poor wifi, flaky owner

old setting but rather expensive although we had no choice due to the golf opens the showers need servicing and the pillows on my bed uncomfortable but upon requesting a

plenty of parking great food and very comfortable beds

this really was the best breakfast

the breakfast was amazing

no cocktails - because there was no cocktail bar person

came to our door with a different menu for us and said they'd serve it to us from the bar as an exception - this absolutely made our stay, and made us feel so catered for

very pleasant, comfortable stay. half board package was good value. easy parking.

the bar being closed at 11.. but that s covid related

staff at reception, the bar area and the restaurant were so friendly and helpful

no room service in the cottage

the staff are nice, room service is excellent, and treatments in the spa was amazing

the room service was very quick, even quicker than waiting at the bar

tried to order room service was a nightmare apparently you've to download a app to be able to order room service

very clean, room service was very good, yeats painting in the hall, 2 staff member were helpful and engaging

staff went to extra lengths for our comfort by making us sandwiches after room service had finished after we'd had a long day and not got in til late

very good wifi and ideal for business use

clean hotel staff lovely especially the lady at breakfast on thursday morning

staff on reception and in the bar were polite, friendly and helpful

wifi..

room service breakfast was cold no butter/jam with toast

residents bar closed very early when we rang for room service for a jug of diluted juice the staff wasn t very

a pen or pencil would have been handy to fill in the room service

i was attending a meeting and booked early morning room service with receptionist the night before but the next morning no breakfast arrived and had

nice hotel, lovely staff, spacious rooms with comfortable beds, great food at the restaurant, room service available

friendly staff, food was very quick to come esp through room service, cocktails very professional, staff more than willing to come to our needs, a lot of

room service was a mixed bag with my partner loving his vegetable soup but the vegetarian panini

there was no atmosphere and it seemed short staffed plastic flowers instead of fresh, room service trays outside rooms for a whole day which seems unhygienic

ich woke me) to take a payment for a room service pizza

who i believe to be the deputy manager rang me at 11:20pm

beautiful food for dinner and breakfast

great breakfast and bed very comfortable. staff very helpful.

beautiful hotel with great food and bar with live entertainment ud83dudc4c

breakfast the next morning was beautiful fresh, generous, and perfectly cooked

plenty of parking in own car park

tea/coffee facilities in room and took 40 minutes for room service on arrival monday

excellent room service of complementary large pot of tea with lovely red mugs

no tea and coffee in the room. room service took time to respond.

great gluten free options, beds very comfortable, superb complimentary coffee room service on arrival

no room service

only thing i dont like about this hotel that they dont do room service everyday and your tea and coffee never gets topped up unless you go and get it

facilities, very nice room service

and excellent room service everyday we go outside they would refill every toiletries, teas and towels no need to

daily room service is disappointing, but the housekeeping staff did knock on the door and ask if i needed

room service non-existent not told anything about this on website or at booking in or reception

no room service ie food at night when you come home

there was no room service for food after 10:30 which was slightly disappointing.

wasn't feeling very well so ordered room service food at night

staff friendly and helpful and room service was excellent

it was clean bed comfy room service great chicken wings chips to die for

also as it was christmas i was told there was no room service for meals apart from breakfast, and as there was no fridge to store room food bought

to answer questions and help where needed, breakfast was superb great selection and evening meal room service was quick and food was

comfy and clean beds and toilets, and an excellent room service lady.

was honestly nothing i disliked, at worst i d say a room service menu in room would have been all

no room service at breakfast if you didn t feel like leaving the room

room service excellent

delicious room service breakfast

room service could serve ice cream after 10 pm.

the hotel offer vegan meal on room service

location, luxurious rooms, friendly staff, fast wifi, great breakfasts, and room service

the room service wasn t nice but everything else was.

room service poor quality food and very little choice

friendly staff, 24 hour room service, and clean rooms.

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

6 room service charge

amenities in bathroom very poor, food from room service could be a lot better, breakfast had very little options so save your money and go for

that there was no 24 hour room service

no room service. quite basic for that price.

very comfortable bed. nice dinner. wfficient room service

we asked for room service and did not get it..

i was quite exhausted during my stay and didn't want to leave the room for food so ordered some room service and the food was good with a few options to choose from and you could pick it up at

room service menu was same as the main menu and

not forgetting the room service staff

lovely bottle of real milk came in breakfast tray from room service so had lovely mugs of tea before heading out

i ordered room service and the food was ready within 10 minutes and was beautiful as well as reasonably

it would be nice if there were bathrobes. the room service was overly priced for what you got.

room service was also excellent

got an upgrade to the samson suite, truly exceptiuonal and staff are amazing from front desk to room service

tried to get room service but it took a long time to get though and then was told that they couldn t really do

room service is quick and value for money too

room service breakfast - room for improvement this was dealt with quickly and efficiently - thank

the only downside really is the 10 charge everytime you order room service.

only dissatisfaction was we ordered pizza by room service it was 10 delivery

ordered 2 iced coffees and 2 pints of orange squash via room service and it was 24

staff its really friendly, room service perfection, room is so cosy can't complain definitely im gonna be back

room service breakfast was excellent

had room service breakfast which was also very tasty

the pizza ordered from the room

beds are super comfy and room service

prompt room service

room service, food and drinks were of excellent quality

room was huge and comfortable, breakfasts and room service we had in evenings were amazing

through chemo and it was a treat from it all, the staff were lovely with us n even waivered the room service fee n sent a lovely slate with welcome message n chocolate strawberry ud83cudf53 on it

staff and room service was excellent, the room was always cleaned. will be back soon

friendly staff great service lovely food nothing to much trouble central to everything room service was excellent will definitely be

maybe to push price of room service up ,would've stayed in the bar longer had food been available

staff always smiling and helpfully clean quality products room service

everything, room service food was exceptional.

lovely staff rooms clean bed so comfy loved how you can get room service

were really helpful and friendly location was fantastic, room service breakfast was lovely and room was spacious and

2 breakfasts to the one room and got charged for room service for each breakfast even though they were coming to the room at the same time

no cart charge for room service from the amazing restaurant down stairs

was spacious and clean, beds comfy with plenty of cushions, room service available, menu amazing with plenty to choose

service, ordered room service which was free of charge and arrived in minutes

i got room service both nights and loved it

due to the pandemic dinner and breakfast was via a take to room service

view, room service fantastic

location, restaurant and room service had a great selection, breakfast buffet was traditional irish fayre

ordered room service and the young man that delivered to the room was

and the room was brilliant, it had a great view of the city, the room was spotless and the room service food was

room service a bit too far from the main site.

i don't understand the 10 service charge, i have never seen a mandatory room service charge before and the fact that it was so expensive turned me off wanting to order

they must also put proper plan in place for room service as we were going to be charged somebody else's bill

outstanding room service

a little slow on room service

friendly staff, nice clean room, good wifi, excellent breakfast.

they have laundry service

had asked for early check in which was arranged and made my trip easier since we had been travelling since 4am

of a lift, parking, the location was excellent, they provided drinking water and the staff were efficient and

was absolutly excellent, as well as breakfast and it was no problem leaving our car in the parking lot for some additional hours

going a bit lower, 3/ sandwiches and toasted sandwich could be served in the bar we had to order room service just to get a sandwich

lovely room service and breakfast

room service food was a little cold but was still nice

professional, we'll run hotel with a good restaurant and room service.

got late night room service and they were not well versed with coeliac disease but we were given the room service

t mentioned on menu) for room service

hotel info in the room, so no idea if they did room service even though the advert says they do, didn't even know what number to press on the

i arrived late, after restaurant and room service had finished

charge

time was very busy, had room service booked but had to come down to restaurant as time was an issue and it hadn't arrived

unfortunately i didin stay for breakfast as i had an early start for work

was a very easy process for us to organise early check in and late check out, staff were amazing and we were upgraded from a double room to suite for free

breakfast felt a bit chaotic, the young staff were overwhelmed and had to ask several families and

there is no tv in the room which i personally like, especially considering the wifi was excellent everywhere, including in the attic

the breakfast was very good, excellent sefvice good choice, great coffee

room service was very efficient

ringing of phone in dining room ,people ordering room service

we ordered pizza for room service one of the nights, and it arrived quickly and was good

we took our boys 11 and 14, they enjoyed room service with pizzas and the swimming pool

the hotel staff were more than happy to accommodate any requests, and room service was ridiculously

room was ok but nothing in there regarding how to order room service, how to dial for reception etc

problem we had this stay was getting through to reception to order room service

cosy room, mini fridge, room service, breakfast was lovely

there was also a fairly nice gym on the floor that was not expected

into the hotel after our journey to an unexpected live performance and a bustling bar area

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

the staff were incredibly polite and helpful, especially at night with room service

milk and coffee portions in room are too scant and are not replaced during room

i didn't want to go sit in my room to eat a room service sandwich

room service burger was great

excellent room service, plenty of choice for breakfast.

they didn t offer free room service and i had to pay for ice to be brought up to my room.

staff delivering room service was very rude and pushed past me to get into the room

room service meal was swimming in grease.. lasagne

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted to