lack of on site parking

the staff and proprietors really made us feel welcome and the excellent food and well stocked bar was much appreciated

the sea views, the otters, the seals, the breakfast, the beer...

warm welcome, great views, excellent facilities, superb breakfast.

we had a great evening mixing in the bar with the friendly staff, residents and locals

staff were incredibly helpful - provided taxi details, advice and secured an early check in as i had to drop my bags then go

parking on site

appointed room, reception, bar and restaurant staff very pleasant

lovely decor, relaxed bar and staff were all very attentive and helpful

strong wifi in the bedrooms and throughout the hotel

staff very welcoming. bar food delicious. location and rooms excellent.

hotel was exactly what we needed and the kids had a ball playing on the swings and rope swings

the bar downstairs does huge portions of food, great after a long day walking in the hills

the kids want to go back next year

great friendly bar good entertainment

excellent facilities, parking was slightly challenging, great room and friendly staff

the room this time was excellent and even had little built in bunkbeds for the kids

the play barn was fantastic for kids, enough to keep them occupied all afternoon and more

clean hotel, very friendly staff and very handy restaurant and bar options

there is a well equipped gym and two swimming pools as well as other activities available

breakfast could have been hotter. evening meal (vegetarian) best i've had for a long time.

well stocked bar and lovely location

breakfast wholesome and very good choices

breakfast was perfect. location was peaceful. bed was very comfortable. lovely friendly staff

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

food was lovely, breakfast, evening meal, especially the sea bass on crushed potatoes with garlic and prawns

breakfast was well arranged and tasty with a good variety.

breakfast was excellent also view from room was magnificent looking forward to going back

particular lorna in the family and pet friendly lounge bar was very child friendly she asked my 5 year old daughter (with parental consent forst) if she

the bar was cosy and the restaurant food was amazing

pool, table tennis, squash court, billiards , outdoor seating, beautiful views , walk to beach , golf course, tennis courts

first class fresh breakfast. great situation. wonderful golf course round the corner

could also have offered bar meals in addition to formal dining

the pool is an added bonus

good eat on 4 single rooms for a golf outing

cooked breakfast was great

large parking area

with hard beds and all linen and towels of very good quality the bathroom was unique the bar and

it has ample car parking

street parking was great

great bar and fine selection of malts

spa bath not working. black pudding not nice.

the whole place was spotless thanks to the housekeeper bar staff were both

comfortable, spacious room with sea view and plenty of hot water for a spa bath

was perfect we had the suite which had a spa bath didn't want to come out so relaxing hotel cosy would certainly recommend this hotel

staff friendly and welcoming- owner’s son even looked out a bike for one of my kids to borrow

lovely vibe on the site with all the kids

didnt bother me and my husband but the kids did complain about the poor wifi, however it is to be expected in the middle of the

caravan was spotlessly clean, apart from a few dirty utensils in kitchen but this will be down to the last people in the van, easily over looked

spacious living area and good size kitchen

such as coal fires in every room downstairs and gave a warm family feeling it had a good wee bar for drinks and the food was really nice they also had watersports outside which is good for

everything! cosy room, open fire in the bar area, resident daschund cilla, character, great food

lovely log fires in bar and dining room

the best bath i’ve ever bathed in. beautiful view from room great bar food was scrummy

- really friendly staff in the bar

room. breakfast. location. comfort of bed. blackout curtains.

convenient for early check in at glasgow airport. quiet and comfortable.

little breakfast options if you have an early flight

breakfast was also good plenty to choose from and kids to choose from aswell

husband said the breakfast was excellent

however, too many things, like saunas, jacuzzis and the gymnasium, being out of action during my visit - at the busiest time of year

we used the gym which was well equipped and went for a swim

the bar staff are so lovely and look after you

the breakfast was really nice also the staff came across very well.nice quiet location

great pool

near station for train into glasgow central. free parking.0

we had a peaceful night in a quiet room

ev chargers onsite was also helpful

breakfast i wanted was not on the menu or set out,

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived in good

comfy bed nice sized room with lounge area good wifi and room service

location. wifi. space. parking. restaurant.

large room with great parking and plenty of hot water

car park on site was handy but plenty of street parking too

the beauty great parking excellent food friendly staff amazing room

place, great bed, great bathroom, very nice food and room service

excellent bar and restaurant

fabulous room, mini bar and snacks, comfy bed

nothing

there was a gentleman in a kilt

room was really comfortable and breakfast was

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

asked about early check in - it was sorted via email

as clean and stylish, perfect for us and our dog breakfast was amazing

returned from the concert to find the bar closed

had emailed in advance about early check in and was told to ask on day of arrival

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

gym very

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

early check in

gym was too small

a well equipped compact gym

food was lovely however i wish there had been a little more choice on the main menu- the kids menu was excellent

gym was average

proximity to glasgow sec fully equipped gym breakfast was lovely receptionist sonia was brilliant clean

also the bar was opened late and all drinks were chilled

close to everything we needed and plenty of pubs around and a nice casino across car park

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

we didn't get to bowling or the pictures, but we went to the casino during the day & for a 1st experience it was awesome, the

room , friendly reception staff,late drink at the bar and a nice breakfast with great coffee, and free parking

and the bar especially the front area where you have an excellent view of the street and can people

the staff allowed us early check in and late check out

the staff in the bar especially thomas and his boss they made us laugh all night

room was clean and the receptionist was very friendly and helpful and even gave an early check in

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

pool gym and facilities very good

was superb as was the pool and spa area

it is so friendly aand the kids have so much fun, and nobody bothes them

room service was on the expensive side.

sadly i didn't get anytime to visit the pool or gym or get breakfast so can't comment on these; but will definitely try again for a future booking

from reception to the bar

kids complained about no free wifi in the room -premier inn did it.

kids in the bar late at night

the breakfast choice was excellent! room service was exceptional.

enjoyed our breakfast, the swimming pool and the staff were extra friendly especially to the kids

one staff member helped me sort the wifi on my child's medical device

we stayed in the executive suite, it was spacious and the kitchen has everything you need

the gym and lobby

brand new hotel

criticism is that there was no hand wash and only one small bar of soap

the wifi could have been a bit quicker but i managed.

room was a decent size, shower was amazing, fee wifi is always a bonus

lack of fridge and no room service / no food available later at night.

we really enjoyed the food when we ordered room service twice

was very kindly given an early check in having popped in to drop my bags early which was immensely appreciated

was quiet and comfortable and came with so many things i wasn't expecting coffee machine, mini bar etc the bath was so deep and you could control the water temperature to be perfect

in the morning was a charge for food and drink for room service

i ordered some food via room service and even though it was really busy being near christmas, the food was with me in no

the bar was good and the hotel was very good

my father passed away the last night and they allowed us a late check out with no extra charge

staff were friendly especially the bar maid with long dark hair

the room service didn't work

breakfast firsst day love it , rooms look exactly like the picture on website, staff lovely helpful

room

rry i never remember names)

expected a larger gym area, but it was perfectly serviceable.

spa / room service

the gym was tiny could only fit 2 people and the ceilings are max 7 feet tall.

slow wifi internet speed

needed a phone charger no problem, room service was quick and good selection, complimentary mini bar, social hour, etc)

we arrived early from a red eye flight from washington dc and they offered us an early check in with no extra

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

excellent hotel. staff were really professional and friendly. champagne bar a highlight

beautiful building, friendliest staff, great wee bar and super menu

didn t have breakfast. lovely, comfortable and spacious room. friendly staff, great location.