the wifi should have been entirely free

the clayhangar bar in the hotel very good food

chef is italian and is super professional and gives you a practically personalized service the barista of the bar a super friendly and very smiling english lady the waitresses of the restaurant

didn t know what dinner was available and at bar food was chinese , tasted like frozen supermarket meal

room service only when you requested it

are immaculate and very comfortable, location is perfect, prices are excellent and unlimited breakfast is value and fresh and delicious

i was offered a late check out as a member, and they helped me sort out parking

they had a pancake making machine which the kids loved

i liked the room the staff and the yummy breakfast

location and staff and late check out

great breakfast (except sausages), free laundry a bonus

parking is over the road and staff at breakfast a little unhelpful

bar area nice

free laundry location

connecting rooms for our family, kids loved it

swimming pool, friendly staff

parking was good and i enjoyed having a night cap in the bar

it has all the usual chain hotel trappings - but it is clean, comfortable and free parking!

thank you to the kind managers that would walk by and give my kids free chocolate as a treat

the bedroom was a bit squished with the 2 kids.

no wifi password given

wifi then they tell you no wifi on 2nd floor when you arrive , most rooms are on 2nd

wifi doesn't work, password not correct window do not close

old food in wardrobe, stains on walls, only thin sheet on double bed no duvet, no telly no wifi no tea or coffee, bar closed down completely and couldn t even use the toilet, had to go and

as having wifi and tv, didn't get either

once in, i then went back to the bar for a drink, (great selection of beers by the way)

easy to find. comfy beds and clean room. allowed early check in. good breakfast

good breakfast

lovely breakfast

although it's part of a pub the bar is far enough from the room so you can't hear talking from the bar

breakfast was yummy didnt really use anything else but hotel was very nice and clean

service was impeccable, specifically alex at the poolside bar and john at breakfast

leaving to catch a flight and missing their first rate full english breakfast

fabulous pool and changing room, staff were lovely

asked for a late check out.. arranged immediately

fabulous evening meal & delicious breakfast. friendly staff. lots of parking.

all great - room lovely, dinner and breakfast fab. thank you

we were able to eat, drink and work into the evening before a great night's sleep and a cracking breakfast

comfortable room on the quiet side facing the golf course exceptional breakfast and evening

excellent room, really comfy big bed and bonus spa bath was unexpected.

we didn t have time to use the leisure / spa

loved everything about this hotel which included the spa facilities

we enjoyed the use of the swimming pool at night and the following morning

only unfortunate side which ruined it for us is the fact we booked a spa to relax and get away from the kids for the weekend as does 99% of adults booking a spa hotel

food was lovely spa was a bonus too. hotel was lovely!

comfy and clean breakfast was great too

we had an amazing cooked breakfast in the morning

the full english breakfast was excellent

great breakfast

my dog was allowed to accompany me to breakfast which again was a lovely touch

my kids slept on the sofa

room had a little archway annex with 2 single beds for the kids

that was great as our kids are getting bigger now

the heating worked perfectly and the location was excellent with the added bonus of an ev charger

staff were super friendly on check in and my kids got a we present which was just so lovely and unexpected

bar is dog friendly with dining in the lounge area

lovely breakfast

the bar area is so cosy, would love to return on a winter's night and enjoy a drink by the fire

breakfast was exceptional

breakfast was amazing, staff were absolutely wonderful,nothing was too much trouble, masie was a

even has a 12 hole golf course that looks amazing

great for alton towers and of course the stunning 9 hole golf course right outside the hotel

were amazing fast check in on arrival, room very spacious with wonderful buffet breakfast, excellent customer service, beautiful location and hotel we will return

lovely welcome, room was comfortable and clean. breakfast was great. really lovely stay

after having breakfast we had a short walk around the golf courts that belong to the hotel

no cooked breakfast

excellent food. great bar area.

a full english breakfast is provided on the weekends

the bar had a great selection of beers and spirits along with non alcoholic

staff were lovely and extremely accommodating, and the breakfast was amazing.

its own chapel the hotel its self is amazingly beautiful spa and pool facilities are great good breakfast would i come back again absolutely travelled as a family of four with older children and

good rooms and loved the swimming pool, kids had a good time

beautiful location great gym excellent breakfast staff room everything

the food from room service was cold when it arrived.

upgraded to a lovely room in the main old mansion. excellent pool and spa facilities.

opportunity to purchase secure wifi. pool table and kiddies area in the bar.

they charge for room service on top of the food.

great bar in the evening

excellent value, with free papers, breakfast included and wifi

the staff were great, comfortable room and the bar / restaurant was good

great staff, excellent food, quiet location, easy parking. fantastic value for money.

could do with disabled parking bays near entrance but it was not a big issue

like hotal becoz they have apatment feel like home my kids very happy evething is very nice clean

good wifi

great because we had space for my husband and i with our two kids (14 & 9) and it was perfect for our dogs

the rooms were beautiful and clean, & the bar lady working was very helpful and welcoming

hear bar noise and other occupants through walls at night but given the age of the building, that’s to

some noise from the bar until 1 am but what you expect when staying in a pub

property was lovely, staff in the bar were really nice and so was the locals

good bar downstairs to a pint too

the kitchen was nice with plenty of complimentary tea, coffee, hot chocolate etc

the family room was excellent= comfy beds, wee kitchen etc

i particularly liked the fresh milk in the fridge (i hate uht milk in my tea) and the kitchen area was really useful with small kids

stayed in the purpose built chalet, with a mini kitchenette and lounge and working area

it was nice that we had our own space and kitchen ,bathroom etc

ideal for dog owners. fantastic food , excellent breakfast

only thing was the lack of seating in the bar area just to have a drink

the dining and bar area was clean and cosy

located in a very quiet village, good food, friendly staff, very comfortable beds and a super breakfast

breakfast was good as was the sausage for our dog

there is free car parking

wonderful hotel. lovely restaurant and bar attached with excellent beer sold.

excellent staff, very comfortable. nice bar and restaurant.

room service was a nice touch

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

free wifi which is essential as none of my party had any signal at all

from the spa experience, to the fabulous dinner, and then drinks in the lounge, it could not have been any

relaxed bar and nothing too much trouble

finally helen were helped re breakfast service & also afternoon tea

parking spaces were not always available outside our block

we needed a beer bottle opener and neither of us had brought one so they collected one from the bar for us to use

breakfast was excellent

the bar area was a very relaxing area

was very good, staff were friendly, rooms were quirky, bar and dining areas cosy but interesting

very accommodating in the bar in the evening

towers and epic breakfast :) very child friendly with a lovely large play area outside for the kids

helped but it was lovely to sit out on the terrace for some food with the option of getting room service if this didn t suit

friendly staff and great location for alton towers. the complex was also wonderful for the kids.

breakfast was amazing too

loved it great for kids. breakfast lovely

towers with my teenage daughter,good value for money,lovely brekkie,never got to go swimming as kids times didn’t suit,apart from that no complaints

the leisure facilities were really good and clean, we used all the facilities apart from the gym

like the pool and gym

swimming pool and food was excellent

to top it off, the bar area was quite large with lots of seating and large screen tvs

location close to m6 en route to lake district cheap, clean, adequate breakfast, free wifi & parking - does what it sets out to do very well

we needed, it was extremely well priced, the sofa bed had been put up already for us for the kids

was very comfortable and i slept soundly the staff were very nice and helpful then the breakfast was delicious and lots of choices i was very pleased with my

location and parking facilities

size of room, great customer service, great facilities, clean, nice grounds, free parking, great breakfast

emaculate, lovely rooms, great bar and restaurant

the bar area and restaurant was modern and newly decorated

food in the bar is very nice and responsible priced

great staff, bar and restaurant provided excellent quality food and drinks. comfortable stay

loved the room and bar area, the hotel was clean and we liked the decor

we arranged an early check in with the owner as we were there for a funeral

nice to have the bar downstairs and location is great

also being able to buy a bottle in the bar downstairs and bring it to the room was brilliant

sometimes the wifi was slow

check in with detailed instructions provided ahead of time, helpful/friendly staff, really nice bar downstairs, great location

friendly staff and pleasant bar area

would be good to know where the rooms are relative to the pub bar when you book.

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

one of bar staff bit miserable

pub, staff were superb, the lad behind the bar was brilliant, his shift was finishing and he took us to our destination in newport really nice

unfortunately the restaurant and bar closed at 9pm, even for residents, somewhat curtailing our evening

the bar and restaurant inside the hotel had a great selection of beer and gin (which is hard to come by

room and location, breakfast very good

great breakfast

clean and the beds are very comfortable, also the food is very good and reasonably priced and the breakfast is excellent and it’s all locally sourced

bar - excellent food - very good but would welcome more vegetarian options

they accommodated an early check in and late check out, plus provided access to the property because they knew we

clean, recently refurbished pub with a lovely outdoor bar and seating area also the staff are very helpful

rooms great; kids ate there before the evening reception and all 3 very happy; breakfast outstanding and served

service, great atmosphere in the bar and comfortable accommodation matched by the food which was great

could hear noise from the bar in the bedroom

bar life is very busy and the staff are gorgeous (ladies and men) so lots to engage in

bed, excellent staff, the young lad on the bar (ryan

the food in the bar was to die for

it was a busy saturday night, but we were helped at the bar and swiftly checked in and told (shown too on a lovely welcome blackboard) some helpful

a perfect location, lovely room with good facilities great welcoming bar and lovely restaurant

breakfast was one of the best on our trip

position, friendly, helpful staff, nice breakfast and good grounds, parking and outdoor seating area

would have liked the lights dimmed down in the bar area to improve the ambience but that is all we could

staff were friendly food was lovely drinks/ bar atmosphere was great

we had a fabulous meal in the restaurant & a couple of drinks in the bar after

the breakfast was excellent, probably the best full english we have ever had.

bar was good with a good selection of beers

nice breakfast

breakfast was excellent. as was the evening menu.

breakfast was brilliant, food is incredible i used room service most nights and

nice atmosphere in the bar area, not too loud.

great place handy for mottaram hall golf club

there is no room service available which was a shame.

forgetting to put hot water in my coffee pot for room service breakfast and then at finally dance music coming on at 6

breakfast items: poor jam & marmalade; croissant stale (needs to be heated or better quality like

breakfast was excellent

a lovely cooked breakfast and excellent accommodation great hosts

breakfast fruit & toast were both copious and good

very cosy bar and helpful, friendly staff

very friendly staff. nice breakfast. clean rooms

breakfast plenty full room amazing staff fab.

were only too happy to help and really knowledgeable about the area too, we had a drink at the bar and sat outside after the long drive to relax before bed, the place is a 3* establishment but

we had a few drinks at the bar even late at night

fortunately there is an alternative level route via the bar and function room, but you have to pull a long face to be offered it