lack of on site parking

the staff and proprietors really made us feel welcome and the excellent food and well stocked bar was much appreciated

the sea views, the otters, the seals, the breakfast, the beer...

warm welcome, great views, excellent facilities, superb breakfast.

we had a great evening mixing in the bar with the friendly staff, residents and locals

the soft play area and pool were especially popular with the kids

coffee and toast were not served at the table all the facilities well maintained and plenty of parking

didn't know there is laundry facilities

bag drop at ferry terminal was a big help as was the complementary shuttle service from the

wifi was a bit patchy

been to arran before and we were pleased that we'd chosen a hotel close to the amenities and the golf course in brodick (but with no sea view)

the bar downstairs does huge portions of food, great after a long day walking in the hills

property was well located close to the beach and golf club and was in a quiet location

the hotel grounds are beautiful great for the kids

there are various evening events in the bar area most nights eg music, bingo, quiz

parking was safe and convenient

breakfast was superb and dinner in the bistro

easy parking

we had dinner in the bar - excellent quality and reasonably priced and

food and drink on offer in the bar and bistro was excellent

breakfast and dinners here are excellent and room was very good

the restaurant and bar were fantastic and the staff was very warm and welcoming

didn't eat dinner in the restaurant, but breakfast was luxurious and lovely

a beautiful hotel- the grounds and location were amazing- after breakfast there were a few trails to walk and enjoy the loch scenery- i wish we would have arrived

the food was fresh and delicious and the range of drinks at the bar were fantastic

food was absolutely amazing, and breakfast

location good friendly bar clean rooms and comfy beds fabulous evening meal wonderful breakfast overall an amazing

onsite restaurant (especially the complimentary breakfast), the rooms were spacious and well furnished and the views were outstanding

the views outside were amazing. nice bar area and staff were welcoming.

early check in was a bonus after climbing goatfell

first class fresh breakfast. great situation. wonderful golf course round the corner

swimming pool a bonus evening meals very

only criticism is that we ordered a glass of prosecco from bar which was poured into a measure then into glass resulting in a lot of fizz being lost

good eat on 4 single rooms for a golf outing

they have a pool which was lovely after a long day

excellent breakfast, cooked fresh but fast

amazing breakfast

friendly staff, warm, welcoming hotel, lovely food both breakfast and evening meals

you can dj in the bar if you ask nicely, a very good range of music

the bar attached to the lagg has a lot of character, games area & wonderful gardens

breakfast average but the rest of stay excellent

we used the gym which was well equipped and went for a swim

staff were helpful and location was good for exploring. on site parking

our stay in any way great staff very attentive and always made time for a conversation pool and gym we're fantastic will definitely be

the staff, food, facilities, location, spa is perfection

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

walk to the airport for an early check in

off the day before) they allowed us to put the toddlers food in the fridge and understood that kids can be a bit fussy

great breakfast so convenient to the airport

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

very easily accessible by car very well presented property drive up to hotel experience plenty of parking spaces friendly and efficient receptionist - incl

good choice on menu. easy to get to and ample parking. great character.

wifi was very slow and traffic from the main road could be a problem

lots of parking out the back, and both breakfast and dinner were really good

comfy bed nice sized room with lounge area good wifi and room service

near station for train into glasgow central. free parking.0

comfy the staff extra accommodating the breakfast was fabulous the dinner was delicious the spa bath with tv out of this world

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

friendly staff, lovely room, good car parking

perfect near the station easy parking, helpful friendly staff room lovely comfortable breakfast excellent evening meal curry was

restaurant, etc) due to how busy we were with wedding, but everything we did experience

room service was excellent

in late ant room service for food telephone responder grumpy bacon roll was a bacon sandwich- not much bacon

gym was a little small and limited in function, ie no treadmill

the gym. very poor equipment .either bits missing or old equipment.

room, generous breakfast, great location with good connections to the armadillo and the centre

bar service could have been better, but that's not a criticism

gym and ideally a small pool

was delish, buffet style breakfast had very good selection , as a gym rat plenty of healthy options to choose from which surprised me, room was very

beautiful clean hotel with beautiful breakfast.

nice bar area

the staff in the bar especially thomas and his boss they made us laugh all night

bar staff very good and chatty

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

and the bar especially the front area where you have an excellent view of the street and can people

early check in and also early into breakfast as well

close to the hydro, clean rooms, friendly staff, bar open till 2am.

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

location, fun atmosphere and late check out

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

my partner was up and down all night being unable to sleep, i ended up having to ask for late check out as i was absolutely exhausted from having no sleep either as i didn't want to sleep

very comfortable bed, gym, buffet breakfast with healthy options.

was embarrassing for all involved, however staff added complimentary breakfast for myself and kids

location is perfect and avoids any struggles getting tired kids home

late check out time as standard and good selection at breakfast

extremely clean. staff extremely accommodating. breakfast superb.

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it was awesome, the

great shower, comfy bed, and good continental breakfast

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite hotel

late check out at 12 i was looking forward to a long lie but woken at 9 with cleaners banging about

very nice place with good spa facilities for the use of guests. staff very friendly and helpful.

a long walk along the west highland way i was over the moon to find that the hotel had a spa where i could deeply relax my sore body

clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available within walking distance of other pubs/restaurants all staff very helpful and

spa was better than expected photos didn t do it justice

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented and good; the breakfast

great location for my purposes good parking ground floor room excellent

laundry van arrived at 6:30 outside our room and made a lot of noise, woke us up

we didn't have trouble with parking, they have a bar and restaurant

parking

the centre of drymen and plenty of parking available

i liked everything so i did me and my partner and the kids as they didn't want us the leave

no swimming pool open

i travelled with young kids and this hotel was a good choice for our family

from room service was not nice at all, and over priced for small portions

no free wifi in the rooms.

had our two kids with us, so they used the sofa bed, but the quality of it was terrible - very old mattress and

didn't bother us too much but if we still had kids in double buggy it would've been tricky

had our two kids with us, so they used the sofa bed, but the quality of it was terrible - very old mattress and

criticism is that there was no hand wash and only one small bar of soap

the sleeping arrangement for kids was very uncomfortable.

the wifi could have been a bit quicker but i managed.

i stayed during the open and couldn t watch the golf

the room was very clean and we'll equipped. we used room service which was excellent.

had room service deliver a pizza at 3am and it was best pizza i have ever tried

price was inflated due to the open golf being on at troon.

accommodated an early check in - thank you.

thought the price of the room service was a bit expensive for what we ordered

easy access to the room (no elevator, with kids and luggage can be annoying)

the food in the restaurant and room service were delicious

we ordered room service late that night and it was very quick and very tastey

breakfast was good, staff very

bar not manned

bar staff were happy to let our group have drinks and play pool until 12 o clock without any

room service seemed to be later than usual in the day but that may have only been that one

breakfast was exceptional

thank you for the late check out

property, staff were incredible, spa facilities were amazing, the whole experience was excellent and the best hotel i have ever

spa / room service

staff at reception very friendly and we were able to get a late check out too which was handy after a few wines the night before

sauna needs to be hotter needs a cold plunge pool (repurpose hot hydro pool) working lockers in spa snow machine is fun but wasn t working (-)swimming pool was being refurbished (+) we used the pool and spa facilities all spotless and relaxing (+) the pools were so warm and relaxing, especially the dark pool (coll), with jets of water being blasted (-)unfortunately the pool was closed during our visit but we were kindly booked into their (-) and the swimming pool area could do with a bit of tlc - there was quite a bit of chipped paint (-)shame the pool was closed for works (-) we wish the pool was open more often but we were happy with the service (-) we didn t have breakfast on the day we left as we wereonly allowed into the pool between 8-10am so we went there (+) the spa was truly amazing with different steam jacuzzi and snow rooms as well as the full length pool and overhead water jets

champagne bar was a lovely added bonus

the breakfast was delicious and so was the room service

very central, great breakfast, quiet

tha bar area was tastefully decorated yet still cosy

early check in would have been helpful but was not avaiable