close to bars, restaurants, and shops

eventually discovered a bar that

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

there was a bar where pastries and sandwiches could be bought, but there should be more choice

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

the spa was very good.

lack of water and breakfast only average

spa closes at 18.30. most of the rooms without bath.

spa and breakfast

this hotel, superb breakfast, lovely big room and a bathroom with bath and shower, perfect stay

nice bar downstairs with some snacks

osed sundays)

nice staff in the bar and reception. nice quiet hotel.

the bar underneath does great pinchos and the staff are really friendly

the bar downstairs was brilliant, just loved it

staff fantastic! wifi fast, parking available, comfortable bed. big rooms. jogging paths nearby

very well equipped - especially the kitchen and extra facilities for kids such as a splash pad, hanging chairs for babies, … only a 10 minute walk away from the

it's not easy to travel with kids, and it's just great when u have people that help and make u feel at home :) in our case,

loved sitting in the plaza nueva and watching the kids play football in the late afternoon

the bed was a bit hard for me, also it could do with room service.

very clean room, friendly and helpful staff, nice room service

got the impression this might be an ongoing thing) so

gym was closed - that should be made clear on the hotel site on booking.com

very nice service, clean and comfortable room with kids, thank you very much :)

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

great helpful staff, good breakfast

fantastic location, comfortable beds, great staff and a lovely breakfast.

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

very good breakfast

great breakfast and really friendly staff

guess because of covid) so couldn t eat in / get room service etc

hotel, very friendly staff and the bar was fab

decent wifi. comfortable bed.

24 hour gym was really helpful after eating so much pintxos

wifi was

the old town is right across the street check in time is 12pm no early check in

we were just waiting inside the hotel since the kids were cold

were a party of 4, 2 adults and 2 kids and the room is a bit tight for such a group, however we managed ourselves pretty well for

convenient for airport. good shuttle bus service

convenient to have in the room, it was set up on a lower shelf which is not great with little kids

the location and the shuttle to the airport was the main reason for our booking.

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

wifi was spotty or not working at all in the room

is no evening atmosphere or bar on offer in hotel really but everything is so close that you have options

travelling with 2 kids. friendly staff. very central for visiting the town.. no problems.

gym is basic

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

love the gym

the breakfast and lounge area were beautiful and it even had a very well equipped gym

bed room ac the shower breakfast was amazing. the fact that it had a gym

the hotel offers a small gym as well

, hand towels, bar soap, shampoo &

bar at reception open nonstop

able to accommodate with the kids rooms

with small kids it would have been reassuring to know in advance

cleanliness, staff was very welcoming and friendly, and breakfast was great.

great location ! staff allowed us a late check out

many little presents for parents and kids

and we asked for smaller pillows and and for a wifi signal booster, and we had it immediately

doorman, bell hops, 24 hr room service, a good restaurant

i was with my family my kids and it was really unconfortable to sleep at 40 degree celcius

spa and kindness of staff

although we didn't use room service it was available

area was a little smaller than expected based on photos - however it was still very nice and the kids enjoyed it

staff was excellent. young kids would prefer a bigger pool. everything was in great shape

the swimming pool was not for swimming. it looked like a small pool for kids

love this hotel, its swimming pool is amazing and the kids love the lifts top tip , the parking at the hotel is quite expensive but the local carpark

great location with park and playground on the doorstep for kids

like 5star uk standard room service food was rubbish charged 20 euros for black coffee didn t order cold toast and

good wifi, clean room and helpful staff, location just off the main street ok

the service, location, warm pool, cleaning, restaurant

the kids loved the ping pong table

the breakfast was really good too

arrived early and were delighted and grateful to be allowed an early check in

had emailed about early check in due to an early flight with a child

posh & executive feel that was really nice for the kids to also experience

our kids loved the breakfast

could order room service outside restaurant hour e

unfortunately room service menu is terrible - we were a bit shocked given the high quality of breakfast

dog friendly, and with ev charging in the garage.

good tv, good mini bar and excellent service

the staff from reception, dining and bar were all excellent

great breakfast. very comfortable hotel, cool and quirky decor.

only thing that would improve it is if there was a decent coffee making facility post breakfast

good breakfast, nice staff, good location near the central bus station

the breakfast was delicious at a reasonable price of 8€

the breakfast not included.

no room service to order some food

it was very well located, near the guggenheim museum. the room service was also good.

only the man that arrived was better and people friendly and gave my husband all the details for laundry of his shirts which came back next afternoon to the room

friendly staff, early check in, comfortable room. very close to guggenheim museum.

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

the room service staff are great

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

clean and spacious rooms with all necessary amenities, comfy beds, good wifi

went to restaurant and nobody came to serve me, then i tried call room service to order food and again no answer maximum 36 degrees in shower, was cold for

good wifi