didn’t get access to my room because they charged my card for a pet fee and than refused to give me access unless i paid two additional pet fees claiming the first

the pool wasn’t usable for the second time in a 5 month period

that breakfast in the morning staff very friendly and ready to help

breakfast was fantastic and the attendant was excellent

the breakfast was great and the attendant who served it was very professional and nice.

great breakfast, amazing staff, clean rooms, great pricing

always enjoy the breakfast that is made

great location, friendly helpful staff, very clean, safe, good breakfast.

they were cleaning up the breakfast but still were nice enough to make us something

breakfast, good location and customer friendly

friendly easy access to high ways a microwave, coffeemaker and small refrigerator no coffe or breakfast but there was near by fast food floor is not carpeted ud83dudc4d good price for this

a couple of places for breakfast right there if you wanted to be up and on the road quickly

there was no breakfast at this location but golden corral was only a 2 minute walk

no breakfast included. (covid 19 rules in place)

is not a chain hotel - so old-fashioned - no high tech sign in or breakfast and decor is old fashioned but everything needed is there

location was great. no breakfast

no breakfast

they have guest laundry which is nice but no breakfast

decent price before pet fee is added

amenities including the pool and breakfast spread and the offer of hot soup, hot coffee and hot cocoa

pool closed

indoor pool

amenities including the pool and breakfast spread and the offer of hot soup, hot coffee and hot cocoa

got in later than plan with my pet…quick registration and was impressed with room…

pet fees

great location, great value, good breakfast.

pool was closed

pool was open late so my kids could enjoy every minute there

specifically picked this hotel because it had a grab and go breakfast

i never had breakfast. the location was great

breakfast availability was too short

advertised free breakfast but did not offer it

breakfast area is kind of skimpy

breakfast in the sunroom was delicious!

room w jet spa tub inside it was better this time

the atmosphere, building and grounds, breakfast, and location

the spa tub waanr big enough to fit a

there was a variety of breakfast

they have good parking and electrical hook up

was delicious, with covid 19 was not applicable with breakfast to go

breakfast was very good

it is a beautiful mansion. decorated very well. breakfast was very good.

room -welcoming atmosphere; front desk attendant accompanied us to our room -outstanding breakfast: avocado toast topped with smoked salmon and pickled onions, accompanied by two eggs and

the house manager was late the morning we were there so we had to wait to get breakfast

great breakfast. friendly staff.

there was no pool

there were several choices for breakfast

great value. i wish they would bring back the continental breakfast and open the gym.

i loved the spa tub

facilities great (gym, ability to do laundry, big fridge/freezer in room

room was spacious; had some wear and tear, but comfortable, clean and had a kitchen

the room free landry and gym

i’ve never been to a hotel with free laundry

was in room #117 across from laundry room and door was open

there was some sports thing going on with kids playing hockey in the hallways

staff was very friendly. breakfast buffet was great

it had a kitchen with a large refrigerator, a microwave oven, a two burner stove

here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

mind you i have kids with me during stay

i liked the gym

showtime and large tv. excellent gym and peloton on site.

it was very modern, clean, great free breakfast, and huge flat screen tv

front desk could not give me change for a $20 for tips to housekeeping and breakfast staff.

i asked for a 2 hour late check out he couldn't do 2 hours but did an hour

not enough towels in the pool area.

we used the fitness room, pool and free internet

breakfast was delicious

room was nice, didn’t care for the combination bar door closet/ bathroom door

to virus, breakfast was very limited

server at breakfast was a m a z i n g…so helpful, kind and energetic

in day at udel, convenient, clean, friendly, helpful front desk, starbucks breakfast, parking

i just wish the pool was open.

the pool is still closed.

bagged breakfast could improve.

breakfast was great. new building. underground parking with ev chargers.

pool is small.

comfortable and great location. great breakfast

great breakfast good coffee.

breakfast was good with large

guest laundry being available is a huge plus

the also promise laundry facilities, they have all been removed

laundry service limited to wash clothes.

pet fee was $25 a day

very comfortable bed. good breakfast.

the breakfast

liked the fact that the room was clean, there was a small gym on site and the fact that a jacket i left in the room was found and sent back to me immediately

free parking and room, laundry self service, silent indoors, carpet on halls, hd tv, basic breakfast, located near so many

jacuzzi was on point nice and warm put the pool was freezing cold, the staff was polite and the breakfast was good

was so pleasant the staff was nice and welcoming the room was clean the breakfast was great

also the gym equipment did not work

a little upset the pool wasn't open

the breakfast and that the gym was not open i kno cause of covid but the gyms are open

the fact that you waved the pet fee for our caged bird was a huge factor in choosing your hotel.

quite a surprise when i received my statement online after chekcking out and was charged a $100 pet fee

would be a 10..but ....no pool, no hot breakfast or coffee in lobby

i was traveling with a friend and out 2 small kids

breakfast was superb, the kids loved it

room service was good; they were tidying up things, they could vacuum and clean things up a bit

kids running down hallways at night when they should be in bed run in and out the room letting the

the bar food is extremely overpriced and nasty.

the food smelled amazing & the kitchen is open til 10

beer selection at the bar is bad.

there were basic coin laundry machines around that i didn’t use but

the breakfast assortment

we enjoyed a quick breakfast as we had an early appointment

breakfast select was great lots of variety of items to choose from and coffee available and fresh

then how can you get your laundry to get properly taken care of if the washer and dryer are sitting in an extremely dusty

snack availability. pool. staff friendliness. food.

the gym

they advertised a gym and it was closed

i seen a lady cleaning rooms and asked if i could put my dirty towels in the laundry bag she told me wait for next

great room. continental breakfast was excellent

clean room , staff no pet fee

i liked that it was pet friendly and no pet fee on top of nightly rate.

there were other guests smoking cigarettes and marijuana on the balconies and kids riding scooters in the parking lot after dark

the kids were yelling to stop fighting and luckily they left after first night stay so the second night

the school age kids in the parking lot yell and cursing

the bar was very expensive.

very nice area with plenty of parking and bright security lights.

$30 room service meal was absolutely disgusting

was good server was super friendly bar tender was not that friendly tho the hotel front desk was not friendly at all i spoke to this

no parking fee

gym- location on the river front - proximity to couple of restaurants

the gym room was alright also

the bar and breakfast was an added plus

the complimentary breakfast was safe, tasty, and healthy and i really appreciated the thought that was put into

i love that it had a bar and restaurant and is right next door to a great restaurant

you get what you ob paid for. the room smelled and the wifi is horrible.

there is also a large laundry room

i needed a late check out and they complied

when i called the front desk later because we could not hook up to wifi , the woman was very helpful even though we were never connected to wifi

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

pet fee exorbitant

good price and no pet fee!

additional charges made to my card i paid for my room through booking, paid a non refundable pet fee at check in and i have a $200 charge directly from sheraton, this is the second time i book

reason light downgrade of facilities score was the fact that the lobby bar was closed

covid related shutdowns, like the bar and lounge. but that's not the hotel's fault.

we booked services at the spa in the hotel and that was really lovely

had room service both nights, and each was delicious

package which includes champagne , chocolate covered strawberries, and rose petals and special spa supplies for the large bathtub

the main bar we paid $24 for the burger and the french fries were a disappointment

room service food is expensive but the best room service food i ve ever had

we didn't use the pool, but it looked very nice

easy and safe location. pool was great.

indoor pool

the pool was not in service which is the reason i booked this hotel because how

the breakfast,concierge,front desk, everything immaculately clean

the breakfast was not to my satisfaction :(

i asked about a late check out and didnt agree so i hung up

breakfast buffet was on point

clean. well lit. no noise issues, good value for money. breakfast good

was good especially the breakfast