the hotel is extremely clean, pool is outstanding

breakfast that we paid for and turned out its only for 2 guests not for all 4 (2 kids didn't get option for food - 35 minutes waiting for eggs and rude and inattentive staff ;

friendly staff, nice clean rooms, attractive lobby, good breakfast, convenient location.

clean, comfortable. excellent breakfast

kids cried

beautiful, comfortable, good pool, gym, staff was very helpful

breakfast was good as well

best service, the best accommodation, the best value, more than i was expecting, breakfast was beyond of every expectation and everything else is on the high level

as a late arriver (9pm), i also was disappointed to see the bar and kitchen were closed, but appreciated the little lobby shop for a quick bite

basketball court for kids

big rooms, full kitchen, great breakfast

the kitchen area

comprehensive breakfast offerings

i wish the pool was heated.

i know we're still in a pandemic, but the complimentary breakfast left a lot to be desired.

wouldn t have anything to complain about except i was told that the bar was open until 11pm

there were kids running through the halls all night

loved the views over the river, and the large gym.

limited breakfast hours

we ordered room service for dinner and it was very good quality and there is a starbucks in the lobby

if school kids - close to the ice skating brink - breakfast was pretty ordinary although nice

also the gym facility does not have enough equipment

me over the breakfast i prepaid and was told i didn't also wasn't told where to find the pool the gym or anything

i took my kids to go swimming would not have stayed and would be charged if we did

we like having the bar for late night

breakfast, parking on site (need to pay extra), rooms are nice and clean, gym has all that i need (+) good gym and excellant breakfast (-)on floor and then discovered on last day all the water bottles on offer were in the fitness gym

there was no courtesy bar which is pretty standard in most hotels

room service did not deliver towels requested

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service or even free breakfast

they should have in a future, a restaurant that can serve room service.

no breakfast served, but duncan was nearby. great to have covered parking free.

clean, staff are nice, the car is protect with the underground parking

the parking was limited

location and price were good. also free parking.

free parking, free simple breakfast, free wifi

i was surprised to find a mini kitchenette in my room

the staff was amazing. very responsive. decent sized rooms. good kitchenette.

kitchen accessible 24/7

staff was friendly. guest laundry.

breakfast was above average for the price

family of four two adults and two kids

the room, beds, breakfast, and lobby were excellent.

breakfast was better than expected

gym excellent and good basic breakfast

the free breakfast made up for it though

rget)

the room was clean and spacious. the breakfast was good.

it's new and clean, the breakfast is good. our kids love this hotel.

loved the pool, breakfast, full size kitchen and partial living room in our suite

it was nice to have a working kitchen with a full fridge to use and a comfy couch to sit and relax

pool and fitness center also excellent

also, the breakfast was fantastic

gym had enough to get in a workout, plus they have an indoor pool

breakfast was good, loved the pool

breakfast was good, loved the pool

i liked the breakfast and the pool. the bed was also comfortable.

the pool was too small. also, there was no housekeeping until the end of our stay.

helpful staff, good gym facilities, great shower!

no meat at breakfast buffet.

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

and the limited shuttle service was conducive to our travel plans

the beautiful outdoor courtyard area, the delicious made-to-order omelettes and other delicious breakfast items that are free of charge every morning, and the friendly staff

great location, nice rooms and great breakfast

the hotel has an outdoor pool

pool, seating area outside, breakfast, kitchenette in rooms

clean and updated! breakfast options were also good.

great location clean staff courteous easy check in fitness room and breakfast were great definitely would stay here again very comfortable

there was a bar in the lobby but it never appeared to be open or serving ?

they have a great pool along with gym for those who need to stretch or relax any time of the day

friendly staff, clean room, indoor pool, good breakfast

was no breakfast out due to the pandemic but if things are wrapped, i don't see that as a harm

some reviews mentioned that there wasn’t any cooking equipment, cutlery, glasses, plates in the kitchen: this is correct but there is a clear note onnthe table that such sanitised items will be

the kitchen, beds and location

room was big and having a kitchenette, fridge and microwave in the room was very helpful

believe the kitchen inside the room can be a bit more modern, as well as the stove

anyway :

e don't like those rooms because you hear everything next door, which we did -noisy kids early am, for

gym is a bit small but enough for basic training

the pool was a little murky.. maybe just because it was heated?

felt the food at the restaurant and drinks at the bar were overpriced

is hard to properly evaluate breakfast quality under the current circumstances

breakfast and staff who staffed the breakfast refills

the fitness room was decent for a hotel gym

the swimming pool is small but warm, excellent for kids

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well stocked

pool was very small, would be great if they had a jacuzzi instead but still ok for my 10 yr old son

bistro, 24/7 snack area, indoor pool, water pitchers in lobby for guests, newness of

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the evenings with a bartender and tvs, along with a mini starbucks for the early hours

they were friendly, helpful, so good to my kids and made this stay all the better

pool had to be closed and cleaned because a kid threw up in it

responsive front desk, brought up amenities and room service quickly

we also loved the gym

pool was perfect for our boys

gym

very clean. nice gym. very polite staff.

gym,pool,breakfast, the store. the rooms were very nice too.

there are delicious snacks, fruit and non-alcoholic drinks in the bar for all guests free of charge

have been 2 days but there was not room service maybe because covid but need to be cleaned and arranged the

cleanliness of the jacuzzis towards the end of the day, and kids playing in it

the rooms are really nice loved that we had separate bedroom from the kids

great room. good breakfast. good overall value

the staff is great , especially joe. the breakfast s also a nice bonus.

clean comfortable and affordable oh and the breakfast is great

the location is good, nearby mcd and grocery store to get instant noodles, popcorn n milk for kids

location was great the breakfast is great very spacious area very clean the staff was excellent i will definitely

but kids liked them and also said cot was comfy (extra $20)

rooms are complete and comfortable,also the restaurant and bar on the side are a plus

breakfast was convenient and good, nice selection ( eggs were watery on sunday) location was great,

son loved the fact there was an indoor pool

the gym is very nice, they even provide free cold water and towels

breakfast both quality and variety; wonderful new gym

pool was small and too heavily chlorinated.

with children, grand & great grandchildren so didn't spend much time in the hotel or explore the pool etc

nice and big gym

pool was a bit small

children slipped and hit their head by the pool area because when the floor gets wet there it becomes very very slippery

going through the kitchen to the bathroom felt a bit awkard.

delicious and copious breakfast

the staff were super helpful, printed off train timetables explained the railway system and breakfast was smashing

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

laundry facility and location

close to my daughter good breakfast clean nice staff

nice gym

gym pleasant staff bed & bathroom were comfortable & clean

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness, nice staff, breakfast, gym, laundry facility

and staff were nice, liked the cute little restaurant and bar off of the side of the lobby

staff, prompt room service, clean room (and a super cool layout) (-)hotel advertised having room service and when i was ready to order food they said they didn t offer it anymore and i (+) it was also great that there was no room service unless you ask for it (-) slow room service and sometimes with the wrong dish (i didn't change it because of the delay, but i (-)ordered room service, a caesar salad and roasted brussel sprouts at about 4:00 pm (-) for the coat of the accommodation i would expect at daily room service as used to be the case in any hotel i have stayed

the bar soap doesn't lather well or rinse easily

the restaurant and bar were convenient, it was nice to be seated outdoors

room nice closet quiet location great staff at front desk terrace gym bathroom nice size nice desk refrigerator was

no shower pressure had to go pay a day membership to a gym to shower

in door pool and gym

did not offer complimentary breakfast

the tv's on the elliptical machines in the gym did not work

no continental breakfast

quiet once the kids in the park out back left (7:30 pm)

the staff is so accommodating (need an early check in/late check out- sure

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

possibility of doing laundry on premises

we love the shared kitchen and laundry facility

breakfast was great! chose this hotel because of location.

toilet is low to the ground, but there is a bar within reach in case it is difficult to get up from it

clean and neat good breakfast

breakfast was basic continental, just ok.

no food or bar service in the hotel (except for breakfast)

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

was no trash can in the kitchen and i had to ask for one, the coffee pot was missing from the coffee maker, there was only

the breakfast was also top notch

clean. friendly staff. good location. variety of food options available for free breakfast

hotel manager was excellent and worked hard to get us another hotel with a swimming pool for our grandsons to enjoy

room was very clean i loved having a kitchen area and pull out couch

still under some covid mandates during our trip so no sit down breakfast in the restaurant, but food to go was available

we tried to order room service but couldn't because the grill did not have enough staff.

he staff was very helpful and pleasant but relaxed; the room service situation was

didn t have breakfast

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included in the

spacious room great shuttle bus to the coty value for money

spacious, tidy, clean, facilities, equipment and the world cup shuttle bus!

the gym was awesome

pool was open 7am to 11pm everyday, with

anything right inside the hotel from restaurants, to a pool/hot tub, to room service to the gym

very comfortable big bed,smart tv, early check in and late check out.

very comfortable big bed,smart tv, early check in and late check out.

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

welcoming by staff, clean, breakfast pretty good, parking option worth it (must pay), 24 hour gym

everything was great. early check in was very helpful!

ud83dude05 also by mistake they charged my room service for water, which i did not use

the gym cardio area was very stuffy, could use more ventilation or fans.

beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

my experience with room service was very slow

the wifi in our room was nil and void until we complained then it was made easy.

just right for relaxing, heat worked consistently and quietly, shower was lovely, coffee in the bar was strong and tasty, staff we met were all friendly and

very clean, friendly staff, free shuttle to/from cambridge

i wish we took advantage of the free shuttle

gym, no breakfast. room size to small

zac at the bar was extremely kind, genuine and professional, and monty the operational manager, made sure to

m)

the room was very spacious. liked the free wifi.

fridge that wasn't a mini bar also made our stay even better

was no room service or bar service available it bothered me since i didn't find out until check- in, and

wifi was great for working

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

everything great rooms ! nice restaurants and bar ! great staff !!

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

check in time was extremely late, i was told i could get a early check in but that never happened only e-mail was offered to notify me when ready which never

no microwave in room :(. would love to have one when traveling with kids.

their shuttle service to different locations is fast and punctual

great rooftop bar to sit and relax with a pretty cool view

to fenway, t to get into boston and the variety of restaurants in walking distance the roof top bar is awesome

pool size, was a little cramped when a lot of kids are around.

also laundry facilities on 8th floor are very helpful for guests with a longer stay

pool was very small.

nice gym

good location good gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

allowed early check in and staff was accommodating and friendly

gym was great

the gym and pool

laundry

the lounge bar would have been open earlier than 5 pm, we would have appreciated that

really friendly staff, unique and cool rooms, convenient breakfast, a fantastic hotel.

breakfast location was accessible to get an uber free wifi room amenities

we ask for early check in and we could get it not before noon time

restaurant not associated with hotel so you can t charge things to room or order room service

walking distance to great restaurants & fenway. kind staff & great breakfast!

the walls were thin but to be expected with an older building the kids in the next room were extremely loud and very disturbing

excellent location and super friendly staff, also oyster bar next door with 9.3 rating of fs.

staff and awesome location, tried the gym and got some room service and both were amazing

discount available on the website, but wish there were more discounts for parents picking up kids from college

is essential, there is nowhere to park nearby) is

i hadn t realised there was no room service but couldn t fault it otherwise.

quite nice to have a very good breakfast with wide variety of food options (for american hotels) (+)staff, offered us late check out and complimentary breakfast (-)the breakfast was okay but could ve been better (-)the price of breakfast (+)were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast was good (+)i did not have breakfast there (+)great location for fenway, very walkable and safe. awesome breakfast and friendly staff. (-)the breakfast wasn t amazing, and unnecessarily complicated. (+)excellent location. great breakfast. friendly helpful staff.

it has a lovely ambience , nice bar area, rooms are spacious and everything was very clean

staff were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast was good

the bar was a little pricey.

was seems only for 1st night friday, on saturday i got huge headaches bcz it was arriving a team kids with their coach so the krot running slapping doors , nosy over 4 or 5 hours, i called twice

staff was phenomenal, the room was great, the place was clean, breakfast was great

kids loved making their own waffles at breakfast

i would like some handsanitizer in the gym

loved the fact there is a bar and good dining place, great coffee in the morning over all i would stay there

an extended stay environment, the breakfast was amazing

the gym is good with lots of machines, free weights, and barbells. open 24 hours to use.

food at hotel bar was good quality, reasonably priced

laundry facility

breakfast was great, and a plus that it was free

easy walk to fenway, very safe and secure entrance, great coffee and breakfast for the morning

amplified continental breakfast offered provides opportunities for conversing with other guests in an informal setting

great breakfast, small minus shared bathroom, but i was only one night so ok for me.

excellent: comfortable, great position, not noisy, good breakfast, professionalità, courtesy.

good location with comfortable clean room and good selection at breakfast

breakfast was a bit chaotic, with the wrong meal, bad timing, and an early wakeup call, but it was

the sofa bed our kids slept on was very uncomfortable

little thinks: they fid not have gluten free bread and the continental breakfast was very limited

the amazing doorman gave our kids boston scrapbooks that kept them entertained in the

i was asking late check out if possible - my flight was at 7

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

we really enjoyed the hotel bar and restaurant

even the bar there was wonderful

they accommodated early check in, very much appreciated

good front desk for early check in, all staff are nice.

bar and grill were closed

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

everything looked brand new, comfortable beds, nice size kitchen, and bathroom as well

the hotel breakfast, space, and amenities.

the breakfast was good with a lot of options and plenty of seating

breakfast was adequate and location was good center to everything

kitchen in the room.

great location, great room, lovely staff, loved the gym too.

were requested for immediately going out of the building, it was really scary time with the kids, till the receptionist came out saying now you can go back to your room it was false alarm

appreciated the late check out option as well as a coupon to use towards onsite parking and restaurant charges

better free wifi

-like the gym, it is spacious and has all the equipment needed for a work out

two ladies at the breakfast are the best in terms of service and hospitality

the cocktail bar became part of my daily routine

the pool was closed

did not like the breakfast buffet, i felt it was overpriced

the bar was tiny

new gym facilities also exceeded expectations, not a lot of hotels have a gym with this much equipment

the buffet breakfast was a little pricey.

and workout area, connected to the prudential center which is full of nice stores, and active bar area

liked the proximity to the ev charging in the parking garage

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent the first night of our trip

free continental breakfast would’ve been nice.

location was great- within walking distant to many boston restaurants, grocery, playground for kids

we would stroll 2 mins for breakfast at pressed cafe (highly recommend the french toast with nutella and banana

if i would have been with my kids and it was earlier in the night i would have left but it was already after midnight

no breakfast included.

good value for money, pet friendly with no pet fee

box-truck drivers, there is plenty of space to park your truck

were planning to travel with two of our kids (in their 20's) so we reserved a room with two double beds

it was a great place to spend the weekend with the kids and just relax

a bit crowded for 4 (2 teenage kids). asked for an extra blanket and took 1 hour to get it.

pool is for kids only

very clean and comfortable, staff was very accommodating with early check in and late check out

pool is for kids only

we threw our name in to the queue for possible early check in and was able to get in our room at 1pm

very clean and comfortable, staff was very accommodating with early check in and late check out

spa was busy with outside guests which didn’t give me the time to have massage sections

the spa was incredible!

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

no pool? no gym?

gym super nice

hotel was beautiful, the rooms attractive and breakfast was fantastic

i guess room 208 is right above the kitchen - don't ever agree to take it

no swimming pool or gym onsite (free access to nearby gym was offered though)

nice outdoor area for breakfast

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

loved the room and free breakfast.

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the second floor

room has everything one needs especially the kitchen

good facilities (gym, laundry room) and the staff was super nice and helpful

room was amazing. breakfast was delicious. able to provide early check in.

wine/goodie basket delivered by surprise after my kids mentioned it was my bday weekend

the room was big and very comfy, but the gym was the best gym hotel we had been

have gone out to eat instead had i known i had to get dressed and head to the lobby to get my breakfast

i also missed a coin laundry at the hotel, but found a good one nearby, close to whole foods

true to a four star hotel there is a well equipped gym and an indoor pool next to the gym

great gym and location! the t stop is in front of the door!

for a hotel that big, it should have a bigger gym

the restaurant and the gym was wonderful, thanks again.

room service is good

very easy access to mit and kendall/mit station. fantastic gym facility. very helpful staff.

booking could not be confirmed, kids were not included in the breakfast etc

kids were running around, things are going slow, everything was a mess

beds, clean room, and great room service

i borrowed the workout gear to hit the gym which is newly renovated

rally liked the spa and the gym

early check in

free 24/7 coffee. spacious room. early check in.

the gym space and lack of a bench.

breakfast was great and the coffee and tea bar all day was a nice extra

staff were friendly and accommodating for our early check in

fun for kids

breakfast was good, overpriced but considering it was room service so that was expected

wifi is not complimentary, this should be changed

thermostat worked well, room service friendly and efficient, facilities up to par

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna the rooms were

amazing staff, location, room, spa, pool

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making our way down

excellent service and wonderful breakfast .

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever had

the only bad thing was that the pool/spa was not working, nor was the bar open due to short staffing

pool/spa and bar not open.

bar close too early and also breakfast ends at 10am which is kinda irritating and there’s also no

my kids loved the pool! complimentary breakfast was great!

the location. that laundry was onsite and affordable.

only thing i wish was that breakfast was open a little later than 9am

room bigger. parking included. breakfast is good

horrible nothing walking distance plus i picked this hotel because indoor pool was closed down no gym too they should of tell people before

also not reminded that you need to request room service every day for clean towels and

gym, free breakfast

burger from precinct bar was not that great.

the nice big comfy bed. wifi was great and i liked that the rooms had some space in them.

besides that: amazing location, great rooms, tvs with chromecast, fast wifi

of 44 usd + tax for three nights on one room and two nights for the second room where my kids stayed

bar seems to be a popular after-work spot for young professionals, which makes the ground floor

the gym was small

they were able to accommodate an early check in and late check out

the gym is ok, but the treadmill was broken :( the room was available before 4pm and they were very

nice a lot of things to do gym, bathrooms are nice and the hotel itself had really good food around

there is even a gym if you are that way inclined

kitchen is dirty stoves don't work the bathroom is disgusting the tub fills up with water that last

there was water damage in the wall by the kitchenette with bubbles in the wall

and my room had little kitchenette area/fridge/microwave

room service

room service was good and timely

didn’t hand me an item i stored with luggage for my kids’s camp

room service costs a tad on the high side for what it was, although to be expected in this level of

bar and main restaurant are very popular so getting a seat was often a challenge for in-house

the pool was a great perk as we were traveling with our boys

needs new rugs. pool closed years ago.

the swimming pool is the major reason we booked this hotel

nice pool/outdoor area

everything was wonderful atmosphere lounge area pool staff everything awsome