room service non-existent not told anything about this on website or at booking in or reception

there's no room service i guess, but there is 1 vending machine

small room, limited breakfast option, no room service

facilities, very nice room service

only thing i dont like about this hotel that they dont do room service everyday and your tea and coffee never gets topped up unless you go and get it

room service was fast

it was clean bed comfy room service great chicken wings chips to die for

room service available after midnight, but thats not a big issue.

staff friendly and helpful and room service was excellent

no beer on tap. only lager and guinness charge for room service

to answer questions and help where needed, breakfast was superb great selection and evening meal room service was quick and food was

had to get a space heater from room service to feel comfortable overnight

comfy and clean beds and toilets, and an excellent room service lady.

excellent view and good room service

was honestly nothing i disliked, at worst i d say a room service menu in room would have been all

ce vegan meal, not just added something so they can say they offer differrent type

the hotel offer vegan meal on room service

nothing, other than the standard hotel charge for ordering room service but this isn't a negative for the fitzwilliam, it's a little bug bare of mine re all

had trouble getting a seat in the restaurant but got room service and it was very good

location, luxurious rooms, friendly staff, fast wifi, great breakfasts, and room service

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

6 room service charge

were really friendly and accomadating there was an issue with our room service order which they

the room service wasn t nice but everything else was.

friendly staff, 24 hour room service, and clean rooms.

we were tired after a day out and they re directed our restaurant order to be delivered as room service which was a nice tough so that we could relax whilst waiting for our dinner

we ordered room service and the food was phenomenal, some of the best hotel food i ve ever had

attempted to order room service but no answer on both room service and reception

we stayed in the goliath suite, which was superb, the room service was excellent.

room service is quick and value for money too

om service) wasn't good unfortunately.

beds are super comfy and room service

the pizza ordered from the room

room service breakfast was excellent

prompt room service

room service breakfast - room for improvement this was dealt with quickly and efficiently - thank

staff its really friendly, room service perfection, room is so cosy can't complain definitely im gonna be back

my opinion somewhat later in the day because nobody picked up when i dialled

room service: we ordered two pizzas and because they were 15 and 16 each, we thought they would

can take a while to get through to reception for room service but when you get through the staff are

i was quite exhausted during my stay and didn't want to leave the room for food so ordered some room service and the food was good with a few options to choose from and you could pick it up at

bed, air con was spot on, room service was rapid, accommodated an early check in at 11am and a late check out at 2pm,

i ordered room service and the food was ready within 10 minutes and was beautiful as well as reasonably

good room service

lovely bottle of real milk came in breakfast tray from room service so had lovely mugs of tea before heading out

were really helpful and friendly location was fantastic, room service breakfast was lovely and room was spacious and

maybe to push price of room service up ,would've stayed in the bar longer had food been available

room service. issue with what i ordered but was offered something else.

staff always smiling and helpfully clean quality products room service

lovely staff rooms clean bed so comfy loved how you can get room service

the very relaxed atmosphere in the bar food was amazing decor everywhere was fantastic and the room service was top notch

and the room was brilliant, it had a great view of the city, the room was spotless and the room service food was

the clean and spacious rooms and the service from staff, room service was great too

due to the pandemic dinner and breakfast was via a take to room service

room service from the restaurant and the salt and pepper chicken was amazing

2 breakfasts to the one room and got charged for room service for each breakfast even though they were coming to the room at the same time

i got room service both nights and loved it

was spacious and clean, beds comfy with plenty of cushions, room service available, menu amazing with plenty to choose

extra fans in the rooms,room service was very pricy for our breakfast to be brought to our room after paying nearly 20

friendly staff great service , room service available great value for money free drinks from the bar inside the hotel

room service food wasn't the best.

room service had a tray charge of 5 which i didn t know about before ordering, or before

through chemo and it was a treat from it all, the staff were lovely with us n even waivered the room service fee n sent a lovely slate with welcome message n chocolate strawberry ud83cudf53 on it

room service, food and drinks were of excellent quality

staff and room service was excellent, the room was always cleaned. will be back soon

going a bit lower, 3/ sandwiches and toasted sandwich could be served in the bar we had to order room service just to get a sandwich

got late night room service and they were not well versed with coeliac disease but we were given the room service

room service food was a little cold but was still nice

was beautiful room service - breakfast was very prompt and was delicious steven on reception was fantastic great

treated ourselves to room service the night we stayed however the food was half cold and flavourless when it arrived

they have laundry service

on site, good breakfast, comfy bed and strong wifi

appreciated reasonable laundry service

good wifi

if you are lucky you get a slot at the parking which is limited within the premise

told we could ring for room service but there was no answer both times we tried

excellent room service of complementary large pot of tea with lovely red mugs

no tea and coffee in the room. room service took time to respond.

room always cleaned to a high standard & always tea/ coffee provided when room service required

no room service

some rooms st 2am for about an hour and half was unbelievable and totally unacceptable we ordered room service for breakfast but it didn't arrive we had to chase it up and was still charged for the

i don't understand the 10 service charge, i have never seen a mandatory room service charge before and the fact that it was so expensive turned me off wanting to order

the breakfast served to the room was freshly cooked, delicious and ample

outstanding room service

they must also put proper plan in place for room service as we were going to be charged somebody else's bill

no info with wifi details

the bar is lovely

breakfast was delicious too

really cozy bar at the front

the lovely bar downstairs was most comfortable

the price of the room service.

the breakfast to my room was cold waste of time i was told the hotel had room service i m in a wheelchair was told it would be drought to me

that there was no 24 hour room service

we asked for room service and did not get it..

no room service or residents' bar. there's also no lift.

room service very good delivered by friendly staff

got room service for dinner one night, very quick in bringing food & drink to our room and food was

the room service was great

we booked a suite so we had room service to the room as our baby was sleeping

room service was very efficient

room service burger was great

had room service and the food was excellent, delivered hot and really quickly

the staff were incredibly polite and helpful, especially at night with room service

having 2 armchairs and the table for room service meals was welcome

we opted to have breakfast and was delighted with the quality of the foods and the dining room service

t mentioned on menu) for room service

room service breakfast via hanging card from door handle, each morning

charge

room service quality , fair pricing for food and drink

time was very busy, had room service booked but had to come down to restaurant as time was an issue and it hadn't arrived

they didn t offer free room service and i had to pay for ice to be brought up to my room.

room service meal was swimming in grease.. lasagne

staff delivering room service was very rude and pushed past me to get into the room

excellent room service, plenty of choice for breakfast.

are friendly and helpful , parking great , decor good and rooms great size

restaurant was booked out with it being a holiday, so we had to have room service instead

swimming pool was closed. room service after a certain hour very little choices.

guide in the room or information about the local area, no menus for room service, not great options for food on the premises, formal restaurant closed throughout our

room, room service, great bars and spaces to relax in the hotel and the staff were all friendly and

cultura inn, which is in a separate building to the hotel, however the hotel would not facilitate room service from the cultura inn

so we asked what is usually a simple request in a 4 star hotel, for room service and we were told

no room service or food available after hours

room service was great!

no pillows the room door and lock failed to work and would only shut once slammed there was no room

room service was not available after 10pm, now any other hotel i've been to especially a four star

cosy room, mini fridge, room service, breakfast was lovely

problem we had this stay was getting through to reception to order room service

room was ok but nothing in there regarding how to order room service, how to dial for reception etc

their kitchen is amazing, i like late bar too.

fab location and parking underneath. very clean and bar downstairs lovely

wifi didn't work in room.

breakfast 10/10

and delicious breakfast

restaurant and bar were really good food excellent bar friendly

the staff, the breakfast and the area was really good

we had room service dinner and breakfast and the quality of the food was outstanding

room service was a a-bit pricey for only 3 drinks that s the only thing

was great big bed and we got room service both nights the food was top class 100% would stay again to try the restaurant which

i loved the room service

drinks and the fact you charge per person for room service breakfast when you bring it on one tray

room service would make the stay perfect.

room service & turn down service would have been a nice offering & would have made the stay a

i thot the room service charge was expensive

if i had any feedback it would be soft furnishings in room a little dusty and no room service which would have made our stay perfect

great food in restaurant and bar, at breakfast time and evening time

and quiet, lift available, excellent meal at hotel restaurant, good en-suite, good room service and parking

room service, spotless room and great food in the restaurant

good bar and restaurant on site with fairly decent staff

the bar area is big so we felt comfortable

breakfast, staff and room. everything could not have been bettered.

friendly staff, food was very quick to come esp through room service, cocktails very professional, staff more than willing to come to our needs, a lot of

room service was a mixed bag with my partner loving his vegetable soup but the vegetarian panini

ich woke me) to take a payment for a room service pizza

shower head holder was also broken we asked for a clean kettle which never arrived as well as a room service menu, that's why we went to the bar to eat instead

there was no atmosphere and it seemed short staffed plastic flowers instead of fresh, room service trays outside rooms for a whole day which seems unhygienic

and to finish of my stay the breakfast was first class i enjoyed it

spotlessly clean and comfortable. the breakfast is excellent and worth coming just for that!

wifi a bit slow but was ok

plenty of parking

breakfast was top notch

maybe consider a better choice of breakfast options on the room service menu card

nice hotel, lovely staff, spacious rooms with comfortable beds, great food at the restaurant, room service available

i was attending a meeting and booked early morning room service with receptionist the night before but the next morning no breakfast arrived and had

dinners a little expensive and charge for room service

a pen or pencil would have been handy to fill in the room service

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd had a long day and not got in til late

good comfortable room excellent breakfast great sandwiches & coffee

lots of facilities, parking, wifi, bar.

everything excellent from rooms to very friendly staff, especially bar guy with beard.

breakfast was one of the tastiest we have had in a long time

lovely location and very good breakfast

in the bar was amazing and could not have been more helpful

the food in the bar area/restaurant is lovely and

staff were fantastic and the breakfast was gorgeous.

very friendly and helpful room very clean food was excellent great choice for breakfast

don't like the change in decor of the bar

had our evening meal in the bar area and it was simply delicious, would definitely return to this hotel

came to our door with a different menu for us and said they'd serve it to us from the bar as an exception - this absolutely made our stay, and made us feel so catered for

no cocktails - because there was no cocktail bar person

were so friendly from reception to bar to restaurant

the breakfast was amazing

breakfast was brilliant. nice clean rooms very quiet and ample parking.

only i wished was that the property had more parking space

parking on site, lovely sized room, bed was very comfortable, shower was lovely and warm, breakfast

staff very helpful good size room excellent breakfast good wifi

the room service was very quick, even quicker than waiting at the bar

fault as didn't know you had to be in the hotel) main restaurant

the staff are nice, room service is excellent, and treatments in the spa was amazing

the bed was very comfortable the room was spotless and room service was excellent

like over charged tray prices for room service, plus over charged price for room which alot of people have said so on social media

good parking across from the premises, it's not secure parking but our car was fine

the bar man whipped up exceptional irish coffee and espresso martinis

the little bar at the end of the street was great craic and the harbour views are stunning

the lovely friendly feel about the place; the staff; the superb irish breakfast ....

great breakfast and bed very comfortable. staff very helpful.