lovely room. excellent breakfast.

the room had a separate living room area which would be great if you had kids with you

bed, food, staff and breakfast lovely too. great place

lovely room with sea view, friendly staff and excellent breakfast and evening meal.

the staff was very helpful, the room was comfortable and clean and the food (breakfast and dinner) was incredible

the bar could be better

where friendly - check in/out was quick and easy - food was great and bar facilities also very good

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

a bit uncomfortable in bar as bar maid was afraid of dogs and made this obvious, we just went to a dog friendly place in

the bar was really nice

breakfast could have been hotter. evening meal (vegetarian) best i've had for a long time.

the breakfast was lovely and we ate in the restaurant which was delicious

bar was busy, tables reserved for dinners, hard to get a quiet seat for a drink on arrival

breakfast was perfect. location was peaceful. bed was very comfortable. lovely friendly staff

well stocked bar and lovely location

very clean hotel with great features

if it also had a spa or swimming pool it would be awesome.

breakfast was delicious and a lots of choices

not a lot of kids about which is a bonus for us

wifi kept dropping out

super restaurant and breakfast

when we arrived we were upgraded to a family room because the room we had booked was over the bar and scotland was playing rugby and they were concerned that it would be too noisy

breakfast superb, with a cheery chatty friendly young man of about 18

the dinner at the restaurant was absolutely devine, the kids enjoyed their food

great food and stunning breakfast

great service , board games for kids

bar meals were excellent, best vegetarian breakfast i have had at a hotel

lack of on site parking

also plenty of board games dominoes to entertain kids

great service , board games for kids

good bar and the food in the restaurant was excellent

our favourite things were the food and the spa bath in our room ❤️

comfortable, spacious room with sea view and plenty of hot water for a spa bath

the whole place was spotless thanks to the housekeeper bar staff were both

i book it for a wee change and love the space and the spa bath

so convenient to everywhere we needed, golf courses and the pub!

small apartment had everything we needed the kids loved the garden staff were very friendly and helpful amazing value for money decor was lovely

we are booking again but with kids aswell, so really looking forward to another stay real soon thank you

kids did not like the smell of cigarette smoke coming from back garden

good size garden for small pets/kids to play

another plus, you don t hear the noise of the busy bar downstairs when your in your room in the evening

wifi in the hotel was not properly working, but the

nice bar restaurants with good pub food and a nice selection of beers

parking , reserved me a ground floor room on request, nothing to much problem for the staff

friendly staff, beautiful rooms, restaurant & bar had fantastic ambience , will definitely be

bottle of wine with dinner last night all was ok in the end we ended up staying extra night as kids and us were having great time x food was amazing as ever compliments to the chef x thsnk you

welcome, clean comfortable room, lovely and quiet, nice bar area with very attentive staff

spotlessly clean, great staff, fantastic breakfast and a really convenient location.

the room was well designed and comfy. wifi was quite good.

we battled with wifi signal but that may have been due to location of our room

o toasties or baked potatoes ) , not even on the room service menu

parking was safe and convenient

meals and bar too expensive

hotel so we could eat in if we didn’t fancy walking to another restaurant, and the inclusive breakfast was lovely with the hot breakfast cooked to order

very friendly staff and excellent food, best cooked breakfast ever.

easy to find with plenty of parking close to the reception and the spa was excellent

wifi was awful

sometimes have a spa treat to go with our stay

good comfy bed, good parking

room service charge and charge for using the gym/spa for hotel guests

great friendly bar good entertainment

has years of history and character and just a great location for exploring arran bar meals great cooking and huge portions all home made

the bar downstairs does huge portions of food, great after a long day walking in the hills

the kids want to go back next year

staff very welcoming. bar food delicious. location and rooms excellent.

the soft play area and pool were especially popular with the kids

gym was a bit small and limited in equipment

the gym it was 2 decades old and no equipment needs badly modernised

spa was very good and the three restaurants also had food to a high standard

weren t made aware of the ferry shuttle ahead of time which would have been nice but we did happen to find it and appreciated the

the kitchen facilities were a little limited - no over but perfect for what we needed

excellent scott’s bar and restaurant on site, but be sure to book as its very popular

location to the golf courses we played

the kitchenette was very well stocked and adequate but would have been handy to have an oven but again

there was ample free parking on site and having scotts bar there too was a treat - the food was great

the views outside were amazing. nice bar area and staff were welcoming.

breakfast was well arranged and tasty with a good variety.

i ate in the bar twice , rump of lamb and roast beef dinners were both excellent

early check in was a bonus after climbing goatfell

the bar was cosy and the restaurant food was amazing

the breakfast and evening meals were delicious and cooked fresh local produce

very very slight downside was lack of haggis on the breakfast

excellent staff and the food for breakfast and dinner was very delicious.

lovely dinner and breakfast

breakfast was equally good

we missed breakfast but the gentleman on reception offered to go into the kitchen and get us something before we

room 102 wee bit noisy due to being above kitchen but ok. room huge and dog settled

wish i knew about the spa facilities beforehand so i could have stayed longer but that was down to lack of research than

lovely outdoor area for good weather very useful to have ev charger on site for

comfortable, staff were very friendly and welcoming, the hotel and bar area were very clean as were the rooms

/ rooms are immaculate ,staff are so very helpful and friendly food is great easpecially the breakfast , my family and i had a wonderful stay and look forward to going back , highly reccomend

lots of golf memorabilia if you’re j to that sort of thing

great location, close to the beach, with walk, near royal troon for golf and close to thel town

breakfast bit too early.

first class the breakfast is fabulous

the evening meal wasn't quite up to par - but they were having to serve room service rather than in the lounge

staff were just so friendly, even though we felt a bit self conscious walking into a pub with kids we wre immediately welcomed

we had a booking at another bar along the road and decided to leave early just so we could go back and have a drink at our

room service we used three times just for a jug of water which took quite a while and opted for

helpful and friendly food. good bar and good food. loved the location. excellent value!

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

the pastries at breakfast were terrible, breakfast in general could be

friendly, relaxed small spa and gym

wifi wasn't working very well, which was disappointing as i was there in business!

also, we tried to order off the night menu for room service due to us arriving back late and were told that sticky toffee pudding or ice cream

we had a lovely room with both golf view and sea view

great atmosphere in the bar and brill breakfast with stunning sea view

everything was perfect : the room, the diner, the breakfast and the staff !!

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

great atmosphere in the bar and brill breakfast with stunning sea view

lovely comfortable hotel lovely views and the bar and meals excellent x

the added bonus was the alpaca duke and pony muppet who my kids loved

alpaca and ponies really friendly and a big hit with the kids

everything especially the room and airport shuttle

time for my mum's 65th birthday and duke the alpaca and muppet the pony were a big hit with the kids

breakfast was lovely too

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

off the day before) they allowed us to put the toddlers food in the fridge and understood that kids can be a bit fussy

well set up for kids who are welcomed in all parts of the hotel

service they not clean very well my room i cansel the last night on room my kids and they didn t return my money and they tell me will return never i will came back and i

partner played a round of golf while i had a massage and used the spa the golf course is very run down more like a council course and not worth the 30 paid to play

lovely location, the pool and gym. food excellent.

we got a free room upgrade which overlooked the hills and the golf course

very comfortable, a lot of space for the kids to play outside, everything was new and clean

lovely vibe on the site with all the kids

caravan was spotlessly clean, apart from a few dirty utensils in kitchen but this will be down to the last people in the van, easily over looked

staff friendly and welcoming- owner’s son even looked out a bike for one of my kids to borrow

needed a bit of tidying up too many pot holes and bits and bobs lying around no facilities for kids

everything! cosy room, open fire in the bar area, resident daschund cilla, character, great food

lovely log fires in bar and dining room

the bar was small, but lively, and had an excellent selection

- really friendly staff in the bar

the best bath i’ve ever bathed in. beautiful view from room great bar food was scrummy

first class fresh breakfast. great situation. wonderful golf course round the corner

the evening meals had a good choice & the bar was very good

pub bar needs seats to be refurbished

only criticism is that we ordered a glass of prosecco from bar which was poured into a measure then into glass resulting in a lot of fizz being lost

the indoor pool was nice

would have been nice to have a selection of fruit and yoghurt at breakfast.

large parking area

you can dj in the bar if you ask nicely, a very good range of music

it has ample car parking

friendly staff, warm, welcoming hotel, lovely food both breakfast and evening meals

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

good choice on menu. easy to get to and ample parking. great character.

selected this castle hotel because the kids really wanted to stay in a castle

had to run downstairs for milk or it would come off room service

large room with great parking and plenty of hot water

excellent bar and restaurant

gym is lacking in equipment but ok

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

ways a nice treat at hotels that offer it) and this hit the

great atmosphere bar with very knowledgeable

comfy the staff extra accommodating the breakfast was fabulous the dinner was delicious the spa bath with tv out of this world

food was excellent,so much so we opted to dine in both evenings lovely spa bath and very helpful polite staff

we had a peaceful night in a quiet room

breakfast could start a little earlier. lack of usb charging points in room. public wifi.

plenty of car parking

were great and did their best to allow us an early check in, however didn’t know the price of breakfast when asked, breakfast was tasty but

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

gym, despite being spotless and having and ac, could've had a bigger variety of equipment

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

location and early check in very grateful for the early check in

very close to secc. great atmosphere. lived the foer and bar area.

had emailed in advance about early check in and was told to ask on day of arrival

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

gym very

location was perfect for attending hyrdo with 2 kids

had some confusion over breakfast as it seemed like it was included in the room rate at time of booking but in the morning

gratefully we had cool air/conditioned rooms, and we were granted early check in

the breakfast is really good too if you opt for it, which we did for one day

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

nice bar area

lovely bar for pre drinks

the staff allowed us early check in and late check out

we had a nice stay though, restaurant and bar onsite are both great

the staff in the bar especially thomas and his boss they made us laugh all night

staff, clean & spacious room, great city views, awesome breakfast, good location, good shower, 12 o'clock checkout, free

breakfast available at extra cost if not already in your

good supply of breakfast

staff, location, room the breakfast was such good value.

was super especially seen as i was travelling with kids