location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset , very nice

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

breakfast was delicious every morning, and the staff were extremely lovely

the restaurant was good, personnel very kind, we didnt try the breakfast because it was quite expensive

great selection of breakfast

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

comfortable with great views alfonso was so helpful loved the sea filled pool as

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

apartment has everything you may need for comfy stay - kitchen is fully equipped

a natural pool with sea water and a beach are just downstairs

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

only 1 person allowed in the gym room. parking is expensive.

the location the hotel design the services : laundry, booking taxi, massages

a little choatic in the cafe plus the ability to get a drink/snack by the pool would be nice

roof top pool but not yet open after a period of

wifi kept failing and had to re register every time

gym equipment good. pleasant buildings.

drinks in the bar good

staff made it lovely especially the ones in the bar and restaurants

additional charge to use the spa facilities

excellent value for money which included breakfast i wide variety of breakfast and various place to sit outside or inside

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

no parking place, although it was written there are places on the street

plenty of parking spots for guests

easy parking right outside property. hot shower.

comfortable clean room. great value. good location close to airport. free parking. all good.

hotel has parking spaces available

in the suite was extremely well priced the staff are lovely and the room service was very fast indeed had a lovely view over the swimming pool and mountains must say

room overlooked the playground of an adjoining school, so we were awoken by the sound of the kids playing at 8 o'clock three of the mornings we were there

7cm) like me. but still okay.

didn't know that there is a restriction of 2 devices per wifi code and we're wondering if this was necessary

their wifi was fast and allowed me to work with no interruptions

breakfast could have been better.

great pool and gym

the bar was lovely

, outside pool, casino , cleaning rooms

and pool area, rooms, bars, casino beneath, paddle tennis, gym, below ground parking, outside

the wifi was fast and the staff very friendly

parking extremely difficult in this area, wifi usage cumbersome

the bar meal was fine too

good pressure shower good wifi good staffs at reception

pool is only open in high summer

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

perfect quite place. pool was amazing! gym most beautiful what i ever seen!

amaaazing view from the outdoor gym and pool

amazing room service. nice staff

tried to get my laundry done as soon as i moved into the hotel was told by three different reception staff i will

information on wifi in room. it was only on display in reception.

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably priced

great facilities, small gym, easy parking, great breakfast.

wifi connection in our room

7) was weak - we were distant from reception.

wifi very unreliable. we had to sign in every ten minutes.

central location, free wifi.

internet wifi was really bad.

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

wifi set up a bit strange, make sure you book their paid parking well in advance

rooftop bar is a nice place to chill

great location, comfortable beds, very nice cocktail bar on the roof.

good lobby, nice bar area at the top

the hotel’s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

rooftop bar service was unfortunately not good

family room was a hostelroom, but kids loved the bunk beds. great location.

room - 405 was clean and comfortable with a little balcony and ok wifi

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

free wifi and fridge available,

poor room wifi. room a bit basic.

wifi was hit and miss,a spotty connection goggle called it !!

there was a gym, sauna, and two jacuzzis on the ninth floor with amazing views of the city

lovely bedroom. polite staff. very accommodating with a late check out

when we asked for mugs in the room, reception told us to call room service

modern and clean room, fast wifi

good breakfast with hot and cold selection of quality food

late check out was a bonus

great breakfast. good location. wifi worked well in room. staff friendly.

wifi rather poor

wifi connection very poor and despite the rooms are big, there was no desk to work

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

very nice bar upstairs with fabulous roof terrace overlooking the harbour

gym could be better :) also do not book apartments on the 6th floor because it can be noisy from

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

the staff was very helpful and friendly, i could do an early check in

the hotel bar can be noisy..

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the bar is independent and the hotel can’t do much about it

noise. room was above a bar that played very loud bass music until 3am on one night

pool, room, staff

clean and very comfortable, all top facilities you might need, the pool is fantastic and the bar is next door for food and drinks

the gym could be improved. the parking lot is small and not suitable for big cars.

gym was very small and with no ac

was very modern and very clean i also enjoyed gym in this hotel and beautiful terace on the roof of the hotel

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

is not run by the hotel but mojito at the bar was not good

patrons from the rooftop bar was disruptive on a saturday night (3am)

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

5 star service roif top bar added bonus

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;) etc

gym

only no sugar lemon in infinity pool would like in all bars for people with diabetes

room with 3 beds are friendly for family with kids

nice pool & gardens & excellent breakfast

neighbourhood with use of a very good community pool just opposite the accommodation

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

kids pool which means the kids use the spa pool, this was off putting and not very relaxing for

large part of the spa didn't working due to water problems and the lady there spoke just spanish

mini club ud83dude22 or anything to bring kids attention

breakfast and dinners had so much to offer

kids loved the heated pool and jacuzzi

loved the gym on roof which i used every

breakfast was amazing, to many options to choose

the breakfast is amazing and the staff is super friendly

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

the location, breakfast and staff were all brilliant. a lovely stay.

the buffet breakfast was a feast for the senses, with a wide variety of fresh fruits, pastries, and hot dishes

is aditionnally charged, the spa

the staff is really kind, there is a comfortable outside pool with a bar and also an inner pool with several types of hidromassage on the 13th floor

the pool area was lovely with 2 x pools, one for kids and one for adults

in and out bar has great staff, reasonably priced drinks and live music every night

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with a great view, location on the main promenade close to

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

buffet breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the

and the beautifully prepared food ,both at breakfast and dinner was mostly cold

hotel, good breakfast and dinner, nice pool on the roof and lots of sunbeds

the spa indoor pool and cave jacuzzi were perfect for january

cluding well equipped gym) with the tranquillity of the far east

lovely outdoor pool with very comfortable sunbeds and endless supply of pool towels

was very high level, bedroom, room service, spa, breakfast, bar, very professional and friendly staff

the parking spaces are very narrow so you really need to know how to park :) but that's valid

tter wi-fi, safe, pool towels,

however, they put up signs everywhere trying to charge extra for services

the pool outside with the bar were nice

pool area

lovely breakfast with huge choice of hot and cold food

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

friendliness and helpfulness of staff. view from pool side rooms. hotel location on seafront

breakfast was ok, bed was comfortable and room was clean. great views from balcony.

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned

the pool is great: temperature just right and the garden around it beautiful and well tended

the breakfast and supper are served in buffet style

is not a place for kids to play, just for small one, like 2 years old

breakfast and dinner were excellent

very nice pool area

2 pool areas, both very clean

the rooftop pool and gym closed way too early

location, cleanliness, rooftop bar and pool, it was private and very quiet

the gym could ve been a bit bigger.

the gym had no ac on and it s very small

loved how good the spa was

breakfast is good

the breakfast was really good with great choice and also well organised and controlled

the swimming pool is small but on the rooftop and very clean

sauna and spa area

service always with a smile. comfortable beds. hot tub, sauna & pool fabulous

wifi wasn't working at our room at all

the wifi was a bit iffy

wifi was usable for media streaming

room service was during siesta time

breakfast exceeded our expectations, really good selection

loved the location and friendly staff, roof top pool

pool on the roof was very nice and peaceful place

location stayed here before pool on roof bonus only for residents receptionists were

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

the staff,the breakfast and the location was excellent

loved the rooftop bar and outside seating area

things - there was no ironing facility at the hotel and the rooftop bar was not yet open in the evening

in the morning at breakfast you look at the ocean and the mountain

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

the rooftop solarium and pool has spectacular views across the north coast of tenerife

no bar in the pool area. however it is a rooftop pool so probably safer that way.

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

pool area with mountains views is spectacular

delicious breakfast and dinner

good buffet breakfast

immaculate comfortable pool areas

great breakfast, nice terrace with sea view, swimming pools.

there is a swimming pool and you can use it for free

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

the pool is beautiful, there is a great hanging spot and a roof

i like the swimming pool

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

manuel in the lobby bar always has

cleaners bar reception and waiters

buffet breakfast and dinner are good quality and diverse

the spa treatments were also exceptional would recommend you try

all great, bar prices really good

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

it has small rooftop pool and a lot of space for sunbathing

well equipped gym, massive reception area

only downside was breakfast—it was the same every day, and the juices from the machine didn’t taste great

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

spotless, perfect location. gorgeous rooftop pool and lovely shower.

of reasons i booked my stay in the hotel was gym and it turned out that, the only one machine in the gym is broken and it was not fixed during

arrival, i was greeted by jose who was very pleasant and allowed me an early check in

breakfast was complete and very good

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool - rooftop view

wifi access works only in lobby at reception.

wifi wasn't great in the room but we had data on our phones anyway. no other complaints!

free wifi which worked ok

everything was clean and comfortable and the wifi worked in the room

the wifi in the single room worked well

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

also it wasn't a problem to get ice at bar for a afternoon drink on the balcony

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

the pool area can become a bit noisy when children are playing.

great choice for breakfast

customer service at reception, breakfast was great value for money, very good location and vibe

very quiet place. helpful staff allowed me early check in. good place for my one night stay.

very nice and helpful staff, nice pool and spacious rooms

food,staff, clean, pool , pool bar, location

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

beach is very close and the hotel pool is also nice, furthermore relatively close to the hotel is &

pool restaurant is great

very attractive pool area

i love the pool and the staff, always willing to help out.

location, easy walk to the beach + the original city center, buffet breakfast included in the affordable room price, the staff was always very helpful

wifi was weak in the rooms but ok in the lobby

the breakfast was excellent

excellent breakfast

wifi was unreliable in the room. it worked properly in the public areas only.

the only caveat of the hotel is the lack of parking space in the surroundings.

you have to pay if you want to use the gym

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

we might play table tennis, golf and go to the gym, i liked the evening program

and activities for kids closed at 8 that was little disappointing and check out too was at 12 which is too

super awesome pool, friendly staff, comfortable beds, tasty food.

pool so small and not enough umbrellas for all guests, also all drinks in dinner not included,

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

food for breakfast and dinner had very good options

the bar and the outside areas have comfy sofas and chairs for both day and night time

but when i wanted to book one at reception i was told they don t have that, but i can use the gym instead

sometimes, hotel guests did not respect the adults only pool, and the no-diving policies

for breakfast there was a great variety

is a nice large lounge area with a seating area and table, plus a large balcony overlooking the pool and puerta de la cruz

the bar staff had such a great bond as a team

there is also a laundry room on the ground floor with a washing machine (eur5) and a dryer (eur4) per load, which

fashioned gym, but at least there is one

my kids enjoyed some of the activities in the kids club, in the gym (extra cost for machines) and in the main and indoor pool (extra cost)

indoor pool (separate business) not open during weekends

access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

small swimming pool on the roof to relax

pool was great and the staff food wasnt that good as expected just plain and simple just the same

was very good, hotel and swimming pool as well

the pool is rather cold as placed in the shade most of the day

pool area made our granddaughter very happy

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

breakfast perfect, room cozy and spaceous

the room and the pool area had a good view of the ocean

heated pool

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

obligatory shower in the pool and being watched so closely by the pool guy so that we shower, made me feel like a little kid

they have kept up with the tennis courts and mini golf as well as the gardens

the garden and the pool area is beautiful

gym at the hotel was amazing very raw and old skool

the only negative would be the very old equipment in the gym… everything else was perfect

the pool is rather large for real swimming

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner), helpful reception and ability to do reservation with them (like loro parque)

the breakfast as well as dinner was better than expected. the staff were more than friendly.

we’re pleasantly surprised with room upgrade and an early check in

breakfast was nice

staff and best breakfast ever

the pool is only open 10:00-18:00.

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we stayed

the healthy breakfast options

the hotel also has a gym

the room also had a tv, free wifi and was overall very cozy

some facilities for kids

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

ter a slightly tricky arrival)

parking was free, ample and easy

even has a heated pool

laundry service very reasonably priced

nice heated pool

there is also a pool but we couldn’t enjoy cause it was

lots of choice at breakfast

the breakfast starts later than in other properties and the bar closes quite early.

very clean , comfortable hotel with swimming pool , gym etc

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

the bar shut quite early after dinner.

the bar closes very early and the breakfast starts later than in other properties.

a variety of food for breakfast for all tastes and dietary recommendations

convenient location good breakfast

breakfast was good with plenty of choice

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

if you have kids, there is a public kinder park right in front of the hotel

breakfast was included and was plenty of options

the outside bar overlooking the kite surfer beach and the red mountain is a must for sundowner drinks

very friendly and helpful staff, good breakfast

lovely pool area with big comfy sun beds and towels provided as

the breakfast was great; reception very friendly