i'm just typing some extra words here because i have to fill the bar and booking

early check in was accommodated but ideally not worth £15 extra

to pay £30 for early check in

after warning hotel there would be at least 16 for evening meal, it was chaos, my kids were given there meal and finished it before my husband & 1 even got ours

however terrible night sleep as there was a room above us and could here ever movement and kids running about making it even louder, woken up by upstairs at 7 o'clock with a

i didn't have breakfast and the location was excellent

good size room comfortable beds nice staff, and good breakfast if required.

friendly staff. relaxing made the changes to the breakfast that we asked 4 clean room

location great food all good breakfast great, had 1 evening meal excellent

location breakfast and facilities

it s a traditional hotel with parking space and bar restaurant. the hotel was warm and cozy.

bar prices were responsible, however as i am a real ale drinker there was only two draft ales on

there is plenty of free parking and always tables available for either meals or just a quiet drink

nice and clean friendly staff good parking well done

the food at the bar was good and with it being a greene king it doesn't break the bank

went to the bar a beautiful not over priced glass of wine

had a gym as well which was great

gym, quality of food available

good english breakfast. spacious rooms.

there was a gym and breakfast included in the price

loads of parking space which is also watched over by cctv

parking was free and covered by cctv

easy to find, good parking, room clean and tidy, food was tidy will defo go again

great prices in the bar and amazing entertainment

friendly staff--nice breakfast and easy parking there

arrived late, kids sleeping so didnt have energy to change rooms)

didn't get a chance to try the breakfast because i had to leave early for my conference

easy parking, nice breakfast, friendly staff

there was ample parking on the premises too, free of charge

staff are super friendly and helpful, facilities are good to help unwind

loved the decor in the communal area and sofas in the bar area

position for the golf was perfect

location was great for the golf event we attended

right by the canal and a short canal walk to a lovely pub, although the hotel has a nice bar and restaurant

it was close to the belfry golf course

there's a rest stop next door with a multitude of food options and a laundry facility

great to have ev charging point just outside

sofa beds were extremely uncomfortable for the kids

were 4 (me and my 3 kids)

for 2 adults, 3 kids online, seemingly impossible

the gym showers and changing rooms still look very shabby and not great i

hotel lovely, staff good and spa a joy

com to sort out but she managed to upgrade us to a very luxurious suite with 2 z-beds for the kids

including the bar football football if you need to watch it, enjoy the gym and the swimming pool breakfast is excellent love the evening meals

response from room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he could sleep before work

bar and restaurant were nice with a good breakfast

wifi connection timed out a lot, and in my room, no.16, was really weak.

service was a little slow on a couple of occasions in the bar and restaurant.

parking can be tricky if arriving late

wifi signal strength could be improved; it was intermittent at best in the rooms, but full strength

stayed there for 5 days)

bed; good choice of evening meal; very good and well presented tasty breakfast; comfortable bar and lounge area

wifi and mobile phone reception was zero in the room we had and although not thw hotels fault, the

a few issues with wifi now and again

great parking and access

hotel & golf course

there were less kids running around

exceptional massage and the spa was lovely and clean

not very friendly, manners cost nothing the club area is like a leisure centre, kids in main swimming pool

room was next to the laundry room

i did think the gym staff a little rude

food, courtesy of staff and the swimming pool, sauna, steam room and gym facilities.

the kids really enjoyed the pool and we enjoyed the spa

room, breakfast , bed

bar area was also fab

have been nice to be able to take our little dog in the restaurant, the bar wasn’t very comfortable to have meals

staff were lovely, great value for money, great food and staff in the bar too.

we asked for an early check in as we’d had a long drive and had to go to a funeral

great bar and food

food is delicious and a wide variety of bar menu

amazing breakfast

the breakfast was very nice, loved the waitress service

had a lovely vibe and extremely clean breakfast spot on

room was a bit small and they were having trouble with the wifi while we were there.

i had a dinner in the restaurant, and a drink in the bar area beforehand, all wonderful

staff are really friendly and the kids enjoyed the digital games table in the lobby and playing in the garden area

gym was v basic/small

breakfast

noticed a gym on site too, which was soundproofed from the rooms/hallways which were very quiet

fantastic breakfast, beautiful ambience, friendly staff, playground for my kids, fridge for preserving food

came up to watch the golf at the belfry, so location was perfect

location to the nec was a 9 min drive parking on site pub grub and cheap made it a perfect stay

comfortable beds, very clean room and exceptional room service

a comfortable bed bathroom maybe needed a little tlc but was adequate, good atmosphere in the bar and excellent food, ideal parking

location is perfect, the bar was relaxed and friendly and all the staff were extremely helpful

good food, great casino

room service was excellent staff were friendly

service exceptional and to top it all off we were given a warm cookie on arrival which made the kids day

seen in a hotel the lady at breakfast was just amazing can t remember her name made us tea and kids hot choc she was brilliant definitely stay here again

was with couple of friends on a night out to relax away from home and kids

staff were very helpful on reception when late check out was organised for us

everything from the location to the design to the parking to my room everything was fantastic

staff, clean comfortable rooms, breakfast was good, as were the swimming/gym/sauna

comfortable, nice size room- executive rooms are worth the extra for the fridge, drinks and late check out

not there and ordered them before the meal it was only cordial so took around 60 mins to get the kids a drink

staff were very pleasant and friendly, we made use of the pool, jacuzzi, steam room and sauna, the room was clean with a whirlpool bath

staff where lovely and the hotel was great for what we paid, enjoyed the pool :)

clean, nice big room, didn t get chance to enjoy spa facilities but plenty on offer

liked everything location hotel breakfast rooms nothing to moan about at all

free wifi, instead of paying for it. most hotels provide for free.

amazing food as always. bed and room comfortable and clean. huge spa bath!

basc breakfast left in a cool bag with no ice block - no one to meet us when i had arranged an early check in

cold water tap not working for spa bath in the evening but did in the morning

restaurant and bar excellent (indoor & outdoor seating) would definitely recommend to friends

very clean and excellent value excellent food and service well stocked bar and friendly atmosphere with olde worlde charm

i love the homeliness and the parking and the pies to look forward to in the evening

the facilities are excellent friendly bar and restaurant staff, the meal was fantastic l would

good service comfortable room parking

we didn t use the pool on this occasion but it was also very well maintained and some were enjoying themselves, a

pleasant room and well priced and clean. good wifi

very comfy with gorgeous views over the golf course

also had dinner in the bar and again couldn't fault this

the bar and staff aswel as the chef and pizza we ordered

comfortable bed, great pool.

they gym is amazing

was kids running around outside my room all night shouting and i was awake all night due to

room service for coffee nothing open no fridge in room

clean lots of parking

free parking is always bonus

parking available

the room was big enough for us and the kids had separate beds which was a plus.

hotel in a lovely location with a golf club only over the road

wifi signal poor

no kids menu for food but the chef accommodated

the lockdown, taking the necessary precautions but providing evening meals and breakfast on a room service basis

area clean room service

no room service and not enough sachets for hot drinks in room

noise from guests, kids running about, much slamming of doors, not needed when you have an early morning flight

the choice of beer and wine in the bar was poor

of this yet waited for me to come down in the morning and then said yes we’re aware we had kids throwing stones at night and we informed the police

staff were friendly and supported us with an early check in

maybe a floor for families as some screaming kids work us up at 3am and 5am

good variety of choice for breakfast

very clean, staff very friendly, bar area set out lovely, lovely hotel.

booked 2 hours in advance of arrival and the sofa bed was not prepared for the kids to sleep

pubs around and bar didn t open till 5 i only stayed so my girlfriend could meet her friends so was alittle

the wifi signal was not good from the room we stayed in.

the hotel had what i wanted- a bar for drinks, car parking

wifi could have been better.

everything is excellent during my stay . good location, friendly staff as well wifi excellent.

spa facilities

greeted with cookies and the politeness of all staff - the pool was lovely and complimentary

spa ,christmas trees

nice lounge area near the bar and

room service had a problem with the mobile phone so i had to go to reception but they did remove

refurbished room was great, bar was nice as was the food offering.

the breakfast was delicious as was the evening meal in the bar the evening before

all good, entertainment saturday afternoon, bar staff were very friendly and good at their jobs

was lovely, bar staff were great

friendly, the room was clean and comfortable, was offered a free upgrade as my room was above the bar with england

great bar on site too

for food i popped across to the bar and enjoyed some of their cakes and in evening had pizza which was cooked in pizza oven so nice

a taxi to get to meriden or berkswell for an evening as this hotel bar and restaurant closes very early

room was very clean and well presented. bar served good pizza, but limited beer.

& bar were only open until half 8, we were looking forward to a few cocktails after our meal

the portions were generous for kids and adults with delicious cheese cake

but not great - literally checked us in and didn't make us aware of the facilities

the theme of the hotel and rooms are lovley room service was excellent and food was great.

stunning location and restaurant. with good swimming pool.

that said nice kids and they try hard

wifi connection was good, easy to connect and free

breakfast was excellent and lots of choice

bed comfy tv and wifi services were great nice and quiet easy to sleep

bar and reception/wifi all good

gym too small

paying extra for spa as used to be included

clean, comfy room fridge in room and a bath lovely bonus use of the pool facilities

liked the swimming pool and spending time with my mum

very helpful and swift staff, gym access and a room upgraded and lovely and clean ud83dudc4d

the hotel is exceptional and we had free use of the spa for the weekend

but there was a small gym

gym could be a bit bigger

the restaurant bar area was really nice and breakfast was spot on with a huge variety

late check out at 12:00 at no extra cost

cool bar and restaurant area with super friendly staff

i liked the option to order room service breakfast as i was on my own

com there is a 10 to pay using the pool, on line you are pushed to booed

was no broadband or wifi at the hotel, also poor signal strength for a mobile phone so no tethering resulted in a a

the service was disappointing and a let down, from the reception, bar staff, waitresses.

ordering room service, menu states gluten free option bread however when ordered told they didn't do this

kids allowed to run riot but that was the parents fault and the staff did tell them a couple if

there was little play area for kids, which was amazing

friendly staff, clean bar, restaurant and lovely breakfast, location was perfect for resorts arena, would definitely stay again

our room was situated next to the gym, we were woken up early by the sound of banging.

it was a pain tryna get the gym stuff woman wouldnt let me fi out form whike they

i must admit it seemed a little cold in the main bar n dining area no fire on at all

i enjoy a pint in a local pub as opposed to a hotel bar but there are none

prompt room service, great location, style and room

good breakfast, plenty of free parking

family room booked was actually 2 rooms, so parents away from kids

didn't like the bar closed so early especially after a gig

easy to get to and vetu clean hotel. excellent breakfast.

hearty breakfast with plenty of choice

excellent value breakfast. we had cold buffet which was brilliant.

very clean comfortable room and the breakfast is exceptional good value (kids eat free)

kids loved it

get on our flight and they very kindly let us check back into the room on our return so the kids could sleep for a few more hours

the pricing of evening meals. very expensive. not alot of choice especially on the kids menu.

wifi also poor, kept cutting in and out a bit

sheets and quilt used on the sofa bed which were both too small for the bed with 2 kids in it, but not really an issue for them

the restaurant was fab, we had a great meal and some drinks and had fun playing with the kids on the football machine

food, great ambience in the restaurant and excellent service from the bar and waiting

especially breakfast as it £12 per person and my daughter only wanted a crossant so very exspeensive for that

breakfast was excellent and the kids ate for free

location, stuff, breakfast, service, room’s size.

short bar opening times! very good central hotel

late check out was no problem

tv is small, no free wifi

1 was in my room one of your room service just open the door without knocking the door..

the bar was shut quite early

however it would have been great to have longer than 30mins especially as we were travelling with kids

plenty of parking and ev chargers which were easy to connect to

location for our purpose of playing golf was perfect

just a heads up, the whole spa area needs to be prebooked, not just the pool as in the email comms

spotlessly clean great staff bar food and breakfast excellent and perfect for the nec

the bar and restaurant areas were clean, modern, comfortable well maintained and inviting

very spacious room, paid extra for the spa bath

was, was so lovely in particular and very helpful along with her colleague who helped arrange a late check out for us, but i don’t know her name

spa bath left little black bits floating in water after using

bed wad comfy spa bath brilliant staff very friendly

the breakfast was good, and had a nice restaurant/room service options

quality of food for evening meal and for breakfast

drinks and breakfast a little expensive

very poor gym - three machines, under lock and key, not sufficent for 15 storey hotel one bisquit on day one,

clean comfortable beds good wifi

breakfast was delicious

full english breakfast was freshly made, well cooked and tasty

lovely room, tasty breakfast, perfect location, but the hosts take the prize

breakfast excellent

gorgeous cooked breakfast in the morning by the couple

stayed her for 2 nights and was completely satisfied with everything room so comfy breakfast self service everything you want staff really nice would highly

we did not have breakfast - thank goodness

we didn't try the bar or restaurant so i can't comment on this

the staff were friendly, if a bit scarce owing to having to multi-task between the bar and reception

breakfast was good for the price

great breakfast, 100% recommended

everything! from the decor, to the welcome, the comfiest bed ever, to the tasty breakfast.

bar does not sell any snacks, came back to the hotel after an evening out and didn’t have even a

i didn’t have breakfast.

very nice breakfast

loved the location and kids loved the horses

the host kindly made us breakfast early and it was delicious

very tasty breakfast

freshly cooked breakfast, great location you can walk to the nec if you like

location is great for the nec, camilla is lovely, breakfast delicious and rooms great and cosy

no room service

welcome and fast at getting us checked in we had no problems went and had a couple beers at the bar and both members of staff where able to help when serving and very polite and easy sorting

the breakfast was just fabulous, the staff very friendly. we enjoyed our stay very much.

excellent room service

just need to invest in room service apart from that everything was perfect

staff were amazing, the lovely lady behind the bar was fantastic and really friendly, the owner was also great and made a fab breakfast

the atmosphere in the bar at night was great

fabulous food, warm spotless room and a very comfortable bed, on site free parking, fab breakfast, will definitely return when next in the area thank you to all at the white

great cooked breakfast

it was good to meet locals in the bar of an evening and drink a good variety of well-kept real ales

parking on the doorstep, quiet room, ideal location

room had lots of mould on walls(have young kids 2 with asthma)bathroom window lach was broken couldn't close it properly,mildu all around

room service every

how close hotel been to kids attractions

room service did not show to clean up the room.