room allocated to us was at the back of the hotel, away from the lorry park, so was very quiet

that there is a potential for noise early morning as there is a truck park nearby but you can't beat the value for an overnight stay or two

noisy from lorry park opposite.

room 16, this is on the front of the property, road noise and the lorry park noise was an issue, a different room would have been better

the staff are very friendly and helpful we met the bar manager who was very accommodating

wifi access unreliable. bit mean with the tea/coffee facilities in the room.

no table to get food no room service

room, room service available, parking and wifi good and nice dinner on the sunday, easy to find and

wifi fast and good signal throughout hotel

easy on site parking friendly staff positive visual impact of property on site bar and restaurant room service was an option good sized rooms great selection of wine and cost

the reception and bar area were welcoming and well set out

the room.had everything i needed, it had a restaurant with a bar and it even had a gym.

5min to university. clean and tidy. superb room facilities. room service.

wonderfully clean, great location and great parking

horrible cheap, foam pillows. no evening dinner or room service.

i requested for late check out and paid 15

wifi didn't work in the accomodation block

was not provided a wifi password and the bathroom was a little unclean in details

unable to sign in to wifi in my room

comfortable rooms with private parking right outside

wifi not great but they said they were working on it

out to find some one my objection here is what if someone as a medical emergency, you advertise room service ,this was appalling the phone just rang and rang and no one answered when we booked

the complimentary breakfast was delicious and had plenty of variety

wifi worked well, and i slept very comfortably on the bed

the food was really good quality and excellent value for money with the option of room service - which is always a bonus

there was no hotel information in the room and room service was not offered

great location lovely comfortable room great wifi good bar and food

plenty of parking and well disguised renovations

the free wifi was not secured, but no issue if you have a vpn.

breakfast had a wide variety of choice was hot

rich and ollie accommodated us to perfection in the bar area as we watched the kick off to the six nations

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

nice welcome, great location, good parking, wonderful garden, great breakfast and very comfy bed

home grown fruits and vegetables, lovely garden to sit out in on a balmy evening, safe off-road parking

good internet and free parking

plenty of safe parking & beautiful gardens

reception staff top notch bar staff superb breakfast staff excellent room was very nice

great facilities and breakfast. lovely comfortable room and bed.

place was amazing for the kids

and helpful staff, room was surprisingly quiet but a bit cramped for a family with 2 adults and 2 kids

and clean and food very but should have kids menu out on tables with other menu as we did not no you had to ask for kids menu behind bar

bar meals are brilliant and restaurant meals

to speak to anyone day before arrival to request early check in as we were attending a wedding resulting in having to book an extra night the day

there is a lovely warm feeling from the staff. bar area very nice , great breakfast ‘

the young man in the bar was especially helpful and went out of his way deliver excellent service with nothing being too

staff were pleasant, managed an early check in despite them being busy preparing for a wedding

would have enjoyed a cocktail at the bar but obviously not a deal breaker

good, bedrooms great with comfy beds, staff very friendly, and there is a table in the bar area that looks out over the hills which was great for an evening beer

lot's of rear parking with ev charging points

venue (not our wedding) the whole day seemed very well organised, lovely food, well priced bar friendly and attentive staff, all in all a very pleasant stay and would certainly recommend

some plane noise, bar was a bit limited (just bottled beer and wine)

response from room service

due to the fact there is no full room service i would suggest a check list on the outsude of the door for what needs topping up i

hotel lovely, staff good and spa a joy

the pool and gym were excellent and everywhere was cleaner than expected. a queensize comfy bed.

hotel when we stayed had busloads of school kids with usual unsupervising teachers

was clean and has a well equipped gym

was so uncomfortable i decided to to take a wander during the night on the first floor were the bar and drinks stations are only to be met by hotel staff to tell me i should not be there during

didn’t like the fact the spa was closed at half 6 and i also didn’t like how busy the spa was

liked the staff and swimming pool, steam room and sauna

the added on car park and the added on breakfast.

breakfast was the best time and good choice.

breakfast nice always ..area good to get places fast .been many times now .

ev chargers- but you need to bring your own cable

we were delighted to find out the bar and food menu was 24 hours

top bunk could have been a bit cleaner as there were kids hand prints over the ways and the board

we were allowed to eat our takeaway in the bar area, he put music on

very minor observation would be that due to work on the bar there was a limited selection of cider, however i’m sure on my next visit this will have been

he went out of his way to help us with parking due to us having 3 vehicles with trailers

flight was before breakfast was served so im gutted i missed that because my meal in the bar was absolutely gorgeous

a little old-fashioned and the bar area is a bit too brightly lit

delicious, and the staff were all lovely (especially the blonde woman who checked us in from the bar and showed us to our room on the friday, didn't get a name unfortunately)

good atmosphere in the bar and restaurant, rooms were very clean and well presented

lovely airey room,clean and fresh. breakfast was tasty and well cooked

bar area think a separate check in desk is needed as bar always busy when we check in

the breakfast was good too

pool, gym, breakfast, staff, room actually everything was perfect :)

lack of free wifi

the menus, both for the bar and restaurant, as well as the room service menu, were amazing and the food was delicious

clean, friendly, great breakfast. pool was great. good location for alton towers

even set aside a dog friendly area for breakfast and evenings

basc breakfast left in a cool bag with no ice block - no one to meet us when i had arranged an early check in

great bar too with lovely meals. very close to mallory park circuit.

very clean and excellent value excellent food and service well stocked bar and friendly atmosphere with olde worlde charm

cold water tap not working for spa bath in the evening but did in the morning

restaurant and bar excellent (indoor & outdoor seating) would definitely recommend to friends

food bar should be 24hr

very convenient as attached to food court with subway, kfc, noodle bar etc

hotel, travel to the ground for the match and afterwards eat in the services and enjoy the hotel bar before retiring

staff very helpful and bar with wine and beer with a lobby area.

the hotel also offers freshly cooked pizzas and a limited bar which are a bonus if you don't fancy the service station food court or supermarket options

pub with history and character, convivial bar with locals popping in and a well behaved labrador enjoying the company (and any available

great bar with a good selection in a village location just outside of the town centre

very accommodating as we needed early check in to attend a wedding

pub has a cosy bar for locals as well

to go into a bar full of drinkers with my son to get the key

the wifi log-in in the bar did not extend to the rooms, from other reviews i now know there is a different wifi but why

room was fine for what we needed, the bar was lovely also

30pm when we arrived and weren’t offered a complimentary drink at bar while we waited 25

located, plenty of parking, friendly and helpful staff in the bar and kitchen

the open fire in the bar is lovely

good selection at continental breakfast. clean room, good ensuite, good wifi, comfortable bed

wifi came and went a bit

only just been reopened, so everything from parking , reception areas to the rooms are top quality

wifi signal wasn t particularly strong, which was challenging using a fire stick

surroundings,the cleanness the bar lounge,the room,staff were lovely very polite,breakfast was very good and good value for money

gym/swim facilities open early and closed late

lovely hotel, only downfall was the paid for wifi it dropped in and out pretty much every couple of

kids will love the pancake machine

the room service was very quick and the whole experience was very relaxing

lenka & rupali thanks for looking after the kids

clean room and comfy bed. the breakfast staff was very friendly

location, good facilities, lovely bar area, very helpful and friendly staff and comfy bed

never a cue at the bar comfy bed good shower nice staff

parking on site and early check in

hotel, nice rooms, bar and check in process

pinky at breakfast ( supervisor) was great ud83dudc4d highly recommend - thanks to all the (+)very comfortable beds. lovely room and a great breakfast. (+) breakfast was superb, so many choices (+) my daughter and i had breakfast out with family (-)on the expensive side and didn t even include breakfast. (+)great experience and great breakfast (+)big room nice staffs good breakfast.. (+)didn t have breakfast but particularly loved the design of the bedroom and bathroom and the bed and pillows (+)hotel, lovely rooms, nice and modern, great products in the bathroom and an amazing breakfast (+)we really enjoyed the breakfast

the brooklyn is a amazing hotel.very smart contemporary room great bar and a wicked breakfast

the bed was especially comfortable, and the wifi connection was superb

staff in ur restaurant especially the lady who ran ur bar and restaurant, she was a wonderful staff member and a

very clean, car park is really good with very wide spaces and ev charging (but remember you have to pre-book)

wifi could of been better.

a better choice of breakfast would be good

reliable fast wifi

the fact you can smoke in your room. late check out available at a price

room service last 7 days

clean hotel and access to free wifi and tea making facilities

wifi should be free

late check out

for a budget hotel - convenient location with an indian restaurant next door, clean, good wifi and the tv worked

t always the case

over the last few years, and it has always proven to be a very pleasant location, with ample parking decent sized, clean rooms and a very good breakfast selection

ould be due to the corner room we got!)

the bed was very cosy, the tv was big enough to watch from the bed and the wifi worked very well

there was ample parking

very friendly staff, excellent dinning, free parking we really enjoyed staying at this hotel.

i had breakfast every single day, brown toast and pastries, yoghurt and a pot of tea, but you can choose

breakfast was a choice of full english, salmon and eggs or continental

as soon as you go into the bar area you get a genuine friendly welcome - no corporate sterile forced smiles - the folks here

we ate in the restaurant and the food was excellent as was the cooked breakfast

breakfast was really superb, best we’ve had in a long time, staff were friendly and

room service available for food

links without causing the calm and tranquil atmosphere to be disturbed plenty of on site parking superb well laid out and very clean room both dinner and breakfast the next day were very

great food .. son loved the pool and lovely rooms

as with a lot of hotels wifi was poor. very little signal and low speed.

wifi connection was a bit weak in upstairs room

great evening dinner. nice shower and sizeable room. breakfast cooked to order.

really cool little bar with great selection of ales and wines

coffee at breakfast was cold and stewed but otherwise all great

the location was very peaceful. nice rooms and lovely cosy bar area

the parking

requested late check out due to our 2 small kids but hotel didn't allowed us that

kids slept though so

withs kids no worries, when kids shouting

want to help till we took it further i was very disappointed that i was told i could have an early check in as it was my wedding day and i rang to make sure it was all booked in to be told

kids’ pizzas fine, starters very good

room was immaculate and beautifully styled the bar was busy and had a great atmosphere great location and the staff were so friendly and

lovely bar area of an evening, great atmosphere

teas and roast available in the bar comfort of the bed spacious bathroom

lovely atmosphere in the bar and restaurant

wonderful food, gorgeous bar garden and fabulous staff

the spa was very nice very relaxing

improvements would be doors on the showers, and a bit clearer when ordering room service where it's coming from

pool was a good temperature, not too busy

the spa is amazing such a cosy vibe after 7pm without screaming kids then finally adults get to enjoy it

drinks at bar pricey

there were quite a few unsupervised kids at breakfast - difficult for you to do anything about but i saw 1 child touch 3 bowls before

bonus is kids eat free at breakfast and the hotel is only about two mins from the m1, but far enough away

tea coffee facility in the room, we didnt try breakfast, but will do next time, loved the bar area, lovely and cozy but modern

room service could have been better

the room was very modern and clean, the buffet breakfast was excellent and all the staff were very pleasant

location. serves a decent breakfast.

easter egg treats offered which was a nice touch for the kids

room service is

fantastic staff, free parking, best room facilities.

very clean, great breakfast

sunday breakfast superb and all the staff were friendly and helpful

staff were excellent and a good choice of breakfasts. good bar area and very good dinner.

lovely breakfast and evening meal

excellent manager and friendly efficient waiting and bar staff

on a busy saturday evening was tricky as you have to go into the pub and battle through the busy bar to find someone to help you, i would recommend leaving bags etc

restaurant manager doing a great job - nice bar meal and drink, great big room, very

big beds for the big kids and 2 adults and another bed for the younger one

super huge family room, with grown up kids

liked the fact it had other things to do such as the spa and pool etc, i really liked the fact all the staff were so welcoming and helpful

restaurant closed at lunch and limited menu for adults. kids menu was excellant

loved the long hall. room was very clean and comfy. late bar was a bonus.

it is value for money and we like like the bar area and

front of house, bar and kitchen

i'm just typing some extra words here because i have to fill the bar and booking

except people banging on the doors below us for an hour between 1-2am, waking all kids up