rooms and pool, great staff and beautiful views - would definitely stay at this location again

the spa & pool where closed for remodeling.

spa, pool, and fitness center were very good

pool and jacuzzi was very nice

pool was amazing and kids allowed use all day

the pool

the room was also very large and the rooftop pool had incredible views of lake michigan

pool was not open yet from renovations

go to the pool the views are superb

good view from pool. great location. awesome to have a living room separate from the bedroom.

think the spa services we had were as exceptional as i would have expected at this high end of a property

, on renovations until june end, spa had no body to service, and in door swimming pool super small, restaurant not a good one

there was no room service menu, i had to call and have one delivered

early check in was lovely

room service orders were made and delivered promptly

location. swimming pool.

pool closed at 10pm

room comfort , the great location , the gym and the swimming pool the terrace is really great for take a rest or having

the pool is fantastic. antonio on the driveway is a grade.

the pool and locker room areas were wonderful

pool was closed gor maintenance and we didn't receive any notification

except the pool was only open until 7 so we didn t have time to swim because we were out during the day and

i called in advance of booking the hotel to ask if all spa services work

pool hours

imming pool, sauna, etc

cellent food), the gym and the pool/ spa facilities

the pool was like daycare for children

the pool was unavailable

swimming pool closes too early .

best spa and pool for lap swimming

the pool was lovely and offered great views of the city

ch smaller than it looks on the photos) so got very full, very quickly

aspect of the hotel and the restaurant, the bed, the huge bathroom, the view from the rooftop pool, the fitness area, and the fabulous staff

we were welcomed to continue to use the pool after we had checked out of our room

is a small pool and there are only a few chairs

loved the pool

renting out the pool and hot tub a lot of privacy

the pool and hot tub were great! they replenished the in room coffee whenever we asked for more.

no microwaves, mattress to form, pillows to soft and pool rather small.

gym and swimming pool very

pool is shallow but definitely not a problem if you have small kids

unfortunately, we did not check out the pool so i have no input on that

due to covid only 1 hour time slots for pool.

pool hours but that's expected anywhere. plus covid

close to everything we wanted to do! great gym and pool area.

indoor pool, laundry access, location, distance to downtown

swimming was what my kids were looking forward to the most on our little weekend trip, and we only lasted about 15-20

no room service. tv had no app availability.. netflix, hulu etc.

bar area

because she was too busy telling me not to smoke and not to have a loud parties, knowing i have kids, all while staring at my fiance who is a black man

pool small and was only a little over 3 ft deep, so it wasn

nice pool area

the pool ok the 19th floor was perfect for them, and the natural lighting was really nice and and

really enjoy the pool

i didn t like that we couldn t get into the pool

the room and pool

we enjoyed the outdoor pool

excellent pool area with lots of seats, loungers and cabanas

excellent pool area.

lot of little sensor lights make the room very bright at night, pool area could use a little something

the location and the rooftop pool.

pool was nice and staff kept area clean all day long into the night

pool

pool was closed, which was not on the website

2: no indoor pool

great spot good breakfast n the pool is nice

enjoyed the pool

the pool was too cold.

the pool and hot tub were freezing.

no hot tub, loud pool area

hotel (especially for family) good location pool breakfast rooms with kitchen (+) my kids thoroughly enjoyed the pool (+) the pool was clean and warm, breakfast was delicious and the hotel was near so much (-)price of parking and the pool was suppose yo be heated but it was cold. (-)pool needs a little tlc, but was nice (+) the pool was very nice (+) we didn t use the pool but went and looked at it and it looked very cool with views (+) nice view from pool area (+) the rooftop indoor pool was nice when it was -3 degrees (+)size, location, swimming pool for kids to enjoy (heated)

just us but probably we re the room right under the fitness gym so we keep hearing loud drop sounds

room service only when you call reception

they even accommodated my early check in

really would've enjoyed using the other facilities, like the gym, pool but due to covid we understand

oh, and the pool is very nice with a life guard

pool could use more seating, it was crowded but it s expected in chicago

concierge and pool

great location, great rooms, beautiful pool, attentive staff.

wonderful place to stay. right on the hot spot in chicago. love the pool.

was great, good amenities like the pool and gym although a jacuzzi would have been even better

the gym should also have a cable pulley machine instead of exclusively machines dedicated to specific

booked the hotel just for the indoor pool , the pool was like 10 degree my kids went in for 2 min in, parking is 33$ for 2 hours and like 90$ per overnight, room didnt even

ordered room service for dinner-good food, nice small touches and excellent service

gym and pool are great. beautiful views.

room service always made our room look great every day!

kids were sad pool was closed and unable to get caffeinated coffee for our coffee maker.

swimming pool is small, only suitable for kids

pool was small and there were way too many kids in the pool when my son wanted to go swimming

pool and gym could be more improved.

pool was a little small and over crowded.

lucky stripes bowling which has pool tables and darts

price, location, separate bedroom, pool, free breakfast and cocktail reception.

pool needs to be heated

it was a great experience from staff, facilities, pool.

pool closed at 10:30 wish it stayed open a while longer for 2nd shifters

the rooftop area by the pool was amazing. the bar drinks were wonderful!

loved the location and the pool was so much fun

the corner room and the amazing pool.

also the pool

the pool, games room and gym were all brilliant and the outside space was perfect

the amenities abound with a full fitness center, sauna and steam room, not to mention a pool and hot tub

the amenities are fab,outdoor pool,gym,sauna,steam room,outdoor basketball court,outdoor barbeque area where you can cook your

hopefully next time i get a chance to visit the pool area

the swimming pool and bbq area on level 8 roof top was fantastic

beds were comfortable. pool was great and the outdoor deck. location was perfect.

our room didn t come with a fridge or microwave. the pool was also closed

the pool area needs a makeover

like the hot pool very good have 2 family go in december to visit there, so i ve something wrong, we say free

staff , the pool everything.

like that they made sure people had a time slot for the pool so that they could clean it

location amazing restaurant mamas boy in lobby of hotel free breakfast pool hot tub nice staff free internet nice

having a view of the city and the pool/patio area

my kids enjoyed the pool and breakfast was good every time we went

the place was clean, from the lobby to the rooms to the gym and pool area

the pool was bigger and better maintained than the other city hotels we've stayed at

the hotel amenities were exceptional from the starbucks in the lobby to the 25 meter lap pool and exercise facility

the pool was also awesome

nice pool

i enjoyed the fitness room and the pool

the swimming pool exercise room and how quiet the area of my room

little sad the pool or complimentary breakfast or restaurant wasn't open

unfortunately the pool and hot tub were closed

was very friendly and helpful and i loved how they had a pool, whirlpool, and sauna

pool/hot tub closed for renovation - not a deal buster at all though.

how busy the pool was

the pool and work out location and how new the room was and the view

the beyond friendly and helpful staff, indoor pool, location

location was great and the pool was awesome for the kids.

amenities- indoor pool, workout room, lobby bar and restaurant were fantastic

we loved the pool, the restaurant, and the room was huge

location, view, rooftop restaurant /bar,pool

no water toys for kids for pool

the staff and the view and the pool and sauna/steam room - but mostly the staff!

full gym and pool

only real thing i could think of, is it would have been nice if the pool was open later than 7pm because their wasn t much else for us to do in the city

the only thing was i saw that the pool hot tub area was open until 10pm but actually it s 8

the view from my room looked so amazing and i loved the pool size

the pool/spa area was relaxing

the fourth floor pool is lovely

the room was clean and bright, and the room service was always on time

room service food was amazing!

great location, well equipped gym, nice outdoor pool, comfy bed

has everything to pool basketball court etc food was great

the pool as well as the balcony.

i was pleased with how attentive and sweet the staff was with my child, and between the pool and the gem of a park located in the green space behind the hotel, i had a very happy four

i liked the modern furniture, friendly staff, excellent breakfast and swimming pool.

i was expecting the pool to be a little bigger, with a hot tub but it was fine.

location,pool. helpful staff

clean room amazing pool tv that works! tj at the reception was amazing

between the gym, the pool, and the

pool area was excellent and very quiet so our children had the whole pool to themselves

would be nice to return in weather that can allow use of the pool

fantastic facilities, pool, gym and lounge area with shuffleboard

the pool was heated which was awesome and my daughter loved the play room

amenities especially pool and outdoor seating area

bathroom by the swimming pool smells so bad and was not cleaned for two days , i told security twice n it was still the

we pretty much loved everything. the pool was a tad bit cold tho.

that the pool closed early.

we like the location and really enjoyed the swimming pool and very clean.

it has a big, nice, warm pool

liked the swimming pool, the lobby area on the 15th floor

pool was cold

enjoyed the pool

really appreciated the calmness of the location, the pool and the views from the bar/restaurant

we loved the swimming pool on the 15th or 16th floor

if you stay on the 16th floor on the corner we were at two of the hallways smell very strongly of pool and

daughter loved the use of the pool and the gym while i was working i felt comfortable enough with her going as a teenager without

close to family in area and the pool

the swimming pool was closed.

site said the hotel has a pool

we would have loved an adult only time in the pool.

i enjoyed a quick quiet swim in the pool

the pool was super small. wish there could have been a jacuzzi.

wish breakfast was included, and that the pool worked

kids felt the pool was small

only non-perfect score was for the pool that was a little small (if there were kids in it, they kind of took over the whole thing) and