very nice terrace and pool

bed was super comfortable, nice big locker, clean bathrooms, amazing rooftop pool and view

oh, and in the evening and in the morning i used the pool on the roof

the swimming pool also súper nice and the included breakfast is great

the rooftop pool was beautiful and although we didn't use it, we did spend some time in the evening on the

it is part of the complex, we could go to the pool)

the pool is at the restaurant next door.

a very nice restaurant is attached to the property with a nice pool

for day is best package as it gives all day with free food / drinks & lovely infinity swimming pool to also enjoy, spent a day at xel ha which was soooo much fun with all activities and

don't expect early morning swim in pool though as it is not open til noon

the pool is lovely and inviting

a beautiful setting - we could walk barefooted the short distance to the sea and the swimming pool was clean and very close as well

pool area is very nice

location perfect right off the beautiful beach and pool clean and quiet

there is a tide of day-visitors every day; but if they’re overwhelming, the pool area is always quiet

pool in february was not heated enough

there are three pools that accomodate everyone from the party crowd to those that want to be left alone

we loved the pizza by the pool and also loved the grill for dinner

iter by pool) had everyone's drink full and was so friendly

it provides what you want whether it's the party pool or quiet pool

food very plain, watered drinks, uncharming pool area, lack of sunbeds

4 restaurants, sushi bar & 24 hour snack bar

each summer we bring the kids and watch the turtles nest

several minor things: burnt out light bulbs in the bathroom, tv remote not working, no bag for laundry service

each summer we bring the kids and watch the turtles nest

the pool is very nice

outdoors by the swimming pool

rooms were clean, cosy, plenty of space, also a great pool, it’s away from tourist areas, quiet, tranquil

clean pool

the breakfast was good and the pool was amazing

is located in the jungle, where there is beautiful peace, excellent food and a beautiful swimming pool

wonderful garden, nice colourful details everywhere, the pool is amazing with so many options to sit and explore, the organic soap smells incredibly good,

perfect for family. great and beautiful garden and swimming pool. very nice hosts

food was excellent, people were so lovely, pool was a joy, just the whole atmosphere

pool was perfect temp

the pool deck and the walk inside the building was slippery, i fell once hitting my knee and almost

no ash trays around the pool breakfast served till 10 ...could make it 10.30

pool, food, nature and kids club !

the pools are always clean and sparkly, the pool bars, well stocked, and bartenders and wait staff are

beach and pool areas and restaurants

pool very clean and staff are always helping you to have a great time in your vacation.

property and pools for children

we also enjoyed the abundance of pool and beach chairs - no getting up at 6 am to secure chairs

en there, done that for years -

we requested bottom floor and close to pool

helio restaurang an infinity pool was great

oking classes, yoga, tequilla testing, diving, archery, shooting etc) - trs infinity pool and beach zone were very calm what gives great opportunity to relax - amazing chic cabaret

the infinity pool that overlooked the ocean was breathtaking

the surprise birthday banner and cake waiting for me in my room after returning from the pool was the cherry on top of an already amazing experience

the beach. the infinity pool bar closes a little soon.

the pools and lobby were nice

you can t see the ocean from the rooms or pool and once you get to the beach it isn t nice.

the pools was immaculate and spacious

pool areas are nice and the location is beautiful karla and roxanna were great.

clean hotel with great pools and a good variety of food

with a la carte restaurants, the resort is big enough to never filling overcrowding at the pool or beach

sea and pool water were really very warm - thanks to the amazing weather - but meant it was hard to cool

was a small trek away but great scenery on the way to it so no issues, and the beach was great -pool was tons of fun, quiet areas and busy areas, whatever your

all the pools had entertainment

pool floor was to slippery

in line to get seated at a buffet and also no plastic or paper plates or bowls to eat around pool area or bring food back to your

there was only one pool available until midnight, the other ones closed at 6pm

loved the adult & the secret pool, fernando and armin were great

overall i believe it was really good value, there are three hotels in one, two large areas with pools, and one that has a kid area

main pool quite crowded but we were able to go to the adults only pools

beautiful grounds woven into the natural environment, with a fantastic pool, large kids area and a nice beachfront

reasonably priced and lots of on site activities : tennis, mini golf, exercise class at the pool and gym

pool, location, food was all good

also we need more pool towels and more space near the pool

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still to much

kids club, worse i have ever seen

the kids club at the beach could have been better.

the family selection is ideal for family with kids

the kindness of breakfast staff in the nest restaurant

for me, it was a bit off-putting that the pool restaurant closed early and equipment was being set up next to poolside lounge chairs due to a

food in main pool restaurants is super tasty, room service super fast

the pool, the size of the hotel

tacos from the pool bar were delicious

beach out of use all of our 5 day stay build up of seaweed & main pool for 4 days

great alcohol with pool service

the pools were clean and a better option for swimming

) really great pool areas

around the pool the service was amazing, so fast and polite

had great times at the pool, beachside activities, paddle board and kayaking

we sat by the unica pool most days, definitely the quieter of the three pools

but could do with more lounge chairs and sun umbrellas on the beach and less loud music by the pool

noisy at times . music from the pool.

we spend more time at the pool so this wasn't an

too many people walking around by the pool and beach trying to sell things.

we loved the daily volleyball games in the pool and getting to know other travelers

without beach shoes, there is a clear risk of injury

ts) - defect hot pool

vegetarian choices are limited shade next to pool is rare

plenty of lounge chairs by the pool and on the beach

nice availability of cabanas and pools around the area - great lunch options with the wood fired pizza and taco station - beautiful

whether trimming palm trees or cleaning the pool, every staff member greeted us with a smile and a friendly hola, making us feel like truly

we were upgraded to a swim-out room in the top vip section of the hotel, which had its own pool, pool bar and restaurant, which we really enjoyed

- pool bars are very much understaffed, only 1 bartender per pool bar and there are long lines to get

on excursions should have been better, especially for having to pay for drinks at the excursion bar and then only having beer as an alcohol option on the boat

the rooms have pool, they have the nicest staff we've seen in cancun, nice alcohol (jack daniel's, black label,

beach/pool/facilities very nice

out pool and the taco station in the center of the plaza was #1 we love the restaurants and the 24h

i loved the swim out pool

beds plenty of food choice from formal to beach bbq shuttle drivers funny and attentive swim up pool great huge

verry nice host nice pool great breakfast...

rooms, breakfast, pool, welcome drinks are quite prestigious

breakfast was excellent and so was the dinner the host freshly cooked for us on one of the nights

rooms, breakfast, pool, welcome drinks are quite prestigious

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

the vegetation and trees, the fresh air, the pool, the straw-roofed cabin

pool is amazing

it was not possible to use the pool area, or sit outside whilst they were they, and they did not leave until 17:30 at night

the hotel is located in a jungle, with a swimming pool, it has a very peaceful atmosphere, good place to chill and relax

they should put some citronella torches out at the pool so that the deck and pool area can be enjoyed without being eaten alive

lovely beach and pool areas

lots of guests but it felt relaxed and calm, plenty of sun beds and room either by the huge pools or on the beach

i had so much fun at the music and pool bar so did the beach

very modern, new, open, spacious and wellkept facilities. the pool swimup bars are a must.

other resort brands offer exceptional upgraded services (premium bar, restaurant, pool, beach, liquor, etc

the beach , pool and the food

fitness center and pool

facilities beautiful grounds pool area easy access to pool

seems the hotel was understaffed overall, long waiting at the pool bars

the pool areas were great, lots of activities to do around

grounds are lovely and the pools and beach are fantastic

lunch buffet by pool was bad and almost never replenished

large swimming pool

grounds are lovely and the pools and beach are

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

we stayed in a room with our own pool and i highly recommend

the staff where absolutely amazing, the food delicious and the hotel & pool beautifull

pool needs heater

gorgeous remote resort with a stunning pool

the villa with private pool was beautiful

premium level. room. beach. bar. pool. theater.

oom, the grounds, pool

how cold the pool water was

the kids pool, beach, cleanliness around beach, night show, double decker bus, lighting, mini golf

the pool area was perfect and clean

available for different ages, the facilities, in general, are in good condition, the beach and pools were excellent, we were impressed with the maya mall

we were given a very nice room at the tropical resort on a premium level - close to pools & beaches

the food was excellent, room very comfortable, pools and beach awesome

the beach the food the room the pool the trees everything was 10/10 cant wait to come

my kids loved the pool

pool area is great for kids

the took extra care to health measurements included constant sanitizing of the beach/pool chairs and restaurant tables

the pools are great and have swim up bars

pool was at a lovely temperature

the swimming pools are immense and with lots of sun beds, the beach resembles a private bay, each room has

a magical place from the morning a swim in a small natural pool - obo the sea channel - a lot of fish, skates, and moray eels, in addition to thousands of

small pool at the front, beautiful view

rock-formed pool connected to the canal

great location, like the natural pool, big rooms and private patio

pool filter seemed to not be working quite right, so the pool was a little cloudy

we spent a lot of time at the pools and the beach and enjoyed the food and drinks available from the beach bar

a nice bar on the pool

sizable swimmig pool with a lot of loungers

music a little to loud from the pool area

the location the atmosphere the pool the beach where great

the pool and the pool area always clean and neat

the little house by the pool (pump house?) was very noisy

staff, huge and updated condo, pool/grounds were beautiful

the pool area is so beautiful

very close to restaurants and shops, but also very quiet, the room very spacious - nice swimming pool- access from the room patio - drinking water in the

the rooms are great, i loved the plunge pool and

great set up with everything close to hand - rooms restaurant pool and beach

i was able to text them while by the pool to make massage reservations instead of going there or having to call from the room like one

they serve free sangria on the rooftop infinity pool in the afternoon - which we had entirely to ourselves one afternoon

we stayed in a ocean view plunge pool room which was never used , it would be great if it was a hot tub instead

pool bars closed too early

it s quite loud, especially the family pool which is pretty bad

would have been nice to be able to order food and have it brought to you by the pool but other than that we loved it

also they need to have actives on the adult side pool as well instead of just the family pool

it was hard to keep the pool clean with so many people going in and out of it

service, great food the tacos by the pool are awesome

pool food entretenient

pool bar service is very slow and never come

the pool entertainment staff was lively and full of infectious energy

but there are small pool-like beaches which are great for the children

only thing i could suggest would be drinks service around the main pool

had a small pool to ourselves, but the sun loungers needed pads to lay on, the wood was very hard, even with a

amazingly serene place the cenote was so peaceful and clean like having your own swimming pool

the pools are beautiful and the staff are helpful

in terms of improvements, if i was being picky i would say that the larger pool under the arches could benefit from music and someone attending at the bar (there is a

we felt as in the jungle :) the room was clean , very new and modern with great view of the pool

the room was beautiful and large, with a beautiful view of the well-kept pool

our private pool was cristal clear

room , cenote was beautiful, good pool, everything you need to have a get-away relaxing

nice and new room, big swimming pool, free access to 1 cenote

we did not like the food selection for lunch, the only food service was the outside pool bar or room service

beach, staff, food,pool parties,facilities. the best hotel for the price !

loved the pool atmosphere with the dj

i love the swimming pool and all the options for dinner...

lovely greenery, great pool area with a swim up bar and a number of beaches in both parts of the hotel

and absolutely gorgeous the food was spectacular and our room was so amazing with the rooftop pool

pool is fenominal

is a beautiful hotel with lovely views of the beach and the pool that wraps around all parts of the hotel

we had a room with a private pool on a terrace above

have stayed here multiple times and keep coming back for that beachfront room with the rooftop pool, it's beautiful

kayaking, snorkeling, relax by the pool or by the beach

the pool was nice and there s a pretty cenote within walking distance

the hotel has a nice pool kayaks and snorkels at no extra charge

there is an infinity pool for wallowing if you don't feel like paddling around the reef

nice swimming pool

location is great, nice pool area and comfortable beds on the beach. the food was good too.

i did notice there was morning pool aerobics but there was no night club at all and they charge for top shelf liquors even if you

pool and beach were very clean and private

but enough, balcony with the sea view, direct access to the beach, many pools and jacuzzi, good breakfast with variety of choices, located outside of the city (actually in the middle of nowhere

very good breakfast/dinner buffet

the pool is clean

comfortable, sandy beach at your doorstep, chill atmosphere , sunbeds, pool with whirlpool, beach service and all other resort-ish amenities included

lack of wifi in communal areas such as restaurant or swimming pool

hotel is at a great snorkeling beach. nice rooms with a restaurant and pool on site.

was a lot of seaweed that made it impossible to swim and there was only a very little pool for everyone in the hotel including people who have houses in the compound

food was delicious and we received constant service for drinks by the pool

the distance where my room was from the pool and beach area.

pool could have been a little more exciting but when the pool connects to your room you really

absolutely friendly the rooms are big, the food excellent, the location fabulous the swimming pool really clean

open bar, pool bar, entertainment, would definitely go

pool was the only thing i believe needs improvement

dirty pool. no ac in the living room (only in the sleeping room). check out for sargassos.

hammocks, pool, service, beach, ambiance, music, all wonderful

need to spruce up, tidy up, manicure outdoor spaces a bit around the lots and pool

the facility is a touch worn out (ie tiles missing from pool, rooms feel a bit work out)

the pool was wonderful as well and the room was wonderfully decorated

the pool closed at 8 pm which we thought was a little early

pool and personal were superior and friendly.

think i most enjoyed my balcony, the massage i received in the spa, and the huge pools with few people

there seemed to be one pool that played louder thumpy music

a girls trip celebrating my birthday

sweet little pool, grab a cocktail and cool off in the water

could have had a bit more ac and amenities and a larger pool but other than that, it was perfect

and they provide their own bug repellent in the bathroom in your room, as well as bath and pool towels, and very nice bath robes

food, seaside, pool, room cleanliness

the pool area, the tree house, the beach that so close

the ocean front room had a private garden and plunge pool with views of the sea

we had a bungalow in a pod of other similar rooms that all surrounded a hidden pool that looked like a jungle lagoon

the openness, we booked the beach villa and it was amazing having our own little pool and being right on the beach

we had a room with a private plunge pool and balcony sitting area

like the location, the pool is very peaceful at night with a jungle vibe to it, they have fruit trees which i like too, i

it was nice to sit by the pool in the evening

awesome pool and chill area

the pool is nice and though there were other people at the hotel, it was pretty quiet

there is a pool next to the breakfast area, and breakfast is included in your stay

hotel is beautiful with an amazing pool, bar, community kitchen and lounging areas

if you are sitting at the pool it is if you are laying middle in the jungle

they have a beautiful pool and a bar with delicious local options, they will cut a fresh coconut for you to drink and eat

from breakfast in the morning, to the lowkey atmosphere at the bar by the pool in the evening - we took it all in from the very first second

breakfast was a real treat, with loads of tasty and healthy options, the pool is pure bliss and open 24/7

the pool on the lower part of the hotel is very shallow

the lobby pool wasn't functioning

needed with the flow of air from the entrance to the back where the huge beautiful downstairs pool is

loved the pool and the view on the rooftop, i felt amazing all the time

the pool was incredible on the rooftop and they held yoga and cooking classes/salsa classes at night

the pool, i wished it had been bigger

thw swimming pool is also really good

very nice pool

pool isn't the biggest so if multiple guest are using it; it can feel crowded

has everything you need , the beach , a pool, and a restaurant

wifi worked well, well equipped kitchen, a pool on the rooftop, hot shower with strong pressure, each bed with curtains, a fan, sockets and

was perfect for me : moonshine is a perfect place to chill out with a beautiful pool on the rooftop, a commun kitchen

it has kitchen, swimming pool and a very nice view

comfortable room and nice swimming pool

the facilities are clean and nice, also there is a terrace and swimming pool, kitchen.

well furnished and clean rooms. cosy atmosphere and nice swimming pool.

beautiful center court with a pool

the staff is super nice, the pool is great and the room is really big

tiles around the pool area could be a bit slippery when wet.

rooms, the pool and the wonderful reception staff who were really helpful

roof top terrace and pool provided every day chill in evenings

helpful staff, rooms were soo quiet and comfortable, amazing breakfast in the mornings and lovely pool on the roof

nice- well equiped rooms, stunning roof pool, best breakfast ever !!!

delicious breakfast - i recommed to take french toast :). nice rooftop swimming pool.

the rooftop pool was a great way to spend the afternoon, they helped us connect to the speakers to listen to

in the building even though they have the facilities for it like tables and seating and a poolside cabana

location in downtown close to shops and restaurants, modern room with balcony and pool view

the property is quiet and peaceful (not a party vibe), with two pools, a clean gym, and a rooftop area

beautiful pool

the hotel is not completely finished, yet we were able to use the two pools and the gym, which are all top notch

we didn’t want to leave, we had a lovely hut with a view of the pool and beach

the beach is amazing, the swimming pool is a nice addition and the room and bed were comfortable considering the location

they have done an amazing job of the refurb now sporting air con, 24/7 electricity, wifi and a pool

pool smaller than expected but didn’t really matter because of the nice beach

fantastic location and amenities. the pool is amazing. and the beach is beautiful

clean room, comfy beds, nice pool to cool down in, friendly staff

the pool is amazing and the rooms are spacious and clean

friendly staff, good locations, swimming pool, terrace

you can chill at the pool and enjoy the music they put (but not too loud), so you can even take a nape if u need it

swimming pool was great and the stuff was super helpful (specially the girl that was there in the mornings,

the rooms and pool were nice

location also the rooms are super nice and the pool in the roof top with jungle view is great

the pool, the restaurant has really good food and drinks

the noise from the pool.

modern rooms, good pool area on the rooftop

the hotel has also a great rooftop restaurant, bar and pool with pool deck

rooftop pool was awesome for when beach seemed too much

the swimming pool is also upstairs, but yes the pool is to small to swim

the pool was great and breakfast rooftop was nice

pool was great

the rooms are amazing, the shower was the best i had so far, the rooftop pool was great to relax, and the staff was very friendly as well

pool area was really nice for relaxing

staff were very friendly and helpful, the room was spacious and clean, and the rooftop pool was lovely

pool was clean and a refreshing way to cool down

the breakfast was delicious and the rooftop pool refreshing

there is a lovely pool - although we didn t find time to use

location nice pool, balcony and room was spacious

big and clean rooms, great swimming pool and incredibly nice staff

location , cleanliness , staff , pool , restaurant , room is pristine - aaa

the swimming pool was very cold.

`�a

room, awesome colourful lit up pool, cool balcony that was the same height as the palm trees and looked down into the pool

wifi works fast and the pool is clean

pool/restaurant

my favorite area was the garden with the pool, felt so far away from the tulum business which i enjoyed a lot

beautiful, brand new, great pool. comfortable room, central location.

great water pressure and temp in the shower, comfortable beds, intimate pool and lounge area, stunning at night

they clean the pool daily and during my stay there was something missing and they mostly solve it in no time on a

comfortable and large bed and a spacious bathroom with a plunge pool that we weren't expecting

i really loved the interior, the pool, the cleanliness and the location of the property.

we loved the pool and the fact you can take a late night swim if you wanted to

i loved the rooms, the pool, the rooftop space and view

the pool/bar/restaurant area was a delightful oasis

great food, pool, staff

no rooftop pool...only mini plunge pools.

you have everything what you need, the kitchen has fully equipment, the rooftop, the pool and this view just amazing

the rooftop pool is very nice and overlooks the city of tulum

massive sq footage, rooftop pool and viewing deck for the incredible sunsets

staff very welcoming. spacious rooms and rooftop pool was amazing!

the studio, the rooftop pool were great

amazing breakfast and a beautiful pool

the pool, pool side and restaurant were an oasis within the bustling town of tulum

beautiful design and rooftop with a pool, and another pool on the main floor.

the pool area is absolutely stunning - especially in the evenings

to hang out there if you fancy doing a bit of beach time while you're there) great roof top, nice pool altogether an excellent

alvarius in tulum offers a beautiful setting of tastefully decorated rooms, a pool underneath green trees and healthy and delicious food

the center has places to relax, there is a swimming pool and a sauna (unfortunately it did not work during our stay - a small minus)

the pool is a god-send on hot sticky mexican days

pool, gym , very nice place to do yoga and possibility to use sauna and ice bath with extra

you step inside and immediately feel like you're in a hidden forest zen space with trees, pool, open-air showers, and a peaceful calm (all within walking distance of tons of cafes and

couldn't get into the pool because the water was cold but i wish something to warm the water temperature could be done

little pool - but noone really swim in it

the boutique is overall picturesque - with the central pool & the tree - wish the pool water was warm

the pool looks great in the middle and perfect location for resturants, bars, shops and beach

there is no cleaner, calmer and relaxing place with a perfect pool for massage and bubbles