good working wifi & tv to cast

hardly anyone on reception. room service charge gone up to 5 that is way too much.

breakfast excellent

location ideal, room comfortable, staff friendly and helpful and breakfast perfect!

staff.parking pool and gym location

spa facilities

free parking, swimming pool, polite staff.

the food is lovely, the swimming pool is wonderful, i would recommend

the drinks in the bar were expensive.

the beds were comfy and spa was lovely

reception , restaurant , bar and breakfast staff were attentive and extremely friendly

wifi signal didn't reach our rooms, it seemed to only be available in the main house

room service breakfast on friday morning was not very good and was very stingy on butter for the

the lockdown, taking the necessary precautions but providing evening meals and breakfast on a room service basis

2 mugs - my kids like a cup of tea too

food was great, both at dinner and breakfast the next day

the hotel/pub are very dog friendly, you can eat in the bar area and outside in the courtyard with the dogs

were amazing , in particular the irish lady at breakfast

having to order breakfast, much prefer buffet options for speed

were very efficient and friendly, the breakfast each morning was lovely and evening meal in the bar was very reasonable and portions was good

seen in a hotel the lady at breakfast was just amazing can t remember her name made us tea and kids hot choc she was brilliant definitely stay here again

great snacks plus breakfast is excellent

he was a man from wigan who first had a video call with his wife and kids and then had another call from a man who said he had some juicy gossip which, to his

bar at the front of the hotel, which may not be part of the hotel

parking not clearly signposted, easy to end up in expensive casino car park

sized rooms asked for conjoined rooms and we got it which was great help with the kids friendly staff facilities were

room was a great size for our party - 2 adults, 2 kids and 2 dogs buffet breakfast was terrific too, and the staff were extremely helpful

staff where amazing frt of house bar ect breakfast was spot on ud83dudc4d

room was a great size for our party - 2 adults, 2 kids and 2 dogs… buffet breakfast was terrific too, and the staff were extremely helpful

loved your english breakfast

ntil 12) costa another 15

of paint very large windows very limited opening space resulting in very limited ventilation no room service during 2 night stay limited tea coffee milk available in

late check out was no problem

the bar was cheap too

the bar was friendly, with an enjoyable quiz night event going on

buffet breakfast was good value and tasty and filled us up

location great price great room great staff great bar and selection of drinks very clean and

breakfast didn't look overly tempting

nice bar area pool table and a charming atmosphere

wifi was good for the work i was doing

staff were lovely, great value for money, great food and staff in the bar too.

are fantastic 3, the rooms are clean, tidy and well maintained 4, food in the restaurant and bar is outstanding 5, value for money brilliant

as we walked threw the door the guy on reception was so friendly, the room was beautiful, the bar had a lovely atmosphere, and the breakfast was outstanding

we asked for an early check in as we’d had a long drive and had to go to a funeral

have been nice to be able to take our little dog in the restaurant, the bar wasn’t very comfortable to have meals

breakfast was sumptuous

breakfast v good - all fresh and well presented

need more vegetarian choose in food for breakfast

no charge for an iron and ironing board. a comfortable stay and late check out is a bonus.

breakfast was amazing and delicious, plenty of food available

the hotel is clean and breakfast is excellent.

clean, modern. good facilities - 24hour gym friendly reception staff! suite was lovely!

gym is so

reception area and bar were very nice and welcoming

breakfast was excellent, it is clean and staff are very helpful

be aware of this if you're travelling with family and kids

the wifi in the room is

lovely breakfast

all staff were amazing, food lovely and the gym was fantastic!!

rooms, spacious comfortable bed, free wifi good location and a curry house across the road

building and good value for money, also i like a hotel with baths as really helps when you have kids that are scared of showers or just want

car parking and a nice park nearby for the kids

ve young kids 2 with asthma)bathroom window lach was broken couldn't close it properly,mildu all around

room service did not show to clean up the room.

rooms after shower and wifi inside first room did not work

there was a gym though we didn't use it

we had two kids (18 month old and 3 month old fkr reference) there were dirty foot prints in the bath where

insufficient responses to messages late staff didn't know times of breakfast nor about our late check out 3 in room - should have had

gym really small

i had to wait in the bar and got prompt a coffee for free from a very friendly lady

very helpful staff and high value for money. breakfast was also excellent

it wasn't great that kids who were staying in the accommodation could only use the pool at certain times

half a dozen feral kids running around dining room, parents uninterested in them

great breakfast good location

shout out to sue at reception, sharon in the restaurant and stuart in the spa area

the grounds are nice with plenty of parking

the fact that room was so spacious and very quiet

the buffet breakfast had a wide range of choice, was excellent and great value

the staff were friendly spa facilities were good

the grounds and swimming pool

the breakfast was delicious as was the evening meal in the bar the evening before

was lovely, bar staff were great

friendly, the room was clean and comfortable, was offered a free upgrade as my room was above the bar with england

all good, entertainment saturday afternoon, bar staff were very friendly and good at their jobs

refurbished room was great, bar was nice as was the food offering.

breakfast was delicious, especially the sausages

room had a 4 poster bed and spa bath and was presumably located in the older part of the building

spa bath was very relaxing!

spa bath was amazing, and the room, particularly the bathroom, was immaculate

the spa bath was incredible. the bacon was also very delicious!

very friendly staff and happy we got two single beds for the kids instead of a sofa bed

a bit difficult to get to when coming from the south and needing to use the fast ev chargers

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice it

the site has multiple ev charging points so it is great for a stopover with an ev.

facility and it was very economical as we had to take a stop as going down south, plenty of ev chargers in front of property would highly

in serious need of a refurb, and no room service or bar during the day

did not like on my room service it was very bad to bed with very hard and the heating was very hot i've already made

they really do need to provide free in room wifi too

i heard kids gate crashing the premises.

no wifi in room was only downfall

the gym and pool were fantastic

they gym is amazing

great facilities, same level of a marriott or hilton with a good gym. very attentive staff.

of the reasons we picked this hotel was because of their ev charger, however the only one we could use was hogged by a fully charged car that wasn’t even

was very good , wide selection to choose from ample free parking the gym and pool were included in the

the breakfast was also excellent with lots of options

hotel, new, clean , warm lovely breakfast and bar

rooms are clean and spacious, and the small gym is perfect for a quick workout to stay in shape even while travelling

rooms are really stylish and comfortable loved the gym, small but fairly well equipped

there was a gym and breakfast included in the price

very good breakfast

the room was lovely and clean, we enjoyed using the hotel facilities, the sauna and pool which you have to prebook but this was easily done via email before our arrival

the best thing was the spa which was a great fun with the kids

comfortable, nice size room- executive rooms are worth the extra for the fridge, drinks and late check out

everything from the location to the design to the parking to my room everything was fantastic

staff pool was a bonus kids had a wonderful time and it tied the out so all sleeper well would recommend would definitely

perfect an great for kids

too many kids in the pool (but it might of been children's hours)

breakfast was really good too

lovely hotel with a great pool

from bedrooms that side but a good bit along so hiding the lovely building from view to from golf course but do understand it brings in money for

and the spa facilities were perfect

ample parking free wifi and easy access great

plenty of parking

facilities excellent, pool and health club a real bonus

we were only charged a nominal rate for breakfast which was much appreciated

i ordered room service and it was delivered without cutlery either

cooked breakfast wasn't the best

the car in the morning on the way to my meetings, which not only made me late, but i also had a parking charge for staying too long at the services

we appreciated the late check out

location, excellent staff, room was immaculate and room service was very good, room very comfortable

restaurant and bar good. bed comfy.

great location with free secure parking

95 for the kids and one is 7 and only had toast

wifi is from the dark ages.......such an easy thing to fix.

not enough large towels for us as had two kids with us

bar staff member starting cleaning around us and then asked us to move seats so he could clean

nday) ran from 7

central location, comfortable room, good breakfast offer.

when breakfast was busy they cleared the table before we'd finished.

decorated rooms, bar and restaurant

great bar on site too

amenities with in the grounds of the hotel, this consisted of a farm shop cafe by day and eating bar area by night

a taxi to get to meriden or berkswell for an evening as this hotel bar and restaurant closes very early

the rooms are modern and well proportioned providing everything you require, the cafe bar and the à la carte restaurant were outstanding and the service was flawless

plenty parking and bar food was lovely

good selection of food and bar was good and reasonably priced

the bar staff

how the entrance to rooms were seperate to bar area so no interaction with other customers

in the bar for a few drinks service is excellent except for one foul mouthed local

com that the jacuzzi, sauna and gym are included with your stay at this hotel this should be made

small gym but adequate for a leisure club

location is excellent. own gym, pool and golf course.

room, the spa facilities were not too busy even on a saturday, the staff were friendly and helpful

2 x ev charge points

family room was fair size and had a mini kitchen

had to stand by the door to pick up the wifi!

laundry was clean, big shower, enough car parking spaces, did not have breakfast so no comment.

sure if they had any wifi

wifi connectivity was poor - kept dropping out

worst night's sleep i've had in my life and ive got kids

laundry piled up in reception

to the wooden window frames and the creaky floorboards, nearly 10 for a full english which my kids could have polished

e were told they were in the laundry) as we arrived quite late we could not get anywhere else so had to suffer

i was there for only one night , early check in was no problem

very friendly staff spa staff very attentive lovely pool games room for

food i ordered via room service wasn't great - i can make better - and was pricey

there are 4 ev charging stations, all of which worked, though access to one of them was

swimming pool and gym were excellent

breakfast lovely

good wifi signal

plenty of parking and room was ground floor which was perfect for him

minor problems getting wifi to work on the evening, but it workers fine before breakfast.

breakfast was good quality. evening staff in the bar were very friendly and helpful.

nice bar area, and lovely breakfast in the morning

room service was lovely- vegetarian option was really tasty and home cooked staff were happy to put

breakfast was delicious with a great choice

breakfast was fantastic and the bed and room was so comfortable

free wifi

wifi was not secure

pleasant room and well priced and clean. good wifi

neighbouring rooms 'room service' left outside door all night - fish smell in corridor eminated into room

plenty of parking

great here, this was my 1st time staying here for business and i try everytime to stay here now, pool in the garden, restaurant is 5star plus really good experience but the price is no more

room service great

breakfast was delicious

the breakfast was excellent

full english breakfast was freshly made, well cooked and tasty

super breakfast

nothing can beat using the new power in the morning before sitting down to an excellent cooked breakfast

had wedding reception on loud music kids running around screaming room above the outside smoking aera when had a 5 year old with us

however terrible night sleep as there was a room above us and could here ever movement and kids running about making it even louder, woken up by upstairs at 7 o'clock with a

24/7 hotel check in, private car park, city centre location, bar open till 11pm and guests can stay after closing time, very nice bar with two open fire places,

i'm just typing some extra words here because i have to fill the bar and booking

to pay £30 for early check in

location great food all good breakfast great, had 1 evening meal excellent

good size room comfortable beds nice staff, and good breakfast if required.

i didn't have breakfast and the location was excellent

friendly staff. relaxing made the changes to the breakfast that we asked 4 clean room

location breakfast and facilities

great cooked breakfast

the atmosphere in the bar at night was great

great room, comfortable and clean. good evening meal and breakfast.

although the web said bar snacks were

the location is also very pretty and convinient - short walk to a beautiful lake, a golf resort or only 9 minutes drive to the birmingham airport

the gym and breakfast were fab!

not free the tv in the room had a lock/ restriction so my kids couldn’t connect playstation

room was comfortable, i like the touch with kids robe toiletries and balloon, the breakfast was lovely and the swimming area was relaxing

, was staying with my little grandson who was delighted to see a pop up tent in the room, little kids mini shampoos etc and little slippers

visited with kids, who loved the pool. great hotel.

maybe a floor for families as some screaming kids work us up at 3am and 5am

value for money, comfort and a great breakfast what more could you

gave us an early check in at 10am. lovely free breakfast. free parking. lovely staff.

late check out breakfast

lovely comfy bed. good choice for breakfast

at the nec, we stayed a second night to visit birmingham and had a lovely stay however we had room service which was a little

great location, short walking distance from nec. great facilities including spa and jacuzzi

& we took the kids every day

lovely swimming pool and steam

location to the nec was very convenient and the room service breakfast was the best i have ever had

we were particularly unlucky, as there was a dance competition on, and kids were running around in their pyjamas, shouting and playing with the lift buttons until late at

issue couldn't be resolved they made up a new family room in the middle of the night & offered kids complimentary pastries for breakfast

many of the staff behind the bar were also exceptional and i cannot commend them enough for their warm, friendly and helpful

we did early check in, the guy cleaner opened the door even if we’re already inside

moxy nec first time staying here we was so impressed and the staff was amazing and even gave us early check in

staff accommodated room service for us despite being very busy in the restaurant

there is plenty of free parking and always tables available for either meals or just a quiet drink

it s a traditional hotel with parking space and bar restaurant. the hotel was warm and cozy.

the food at the bar was good and with it being a greene king it doesn't break the bank

great bar serving wonderful drinks and food