booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

the breakfast café is quick and convenient, but given how many great options west chester has,

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast

breakfast was expensive so we ate down the street.

the only thing that was not great was the wifi

parking was free with plenty of spaces

breakfast, parking and pool were awesome

the extra space with sofa and kitchen area made it very spacious

the breakfast buffet selection

my son love the pool

the cleanliness, pet friendly and the pool. staff is so amazing!!

pool was nice.

pool and hot tub was a relaxing bonus

pool had way to much chlorine in jt. pool was not refreshing, too warm.

location, breakfast, staff and room. we had a great stay.

the room was very large and comfortable. the kitchen area was very clean

my only complaint was that i booked the hotel because i thought that the pool was open

the breakfast options were excellent

breakfast was grab and go and no official spread of options, but this is a pandemic and i

pet friendly clean hotel

the room was very clean. breakfast was great. many choices. staff was nice.

plenty of parking

close to businesses and highways, staff was courteous and helpful, breakfast was decent

the only bummer was no indoor pool

great hotel gym

kitchen facilities were useful

they took us in at 5 am, made sure we had breakfast, coffee and snacks and helped us on our way

kitchen in room with super comfy bed but best of all was that everything was spotlessly clean

the breakfast was awful, as was the coffee

convenient location, 24 hour gym, staff were nice

there was a pool, basketball court, tennis court and area to barbecue with tables and chairs

gym is great-24 hours

of smoke; reassigned to new room right away), dish washer in room, laundry room in facility, gym and outdoor pool in facility (although pool was not available this time of year)

it had a full kitchen to prepare a family meal

my kids wouldn't even stay in the pool with their eyes burning and their skin all itchy could be why

friendly professional staff very clean good breakfast selection

loved how me and my family were welcomed by the friendly staff and also the pool was great and the room was clean and the bed were super comfortable and the bathroom was also

nice fitness

nice room, friendly staff, good breakfast and pool.

breakfast area is open and well lit, rooms are extremely comfortable

my family enjoyed the free continental breakfast that was both hot and cold food

i’m thankful that there was a laundry room that didn’t require quarters, so laundry was easy

with a kitchen, dining area and living area

loved that the rooms came with a full kitchen

restaurant and bar were closed

small swimming pool. an on-site

pool and gym still haven't reopened from pandemic, breakfast very limited

restaurant and bar were not open

swimming pool not open.

didn t see breakfast

clean. well lit. no noise issues, good value for money. breakfast good

the breakfast had a variety of foods to choose from, a good selection

breakfast

breakfast buffet was on point

was very clean, bed was comfortable, breakfast was great, staff was great

very comfortable bed. kitchen was perfect.

we didn't expect the kitchen to be totally equipped with a dishwasher and disposal, an ice maker

clean spacious room at the perfect location, with breakfast!

bed, breakfast, cleanliness, team, everything.

pool and friendly

the pool area was clean but the pool was obviously over chlorinated

hotel was large. beds were comfortable. lobby and bar nice

the pool & spa was nice as well

nice gym, peloton machines

the indoor pool temperature was very cold and we were unable to swim due to temperature.

newer, clean, love the suite concept with a kitchen

to covid restrictions the breakfast currently consists of prepackaged muffins, yogurt, and oranges

when i arrived all the supplied kitchen materials were dirty.

we stayed in one of the suites and it had a very homie feel complete with its own little kitchen area including a full mini stove and a medium sized fridge

the owner, location, pool and breakfast were all very nice.

we especially enjoyed breakfast on the deck with bottomless coffee and fresh pastries

full service breakfast on the porch overlooking the garden/pool was included, with fresh coffee, juice, and a wide variety of options

we said yes and the cottage was wonderful--bedroom, living room, kitchen, dining room, powder room, bathroom, day bed, deck overlooking the backyard and swimming

breakfast made fresh with your order

pool was very cold, so we were not able to use it with our kids

gym, pool

breakfast was awesome

i liked the pool, gym and the breakfast in the morning

gym did not open until 9am

plenty of parking. scanner to get in after dark for safety. iron and ironing board in room.

pool was closed, complimentary coffee wasn t ready and the starbucks was not a starbucks

seemed quiet and they had a bar available.

liked that the property had a pool and firepits outside to sit by at night

very small bar refrigerator, but no freezer

and attend my brothers wedding plus an awesome location to just step outside your door to have breakfast at the nearby coffee shop or restaurant or go to “the foodery” and sit outside or in

never went down for breakfast

eat the continental breakfast

staff and facilities very clean good choice of free breakfast items quite a great value in my

breakfast is better than most places

pet fee exorbitant

additional charges made to my card i paid for my room through booking, paid a non refundable pet fee at check in and i have a $200 charge directly from sheraton, this is the second time i book

good price and no pet fee!

covid related shutdowns, like the bar and lounge. but that's not the hotel's fault.

i also wish they had a pool for the kids to relax

package which includes champagne , chocolate covered strawberries, and rose petals and special spa supplies for the large bathtub

we booked services at the spa in the hotel and that was really lovely

down the bar and restaurant

room service food is expensive but the best room service food i ve ever had

we had our makeup done at the spa and amber was amazing

the only thing missing was a swimming pool but the gym had all the necessary equipments

the pool and gym wasn’t open due to covid 19 but that’s understandable

location was near my kids school and the staff was nice especially she went above and beyond to help me out every time

no breakfast

laundry facility

i liked the shuttle

gregory the bellman took care of me gave me dinner ideas and promptly shuttles me wherever i wanted to go

clean great pool

the hotel has a shuttle, which will take you to the area attractions like valley forge national historical park,

full fitness gym, swimming pool, hot tub

clean. decent breakfast.

and their breakfast was very good

breakfast was good and the staff was super friendly and wonderful!

staff is amazing the breakfast was an added bonus

breakfast and parking lot price (should be free)

it was a nice place and they give free laundry services.

kitchen so i could cook like at home

everything was beautifully stocked from the bathroom to the kitchenette

when you travel with family and use the kitchen all want to eat at same time

also they put us in a room below people that had kids running around late at night then early in the morning ( no real rest those two nights

i enjoyed the onsite breakfast and bar area

staff is super nice. loved the rain shower. restaurant and bar were fantastic

parking, the size of room was small

the prices for room service is pretty steep for what you get

was good server was super friendly bar tender was not that friendly tho the hotel front desk was not friendly at all i spoke to this

had ants all over the place i was there for six days i didnt get room service for three days and when i did i didnt even get no

booked the room however requested an early check in

door didn’t lock at all so had to switch rooms, second room smelled like mold the whole time, kids running up and down the hallways at all times of the night, hallways not vacuumed or swept

the refreshing pool

my kids love it and we would be back

breakfast. location.

free breakfast was good, and much better than most free hotel breakfasts

the staff was fantastic , the place was beautiful and clean , the breakfast was amazing

the gym was a perfect size for us to work out during our stay

per my parents feedback, breakfast was great

it was convenient and clean. the breakfast was decent.

breakfast was great, and being able to order food in the hotel even though not a formal restaurant

very clean and the kids enjoyed the breakfast

breakfast was basic

breakfast was good, hotel very clean, room clean and smelt fresh, helpful staff.

the room had a funny smell and the wifi was non existent

when i called the front desk later because we could not hook up to wifi , the woman was very helpful even though we were never connected to wifi

you get what you ob paid for. the room smelled and the wifi is horrible.

didn't like that they do not have wifi in working condition

i needed a late check out and they complied

low flow, low pressure shower heads are awful and the breakfast was meager, at best with most of the food gone

breakfast was good for the price! room was very clean and comfortable.

no breakfast buffet but you could go next door (2 minute walk) where there was an excellent (large)

was told, after i asked about breakfast, that i would have to walk over to another hotel for breakfast

great staff , clean , best breakfast, loved my comfort stay for 5 days

bar in the lobby and room service

parking availabe, customer service 100/10

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell - use detergent that doesn t smell - so gross it was just filthy

would have liked free breakfast. items were expensive.

no food. bar not open. plenty of restaurants nearby.

station for breakfast - yum

close to where we needed to be. great breakfast and was free. quiet hotel.

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was great)

they served breakfast just the overall stay was just really good

breakfast was terrible. egg was terrible.

great breakfast

were up until five am slamming things around screaming waking me and my kids up every half

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

the breakfast was decent and the staff was very friendly and helpful.

they were very accommodating and the location was on point. breakfast was awesome.