sea and pool water were really very warm - thanks to the amazing weather - but meant it was hard to cool

all the pools had entertainment

we upgraded our bracelets when we got to the property to have access to all bars, pools, and buffets of all 4 resorts

the pools were clean and loved getting upgraded to the adults only section of the resort

rooms were amazing very comfy beds, the facilities were great bar, kids pool, the dolphin experience

the pool, the size of the hotel

for me, it was a bit off-putting that the pool restaurant closed early and equipment was being set up next to poolside lounge chairs due to a

tacos from the pool bar were delicious

how the rooms were so spaced out and you needed to call a car to get to the main restaurants and pool

beach out of use all of our 5 day stay build up of seaweed & main pool for 4 days

pools, very comfortable beds, easy to move around the big resort with the golf carts, lots of

we prefer the pool and laying down anyways, so this wasn t a big turn off for us

the pools were clean and a better option for swimming

we lounged by the pool each day, made use of the fitness centre, and did aqua aerobics every afternoon

great alcohol with pool service

en there, done that for years -

the beach is very rocky, also pool hours close very early at 7 pm.

pool swim up bar area was loaded with kids

property and pools for children

the staff was very friendly,all the activities they had in the pool daily

they should put some citronella torches out at the pool so that the deck and pool area can be enjoyed without being eaten alive

it was not possible to use the pool area, or sit outside whilst they were they, and they did not leave until 17:30 at night

very comfortable beds, tranquil swimming pool

the hotel is located in a jungle, with a swimming pool, it has a very peaceful atmosphere, good place to chill and relax

pool is amazing

food very plain, watered drinks, uncharming pool area, lack of sunbeds

4 restaurants, sushi bar & 24 hour snack bar

each summer we bring the kids and watch the turtles nest

several minor things: burnt out light bulbs in the bathroom, tv remote not working, no bag for laundry service

each summer we bring the kids and watch the turtles nest

pool was beautiful and beach was perfect

iter by pool) had everyone's drink full and was so friendly

we loved the pizza by the pool and also loved the grill for dinner

it provides what you want whether it's the party pool or quiet pool

pool in february was not heated enough

pool area is very nice

grounds include restaurants, dive shop, pool, spa, etc

a beautiful setting - we could walk barefooted the short distance to the sea and the swimming pool was clean and very close as well

the pool is delicious

great swimming pool

oh, and in the evening and in the morning i used the pool on the roof

the rooftop pool was beautiful and although we didn't use it, we did spend some time in the evening on the

the roof top pool was also quite nice

the pool, the kitchen, the staff and free breakfast was good as well. would come here again

real nice place , good to resch and a rooftop pool

there is also a pool but we did not use it- we swam in the gorgeous ocean waters and snorkeled amongst the corral

the pool is at the restaurant next door.

it is part of the complex, we could go to the pool)

wish you had pool access in morning....

a very nice restaurant is attached to the property with a nice pool

pool needs heater

outdoor pool and terrace by our room could have used a quick clean before our arrival

the villa with private pool was beautiful

the pool area, the restaurant, the staff, the villas - everything was unforgettable

the staff where absolutely amazing, the food delicious and the hotel & pool beautifull

a clean and refreshing swimming pool

rooms were clean, cosy, plenty of space, also a great pool, it’s away from tourist areas, quiet, tranquil

clean pool

the breakfast was good and the pool was amazing

outdoors by the swimming pool

nice owners, great cabanas, amazing location in the jungle with a great pool

pool was perfect temp

food was excellent, people were so lovely, pool was a joy, just the whole atmosphere

wonderful garden, nice colourful details everywhere, the pool is amazing with so many options to sit and explore, the organic soap smells incredibly good,

the pool was beautiful and it felt like you were taking a cool dip in the jungle

no ash trays around the pool breakfast served till 10 ...could make it 10.30

two large pools to choice from and a short walk to the beach 5

beach and pool areas and restaurants

the lazy river, pool area, bike tour , room and the shows..also the sky bar area

the pool deck and the walk inside the building was slippery, i fell once hitting my knee and almost

enjoyed the sofas by the pool and at beach instead of the usual lounge chairs

great homemade pasta, delicious cocktails, well kept pool and beach area

lovely pool area, lovely restaurant and bar

- the chlorine in the pool turned my son's hair and wive's a bit green

the beach and pool area were stunning, and our room was spacious and beautifully designed

very spacios and modern room

the beach. the infinity pool bar closes a little soon.

service so special) and i would recommend upgrading to the premium experience, ivan around the pool really looked after us and it's really worth it for all the added benefits

the surprise birthday banner and cake waiting for me in my room after returning from the pool was the cherry on top of an already amazing experience

the staff, the food, the room and the pools

very nice pool and food was good

big pool was under construction which we did not know about and that was a big reason we were staying

pool areas are nice and the location is beautiful karla and roxanna were great.

our first day at the white sand pool, we had to hunt someone down to get drinks at the swim-up bar

the staff they were very kind with us. the room was very great, very spacious excellent pool.

had a small pool to ourselves, but the sun loungers needed pads to lay on, the wood was very hard, even with a

amazingly serene place the cenote was so peaceful and clean like having your own swimming pool

is reformed hacienda on an enormous terrain which consists of cenotes, iglesia on top of swimming pool

we then found a huge hacienda, with a pool which went underneath the building, like something out of venice

architecture, pools and lake, food, privacy, staff… everything was perfect

there was a family of monkeys above the pool and the the access to the park was outstanding

the room was beautiful and large, with a beautiful view of the well-kept pool

nice and new room, big swimming pool, free access to 1 cenote

we felt as in the jungle :) the room was clean , very new and modern with great view of the pool

comfortable room with bathroom, balcony and swimming pool view

in line to get seated at a buffet and also no plastic or paper plates or bowls to eat around pool area or bring food back to your

loved the adult & the secret pool, fernando and armin were great

main pool quite crowded but we were able to go to the adults only pools

the pool was clean and huge

there was only one pool available until midnight, the other ones closed at 6pm

very disappointing that the natural pool on the other side was closed off for palladium clients even though it was filled with sea weed

reasonably priced and lots of on site activities : tennis, mini golf, exercise class at the pool and gym

pool, location, food was all good

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still to much

also we need more pool towels and more space near the pool

the kindness of breakfast staff in the nest restaurant

the kids club at the beach could have been better.

kids club, worse i have ever seen

the family selection is ideal for family with kids

but could do with more lounge chairs and sun umbrellas on the beach and less loud music by the pool

i have to give a specific mention to the staff who worked around the pool serving food and drinks these people were so hard working, gracious and so friendly

the pool needed better filtering. it was murky some days

o was stationed at the back pool with the bar from 6/12-6/14

i especially loved javier

they were literally my other favorite feature besides the rooftop pool, for lounging out on a hammock with a drink

their use of locally sourced ingredients in the restaurant, the incredible food, the inviting pool, and the exceptional staff all combined to make our trip truly unforgettable

facilities were great and loved the pool

we had a room with a private pool on a terrace above

we had our own roof deck pool and patio as well as a balcony off of our room

the room was clean and spacious, every member of the staff was kind and helpful, the pool was so relaxing and the hammocks on the pier were a nice touch

the hotel has a nice pool kayaks and snorkels at no extra charge

there is an infinity pool for wallowing if you don't feel like paddling around the reef

nice swimming pool

there is also a beautiful infinity pool that looks out onto the water

vegetarian choices are limited shade next to pool is rare

plenty of lounge chairs by the pool and on the beach

ts) - defect hot pool

s not repaired during my stay) - i booked the hotel in my first stay for 240 dollar per

without beach shoes, there is a clear risk of injury

we were upgraded to a swim-out room in the top vip section of the hotel, which had its own pool, pool bar and restaurant, which we really enjoyed

whether trimming palm trees or cleaning the pool, every staff member greeted us with a smile and a friendly hola, making us feel like truly

nice availability of cabanas and pools around the area - great lunch options with the wood fired pizza and taco station - beautiful

- pool bars are very much understaffed, only 1 bartender per pool bar and there are long lines to get

- pool bars are very much understaffed, only 1 bartender per pool bar and there are long lines to get a

the rooms have pool, they have the nicest staff we've seen in cancun, nice alcohol (jack daniel's, black label,

would have preferred that the pools here a bit cleaner

i loved the swim out pool

beds plenty of food choice from formal to beach bbq shuttle drivers funny and attentive swim up pool great huge

food, beach access was great and calm areas of the beach you could enter the ocean water, nice pools, lots of cabanas for beach and pool use for a great place to relax

verry nice host nice pool great breakfast...

rooms, breakfast, pool, welcome drinks are quite prestigious

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

rooms, breakfast, pool, welcome drinks are quite prestigious

breakfast was excellent and so was the dinner the host freshly cooked for us on one of the nights

location is great, nice pool area and comfortable beds on the beach. the food was good too.

i did notice there was morning pool aerobics but there was no night club at all and they charge for top shelf liquors even if you

pool and beach were very clean and private

breakfast started at 7:30- no problem! would have liked coffee available earlier

good breakfast

nice pool and beach front

clean room, room service was great, swim out pool room was very nice

food was delicious and we received constant service for drinks by the pool

pool could have been a little more exciting but when the pool connects to your room you really

open bar, pool bar, entertainment, would definitely go

dirty pool. no ac in the living room (only in the sleeping room). check out for sargassos.

the facility is a touch worn out (ie tiles missing from pool, rooms feel a bit work out)

the pool was quiet and private

nice pool, hammocks, beach chairs and beach towels

pool was a little dirty and the outside bathroom/shower area was not kept clean

i had so much fun at the music and pool bar so did the beach

lots of guests but it felt relaxed and calm, plenty of sun beds and room either by the huge pools or on the beach

rooms overlooking the pool/ocean have excellent views, especially from the 4th and 5th floors

other resort brands offer exceptional upgraded services (premium bar, restaurant, pool, beach, liquor, etc

gorgeous hotel, super friendly and fun staff, beautiful pools

entertainment!!!!! swimming pool!!!! location!!

fitness center and pool

food, especial 24hr snack bar and pool side bar

the food was great! the bed was very comfy. the beaches were beautiful and the pool was lovely.

facilities beautiful grounds pool area easy access to pool

lunch buffet by pool was bad and almost never replenished

large swimming pool

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

grounds are lovely and the pools and beach are fantastic

grounds are lovely and the pools and beach are

how cold the pool water was

the kids pool, beach, cleanliness around beach, night show, double decker bus, lighting, mini golf

tropical pool bar had terrible staff everyday.

cleanliness of the whole place

i think this is excellent, as you can enjoy the beach and pool after checking out

my kids loved the pool

we were given a very nice room at the tropical resort on a premium level - close to pools & beaches

the food was excellent, room very comfortable, pools and beach awesome

pool bathrooms got yucky during a busy day. need cleaning throughout the day.

available for different ages, the facilities, in general, are in good condition, the beach and pools were excellent, we were impressed with the maya mall

gardens, plenty of open areas, clean pool, feels secure

pool area is great for kids

pool was at a lovely temperature

the swimming pools are immense and with lots of sun beds, the beach resembles a private bay, each room has

the took extra care to health measurements included constant sanitizing of the beach/pool chairs and restaurant tables

the pool was wonderful as well and the room was wonderfully decorated

the pool closed at 8 pm which we thought was a little early

pool and personal were superior and friendly.

think i most enjoyed my balcony, the massage i received in the spa, and the huge pools with few people

there seemed to be one pool that played louder thumpy music

room was a bit worn down, and so was the outside pool area, but for this price i think it’s a great deal

loved the salt water pool and it was fun to watch all the boats go by in the evening

small pool at the front, beautiful view

rock-formed pool connected to the canal

great location, like the natural pool, big rooms and private patio

pool was dirty big balls of hair floating,rocks and dirt

- nice pool - rooms are well designed really a great choice for a mexican beach holiday

bed are crazy good. swimming pool and bar great. private beach fantastic. staff adorable

a nice bar on the pool

music a little to loud from the pool area

the pool and the pool area always clean and neat

staff, huge and updated condo, pool/grounds were beautiful

the pool area is so beautiful

grounds, lovely pool and they supplied kayaks which was fun

classic condo, we’ll built, sweet pool, code to dolphins and the restaurants, great staff.

also they need to have actives on the adult side pool as well instead of just the family pool

the pool was lovely, the staff very attentive, and the food and drinks were excellent

the swim up was a good size and just over from the main preferred area pool so was nice to have easy access to both

all the staff and the kids pool aerea

pool bars closed too early

sweet little pool, grab a cocktail and cool off in the water

the swimming pool was not appealing.

a lot of seaweed around on the beaches when we visited so we could not go in the water, i think a pool would be a nice addition

and they provide their own bug repellent in the bathroom in your room, as well as bath and pool towels, and very nice bath robes

pecially size of the pillows) - all was great

we had a bungalow in a pod of other similar rooms that all surrounded a hidden pool that looked like a jungle lagoon

we had a room with a private plunge pool and balcony sitting area

the pool area, the tree house, the beach that so close

minute we enter in the suite, very romantic very peaceful very beautiful, we had our own private pool that was amazing, hot and cool water, air conditioner, you feel in nature but with all the

amazing ocean/pool swimming

awesome pool and chill area

you can enjoy a rest in a wonderful garden surrounded by plants ud83eudeb4 or cool down in the pool

the pool was small but so nice to chill

there is a pool next to the breakfast area, and breakfast is included in your stay

to everything and perfect if you want to visit different things without wasting time swimming pool is cozy and with nice landscape breakfast at the moment is not available at the

very nice pool with futon cushions to relax on

from breakfast in the morning, to the lowkey atmosphere at the bar by the pool in the evening - we took it all in from the very first second

breakfast was a real treat, with loads of tasty and healthy options, the pool is pure bliss and open 24/7

if you are sitting at the pool it is if you are laying middle in the jungle

the pool is a wonderful place to chill out in and the hostel is nice and sociable but not too crazy

very good bed, good pillows, nice shower, rooftop swimming pool

the pool and bar

loved the pool and the view on the rooftop, i felt amazing all the time

the pool was incredible on the rooftop and they held yoga and cooking classes/salsa classes at night

the pool on the lower part of the hotel is very shallow

the staff were amazing, breakfast was delicious, and the pool is beautiful

no pool

we did also enjoy the pool at the hotel and it was extremely relaxing

very nice pool

great pool also, small but for the kids just perfect

few fixes that need to do at roof top and swimming pool lights but, it’s understandable because it’s

it has kitchen, swimming pool and a very nice view

comfortable room and nice swimming pool

wifi worked well, well equipped kitchen, a pool on the rooftop, hot shower with strong pressure, each bed with curtains, a fan, sockets and

the vibe, the people at the reception, pool at the rooftop, curtains on the beds.

the pool & courtyard area was also beautiful

friendly staff, clean and comfortable rooms, nice pool in a quiet location between the archeological site and the bus

beautiful center court with a pool

tiles around the pool area could be a bit slippery when wet.

pool was fun

roof top terrace and pool provided every day chill in evenings

nice- well equiped rooms, stunning roof pool, best breakfast ever !!!

rooftop area with pool was nice

the roof pool was also a nice touch

helpful staff, rooms were soo quiet and comfortable, amazing breakfast in the mornings and lovely pool on the roof

private complex with great pool near center of town 2 blocks from a huge grocery store

the facility was good with a great pool and rooftop pool and resting area

the property is quiet and peaceful (not a party vibe), with two pools, a clean gym, and a rooftop area

both pools were really nice

location in downtown close to shops and restaurants, modern room with balcony and pool view

they have done an amazing job of the refurb now sporting air con, 24/7 electricity, wifi and a pool

the jungle setting was incredible, the access to the beach was perfect, and the pool was amazing, with plenty of sun loungers everywhere

small pool suitable for a quick dip (not

we didn’t want to leave, we had a lovely hut with a view of the pool and beach

pool smaller than expected but didn’t really matter because of the nice beach

clean room, comfy beds, nice pool to cool down in, friendly staff

location to tulum town, great pool and premises, lovely breakfast area, great food and service, both restaurant and front desk

friendly staff, good locations, swimming pool, terrace

swimming pool was great and the stuff was super helpful (specially the girl that was there in the mornings,

awesome, fast wifi, big room, nice pool -

good breakfast, good wi-fi, no cost for pool/beach towels

modern rooms, good pool area on the rooftop

the pool, the restaurant has really good food and drinks

the rooms and pool were nice

our activity's with no issues at all and the beach and restaurants were just down the road, the pool on the top is the icing on the cake if you just wanna sit back and relax , also a grocery

pool area was really nice for relaxing

wifi did not work well on the roof by the pool 2

the rooms are amazing, the shower was the best i had so far, the rooftop pool was great to relax, and the staff was very friendly as well

staff were very friendly and helpful, the room was spacious and clean, and the rooftop pool was lovely

cups, jug of water, the unexpected by lovely humidifier and ambient sounds device), the pool area and breakfast area

the rooftop pool has a nice view of the town, and the vegan restaurant on the roof is a nice option to have

agape right before sunset so we enjoyed it having some drinks and great mexican food next to the pool

the swimming pool is also upstairs, but yes the pool is to small to swim

the pool was great and breakfast rooftop was nice

pool was great

it had a nice pool, rooftop bar/area and a wonderful breakfast

that was one reason why i chose the hotel besides a pool and breakfast included

big and clean rooms, great swimming pool and incredibly nice staff

pool, staff, breakfast was amazing and the room was good.

location , cleanliness , staff , pool , restaurant , room is pristine - aaa

the scenery at the pool the rooms in the ground floor next to the pool.

comfy clean rooms, friendly staff, nice pool area, free bikes for guests, right across a huge supermarket

nice room the first time around-pool view, second time wasn t so great but still ok-jungle side

my favorite area was the garden with the pool, felt so far away from the tulum business which i enjoyed a lot

room, awesome colourful lit up pool, cool balcony that was the same height as the palm trees and looked down into the pool

beautiful little pool and kitchen area for your own use

the pool was also a highlight—very clean and well-maintained, perfect for cooling off in the tulum

the wall of glass let’s in a lot of light and a lovely view of the pool

modern, clean, spacious, with a king size bed, a cozy view of the pool area, a massive tub, great bathroom, with excellent wifi and a tv with a roku

beautiful, brand new, great pool. comfortable room, central location.

great food, pool, staff

the grounds are especially well kept and they have a nice pool with lots of lounge chairs and a bar right there

no rooftop pool...only mini plunge pools.

the pool/bar/restaurant area was a delightful oasis

we loved the pool and the fact you can take a late night swim if you wanted to

the pool area on the rooftop is also nice and cozy and it has a bbq place

hotel, nice roof top pool, secured garaged parking, felt very safe staying here and on the main strip of tulum close to

you have everything what you need, the kitchen has fully equipment, the rooftop, the pool and this view just amazing

the pool area was great

the rooftop pool is very nice and overlooks the city of tulum

the pool is beautiful and the restaurant was tasty

the rooftop pool was good sized and had nice view

to hang out there if you fancy doing a bit of beach time while you're there) great roof top, nice pool altogether an excellent

beautiful design and rooftop with a pool, and another pool on the main floor.

the pool, pool side and restaurant were an oasis within the bustling town of tulum

and the pool is cool

alvarius in tulum offers a beautiful setting of tastefully decorated rooms, a pool underneath green trees and healthy and delicious food

the property has beautiful trees, birds, tipi for the ceremonies, lovely swimming pool, use of communal kitchen, nice outdoor bathrooms & showers with hot water, bike rentals, lots

for 3 days and stayed for 2 weeks because we felt so at home; the rooms are cozy and comfy, the pool is fresh and clean, and the staff were not only very helpful but also really fun to hang out

the center has places to relax, there is a swimming pool and a sauna (unfortunately it did not work during our stay - a small minus)

the pool looks great in the middle and perfect location for resturants, bars, shops and beach

nice stuff, clean, pool, good brekfast, all u need <3

there is no cleaner, calmer and relaxing place with a perfect pool for massage and bubbles

couldn't get into the pool because the water was cold but i wish something to warm the water temperature could be done

we definitely loved this hotel, the breakfast was very delicious, the pool was relaxing and very cozy with the a big tree in the garden

service, great food the tacos by the pool are awesome

the resort is massive, with multiple beach fronts, pool areas, a water park, numerous restaurants and facilities

pool bar service is very slow and never come

but there are small pool-like beaches which are great for the children

pool food entretenient