small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab breakfast

meals and the outside bar area.

we loved the whisky bar and the breakfast was first class

when we arrived we were upgraded to a family room because the room we had booked was over the bar and scotland was playing rugby and they were concerned that it would be too noisy

the breakfast was filling and frankly delicious

was a bit inconvenient not to be able to get on the wifi until the bar and restaurant had cleared late in the evening as my mobile signal was extremely

beautiful location on the water front, with plenty of parking, cosy room and great breakfast.

even though we did not have a sea view, the view from bar and dining area was

before arrival, communications were excellent with them doing their best to sort an early check in/ luggage drop off

another plus, you don t hear the noise of the busy bar downstairs when your in your room in the evening

adrian at the bar great service well done

i book it for a wee change and love the space and the spa bath

room sea view breakfast beautiful loved the spa bath

comfortable, spacious room with sea view and plenty of hot water for a spa bath

spa bath not working. black pudding not nice.

the bar was really nice

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

easy to find and off road parking the the bar very cosy and comfortable

accommodating with early check in special circumstances and excellent breakfast included in the price

where friendly - check in/out was quick and easy - food was great and bar facilities also very good

breakfast and dinner were great , very lovely menu , deserts were limited and the pannacotta

breakfast was equally good

the bar was well stocked and the wines on offer were exceptional

breakfast was a lovely traditional one, but there are lots of other options

the breakfast and evening meals were delicious and cooked fresh local produce

great location with good food, nice bar and excellent communications with staff

charming property and bar

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

the bar is a happy place for both locals and visitors

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

mixed messages from staff, day 1 - room service breakfast ordered did not turn up, day 2- told breakfast on till 11

room service we used three times just for a jug of water which took quite a while and opted for

bar service, restaurant service. wifi was excellent.

booked two rooms for two nights, kids wanted to check out same night

breakfast was continental, but, very good - highly

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

food at the bar was good as well

location is excellent. bar and restaurant were exceptional

everything was perfect : the room, the diner, the breakfast and the staff !!

we had dinner and breakfast and both were very enjoyable

breakfast was lovely

good breakfast

the staff was very helpful, the room was comfortable and clean and the food (breakfast and dinner) was incredible

when we arrived we asked if it was possible for a late check out and after checking they said it should be fine and that although they where fully

the room had a separate living room area which would be great if you had kids with you

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

kids bed was very uncomfortable & small (hard leather sofa bed)

we went downstairs to have a drink, and walked into the bar next to the restaurant, there were 10+ locals having a drink, and they welcomed us like long

personally knock on our door to take last orders so that we don't go hungry especially with young kids

friendly, very clean, lovely staff, breakfast food was lovely

food was delicious and the restaurant and bar were beautiful

didnt bother me and my husband but the kids did complain about the poor wifi, however it is to be expected in the middle of the

very clean, nicely furnished apartment, well-equipped kitchen

it’s well situated to allow kids to play outside while still being able to supervise

very comfortable, a lot of space for the kids to play outside, everything was new and clean

even the single bed’s they we’re lovely & spacious, there’s a massive fridge/freezer, the kitchen was well equipped everything you need

breakfast was perfect. location was peaceful. bed was very comfortable. lovely friendly staff

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

were friendly and helpful and we were grateful to the host for getting up early to ensure we had breakfast before catching an early ferry to the mainland

breakfast could have been hotter. evening meal (vegetarian) best i've had for a long time.

breakfast wholesome and very good choices

great position on the lake is brilliant boat tour booked with hotel is expensive for what it is spa was

great breakfast, lovely views and brilliant pool/jacuzzi area.

the spa was lovely too - great facilities

the facilities and staff were incredible, the setting was gorgeous and breakfast was great

a couple it’s perfect but if we want to take our kids the £ really jumps up nearly £300 more

the best bath i’ve ever bathed in. beautiful view from room great bar food was scrummy

to hear other guests and people in the bar below, however given the age of the property this is to be expected and so didn’t bother us

a cosy bar where dogs are welcome and a log fire burning giving it a real homely feel

such as coal fires in every room downstairs and gave a warm family feeling it had a good wee bar for drinks and the food was really nice they also had watersports outside which is good for

lovely log fires in bar and dining room

great pool

partner played a round of golf while i had a massage and used the spa the golf course is very run down more like a council

ated pool) - opening hours were great

the pool and gym could benefit from some updating

the spa was closed

way to serve kids pizza

kate lynn looked after us in the restaurant in the evening and the breakfast staff were excellent too

ve the showers) and really nice room service!

breakfast served room service was beautiful and dinner was also lovely in the restaurant

the wifi system that has been introduced since my last stay has been a retrograde step in my opinion

breakfast

amazing! lovely room with a view over the loch. great little bar and restaurant.

room service was non existent for us

points : socket by the bedside to charge phone, wifi was a little intermittent, and not enough towels and coat hangers

lovely supper & breakfast

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

nice restaurant bar area to relax in

walking distance to the airport which was helpful with two small kids

little breakfast options if you have an early flight

clean and comfortable with breakfast included

not in kids, about 3 miles away

breakfast was included in our tariff and truly kept us going until evening meal time

the kids loved running under the main road to it and playing on the bit of beach at the front of the

the food was fantastic great choice. the kids menu was great also

lovely facilities and the restaurant was fantastic for dinner and breakfast

it has everything you need - restaurant, fitness, shop, swimming pool, spacious rooms overlooking the lake, comfortable beds, good breakfast options

lovely staff were great location was good apart from the road in plenty of activities if you have kids

great for entertaining the kids in the games hall and swimming pool

gorgeous scenery spot, spacious hotel. excellent pool and jacuzzi. free cookies!!!

it was all great from playing golf., forest walks, swimming.

clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available within walking distance of other pubs/restaurants all staff very helpful and

the room was clean and lots of car parking area available

the staff were excellent and helped with anything that you asked. the pool and gym were superb.

a long walk along the west highland way i was over the moon to find that the hotel had a spa where i could deeply relax my sore body

residents bar and no room service despite the hotel website saying that this was available 24hrs a

the wifi connection in my room could have been better

the wifi in the rooms was hopeless - but 4g was available

location, room, good shower, wifi, outdoor spaces, garden

east to get to and easy parking . food close by !

is literally in the center, the staff is really helpful, good wifi connection and comfortable bed

the choice and quality of the food was excellent, both evening meals & breakfast

breakfast very good, and cooked fresh to order

lovely room. great meal and fabulous breakfast

for breakfast was wonderful

tables can be reserved in the bar area if you have as dog

the bar to have tenets lager for my husband because he doesn't like stella so wee had to leave the

loved the bath, lovely staff at reception, bar and in the restaurant, housekeepers and delightful food

location and fantastic breakfast

welcoming smiles, accommodating staff, great breakfast and the dog loves it

great bar area to chill out and the band on saturday evening were class too

pool table was available for free

to wait a little while for our room to be ready and so got a free drink in the bar which was very kind

no room service for 3 days

upon speaking with the staff member we where told we couldn't check in the now due to no fresh laundry being delivered and this was out of the hotel hands

pool table was free, staff was willing to help and we had no problems.

great location , great views from bar and from room.

£29 for 2 breakfast several sweets n crisps night before and apparently that £29 included a late check out fee which i'm wondering where jn that £29 could be included anyway we will be

the bar & restaurant are top tier

slept well and nice late check out at 11am so no rush

beautiful styling and nice sized car park with ev charging facility dinner was amazing and

the games room upstairs with the bar was excellent with lots to

location lovely big house loved the loft area with bar, pool table and karioke great for entertaining us at

games room was a winner for our family, kids absolutely loved it

fully enclosed front and rear garden was excellent for kids & family dog.

house had so many facilities to keep kids happy! very spacious and lovely log fire

got room service which was quick and tasty

gym was a little small and limited in function, ie no treadmill

place, great bed, great bathroom, very nice food and room service

very kind and organised a very early check in as i was flying in for a family funeral .

there was a gentleman in a kilt

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

nice bar area

the staff in the bar especially thomas and his boss they made us laugh all night

location was perfect, rooms were clean and got early check in

it had a restaurant and bar with excellent staff.

room was super comfy and outside bar area was fun

friendly staff, bar food excellent

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

have recently redone the reception & bar area which now looks very glam

selected this castle hotel because the kids really wanted to stay in a castle

pleasant and professional staff helpful with early check in as we were getting dressed for a

this was the first time we had ever ordered room service and having a cold pint alongside hot fish and chips brought to the room felt like such

parking

free parking and very close to city centre.