hotel itself is great and breakfast was ok

extremely clean and secure parking (pay separate) staff • gym • location • restaurant • great modern

gym had good seclection of equipment

rooms are clean and spacious, and the small gym is perfect for a quick workout to stay in shape even while travelling

we managed to get a nice early check in

buffet breakfast with lots of choice

gym and pool we re great!

wifi could be faster

the kids really enjoyed the pool and we enjoyed the spa

we stayed here ist time with our kids and they enjoyed the pool very much

we were upgraded from our booking to include breakfast and it also appeared that we were given a spacious executive room with two enormous

leonardo hotel it was very clean the beds were very comfortable the staff were always polite nice bar area in the triumph bar and we were given complimentary breakfasts what s not to like i had a

spacious. clean, feee parking

breakfast is great and the staff are so helpful and friendly - always smiling

he was really friendly, as were all the breakfast team

as we walked threw the door the guy on reception was so friendly, the room was beautiful, the bar had a lovely atmosphere, and the breakfast was outstanding

food is delicious and a wide variety of bar menu

in the bar and michelle also fiona we’re all so kind as my dad is very ill they all showed compassion

staff were lovely, great value for money, great food and staff in the bar too.

great bar and food

restaurant and bar area were amazing

the wifi was useless

bar prices were responsible, however as i am a real ale drinker there was only two draft ales on

there is plenty of free parking and always tables available for either meals or just a quiet drink

great bar serving wonderful drinks and food

it is value for money and we like like the bar area and

will be back as a couple though, as don't think kids appreciated just how spectacular the hotel is

except people banging on the doors below us for an hour between 1-2am, waking all kids up

front of house, bar and kitchen

lovely seating areas in the bar and restaurant

i didn't have breakfast and the location was excellent

good size room comfortable beds nice staff, and good breakfast if required.

location breakfast and facilities

friendly staff. relaxing made the changes to the breakfast that we asked 4 clean room

location great food all good breakfast great, had 1 evening meal excellent

close to motorway/a5. clean room. good food. great bar and service.

didn't use the restaurant or bar but they did look first class

nice location easy parking. lovely quite peaceful room evening meal good

of parking to start with, lovely rooms and the food was amazing the fish and chips were first

ven opened up the bar late

hotel lovely, staff good and spa a joy

was no room service by phone, as a lone traveler i really didn't want to go to the bar to order my

spa facilities and room size

the evening meals could have been better felt sorry for the kids as the menu was not for them

the grounds and the spa the room was very nice and breakfast all the staff went out there way to make my wife birthday

restaurant and bar excellent (indoor & outdoor seating) would definitely recommend to friends

evening meal and bar were excellent

of this before arrival which helped, as we could make other plans) we did have a drink in the bar which had a really nice ambiance

in room spa bath fantastic and whole room very tidy and clean with good facilities

amazing food as always. bed and room comfortable and clean. huge spa bath!

room was very contemporary and breakfast was lovely

food from room service delicious

i liked everything, only fault was one of the kids beds kept collapsing

the kids enjoyed the play area outside

they have fridge that is super cold to keep things refreshed for a drink, they have gym they have bar and restaurant facility you can go eat, just so much nice things it has to offer

the room service food not too tasty, my salad not very appetising, though chips were lovely!

of chairs, desk and a table - house situated in a nice park with many old trees - plenty of parking available on site for free - easy to

wifi signal poor

2 mugs - my kids like a cup of tea too

2 mugs - my kids like a cup of tea too

for 2 adults, 3 kids online, seemingly impossible

room was big and enough for four family members. kids really enjoy it staying there.

cheap and ideal location. nice room. plenty of ev charging

great to have ev charging point just outside

kids didn't enjoy the breakfast as there were not enough options

room service always knock on door to get you out early

very good with key card on lift, kids used stairs and didn't realise it was for emergency only

luckily we put the latch on because there was kids in the room next door who had tried to open this

on match day could not go into bar , yet people at the match could go to the restaurant

great parking and casino

me late check out fee of 25 with no reminders or notice that a charge would be applied

d see it was on the tv later on) pretty basic but suited

the beds were comfy and spa was lovely

nice swimming pool, room service

greeted with cookies and the politeness of all staff - the pool was lovely and complimentary

very small gym so i wouldn t recommend for anyone going for that.

room service was excellent

good working wifi & tv to cast

the wifi was ok but the connection to smart tv didn't work for me.

quiet, easy to park, easy to get to. breakfast was good.

gym, pool, sauna and jacuzzi are a great bonus and just 4 to use it all

staff where lovely and the hotel was great for what we paid, enjoyed the pool :)

staff exceptional and friendly, everything you could possibly want was inside the hotel including gym and

free wifi

the spa area was excellent, with a refurbished steam sauna and a well-maintained jacuzzi

disabled parking is limited

parking availability and great wifi too

good, comfortable bar and terrace

great food at the bar and in the restaurant

wifi was very weak.

plenty parking and bar food was lovely

in the bar for a few drinks service is excellent except for one foul mouthed local

was a bit disappointed that there was no food on sunday, but the bar was mostly empty in the afternoon & evening, so i understood the reason

the bar staff

good selection of food and bar was good and reasonably priced

short bar opening times! very good central hotel

1 was in my room one of your room service just open the door without knocking the door..

very competitive bar prices. short bar opening

wifi was very slow and room service was only once every 3 days

no free wifi to use for long hours

the breakfast was delicious as was the evening meal in the bar the evening before

friendly, the room was clean and comfortable, was offered a free upgrade as my room was above the bar with england

refurbished room was great, bar was nice as was the food offering.

all good, entertainment saturday afternoon, bar staff were very friendly and good at their jobs

was lovely, bar staff were great

clean lots of parking

cheap and cheerful and loads of free parking

no wifi throughout the hotel

said no room service and signs displayed dinner from 5

no wifi in room was only downfall

for a spa and relax night food was amazing spa and facilities were amazing just what i needed and did not

was very good , wide selection to choose from ample free parking the gym and pool were included in the

the food was beautiful, my daughter has a terrible appetite and ate a 3 course kids meal both evenings which was also reasonably priced

the leisure facilities are excellent with a large pool overall 5* and we will be back to stay and play a game of

were great the young bar staff were very welcoming a very good establishment i like staying in best western they

bed was so comfortable but what i liked most is for an extra 10 you can get late check out for an extra few hours

the environment and strong wifi

clean comfortable free wifi and really friendly staff

wifi was good for the work i was doing

no room service

for room service could have been a little hotter

i didn't have breakfast here but it did look good, i did however have some room service i went for the fish and chips and that was excellent

gym was very tied and small

i asked for a receipt and received one, which had the kids grand parents name on it although i paid for both rooms and signed both documents

ly meal taken), comfortable lounge with bar

is clean and looks nice, no noise in the bedrooms, bar staff are lovely and extremely helpful

evening and breakfast was so yummy and would definitely recommend staying here

english breakfast was very good, hardly any time to make the toast before it was presented, rooms were

breakfast extremely good staff very friendly .

spotless, staff very friendly, free car parking and cheap nice bar next door.

well equipped gym and wine was reasonably priced at the bar

added bonus is that the reception , bar and restaurant are decorated for christmas with two massive trees

breakfast was excellent, it is clean and staff are very helpful

breakfast and staff was excellent

the smell of fish in the dining area at breakfast ud83dude0a

spa bath was amazing, and the room, particularly the bathroom, was immaculate

room had a 4 poster bed and spa bath and was presumably located in the older part of the building

slightly restrictive breakfast time 8am to 9am.

have to come outside hotel area to get to bar/breakfast

the food in the bar was amazing - would definitely recommend.

building and good value for money, also i like a hotel with baths as really helps when you have kids that are scared of showers or just want

car parking and a nice park nearby for the kids

not a friendly place for kids

please do not go here, especially if you have kids

cheap and and a roof over your head for a night, personal warning do not stay with kids, this isn't the place for them, high possibility if your staying on your own you won't feel

breakfast v good - all fresh and well presented

clean rooms, great breakfast, amazing hospitality from staff.

breakfast was amazing and delicious, plenty of food available

very pleasant stay with excellent faciliries and breakfast.

we paid in total £126 for a nights stay with late check out and breakfast

wifi came and went a bit

great parking and access

great to have an in-house bar and restaurant

wifi kept dropping out

location, easy parking, lovely reception area

food bar should be 24hr

the really late check out

mini bar no fresh fruit basket but in reality it is what it is , for a budget chain it does amazingly

the hotel also offers freshly cooked pizzas and a limited bar which are a bonus if you don't fancy the service station food court or supermarket options

staff very helpful and bar with wine and beer with a lobby area.

off road parking and an excellent pint of guinness for 3

loads of parking space which is also watched over by cctv

easy to find, good parking, room clean and tidy, food was tidy will defo go again

friendly staff--nice breakfast and easy parking there

free parking

only downfall was the paid for wifi it dropped in and out pretty much every couple of mins

the gym and pool facilities were fantastic too

restaurant seemed pretty empty but there wasn t a table until too late for us as we have young kids

staff were not clear on timings for the last orders of hot food for room service dinner

they even gave us late check out and free parking which was soo nice of them

breakfast was fabulous and the bar staff especially katie was amazing

room service sandwiches not great

decent wifi, good enough to stream netflix etc

right in the middle of the wedding guests, doors were banging, people swearing and shouting, kids screaming this went on for hours and hours

free parking, free fast wifi

there should be a kids breakfast price in my opinion

breakfast was fabulous

pool film of kids having swimming lessons.

very helpful staff and high value for money. breakfast was also excellent

with massive tvs the pool is a great size and the steam room was never busy there were loads of kids playing in the pool when we were there at about 3

decorated rooms, bar and restaurant

room was very clean and well presented. bar served good pizza, but limited beer.

amenities with in the grounds of the hotel, this consisted of a farm shop cafe by day and eating bar area by night

a taxi to get to meriden or berkswell for an evening as this hotel bar and restaurant closes very early

the rooms are modern and well proportioned providing everything you require, the cafe bar and the à la carte restaurant were outstanding and the service was flawless

bar and restaurant very good

bit noisy at night as the bar and beer garden stay open until 1am

wifi in our room kept dropping out - we tried to stream a film

iday) - it didn t bother us too much though

location to the nec was a 9 min drive parking on site pub grub and cheap made it a perfect stay

wifi in the room wasn't great and the breakfast wasn't the best

the wifi was really poor

the lady on reception sorted things out for our stay and we were also very welcome in the bar and tables are set aside next to the restaurant for us to dine

could be a slight improvement with breakfast

breakfast was lovely cooked

facilities were great, good service. nice big rooms. fine hotel to go to with kids.

hotel itself was clean and tidy, bar area is nice

size of the ‘gym’

i had to wait in the bar and got prompt a coffee for free from a very friendly lady

there was a gym though we didn't use it

had a lovely vibe and extremely clean breakfast spot on

ample parking very close to entrance

friendly and welcoming went out of their way to help breakfast very tasty room clean and tidy would stay again next year when we go to crufts all the

then the following day we were having breakfast and the same receptionist came in and asked us how the concert was, which was really

the hotel is very comfortable with the food and wifi good

park next door had generators running would as for a room further back

noise of the lorry park next door

bit dismayed to find that there was a huge lorry park attached, as well as a large carpark

the accommodation was far enough away from the lorry park to not be disturbed by the traffic noise

visit nice bar and rooms are clean and tidy staff are excellent nice big carpark

the restaurant is popular parking isn t the best and we couldn t find a parking space for over an hour

requested and were given early check in which helped our schedule immensely

easy on site parking friendly staff positive visual impact of property on site bar and restaurant room service was an option good sized rooms great selection of wine and cost

it was easy to find and plenty of parking

room service, unless i m mistaken

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he could sleep before work

the cottage was excellent everything you needed. good location parking and wifi.

the wifi signal wasn t very good.

easy parking . nice room . comfy bed . excellent customer service

parking can be tricky if arriving late

wifi signal strength could be improved; it was intermittent at best in the rooms, but full strength

while the gym was small, it had everything you d need; the pool was a decent size & good temperature for

good parking

if i had to nit-pick it would be a lack of parking, but only due to ongoing ground maintenance

quiet and clean hotel with good facilities

the staff working in the breakfast time and also staff in the pool was very nice and friendly.

this hotel had a cafe (lounge) area with plenty of tables and seating with a licensed bar in the evening, the breakfast was a

late check out breakfast

maybe a floor for families as some screaming kids work us up at 3am and 5am

after midnight with sleepy kids and the two wonderful ladies working the reception made everything so easy

late bar so able to have a drink when we got

ease of check in and room service availability

the bar is very strange and it was only on asking about the decor we found out it was dedicated to

from the receptionists, waiters, waitresses, hotel manager, bar staff, absolutely every single person

the bar was poorly stocked ie no malt whisky n

parking is easy, and the location is good for rugby

the wifi was reliable and fast

no room service and noisy and cold

have stayed at the hotel previously as it is close to the nec, has plenty of parking and free wifi and a good selection at breakfast

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

the wifi signal was not good from the room we stayed in.

staff were really friendly nice gift box for kids in room lovely heated pool great breakfast

the room was excellent, clean, spacious, swimming pool and gym excellent

fantastic gesture and the kids all appreciated this in making our parents' stay extra special

my reservation wasn’t found for breakfast even though i paid for it but the kind staff at breakfast (which was one of the better

convenience to nec, great amenities - bar, gym. breakfast

5 degrees so we ended up waking our kids and moving

early check in. staff very accommodating and friendly. free welcome drinks and breakfast.

many of the staff behind the bar were also exceptional and i cannot commend them enough for their warm, friendly and helpful

breakfast was great! lovely bar area, staff really friendly and location was fantastic!

gym was too small

gorgeous cooked breakfast in the morning by the couple

the breakfast was excellent

lovely room, tasty breakfast, perfect location, but the hosts take the prize

breakfast excellent

super breakfast