and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

nice lobby & good fitness room.

the fitness room looked really nice, and the onsite laundry was an added bonus

great restaurant and bar as

very clean rooms. super comfortable beds. pool/hot tub very nice.

comfy beds, very clean, breakfast and free parking.

there is lots of parking available and it s conveniently located right next to a huge shopping center

we arrived late, without dinner, and although the kitchen was close to closing, they accommodated our dinner needs easily and gracefully

very clean, nice gym, service is excellent

enough parking space

was able to accomplish a swiomming trip with my 4yr old daughter and we had the pool all to ourselves

hard to get in and out of hotel parking lot due to traffic congestion.

fact the the hotel was very clean and our room was also clean and very nice set up as well , the breakfast was fantastic too

great stay!!! great continental breakfast and pool. clean room and helpful staff

their breakfast was also a plus from oatmeal to hard boil eggs

the studio rooms with full stocked kitchen, ie: plates, silverware, pots and pans.

there was only one person working the kitchen and he was trying his best

fully functioning kitchen in our suite

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

lobby- manager- breakfast and staff- room size- all room utilites (stove, microwave, refrigerator/freezer, stove,

in time, nice room, very clean ud83eudee7, nice private bathroom, breakfast ud83eudd5e included, pool access open 12h per day, microwave, refrigerator, iron, lock ud83dudd10 closet, sink, tv

the gym had really expensive equipment

pool was amazing, the breakfast

selection for breakfast options, beds were not that comfortable in my opinion

coffee was horrible. breakfast area was a mess.

kitchenette was a huge plus and helped save money

have been better selection for breakfast

the ability to do laundry and vending machine although it had little selection.

early check in

the bar was fantastic and an enjoyable place to have a drink and chat or meet new people

my kids and zi couldn t sleep

and i’m not the only one we all feel like we deserve a way better tasting fresher fuller free breakfast

reception, guest services, room, breakfast...

the restaurant is good and they have a nice pool and a gym

the breakfast in the morning was fresh and had a lot of variety

i liked the design of the room and the breakfast was ok

the breakfast was not good other hotels have better to go bags

easy checkin, clean room and gym.

stayed at this facility more than once, the staff is always friendly, the rooms are clean and the breakfast is very good

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best

room was as stated . staff friendly and professional. great breakfast

indoor pool.

restaurant on site & breakfast buffet. the fitness center is good too.

fitness center still not able to be

we needed to have early check in to prepare for a funeral and they were very accommodating

it’s 9pm and we just checked in with 2 devastated kids

the best part of my stay was the fact i got late check out.

the room next to me kept making loud noises and the kids kept open and slamming the door

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

you can do laundry there, costing 2 dollars each to wash and dry

the coffee 24 hours , laundry on site , microwave an fridge in room

maybe more of a selection for breakfast

towels could have brighter and cleaner -poor laundry and commode had an odd smell

nice place for the value, good location, clean. has laundry facilities as well

wish the old bar was still open....more casual..

our room was great, parking right next to us was really a plus

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes it a bit challenging, but without kids it s great

nice and professional staff, cleanness, pool, gardens.

they had a pool, and plenty of room to be outside

the rooms were big and kitchen well equiped

the pool closes super early on fridays

me and my kids loved it

liked the convenience of the hotel, and our suite was very clean with a nice kitchen and comfortable bed

and just want to add a big shout out to the two gentleman working the breakfast may 17th and 18th breakfast room was so busy and they handle the crowd and demands for

wish the pool was open for the kids to use ud83dude15

my husband went to the gym and he said it was good

kids were comfortable really enjoyed this stay

gym but workable

the pool was not available

we ordered room service for breakfast and

we enjoyed getting starbucks for breakfast and buying a few groceries at the stores across the parking lot

kids enjoyed pool with friends

the gym was nice - just used the free

parking available

come to speak with myself or my husband but it’s fine as i said i expressed myself to both the kids that work here and they were really great about it and i just haven’t had a moment to see

booked a non smoking room ,i was placed in the red zone where all the smokers stay with my kids the room reeked of nicotine had to get up at two in

:) 3) kids playing on the side of the road near the highway

not as clean neither but at least i slept the overnight because it was too far to go home and my kids were tired

there a cvs not far a bar also walking distance a gym up the ill

check in was fast. room was clean and bed very comfortable. room service food was really good.

modern feel , parking a breeze , nice vibe, staff very helpful.

when i check in there was lady she was very aggressive with my kids

the gym view clean spacious room

the easy parking, location, comfortable beds

the pool was open and by appt

best thing about this hotel is the rooms are clean, it has a bar and a place to eat after a hard days work

really clean,friendly staff. pool area very clean and comfortable.

the restaurant and bar are staffed with friendly, hard-working people

very clean front desk was very friendly and we loved the hot tub and pool

limited bar service

breakfast decent, bar at front desk nice, kids liked pool

the bar closed too early and the check in person was the one who made the drinks not very good

i saw a coachroach in the hotel laundry room

breakfast was too early, kinda pricey- no discounts

to the bar to have a bourbon, price was fine

great stay. kids enjoyed the pool. breakfast was good.

on a weekday/school day, the pool was swarming with little children and their grandmothers

better than where we been going breakfast, the pool, gym excellent

and the breakfast bar is above average, the staff member tried hard to keep things fresh and clean

i liked the staff at the breakfast and thought it was clean and organized

i loved the pool gym and the complimentary breakfast.

parking and ev charger

the gym is not well equipped

wonderful breakfast options

the bar was amazing

large room with comfortable beds, gym was ok to be a hotel gym

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

they have an ok gym

room nice a lot of space with a kitchen

my room was spacious, i liked the kitchenette and living was separated.

breakfast was not great but everything else was really good

breakfast was ok

parking is extra. no vegetables in breakfast. everything else was great.

place, excellent location, very clean, daily house keeping, easy parking

we didn t get down for breakfast, but they always had coffee on hand, and it was good and needed

room service was ok, breakfast was very good

breakfast

wifi didn't work. cable wasnt good. no hdmi inputs on the tv

the swimming pool and gym were a great addition.

great location and pool was awesome!

pool, bathroom

really liked the gym and the bathroom

we enjoyed the pool, gym, and in-room dining

in and evening bar staff were very nice

accessible room so no shower /bath stall - just a chair restaurant was actually a small bar area with a kitchen behind it, and cafeteria like tables

pool wasn t open and breakfast not included

gym is close.

the pool was closed.

nice little lounge/ bar area with nightly happy hour specials served by friendly bartender

staff is very professional and friendly, the rooms are very clean and the swimming pool is a nice touch

they also have a shuttle (not sure where it goes as i didn't use it) (*)overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow. (+)the shuttle driver hung around until we left baggage claim (+) it was only an 8 minute walk to the white plains hospital and they also offer a shuttle service (+)is great, staff was friendly and helpful, shuttle service from airport was perfect (+) great shuttle service to and from the white plains airport (+)very responsive staff, very conveniently located. airport shuttle to hpn (+)bed is very comfortable, great location in downtown white plains, and the free shuttle to the airport is a big plus (-)only drawback was that i was told the shuttle would pick me up even though i told them the time (i came in late) and was assured it (-)shuttle service was not available past 12am

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

room service brings food and coffee in to go cups and packages

i had to walk through the parking lot through wendy’s with my family which included my two kids

my only complaint was the breakfast options weren't varied, however, other then that, everything was amazing

really nice staff! great breakfast and nice gym set up.

it was alright didn’t like the pool was not working.

room is excellent, has a kitchen.

kids were disappointed

service, beautiful breakfast lots of options, pool and fitness extremely clean, staff were all wonderful

no hot breakfast

pool was dirty, gym had no proper equipment

breakfast was good