toiletries and wifi

stay was excellent nice pleasant staff breakfast was great had an evening meal there also which was great loved the history of the hotel

breakfast is great staff are really nice

and delicious breakfast

you depend on wifi you will struggle, although locals had no problem in the bar area, we could not connect with the same details, and access was patchy and intermittent in the

room, room service, great bars and spaces to relax in the hotel and the staff were all friendly and

restaurant was booked out with it being a holiday, so we had to have room service instead

the room service breakfast was poor

night we didn't really feel like leaving after our spa and massage and just wanted some room service

cultura inn, which is in a separate building to the hotel, however the hotel would not facilitate room service from the cultura inn

room service would make the stay perfect.

i thot the room service charge was expensive

if i had any feedback it would be soft furnishings in room a little dusty and no room service which would have made our stay perfect

room service & turn down service would have been a nice offering & would have made the stay a

we had stayed a few years ago but the addition of gym and spa makes it even better

we had room service dinner and breakfast and the quality of the food was outstanding

the room service food was delicious both for dinner & breakfast

ordered room service for my evening meal and the standard of service and food was

there were two heart shaped chocolates left on the bed earlier in the day after room service; i thought a bit more effort would have made the experience a lot better

room service - food ordered not to personal taste as salad had been overly drenched in oil sound

no tea and coffee in the room. room service took time to respond.

great gluten free options, beds very comfortable, superb complimentary coffee room service on arrival

told we could ring for room service but there was no answer both times we tried

room always cleaned to a high standard & always tea/ coffee provided when room service required

tea/coffee facilities in room and took 40 minutes for room service on arrival monday

room was huge and comfortable, breakfasts and room service we had in evenings were amazing

room service, food and drinks were of excellent quality

room service food wasn't the best.

staff and room service was excellent, the room was always cleaned. will be back soon

friendly staff great service lovely food nothing to much trouble central to everything room service was excellent will definitely be

i didn't want to go sit in my room to eat a room service sandwich

the staff were incredibly polite and helpful, especially at night with room service

we opted to have breakfast and was delighted with the quality of the foods and the dining room service

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

i needed room service as i came back too late for the restaurant

were really friendly and accomadating there was an issue with our room service order which they

restaurant was lovely, room service was quick, and the room/bathroom were very clean and had all the amenities i needed

the veiws was amazing and room service 10/10

6 room service charge

was expensive, food unavailable late evening in the lounge/restaurant, was only available as room service i believe

room service available after midnight, but thats not a big issue.

had room service and food was excellent

no beer on tap. only lager and guinness charge for room service

there was no room service for food after 10:30 which was slightly disappointing.

room service was fast

room service, spotless room and great food in the restaurant

and quiet, lift available, excellent meal at hotel restaurant, good en-suite, good room service and parking

location with free car parking and shops nearby

friendly bar staff

breakfast, staff and room. everything could not have been bettered.

everything else no room service no clean towels

facilities, very nice room service

room service non-existent not told anything about this on website or at booking in or reception

only thing i dont like about this hotel that they dont do room service everyday and your tea and coffee never gets topped up unless you go and get it

daily room service is disappointing, but the housekeeping staff did knock on the door and ask if i needed

room service was also excellent

we ordered room service and the food was phenomenal, some of the best hotel food i ve ever had

the room service food was delicious. the bed was really comfy.

room service is quick and value for money too

got an upgrade to the samson suite, truly exceptiuonal and staff are amazing from front desk to room service

the very relaxed atmosphere in the bar food was amazing decor everywhere was fantastic and the room service was top notch

ey provided a vegan option)

and the room was brilliant, it had a great view of the city, the room was spotless and the room service food was

the clean and spacious rooms and the service from staff, room service was great too

ordered room service and the young man that delivered to the room was

as much as the room service breakfast was very tasty, the menu could have more options.

had room service breakfast which was also very tasty

beautiful place, friendly staff, beautify food even on room service.

beds are super comfy and room service

thoughtfully upgraded our room and they were helpful making a room service when our room phone did not work

staff its really friendly, room service perfection, room is so cosy can't complain definitely im gonna be back

room service: we ordered two pizzas and because they were 15 and 16 each, we thought they would

my opinion somewhat later in the day because nobody picked up when i dialled

room service breakfast - room for improvement this was dealt with quickly and efficiently - thank

carry it upstairs) and the pizza itself was very

to answer questions and help where needed, breakfast was superb great selection and evening meal room service was quick and food was

had to get a space heater from room service to feel comfortable overnight

excellent view and good room service

food/room service menu claimed certain items like the pizza were 24 hours, but upon attempting to get

rooms very warm. no room service. the bell

our room service cleaning ladies all staff went the extra

ce vegan meal, not just added something so they can say they offer differrent type

location, luxurious rooms, friendly staff, fast wifi, great breakfasts, and room service

room service excellent

nothing, other than the standard hotel charge for ordering room service but this isn't a negative for the fitzwilliam, it's a little bug bare of mine re all

was beautiful room service - breakfast was very prompt and was delicious steven on reception was fantastic great

professional, we'll run hotel with a good restaurant and room service.

room service food was a little cold but was still nice

very comfortable and clean room. good room service. staff friendly and helpful throughout.

treated ourselves to room service the night we stayed however the food was half cold and flavourless when it arrived

were really helpful and friendly location was fantastic, room service breakfast was lovely and room was spacious and

lovely staff rooms clean bed so comfy loved how you can get room service

we ordered room service also for supper and breakfast

no room service for breakfasts

only issue we had was the app for room service did not work

room service menu was same as the main menu and

i likedthe way i was phoned in my room to say that my room service was on the way

you can get room service, the pizzas are delicious

i was quite exhausted during my stay and didn't want to leave the room for food so ordered some room service and the food was good with a few options to choose from and you could pick it up at

not forgetting the room service staff

parking wasn t an issue and i was able to walk to plenty nice restaurants around on the main road

laundry near by

was absolutly excellent, as well as breakfast and it was no problem leaving our car in the parking lot for some additional hours

wifi where was it

free wifi worked fine

extra fans in the rooms,room service was very pricy for our breakfast to be brought to our room after paying nearly 20

close to everything and breakfast room service was one of the best i've had

brilliant room service

we ordered room service on our first night, we received our mains and drinks within a reasonable time however

service, ordered room service which was free of charge and arrived in minutes

breakfast ignoral of room service

10 room service charge) but was well worth it

room service left room clean and restocked items

ffee, tea, shampoo)

room service a bit too far from the main site.

small bar area was great to have a glass of wine /cocktail etc whilst planing what to do

parking is easy and the wifi was very useful

lovely breakfast

a lovely breakfast served to your room is a lovely touch

the lovely bar downstairs was most comfortable

no room service or food available after hours

room service was not available after 10pm, now any other hotel i've been to especially a four star

so we asked what is usually a simple request in a 4 star hotel, for room service and we were told

room service option, bar and restaurant closed way too early

no pillows the room door and lock failed to work and would only shut once slammed there was no room

secure parking for my bicycle no issue

great breakfast very plentiful

the bar was well stocked

ease of arrival, parking and check-in. good situation. convenient for ferry to mainland uk.

there's parking across the street and so is the beach

we booked a suite so we had room service to the room as our baby was sleeping

the room service was great

ringing of phone in dining room ,people ordering room service

we ordered pizza for room service one of the nights, and it arrived quickly and was good

t v appreciated) quick

amenities in bathroom very poor, food from room service could be a lot better, breakfast had very little options so save your money and go for

the price of the room service.

the breakfast to my room was cold waste of time i was told the hotel had room service i m in a wheelchair was told it would be drought to me

that there was no 24 hour room service

very comfortable bed. nice dinner. wfficient room service

excellent room service, plenty of choice for breakfast.

staff delivering room service was very rude and pushed past me to get into the room

room service meal was swimming in grease.. lasagne

they didn t offer free room service and i had to pay for ice to be brought up to my room.

wifi doesnt work

bar staff were very, very slow and one of the mornings my breakfast/room service was ignored which was frustrating

room service breakfast via hanging card from door handle, each morning

i arrived late, after restaurant and room service had finished

room service quality , fair pricing for food and drink

charge

breakfast was more than enough and well prepared

loads of parking, honesty bar was a lovely touch although did use

spotlessly clean and comfortable. the breakfast is excellent and worth coming just for that!

peaceful place with parking and only a 10 minute drive to comber

the breakfast was just delicious and bread was home made yummy and thanks again for wifi coz our wasn't working we be back was

cosy room, mini fridge, room service, breakfast was lovely

problem we had this stay was getting through to reception to order room service

room was ok but nothing in there regarding how to order room service, how to dial for reception etc

small gym if needed with freeweights

bed was so comfortable and the bar and music was great