central location with good bar and pintxos. good value

there's a bar beneath with tasty bar snacks

the bar downstairs was brilliant, just loved it

nice staff in the bar and reception. nice quiet hotel.

osed sundays)

the kids loved the ping pong table

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

eventually discovered a bar that

close to bars, restaurants, and shops

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

comfortable room breakfast box for early departure greatly appreciated good shuttle serbice

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

convenient for airport. good shuttle bus service

the shuttle driver picked us up even though the plane arrived late and past his normal hours.

great location, close to the airport with free shuttle service.

the only thing i can say is that the pool slide isn't there anymore and was replaced by a shower, maybe update the pool photos

the pool was lovely as well

nice garden and pool. close to bilbao. bathroom brand new and clean.

the pool was nice for cooling off but sometimes due to the size difficult to get in when other guests

large yard with swimming pool, a lovely view, quiet

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out after we were up all night at the hospital

got the impression this might be an ongoing thing) so

the gym is exactly what it looks like in the pictures, with the heaviest dumbbells weighing 10 kilos

hotel bar was very nice, good drinks and food

gym available and no alternative was offered to me when informing about it

the old town is right across the street check in time is 12pm no early check in

sco viejo), spacious and comfortable room, delicious breakfast with wide range of selection

also there was a little play area in the breakfast room for kids

staff very friendly and kind. lovely gifts in the room for our kids.

also there was a little play area in the breakfast room for kids

breakfast was superb, a selection of spanish cuisine and british foods presented as a buffet

nice staff and good wifi, you can easily do video

gym was sufficient, but seemed a bit tucked away being in the basement, and has potential to be

gym & leisure facilities

gym was well equipped, but it was very hot in the room

wifi was

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

beds; great location; friendly staff; gym basic but will do; great coffee place cafeteria zortzi

suite perfect for couple with kids or two friends who don't want to share room

great location with good value for money lovely bar staff

our 4 year old son and the hotel provided with a sofa bed for him and a set with toiletries for kids

great area to sit outside and sunlit gym

clean room and restaurant/ bar in the hotel

breakfast was at the bar with limited options available.

good breakfast and pintxos were available at the bar in the lobby

staff. bar facilities. near town center

room, modern and fairly new, very helpful staff and they serve food and drink at the bar of the hotel, which allowed us to have some late diner when almost everything else was closed

the breakfast was

clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

able to accommodate with the kids rooms

amazing buffet breakfast with everything you could want

breakfast was a very good surprise, good variety including gluten free options