids area, pool table, swimming pool

they have a really good restaurant but no room service

a unique breakfast served on a beautiful terrace

we loved the cozy spot by the window to read but also enjoyed lying by the pool

suggestions: add some umbrellas on the terrace and parking signs on the upper road

pool area was great

positive surprises: - the rooms are really big, 20+m2 - nice, hard mattresses - super attentive room service, paying attention to detail - large selection of food for breakfast for a hotel at

and room service is the biggest advantage

the room service was impeccable

with closed windows and with the a/c on - while the reception staff was very helpful and the room service really great, the waiting staff in the restaurant was

was no room service and there was nobody to help with our luggage

we picked up a menu in the restaurant to look at it for breakfast and he snatched it from our hands and said to don't touch the menu

nice parking spot directly next to the hotel

cosy family run bed and breakfast, amazing local food in the restaurant

breakfast

day the same breakfast

the place was also very clean, well stocked with soap and shampoo, the room service was great as well, no complaints at all

the room service was perfect

gym very tired and greasy

great spa facilities too as we did quite a lot of hiking so the jacuzzi, sauna and pool were very much

the continental breakfast could be also taken outside and included scrambled, fried or boiled eggs as well as fruit

spa and outdoor pool

inside and outside pools, jacuzzi, spa facilities

spa needs improvement, the walls and ceilings are old and do not look well

the spa and the pools are great

spa facilities are old and tired

very clean and comfy rooms, everyday room service, nice breakfast, kind and helpful stuff

private parking is available - that is rare in madeira

parking very tight

tricky parking down a stip hill.

a thing that we didn t like as such but: - you should pay attention to going with a big car as parking is limited and there is a steep road reaching the accommodation - the beds are cracking a

the breakfast was excellent

breakfast was excellent so ignore previous poor reviews

parking spot is big and free for guests

we then went for breakfast which i would describe as basic but completely perfect to set you up for the day with a

breakfast food was great

the weather wasn't great during our stay, but otherwise the pool area would have been a vibe

great sized pool and sunbathing area on the top terrace, two saunas

there is even a parking garage under the hotel

the breakfast was unbelievable good, so many different food and looks good

the views were spectacular, the enjoyed the sauna and the pool, the breakfast was also ok and the staff was very attentive and responsive

wifi would not reach to the rooms.

there is some bar downstairs,that is not working and the breakfast is made by the old man

small supermarket and bar on the ground floor

parking place right in front of the accommodation

d that is pretty much everything).

free breakfast was delicious

very close to the bus stop and both lava pools. lovely breakfast.

most comfortable beds and pillows, everything smells very clean and fresh, a large terrace, great breakfast, one of the best accommondation in madeira we were staying at

fantastic breakfast

very close to the natural swimming pools . good breakfast with the view

no additional fee mentioned for room service but were told it was €10, this should say additional fee on booking

room service food while we quarantined waiting for test result

no room service (probably because they normally don't rent this apartment so they forgot to check)

nice big rooms, good room service and lovely staff

reception helpful and good room service

daily room service

breakfast was really amazing

i loved that the staff allowed us to use the gym showers after we checked out as we went hiking the day of our flight

nice swimming pool right next to the beach

the access to the pool and beach were super nice and easy accessible

offer massage at spa area

pool area very nice

outside pool and bar was so much fun and great options for drinks

, spacious , the buffet was really good, and the hotel has a lot of options as well the pools areas ,

by the pool they had nice snacks and drinks

apart hotel didn t had room service but we were able to order at the bar and take it to the room

hotel is clean, room service is doing a great daily job to keep the room tidy

-) daily room service

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

room service food on first night was poor quality

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the room, brilliant value for money, fridge,

friendly, smiling personal, spacious room, personally cooked breakfast

great breakfast great facilities swimming pool & sauna great helpful staff

love the buffet breakfast at the hardin ajuda hotel

the breakfast is excellent continental style with a la carte menu.

rooms, beautiful faded beauty of the gardens, quiet, good food for breakfast, dining and in the pool bar, pleasant staff

the hotel isn t right in the city center, but there is a free shuttle service

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

pool side bar was really nice - great views and great food

courtesy shuttle service to funchal city center

is new, facilities are clean, good views, room service was kind with nice additional touches

room service was top notch , each day there were leaving extra snacks/fruits in my room, they were

acks etc each

you can get room service as well

room service menu was very

comfy beds spacious rooms beautiful view delicious breakfast buffet

staff, location, bed, breakfast, view, pool

the cooked breakfast could have been hotter.

expectations, the room size, relaxing indoor pool area, comfortable and stylish seating in the bar and excellent

the pools were small and gym equipment basic and tired. however there was a great steam room

washing dishes apparently is not part of room service

use people stay at hotels to wash dishes) we were told we would get a gift every

room service and food in general wasn't great, but there are tons of restaurants nearby.

was amazing, be it service, staff, facilities, room service

was buffet only and cost 25 euros which was too much, it shouldn't be cheaper to order steak over room service than a buffet

few parking slots.

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

the outdoor pool area loses the sun after 4pm. not really their fault!

spa centre was very poor and treatments average at best

should add a little bit more equipment to the gym, it does not need several bicycles or treadmills - just some cable machine or heavier dumbbell

excellent room service, very good breakfast selection

about it is top class, from location, views, super professional staff to amazing food, great room service and spa

the location and view are great. room service is surprisingly affordable.

room service is also good

room service - amazing food

in isolation for the first night til our test results came in and they provided a jug of milk and room service meal

is huge with wonderful sea view, kitchen with all equipment needed, breakfast is simple, but tasty

wasn't very varied, but very fresh and tasty); availability of parking and playground for kids; good location - near to bus stops

was renovated, all new and extra clean and fresh, balcony with view on the ocean, own kitchen with all equipment

staff are lovely, the pool is always really clean and refreshing, it is very well cared for as we see the pool man

quarantined after covid test was a delight to relax in our room ( on balcony) with a splendid room service meal of sea bass & bottle of red listening to entertainment with a climate of (-) room service is available as an option and is delivered well, but the selections are limited and (+) room service was brilliant (victor) (+) due to corona, room service only limited to italian in house restaurant il basicilo that offers good pizza, great (-) the room service menu had a very little (-)quality of food provided by room service (food was great at the restaurants). (-)room service closes at 10pm, which leaves families a little hungry when flights are delayed and (+) room service staff very friendly (-)staff not particularly friendly, suggest swapping them with room service staff, they were much better (-)room service not open on day time. no restaurant (only pool bar)open on day time. (-) basic food (room service, bars) have room for improvement

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was entertained

the children loved the pools and the kids club

own right side of hotel)

was great: the room was spacious with a view to the pool and ocean, breakfast included a glass of the sparkling wine which was a great start of the day

) for breakfeast include only cheap juice and crossans, if you want to eat what is

room service

the room service was everyday which was very nice

room service can be better rather than charging 3 euros to bring a bottle of water

room service clean every day

the food was a winner for us, there was a poolside bar/cafe that you could order room service from or eat outside in the sun for some incredibly reasonable prices especially for

excellent room service

they charged us 3 for room service without even notifying us

comfortable beds, minifridge, parking

terrace, outdoor pool / indoor pool, window view, close to the ocean, daily room cleaning, helpful staff

the hotel is well-equipped, pools, fittness rooms, daily room service are also provided

maria from the room service was very kind and she made a good job

not enough parking

the indoor swimming pool was small, smelly, filthy and crowded

imming pool, gym, etc) are

the breakfast was absolutely fabulous.

great with a heated pool and also a small sauna that guests

adults only garden deluxe room , modern and comfortable plenty of sun beds good choice at breakfast

facility with nice, large pool and pool area

there were several spa features

unfortunately our room did not provide a menu for restocking of the minibar or room service (we didn't bother ask either) but this is easily solved by the large supermarket (+) plenty choice with breakfast and room service was good (+) the cleaning and the room service was superb

location right on the seafront, with good swimming pool

very good buffet breakfast

t over priced) plenty of scattered sun beds

breakfast was excellent

very bad wifi connection in the room. smell in the room.

hotel is very well located in lido, the guest facilities

ll, restaurants, bar, pool) and rooms were very clean, the back pool was wonderful

the lunch and dinner buffets were also pretty good if you have kids and don't fancy venturing out some days

pool area was nice

would not recommend room service in the late evening

the hotel had no room service for food, or for lunch or dinner

the spa, bar jacuzzi and room service was not available

has all the facilities one expects with a 5-star hotel: gym, swimming pools, room service, bath etc

customer service, poor room service, no minibar, broken phone, non-working safe, poor shower, ice cold indoor and outdoor

daily room service and cleaning

poor wifi

2 ring kitchen and tv was good

breakfast time was very busy and at times crowded. managed very well by the staff though.

the breakfast buffet had a wide range of offerings, meats, cheeses, eggs, fresh fruits, many rolls,

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

we spent hours at the infinity pool and jacuzzi

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast/dinner there) and the helpful, fun, caring staff

the food at the pool was below par

served+ pick up table breakfast

the restaurant serves delicious food and the room service menu is also excellent

limited room service menu

the staff were exceptional, from room service to all the waiters and waitresses who could not do enough to make all of the dining

beautiful gardens, super pool

the hotel has an extraordinary beautiful garden, and a big nice pool

room service menu could be better paralleled with food throughout the rest of the property

personal like an english country house superb spacious suite overlooking sea really excellent room service

the room is cleaned every morning in addition the room service pass by late in the afternoon

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

housekeeping & room service were outstanding

we ordered some room service and the food was delicious and not expensive

om service, bar)

asonable prices and extensive menu) on our room balcony and the restaurant was

we loved eating room service

outdoors, big indoor pool, nice restaurant for breakfast and dinner and attentive service

room service was very limited and was only able to order a toasted sandwich with cheese and that

15 euros for room service is a bit too much

is until 9) because we went for the sunset which is at 8:30, but we

were in a superior room) -room service: very easy over the hotel qr code, good food

we wanted to order room service food at 9pm

quality of food in room service and in-room breakfast is very average

pay 5 euros for ordering cutlery) and to provide coffee, tea, mini bar in the room

room service menu for those of us that like to explore through the day then kick back and relax on

2) our beds weren t really made properly when room service would come

nner) food quality was terrible

the chocolates, two-time room service everyday, the complimentary two night room upgrade.

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace is a very pleasant availability

pools, spa, restaurants and bars, staff, amenities, room service, rooms in general, all is amazing

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel like this one, although when i

much choice for breakfast when compared to other 5 star hotels

were clean,spacious and the beds were super comfortable, room service twice a day with turn down in the evening was a lovely touch

only way to then get drink was by room service

hotel is super clean and very family friendly with lots of lovely restaurants and wonderful room service options too

was extrordinary

so 1 coffee/tea each before calling room service for more

thing i could possibly say - maybe more complimentary coffee/tea/milk and a wider selection of room service

would be good to have more food options for room service.

the hotel has an app that can be used as a key to access your room or order room service, dinner at your balcony, which actually we did

gain access to room service without using the phone

didn't love that in order to get room service you get charged a 15 fee

room service while we were isolating

staff very friendly and helpful great wifi

good breakfast

very good on-site parking facilities

hotel has a classic style, all the staff were helpful and friendly, the breakfast was great and the facilities made our stay easy and comfortable

staff was so friendly, not sure how the staff found out it was my birthday but room service of champaign was sent

were traveling with a toddler)

no one took the room service away and didn t take the rubbish from the room

things were missing in room, such as room service menus etc

were no tea and coffee making facilities in our room and getting room service was difficult using the phone

the room service food was later than promised and cold on delivery

good location good room service decent value

didn't like being charged 5 room service, to deliver a bucket of ice & 2 champagne glasses to our room

room service a bit hit and miss with replenishing tea and coffee

-the rooftop is really great - a lovely space to be in, comfy cushions on the sunbeds

i like girls from room service - they were nice

nda confusing) and some furniture feeling a little 'tired' compared to how fancy

great room service

cruise in front of the room service in the bar in the evening was slow

only downside was the room service

wifi worked fine

the breakfast had a lot of variety, but i'd appreciate if there were more local fruits

perfect wifi

however, one room did not have a small refrigerator nor was the hotel wifi able to reach it

the breakfast was excellent as was everything about hotel madeira,

wifi worked fine

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

rooftop bar could have been well utilised as it would have been nice to be serve refreshing drinks whilst

the rooftop terrance had a bar but wasn t used and it didn t look like it had been used in a while, that was a small let

pool fantastic and views

the room service food is of better quality than breakfast food

disturb' on the door the whole day

out sofa in the junior suite was uncomfortable and room service comes later in the afternoon

shower drain was clogged and room service didn't take care of that

room service was

gym/pool/spa were great

outstanding breakfast, very kind staff, beautiful view. has free parking.

outstanding breakfast, very kind staff, beautiful view. has free parking.

the staff was super welcoming, the view is great, parking is easy on the lot across the street.

the spa facilities were great and it was good to be able to unwind after a day of many activities

at the breakfast buffet the hot selection was barely warm.

comfortable bed, quiet location that was in a beautiful setting in nature, breakfast was good, parking was

view, baroque interior, beautiful garden, delicious breakfast, lots of entertainment nearby but still a quiet

location is amazing and the hotel is great looking however the breakfast was a bit monotonous, parking was perfectly sorted, we had a place we could use and there was always availability

in front of the gardens, bedroom is spacious with large bathroom, panoramic balcony, nice breakfast, vintage interesting elegant building, restaurant is charming

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

e book) was a bonus but a little far away to be trundling cases along the cobbles

parking is limited, there was no availability

perfect location ! attentive staff excellent buffet breakfast airy rooms, impeccably clean

free parking very useful if you have a rental car, streets are narrow and no free parking at all

very clean rooms and remarkable everyday room service with

huge and comfortable bed, nice breakfast with wide selection of food, nice tiny private swimming pool , wonderful and friendly

beautiful bar terrace with evening live performances and nice little indoor swimming pool

nice indoor spa pool available for sole use by appointment

the rooftop bar was a great place to go before and after heading out for dinner, one night there was live

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

o folding) which was helpful and i used it twice

wifi, loud cleaning, lack of personal space

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also charged extra for