staff friendly and welcoming- owner’s son even looked out a bike for one of my kids to borrow

lovely vibe on the site with all the kids

didnt bother me and my husband but the kids did complain about the poor wifi, however it is to be expected in the middle of the

it’s well situated to allow kids to play outside while still being able to supervise

spacious living area and good size kitchen

the bar is a happy place for both locals and visitors

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

had a great stay the facilities bar and food were exceptional the locals welcoming in the bar area and we ate in the restaurant

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

breakfast was good but could have been bigger portions. very friendly staff and good service.

a big old building, so heating it may be a challenge but it was cold in the restaurant and bar area and the small wood burners weren’t heating it sufficiently

manager who greeted us was not the most welcoming and we could hear her talking loudly to the bar worker about how we should pay for drinks, when we were seated in the lounge

the bar was well stocked and the wines on offer were exceptional

very very slight downside was lack of haggis on the breakfast

great atmosphere in the bar and brill breakfast with stunning sea view

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

we had an evening meal as well as breakfast, the way this was served made us feel comfortable and safe, considering the covid

very friendly staff. hotel facilities, i.e. breakfast, parking, location.

was excellent, especially the breakfast compliments to the chef

such as coal fires in every room downstairs and gave a warm family feeling it had a good wee bar for drinks and the food was really nice they also had watersports outside which is good for

a cosy bar where dogs are welcome and a log fire burning giving it a real homely feel

to hear other guests and people in the bar below, however given the age of the property this is to be expected and so didn’t bother us

- really friendly staff in the bar

everything! cosy room, open fire in the bar area, resident daschund cilla, character, great food

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

right above a really great wine bar and restaurant

it was quiet and warm and lovely bar downstairs

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

breakfast was continental, but, very good - highly

it's very clean and nicely designed - both the bedrooms and the bar and restaurant

requested for room service and it came 20 minutes late plus orange juice was missing

the evening meal wasn't quite up to par - but they were having to serve room service rather than in the lounge

location, lots of stuff to do for kids and families especially

very helpful and friendly staff, well stocked shop. golf club excellent

the food was lovely good choice on for adults and kids menus

bar staff were slow at dinner, was told the gym was free at reception but had to pay ?!??!

gorgeous scenery spot, spacious hotel. excellent pool and jacuzzi. free cookies!!!

wifi wasn t working at all

loved the breakfast, loved the bar

i liked the fact there were some good vegan choices for breakfast and dinner.

the same via room service costs a bit less

breakfast was a little disappointing

available to use in the room which meant boiling the kettle on the floor, and when having young kids could be dangerous

the kids loved running under the main road to it and playing on the bit of beach at the front of the

lovely facilities and the restaurant was fantastic for dinner and breakfast

friendly staff and good food both for dinner and breakfast. nice pub atmosphere as well.

not in kids, about 3 miles away

the shower could've had a bit more power, couldn't get the tv to work, wifi was a bit dodgy!

had to ask for wifi at the bar as the information didn't come with the room

even room service available for anything you want

great room, great location, good bar food and pub

great bar with excellent range of beers, spirits and wines

great bar area to chill out and the band on saturday evening were class too

the breakfast was the best i've ever seen. the choice was amazing and it all tasted fantastic

had a drink at the bar and very reasonably priced and bar food was

breakfast was ace

no water dispenser or machine on floor bar didn’t sell bottled water

grounds, car parking excellent

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being delivered and this was out of the hotel hands

bar area, pool table and good music

and service was next to none anything you needed it was no trouble, facilities were excellent pool table , different themed nights once a month

is quite fancy but very well done - room had lovely view of loch - free wifi & parking - good sized room with everything we needed - nice walk along the loch - locals were

pool, table football, basketball hoop, home cinema, bar, fruit machine and more board games than we

fully enclosed front and rear garden was excellent for kids & family dog.

the games room upstairs with the bar was excellent with lots to

house, lovely large communal areas and the games/ cinema room/ bar in the attic is fantastic

hottub was fab and upstairs was amazing with the bar pool table and big screen karaoke and all the

the food and bar were first class too

the bar was comfortable and there were cozy nooks both in the bar and hallway where we could enjoy a

£29 for 2 breakfast several sweets n crisps night before and apparently that £29 included a late check out fee which i'm wondering where jn that £29 could be included anyway we will be

the night staff were so friendly and the espresso martini in the bar was absolutely perfection

nice selection of food and great bar service

the staff

my husband was playing 18 holes at the carrick course and i used the swimming pool and walked the dog in the incredible surrounding grounds

we had a wonderful breakfast the next morning

lovely location, great food, polite staff, great atmosphere in the tavern, swimming pool and facilities were great too

spa, activities, food and pool were sensational

was perfect we had the suite which had a spa bath didn't want to come out so relaxing hotel cosy would certainly recommend this hotel

our favourite things were the food and the spa bath in our room ❤️

loved the spa bathtub

adrian at the bar great service well done

comfortable, spacious room with sea view and plenty of hot water for a spa bath

food was delicious and the restaurant and bar were beautiful

golf course in front of windows

breakfast was especially good with nothing too much hassle

had difficulty finding the room from the bar because it's marked as a toilet

friendly, very clean, lovely staff, breakfast food was lovely

there was also a bar in the property that catered for passing trade and locals as well as guests which gave us the

situation ambiance bar restaurant personnel

for breakfast was wonderful

lovely room. great meal and fabulous breakfast

we loved the bar in the evening - would liked to have seen a wider selection on bar menu

and the small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab

was delighted with the tunnocks teacake, due to having to catch a ferry we never got time for the breakfast but if it was anything to go with the cleanliness, comfort ect of the rooms i am sure it

breakfast superb, with a cheery chatty friendly young man of about 18

staff were fantastic, friendly and looked after us during our stay, we have a lovely breakfast in the morning and will definitely return

hotel, room and fantastic breakfast

wifi wasn't working in my room for me

stayed in one of the cabins next to the hotel, with parking at the door

food was excellent.room was large and comfortable with large spa bath. lovely views from hotel.

lovely big tv, and wifi in the room too

lastly, a bit of a welcome pack in the room, with check out times, wifi passwords, local attractions, would have been nice

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

wifi was poor in our room past the butcher's shop

the centre of drymen and plenty of parking available

the wifi connection in my room could have been better

the bar and its open fire were lovely for

location, parking, pool, value..the village was great too..great staff.

grandson enjoyed the gym

a very comfy bar and lounge area, super live music the saturday night

room, very clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available within walking distance of other pubs/restaurants all

gym equipment could do with a little clean as the handles of the equipment were sticky - would be

parking was

room service menu not great

i liked that there was parking

there was no room service menu in my room and i couldn

my to kids and we had a fantastix time in the leasusre center, everythinf was so relaxing and oerfext doe

the hotel does have a laundry self service which came in handy

the bar was also very welcoming in the evening particularly when it was raining outside

location was amazing, the views from the bar and breakfast room of the loch were beautiful

wifi would not connect

wifi was very poor. shower could be better.

windows at shoulder level)

pool

plus got a late check out again be back

the new restaurant is now used for dinner and the original chrystal restaurant is only for breakfast

the food was excellent and service in the lounge, bar and restaurant were spot on

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

it had a restaurant and bar with excellent staff.

friendly staff, bar food excellent

have recently redone the reception & bar area which now looks very glam

to do with the hotel but other guests making loud noises in the early hours, kids shouting

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

the breakfast selection could be more creative

walking distance to the airport which was helpful with two small kids

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

was a little worried when i read the wifi reviews), i was able to catch up on all my emails which was really important

parking was on the opposite side of the main road which was not a problem for us but it could have

water ran cold in shower at busy time. no three network coverage in area. wifi in hotel though.

wifi up and down like a yo-yo

bright breakfast room service excellent

staff were friendly, food and room service was great and felt really safe staying there as a solo female traveller - would

excellent bar and restaurant

the reception staff were very helpful and their help in accommodating a late check out was very much appreciated

t really a gem but it was fun looking for it)

female in the bar controls the whole place

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

and the bar especially the front area where you have an excellent view of the street and can people

lovely bar for pre drinks

most staff were helpful, early check

nice bar area

unfriendly manager poor wifi in room room was tired and dated

property was lovely as we drove in with plenty of parking space

the restaurant and bar was awesome

everything. the spa bath was amazing. sorry we had to leave early. i took really un well.

left before breakfast so staff kindly put together packed lunch

kids menu was perfect for my son though at a decent price

early check in friendly staff great room great location for ovo hydro parking next door for £12

a well equipped compact gym

fruits lonely, kids liked waffles

for early check in as room was available

loved the bar and the clean rooms, great value!

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

superb atmosphere. clean and organised common area. early check in.

great to have a gym, pool table, table football and a photo booth too

gym facilities could be improved