friendly staff, clean room, good breakfast. outdoor pool was nice.

the breakfast was good and the beds were comfortable.

not really i coulda have a breakfast treat!

was amazing and the breakfast was wonderful

breakfast, smile people

everything, breakfast

breakfast select was great lots of variety of items to choose from and coffee available and fresh

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have any

lack of breakfast and gym

the breakfast assortment

i liked that it was pet friendly and no pet fee on top of nightly rate.

clean room , staff no pet fee

this is a bit inconvenient if you are temporarily living there with kids

the school age kids in the parking lot yell and cursing

it was past 12 am and there were kids running up and down the floor

quite a surprise when i received my statement online after chekcking out and was charged a $100 pet fee

the fact that you waved the pet fee for our caged bird was a huge factor in choosing your hotel.

breakfast was very good same as if we.re at home

breakfast was superb, the kids loved it

receptionist, alyssa, very friendly & nice. nice variety for breakfast.

pet fee was $25 a day

bathroom lighting was dark. lack of gym equipment. no outlets near bed

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located near so many

my kids enjoyed their breakfast and there were a lot of options for them to eat

great wifi, swimmingpool, breakfast, big room and nice bar and people!

theres a bar and the staff was really friendly

room service, good portions and food was tasty.

easy check in and kitchen area.

always i had an awesome experience this time i enjoyed the bar and the service there was the

ivate) bedroom and the kitchen would be furnished with plates, forks and spoons

guest laundry being available is a huge plus

the also promise laundry facilities, they have all been removed

laundry service limited to wash clothes.

had a laundry room

also the gym equipment did not work

in door pool

maybe upgrade the gym facility.

was beautiful so clean and comfy like i felt at home and access to the pool , fitness center, & laundry

very nice breakfast staff

breakfast could have been better

great location. breakfast was very good. staff was friendly.

comfortable and great location. great breakfast

pool small

about this site at all everything was a mess especially the laundry room and the staff have their kids with them at work they live in the hotel, very loud and

basically not a place you want to stop with your kids at all

the place smelled like marijuana also they had roaches which my kids have never seen one in person

first night was good,the second night the people above us kept me up ,kids running back&forth two and three in the morning, adults having a get together laughing loud

there’s no smoking in the building but yet my room smelled lien cigarettes and i had 2 kids

having a sink and counter space for my kids and room to walk around in

had a spa tub which was great but it needed some

there wasn't any breakfast there

air conditioner and breakfast good be a lot better

the gym was closed down and looked like the walls were coming down in there every machine busted all up

i loved the spa tub

kitchen was great, had the basic cookware, two place settings, and an l area which served as a

facilities great (gym, ability to do laundry, big fridge/freezer in room

nice sized room. kitchen and desk area very sufficient.

the room had a small kitchen that was super clean and nice

location and staff were very friendly. small gym was adequate and a good supply of free coffee.

•there was not laundry detergent for sale

spacious and clean room. the breakfast is sumptuous and exceeded our expectation.

and the other staff helping with the morning breakfast buffet were amazingly warm, helpful, and welcoming

there was some sports thing going on with kids playing hockey in the hallways

was intact will go back here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

in day at udel, convenient, clean, friendly, helpful front desk, starbucks breakfast,

no pool

great location for parents & friends of universal students & plenty of parking.

the pool and hot tub were closed the price was not cheap, so the breakfast and shower should not

special too expensive over crowded bar area without social distance nor masks

the coffee from room service was very strong and undrinkable

the coffee bar wasn't restocked on the second day - i had to request coffee from housekeeping

was good server was super friendly bar tender was not that friendly tho the hotel front desk was not friendly at all i spoke to this

i loved the staff and their friendliness. i loved the food at the river rock kitchen.

i enjoyed the onsite breakfast and bar area

the gym room was alright also

breakfast was perfect and the lady who was working the kitchen for breakfast was amazing

needed a microwave and bigger fridge and a mini bar lol 50$ charge but i suppose pay 167$ on booking and 50$ for the room i only got a gatorade so

free breakfast was good, and much better than most free hotel breakfasts

the complimentary breakfast was safe, tasty, and healthy and i really appreciated the thought that was put into

you get what you ob paid for. the room smelled and the wifi is horrible.

didn't like that they do not have wifi in working condition

i needed a late check out and they complied

the room had a funny smell and the wifi was non existent

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

additional charges made to my card i paid for my room through booking, paid a non refundable pet fee at check in and i have a $200 charge directly from sheraton, this is the second time i book

pet fee exorbitant

good price and no pet fee!

and my kids always try have fun but this time here our room look like it was not really ready for

didn't like that i booked a room for 2 adults and 4 kids and then get there and it could only be 5 people in the room so i had to send my daughter home

room service staff were friendly and accommodating

$150 room service dinner was essentially a door dash delivery with plastic utensils

coffee on a sunday am before 9 am unless you order room service

no business center or 24-hour room service

down the bar and restaurant

spiders, old mildew smell, curtains pile of dusts, and sheets had small hair pieces, no cable, no wifi, and old

wifi connection, i was trying to monitor inclement weather on my trip with my family

the breakfast was sub par

continental breakfast was lame

breakfast area is kind of skimpy

got in later than plan with my pet…quick registration and was impressed with room…

pet fees

was very clean very nice staff was wonderful they allowed me a late check out i had a wedding i was in from

suite accommodated our large family - with breakfast in the morning as a plus for the kids

a better gym area

decent price before pet fee is added

my son loved the indoor pool

breakfast was perfect

the pool was closed due to covid.

amenities including the pool and breakfast spread and the offer of hot soup, hot coffee and hot cocoa

they have guest laundry which is nice but no breakfast

location was great. no breakfast

no breakfast

there were several choices to get breakfast in the mornings

friendly easy access to high ways a microwave, coffeemaker and small refrigerator no coffe or breakfast but there was near by fast food floor is not carpeted ud83dudc4d good price for this

which was nice for my morning breakfast

nice all around accommodations, good value for the money with a decent breakfast in a quiet area

is not a chain hotel - so old-fashioned - no high tech sign in or breakfast and decor is old fashioned but everything needed is there

bed and breakfast was clean and peaceful

parking was easy and convenient

large, spacious, jacuzzi tub; robes, close 20 min drive to chesapeake city good wifi connection room was private from

great breakfast! wonderful hosts!

parking was kinda catch-as-catch-can = no defined parking area

treadmill in gym worked well

the staff, the room and the breakfast were great. very accomodating to allow a late check out.

e-z on off highway ... nice breakfast

clean, comfy, quiet with friendly and helpful staff and a good breakfast

great for me because i had young kids with me and drove from ny

easy and safe location. pool was great.

love the pool & breakfast. bed very comfortable, room very clean. accommodated early check-in.

was very clean, bed was comfortable, breakfast was great, staff was great

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

comfortable- the rooms were very spacious & stocked with all the kitchen neccessaties

breakfast

i asked about a late check out and didnt agree so i hung up

was good especially the breakfast

clean. well lit. no noise issues, good value for money. breakfast good

good breakfast including diy waffle machine

my only complaint was that i booked the hotel because i thought that the pool was open

pool was clean, our room was clean & i loved that the hallways smelled really good

breakfast was grab and go and no official spread of options, but this is a pandemic and i

breakfast selections were very nice

pool water was super cold

it snowed overnight and we were impressed that the parking lot and walkways were cleared when we awoke

they had dvds at the front desk to choose from for the kids

the extra space with sofa and kitchen area made it very spacious

is excellent the staff,the pool and the rooms are spacious and bed is sooo

including the room sizes, breakfast, amenities, etc, my family and myself really enjoyed the stay

pet friendly and a open pool with guidelines they follow for covid

to virus, breakfast was very limited

the hours of operation for the pool was perfect

the pool was warm and relaxing

breakfast was great. everything you could ask for at breakfast, huge variety.

breakfast ended too early

breakfast was good

front desk could not give me change for a $20 for tips to housekeeping and breakfast staff.

my kids loved the pool

very friendly staff, clean rooms, and very nice continental breakfast.

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

breakfast was expensive so we ate down the street.

breakfast not included, great location

the breakfast café is quick and convenient, but given how many great options west chester has,

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

full service breakfast on the porch overlooking the garden/pool was included, with fresh coffee, juice, and a wide variety of options

breakfast made fresh with your order

we especially enjoyed breakfast on the deck with bottomless coffee and fresh pastries

the breakfast in an artistic dining room is more enjoyable than the ones in chain hotels

very friendly and welcoming hosts. beautiful flowers and nice, quiet pool area.