we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

staff was very friendly, room was very clean and the continental breakfast was really good

clean, quiet, good tv, paper in the am & a actual continental breakfast!

breakfast was good but could have been even better with a few more hot items such as eggs, sausage,

breakfast was great

material anywhere, so you can hear noise from other guests and plenty of noise from the hotel's kitchen and breakfast space (banging, pots and pans, dishes, people speaking, etc

with its expansive grounds, inviting decor, pool, spa, and restaurant, it offers everything you need in one location

nice size rooms , greta view from windows . nice kitchen

pool was awesome, 2 hot tubs fabulous, the trail to rive was beautifully, flowers everywhere

kitchenette lacked a sink, description said there was a toaster and there was not one

pet fee was cheap, 15$

outdoor pool indoor pool

very small pool

our room was clean and the beds were comfortable. the check in was easy. breakfast was great.

outside pool area was locked up, but there was a lovely day where i wanted to just sit in a chair outside

i needed an early check in and she worked it out for me

early check in

clean and updated indoor heated pool was great breakfast was great and cathy who took care of the breakfasts and dining area did an

breakfast area was clean and there were plenty of items to choose from

gym was cardio machines with about 4 different medicine balls

the breakfast was great

the breakfast was incredible. the room was classy.

could be a much better breakfast

breakfast was the best we ever had in a hotel

breakfast and staff

the bathroom door didn't lock. no bathtub. add bacon to the breakfast bar selections.

the breakfast was unique and very good.

everything was clean. breakfast was good. rooms were clean.

great service was very friendly and knowledgeable. breakfast was good.

prompt shuttle service too airport

water pressure in shower was a low, pool was closed for maintenance.

we got a king suite room since we were traveling with 2 kids

it was all great. conf bed/rm, breakfast bar was awesome!

the pool was nice and so was the mexican restaurant at the hotel.

the pool was excellent

shuttle to and from airport are top notch

breakfast bar was great, much better than a “continental breakfast”!!

pool was too cold

great breakfast choices

location by airport and shuttle, size of room, mattress, staff

fellow who picked us up in the hotel shuttle the evening of sunday april 4th was fabulous

also, the kitchenette faucet in the room was too short and directed water on to the counter surface

free breakfast location great staff

has been refurbished/updated , very roomy, good breakfast, coffee at all times, friendly staff, mattresses were awesome

the breakfast

the continental breakfast was well stocked

breakfast could have been a little more involved but i know space can be an issue.

the kitchen and bathroom were well equipped and very clean

the kitchen had all staples, all you needed was the food

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

we had a pet friendly room and paid the extra pet fee

pet fee was too much, $25 per night

not made aware of pet fee until after we checked out and were home

pet fee, toilet paper is really scratchy

was upset about the pet fee

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

breakfast offered toast, bagels, pastries, eggs,, sausage, waffles, fruit, cereal, coffee, milk,

breakfast is good considering covid-19 period

breakfast was great and coffee was available 24/7

the water in the gym didn't taste good at all

wifi was down only for a bit

easy parking unlimited coffee

pool a little crowded at times but to be expected during summer months

the construction made it a little difficult to get into the parking lot during our stay.

heading down for the free breakfast and i was shocked to find 16u and 18u girls softball players everywhere

breakfast, expand the menu

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was only instant oatmeals and protein bars

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

breakfast was packaged muffins, granola bars, and coffee

pet policy needs to be clearer about what animals they accept

$60 pet fee

pet friendly hotel but some confusion about property accepting cats

$50 pet fee

after i contacted hilton about the late check in, the morning manager waived the pet fee

hot breakfast is good and convenient

right off the hwy and had a friday s in the parking lot

24-hour coffee bar was extra nice too

from the complimentary breakfast to the clean rooms and clean facility to the all day tea, coffee, and hot chocolate this

you must everywhere must were a mask but not at the gym

pet fee was low compared to other chains

pool was murky and the layout of the hotel was confusing.

the fridge made loud noises during the night waking me up. no towels in the pool area.

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

the room service breakfast was delicious

room service breakfast had good options and was delicious

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

this is an upscale 4star hotel right in biltmore village that had restaurant, bar, spa in the main building

the spa was amazing!

the two women on staff were incredibly rude and short with me when a question arose about a pet fee

location, great price, but the adverted as pet-friendly but was informed later that it required an additional $100 nonrefundable pet fee which

i was also quite surprise at the $100 cleaning pet fee when my dog is 10 pounds

also, the property is advertised as pet friendly but there is nothing friendly about a pet fee that is more than the room rate

the required nonrefundable pet fee

nice pool large room nice breakfast

great location. very friendly staff. yummy breakfast every morning. welcomed our dog!

facilities were clean, and my kids loved the pool

parking is easy

very nice outside and in nice breakfast room fireplace

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

the gym and laundry facilities always kept clean

breakfast was very good, lots of fresh options

it was clean and the rooms were nice. great location and good breakfast.

in-room kitchen facilities were great, as good as an extended stay hotel

reasonable pet fee

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

there is a pet fee though, but it was expected and cheaper that other hotels around

nice breakfast every morning

even with a room by the pool couldn’t hear a lot outside except for train that only seemed to run at nite:)

lovely but pet fee is exorbitant

45 dollars per night pet fee.

there with out two little dogs for 4 nights last week and for our last night they waived the pet fee and gave us vouchers for two free breakfast buffets

pet fee is quite expensive

service excluded the $45 per night pet fee that was assessed

the bartender was very friendly and we enjoyed hanging out in the bar

we also slept on top of the covers and the pool closes at 7

quiet space in the bar area to do business discussions

of course, it is recovering from the devastation from hurricane helene, so sadly, no spa or beach yet

the stay was a great. enjoy the cabin also bar grill was fabulous. food was great.

i was able to pay 50 bucks for a early check in.

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

the gym is nice and clean, the room was very clean and i like the location

unfortunately the gym was closed due to hurricane consequences.

gym was not open yet after the hurricane

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

the style, the room and amenities, the layout, the pool and spa.

the room had full kitchen and it was spacious.

the pool area was small and noisy. needs some soundproofing. everything echoed

the breakfast had a lot of variety and new options every day

the indoor heated pool and gym are great additional perks

the property is dog friendly with no pet fee which was awesome

no pet fee for servicecanimals

no pet fee is wonderful, and staff were pleasant

i didn’t receive notice that gym and pool was closed down for construction

incredibly comfortable, the room was spacious, the shower was the perfect water pressure, the bar and the food at the bar were great especially as we got in late the first night

the live music in the bar on thursday and friday was wonderful

there is no room service offerings but great access to amazing restaurants.

bed was extremely comfortable view was nice bar was pretty

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

band wednesday and thursday night in the bar area was very entertaining