and quiet, lift available, excellent meal at hotel restaurant, good en-suite, good room service and parking

room service, spotless room and great food in the restaurant

was very easy to get to, great parking, right next to shopping and room was excellent

good bar and restaurant on site with fairly decent staff

lots of car parking

was great big bed and we got room service both nights the food was top class 100% would stay again to try the restaurant which

room service was a a-bit pricey for only 3 drinks that s the only thing

special,long time since i have experienced service like it,thank you so very much to you all,room service,reception,kitchen and floor staff,amazing

i loved the room service

we had room service dinner and breakfast and the quality of the food was outstanding

the parking at this location is great and easy to maneuver

wifi wasn't great in my room, but was better when i went outside

breakfast was superb

the breakfast was fabulous, the room comfortable, wifi reliable and free parking was appreciated

parking was very convenient

room service would make the stay perfect.

if i had any feedback it would be soft furnishings in room a little dusty and no room service which would have made our stay perfect

i thot the room service charge was expensive

room service & turn down service would have been a nice offering & would have made the stay a

restaurant was very expensive and the main pool in the spa was out of use on the second day, luckily we got to use it on our first day but

having 2 armchairs and the table for room service meals was welcome

we opted to have breakfast and was delighted with the quality of the foods and the dining room service

the staff were incredibly polite and helpful, especially at night with room service

i needed room service as i came back too late for the restaurant

i didn't want to go sit in my room to eat a room service sandwich

room service was not available after 10pm, now any other hotel i've been to especially a four star

no room service

room service option, bar and restaurant closed way too early

no room service or food available after hours

room service was not available

guide in the room or information about the local area, no menus for room service, not great options for food on the premises, formal restaurant closed throughout our

swimming pool was closed. room service after a certain hour very little choices.

restaurant was booked out with it being a holiday, so we had to have room service instead

also i couldn t see an option in room service for strawberries or drinks

cultura inn, which is in a separate building to the hotel, however the hotel would not facilitate room service from the cultura inn

room service food wasn't the best.

friendly staff great service lovely food nothing to much trouble central to everything room service was excellent will definitely be

staff and room service was excellent, the room was always cleaned. will be back soon

through chemo and it was a treat from it all, the staff were lovely with us n even waivered the room service fee n sent a lovely slate with welcome message n chocolate strawberry ud83cudf53 on it

by adam at reception that both restaurants were fully booked and the only way we could eat was room service

due to the pandemic dinner and breakfast was via a take to room service

the clean and spacious rooms and the service from staff, room service was great too

room service menu is very small is the only thing i could fault

location, restaurant and room service had a great selection, breakfast buffet was traditional irish fayre

ordered room service and the young man that delivered to the room was

they didn t offer free room service and i had to pay for ice to be brought up to my room.

excellent room service, plenty of choice for breakfast.

room service meal was swimming in grease.. lasagne

staff delivering room service was very rude and pushed past me to get into the room

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted to

friendly staff, 24 hour room service, and clean rooms.

6 room service charge

room service poor quality food and very little choice

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

restaurant was lovely, room service was quick, and the room/bathroom were very clean and had all the amenities i needed

professional, we'll run hotel with a good restaurant and room service.

was beautiful room service - breakfast was very prompt and was delicious steven on reception was fantastic great

going a bit lower, 3/ sandwiches and toasted sandwich could be served in the bar we had to order room service just to get a sandwich

lovely room service and breakfast

room service food was a little cold but was still nice

we stayed in the goliath suite, which was superb, the room service was excellent.

we were tired after a day out and they re directed our restaurant order to be delivered as room service which was a nice tough so that we could relax whilst waiting for our dinner

the room service food was delicious. the bed was really comfy.

room service was also excellent

room service is quick and value for money too

in the room as to what room service can be availed of would handy

had room service and food was excellent

wasn't feeling very well so ordered room service food at night

no beer on tap. only lager and guinness charge for room service

it was clean bed comfy room service great chicken wings chips to die for

as much as the room service breakfast was very tasty, the menu could have more options.

prompt room service

the pizza ordered from the room

om service) wasn't good unfortunately.

thoughtfully upgraded our room and they were helpful making a room service when our room phone did not work

no room service for breakfasts

maybe to push price of room service up ,would've stayed in the bar longer had food been available

were really helpful and friendly location was fantastic, room service breakfast was lovely and room was spacious and

room service. issue with what i ordered but was offered something else.

we ordered room service also for supper and breakfast

daily room service is disappointing, but the housekeeping staff did knock on the door and ask if i needed

only thing i dont like about this hotel that they dont do room service everyday and your tea and coffee never gets topped up unless you go and get it

there is room service every 3 days so no cleaning

small room, limited breakfast option, no room service

and excellent room service everyday we go outside they would refill every toiletries, teas and towels no need to

good wifi

late check out until 1.30pm only cost 10 extra

was absolutly excellent, as well as breakfast and it was no problem leaving our car in the parking lot for some additional hours

appreciated reasonable laundry service

had asked for early check in which was arranged and made my trip easier since we had been travelling since 4am

the only downside really is the 10 charge everytime you order room service.

my opinion somewhat later in the day because nobody picked up when i dialled

staff its really friendly, room service perfection, room is so cosy can't complain definitely im gonna be back

only dissatisfaction was we ordered pizza by room service it was 10 delivery

ordered 2 iced coffees and 2 pints of orange squash via room service and it was 24

stay was excellent nice pleasant staff breakfast was great had an evening meal there also which was great loved the history of the hotel

friendly staff very helpful nice breakfast comfortable night sleep

breakfast is great staff are really nice

comfortable room, staff very friendly & couldn't do enough for us - great bar and restaurant areas

breakfast was ok nothing special but the pub and pub meal were great

excellent view and good room service

was honestly nothing i disliked, at worst i d say a room service menu in room would have been all

food/room service menu claimed certain items like the pizza were 24 hours, but upon attempting to get

room service replaced towels but didn't clear out the old ones and the bin liner in the toilet was

comfy and clean beds and toilets, and an excellent room service lady.

had trouble getting a seat in the restaurant but got room service and it was very good

room service could serve ice cream after 10 pm.

room was very comfortable and room service very good

our room service cleaning ladies all staff went the extra

nothing, other than the standard hotel charge for ordering room service but this isn't a negative for the fitzwilliam, it's a little bug bare of mine re all

extra fans in the rooms,room service was very pricy for our breakfast to be brought to our room after paying nearly 20

brilliant room service

service, ordered room service which was free of charge and arrived in minutes

close to everything and breakfast room service was one of the best i've had

we ordered room service on our first night, we received our mains and drinks within a reasonable time however

lovely bottle of real milk came in breakfast tray from room service so had lovely mugs of tea before heading out

good room service

i likedthe way i was phoned in my room to say that my room service was on the way

i was quite exhausted during my stay and didn't want to leave the room for food so ordered some room service and the food was good with a few options to choose from and you could pick it up at

you can get room service, the pizzas are delicious

the staff were extremely friendly & helpful and there was parking

really cozy bar at the front

the owner offered to do laundry for us as well

parking was difficult to find as it is down a lane way at the back of the building

came back to the bar after dinner to listen to some jazz as scheduled but the musician didn't turn up

breakfast ignoral of room service

they must also put proper plan in place for room service as we were going to be charged somebody else's bill

a little slow on room service

room service a bit too far from the main site.

the breakfast served to the room was freshly cooked, delicious and ample

told we could ring for room service but there was no answer both times we tried

no room service

something organic on the room service menu would have been nice.

tea/coffee facilities in room and took 40 minutes for room service on arrival monday

no tea and coffee in the room. room service took time to respond.

the hotel staff were more than happy to accommodate any requests, and room service was ridiculously

room service very good delivered by friendly staff

t v appreciated) quick

breakfast room service was extremely dear

got room service for dinner one night, very quick in bringing food & drink to our room and food was

no room service or residents' bar. there's also no lift.

the price of the room service.

very comfortable bed. nice dinner. wfficient room service

amenities in bathroom very poor, food from room service could be a lot better, breakfast had very little options so save your money and go for

poor room service

time was very busy, had room service booked but had to come down to restaurant as time was an issue and it hadn't arrived

t mentioned on menu) for room service

out of toilet roll over night with no spare in bathroom but when room service brought breakfast we got some roll

hotel info in the room, so no idea if they did room service even though the advert says they do, didn't even know what number to press on the

room nice clean and well equipped room service very efficient breakfast nice freshly cooked to order and evening menu great choice

there was a good selection of bar meals available in the evening

breakfast was beautiful

the bar restaurant was really cosy and was busy, the food was proper pub grub and we loved it, the

breakfast was very appetising

lovely location and very good breakfast