i absolutely loved were sensible room service dinners i

friendly, helpful staff. easy and quick check-in, speedy room service.

no form of room service either

room service, wanted to have some food and drinks after a late arrival back from oasis event

breakfast and room service

missed an item on room service order and took two calls to sort it which isn t great.

the 2nd day of our stay there was 2 weddings on and to get room service i actually had to go down to reception to order it whilst 3 staff were stood there

clean and polite staff very comfortable bar area and room service was spot on

only cold room service at night which didn't leave a lot of choice

no room service on first day tv not working in room

did room service at night a lovely menu felt safe and

wifi was very patchy

done with being in control of the heating in room as it was a little chilly for the kids

breakfast lovely. staff very helpful and friendly.

wifi was terrible - less than 1mb

toilet had no toilet brush and it's embarrassing to call for the room service to come clean your mess

room, car park, room service

recepinist told me we dont have any spare and room service people will come and check in the morning

guys were friendly and room service for cleaner was tidy when we left the sign which is great clean bed sheets and

beds were very hard and squeaky,and there was no room service when we left the hotel

en after hours

food missing from room service order but as we were in a rush we didn't have time to rectify it.

services from reception to the room and room service, to the restaurant and breakfast

nice breakfast - good choices, prompt room service

room service. noise disturbance from another resident throughout my last night.

can t wait to visit when the spa opens next year

room service was sopposed to be 24 hours

amazing shower, comfy beds and fantastic 24 hr bar and room service

room service was expensive and not good

there was a function on the 1st night we were there so the restaurant was closed and no room service available

lack of variety for room service sandwich

i did tell staff to take plates from my room after room service three times but they didn t so i placed it outside my door and someone still

potentially quite high room service charge so didn t order in the

following a long drive from london, my family and i were too tired to dine out so we ordered room service

i was also happy i could get room service for food

a very small selection of food is available to order from room service if there is a big function on

the only negative would be no bar fridge. no aircon.

loads of free parking

car parking it was rather tight to get out of your car with a car parked next to you all parked in the

not a problem for me as i have my own wifi dongle

bit of a distance from the tram stop into mcr and parking on arrival

all staff are very hospitable. rooms are very clean. room service is regular and efficient.

staff , cleanliness, room service, and location.

he looked to see id checked in the day before and advised room service is only given after your 2nd day stay

everything especially the daily room service

daily room service lovely staff who were so accomidating right next to the bus stop

the app is not working properly, and you can t order a room service as there is no phones in

room service wasn t what i was expecting.

room service stopped at 9:30pm and i was getting in late but apart from that good value for money

room service and the double bed

i liked the room and the room service

well everything; great location; plenty of parking; great atmosphere in the pub; great menu with good prices

the staff were fantastic, so friendly and helpful, especially at breakfast, they went to the effort of cooking my little one some pancakes for her which was a

the vegan breakfast was superb. lovely clean room with decent coffee and a bath!!

beautiful room, excellent food including breakfast & location.

the breakfast was delicious

room service was not every day due to covid

room service was very easy to do and was friendly

room service was spot on. very friendly staff all round.

room service well priced and tasty

room service was amazing

room service choices and time to pick up call to room service

d hot)

we ordered room service which was fab

completely wonderful with all modern updates

literally outside the hotel for any essentials and we also enjoyed a two course meal as part of room service which was lovely particularly the tomato soup

they had lots of extra perks like good room service, amenities and cocktails

complimentary room service breakfast, was great, also free tea and coffee, and even a free glass of processo and

room service was wonderful

room service, friendly staff, awesome bathroom mirror, small but comfy room and a lot of extras

free glass of prosecco and nibbles in the reception, breakfast in bed the next morning, room service available and a smart tv

available for the morning, room service, own bathroom, simple amenities like a kettle and iron, very comfy

the food we had from room service was very tasty and they had a 24 hour drinks service for hotel guests which we enjoyed

staff at reception couldn't do enough to help even when app wasnt working for room service was done with no hassle

pecially jasmine) and the room service

tv, room service, en suite

one and only downside was that we were unable to order room service due to the chef needing to leave

only downside to our trip was the room service wasn t available when we came back but things like this

we didn't have breakfast but we had room service dinner one evening which was delicious

checkin is not fun no room service even though it was advertised room was small given a twin when i said i was solo

room service, wish the beds were made after coming back from a day out

room service not available when we needed it on our second night

get an answer on the phone when we rang, as well as ringing from mobile at about 8pm when it said room service was available till 9:30 pm, the breakfast wasn t worth 13 and it would ve been

charge on top of price of water to bring water up through room service

the room service call we put in was ignored twice. luckily there is a dominos opposite the hotel

that it costs for room service extra

questions were pushed off when checking in and then when i called to ask if there was a room service option i was repeating myself several times and then to be told no and hung up on

old and badly kept, the room service didn t come by to reorder the room, the heatings were too low compared to the

they don t do room service but were kind enough to bring some fresh towels to my room seen as i dropped a full

didn t like not having a window and having to pay extra and that you don t get room service and have to go down reception to get the things you

horrible except of that cold rooms ano no room service

was told to order room service through the app - i did and it went to the london hotel

no room service after 9pm

everything had to be done on your phone lifts required key card which only go to your floor room service breakfast late and poor with items missing for 60 for two ridiculous

lovely room service menu

the room service menu wasn t to our taste.

was really cold as heating doesn t work and we also got woken up very early by room service

great daily room service

no room service

room service is every three days

walls were pretty thin, so you could hear room service or people outside of the room, but it was just a minor issue, since we were literally

the hotel states it offers room service, but there was no menu or info for this nor did they pic up the phone

the rooms lacked visible information on the restaurant or room service, instructions on how to use the ac, the lighting in the room is positioned in weirdly

had room service on this occasion, food absolutely gorgeous

room service was attentive, timely, and the best quadruple chips with truffle and parmesan with

no room service

around 9:15pm back in our room we tried ordering room service via whatsapp but after 20 minutes no one had seen it or responded so i deleted the

room service was prompt

loved the attention to little details, amazing room service, shower beers, beer tap in the room, loved the rooftop bar and having the selection of

really good breakfast via room service

comfy bed, great room service

excellent facilities -restaurant and bar area enjoyed facility of room service

no room service, but tick shop in room great idea

thanks excellent room service and internet connection which i used for capturing the event

would have been nice to have room service as because it being christmas the brasserie was only us at breakfast

covid has meant only room service for food, breakfast & drinks are available no bar or restaurant

later availability for room service a midnight snack would have been wonderful !

fantastic as a solo traveller i felt very welcomed by reception, room service and bar staff.

the room was very well presented clean and room service was brilliant

good location couldn't fault it bar was good and room service was quick am

lovely rooms and excellent service from reception to room service

popcorn and chocolate, the tea and coffee that was provided too the tea was so nice, we ordered room service for our evening meal and the lady who brought the food to our room was so polite and

the cooked breakfast we had for room service was poor, which was disappointing given the cost

24/7 room service

room service menu did not have many vegetarian dishes. would have liked more choice.

staff efficiency quality atmospheric room service

very special, great tv reception, great wifi, great bath products, fluffy towels, good room service selection, phone hairdryer and iron in room, quiet with closed windows despite being

food was amazing from the breakfast to the room service

room service was good

closed when we returned, offered room service ,but the room isn't where we wanted to finish our night there where 6 of us, so it

im guessing maybe the room service people possibly just forgot to come back with those items

a beautiful display of balloons, flowers, and a customized cake to coordinating flawless room service, every detail was handled with care, creativity, and genuine enthusiasm

the room service menu isn t that inviting

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors opened as he

beautiful decor, valet service, excellent room service options, friendly staff

a wonderful stay , room service food was perfect , just a great night , we will stay there again

i ordered room service, my drink arrived opened, poured into the glass

to ask for qr code for room service as nothing in the room

would be nice to have a hot food option for room service rather than just sandwiches after 2200

the room sparkled after housekeeping, the reception were super efficient, room service was quick and courteous and everyone was aware if their role

room service menu very limited

room service. food was cold and incomplete

room service banging on our room door and entering from 8am onwards

was very clean and tidy, bed was very comfy, staff were very friendly and room service was very good, hotel is in a great location and the room was a good price

plus, there was no room service available at the hotel

if you don't want to go out and eat, the room service includes meals and snacks

i wish there was a menu in the room for room service and how to get breakfast in the mornings

no room service after 10pm

sauna wasn t working. room service never came to collect dirty plates afterwards

no room service menu in room

room service was amazing and very quick

room service was poor.

food in the brasserie was delicious and the added bonus is that you can still order food for room service after 9pm

hotel, great staff & service incredible value for money and the room service express menu was unbelievably good value enough for two people easily

sky sports in room, room service used to bring beverages

comfort of room is a* room service quick

one improvement i would make is to have more options on the late night room service

wifi was quite patchy- we had a few challenges with getting on it, and using the qr code to order room service didnt go well the first few times- the website it went to crashed a lot or pages

we used room service quite a lot which was really responsive

great staff, great room, excellent facilities and room service. best hotel i've ever stayed in.

didnt use the mini bar but greta to have it if we hadnt had room service

happened a couple of times during our stay that not everything on the room service menue was available or they ran out of the

- could of done a few more options for 24 hour room service

additionally i specially ordered and paid for some dippings and extras on a meal i ordered from room service which i never received

the room service meal was also lovely

had a room service dinner which was frankly awful

staff were friendly and room service was very quick too

absolutely spectacular room service

no room service

there is a bar just underneath

shower was amazing it was central and the cocktails down in the bar were