lots of different activities going on everyday and the pool party was amazing

the breakfast was lovely; a huge amount of variety to meet everyone’s dietary needs.

for us it was better to stay just for breakfast and rent a car to see the

great selection of meals including breakfast

breakfast, pool, staff...

the big swimming pool across the road, quiet location.

there is no pool available, but it’s not actually in the list of amenities included

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

neighbourhood with use of a very good community pool just opposite the accommodation

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

even has a heated pool

amazing location with a beautiful pool and a large garden to walk around - very friendly staff - delicious food (the dinner was

especially breakfast and dinner exceeded our expectations

there is also a pool but we couldn’t enjoy cause it was

breakfast was delicious too and we loved the pool - you have distant sea views here as well

comfy beds, easy parking, centrally located on the island

plenty of parking spots for guests

clean room, parking and next door patisserie

no parking place, although it was written there are places on the street

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

the room also had a tv, free wifi and was overall very cozy

sufficient parking space

there is a parking in front of the house, and areas in the garden to sit and chill

some facilities for kids

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

only fault would be the cooked breakfast which looked a bit dried up

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have been a little warmer no view from anywhere in

you're wanting to utilise the gym facilities, it is a bit sparse (no dumb bells) fine if you're prepared to be creative though

additional charge to use the spa facilities

staff made it lovely especially the ones in the bar and restaurants

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

no bar near rooftop pool. had to go down to main bar for a drink

the location the hotel design the services : laundry, booking taxi, massages

wifi was terrible i was in business so really needed it to be good

the bar shut quite early

suggestion: if you have half board included and travel with kids, ask if there's availability to cook something else for the little ones

it was a busy weekend the upstarts gym had no towels and was not checked in the 2 hrs we were three chilling so had to use room towels

room service no food until 8 pm in the evening breakfast not great

we had free access to the spa which included sauna, jacuzzi and gym

we had free access to the spa which included sauna, jacuzzi and gym

great breakfast and awesome price/value ratio.

information on wifi in room. it was only on display in reception.

the room, the cleaness, the hotel design amd plants and the gym

d i walked to the bus station) was open at 8am on sunday

wifi was good

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably priced

poor room wifi. room a bit basic.

no wifi in the room, only in lounge on 1st floor

would be better with wifi in the rooms.

wifi was hit and miss,a spotty connection goggle called it !!

free wifi and fridge available,

the swimming pool temperature was refreshing and plenty of seating now around the pool

restaurant phone not answered when trying to order room service

wifi good in room and public areas

especially the bar staff, they are very hardworking and nice people

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

great place with an amazing bar downstairs

i chose this hotel because it had a gym

gym is a joke and difficult to access

they are working on the gym and terrace so in the future it will be surely a place to return to

gym / fitness room was not inviting and very poorly equipped

the pool on top-roof could hahve been heated.

the pool has nice view, room was clean, nice breakfast

amazing pool on the roof, great location, nice bright and good size room

pool closes too early in the afternoon

great location, comfortable beds, very nice cocktail bar on the roof.

great balcony, wifi, a

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi

daily room service, cleaning of rooms at a high level

great breakfast. good location. wifi worked well in room. staff friendly.

roof top bar is a must visit

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

patrons from the rooftop bar was disruptive on a saturday night (3am)

is not run by the hotel but mojito at the bar was not good

there was a fitness room

pool, room, staff

spa, swimming pool and other facilities are as expected

the roof bar was lovely and although we didn’t use the pool it also looked great

was very modern and very clean i also enjoyed gym in this hotel and beautiful terace on the roof of the hotel

gym a bit poor in equipment

central location, free wifi.

wifi set up a bit strange, make sure you book their paid parking well in advance

internet wifi was really bad.

good wifi

wifi very unreliable. we had to sign in every ten minutes.

the hotel bar can be noisy..

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

noise. room was above a bar that played very loud bass music until 3am on one night

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

breakfast was in a sister hotel, no bar in hotel, under renovation.

family room was a hostelroom, but kids loved the bunk beds. great location.

we were 2 families, one with 3 kids and the other of 2 adults only (my parents)

facilities so good, lovely pool and hot tub on roof plus a mini gym

used the bar facilities too

great location. could check in early. new rooftop pool and jacuzzi was great

charged for ice breakfast isn t great room service doesn t have a good selection not a great

room did not get cleaned the first it dr off day until i called room service

great quality of the facilities, perfect location, the management staff is polite and helpful, room service efficient and good even on a busy day

in room service was great

great breakfast and a comfortable room with ocean views

the swimming pool is fantastic as we swim every day

lovely lounge bar and fab rooftop pool

the pool was amazing!

i always love to drink boil water and it s too hassle asking for room service on just boil water

swimming pool not open all day, shady not enough loungers and drinks at pool too expensive.

bar was friendly and attractive

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

comfortable with great views alfonso was so helpful loved the sea filled pool as

we were told the swimming pool downstairs is from time to time flooded by the tides and the building itself has been affected

apartment has everything you may need for comfy stay - kitchen is fully equipped

the kitchen is well-equipped and everything works perfectly

the bed was very comfortable

wifi was weak in the rooms but ok in the lobby

please note that parking is a 10 minutes walk away

nothing to dislike. lack of designated parking was the only issue.

very nice staff. the location is great and the breakfast has all you need.

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

complimentary drinks in to fridge and little bags of candy left for the kids were nice touches

breakfast was exquisite, so was dinner - a wide variety of dishes to choose from

breakfast and dinners had so much to offer

tea making facilities in room, no room service, only one pool bar for drinks main bar in lobby not open, 4 lifts but only two works,

in the complex were outstanding, my room was cleaned every morning when i went for breakfast, plus the views are stunning, it is more of a couples holiday than anything

full of kids playing and screaming

room service was exzellent as well

a great variety for breakfast

as this was a flying visit we didn't get to check out the pool or spa area but we'll be back for a lengthier stay next time

when we arrived there was no onsite parking available as advertised and requested - this was disappointing but we were able to get

tiles dangerous coming out swimming pool. 2 accidents in our company during our stay.

the wifi wasn't effective

wifi was terrible

breakfast was lovely plenty of choice.

is not a place for kids to play, just for small one, like 2 years old

the grounds offer a good variety of activities - baby (heated) and kids pool in one area, adult only pool with a waterfall further away to provide peace and calmness

staff is super friendly and very welcoming especially isachis who always looks after kids during mini disco

nothing during the day, kids disco in the evening followed by short singing or dancing performances

good variety of food, a lot of things to do with kids, very big rooms (around 50m2, for the same price in other place you gonna get like 25m2 only),

were traveling with kids and the location wouldn't be convenient without a car - it's a good 30min walk to the city

in beginning of november it was a problem in the pool area when +25 degrees

there was a great choice for breakfast. the pool area was excellent and very relaxing.

food, both breakfast and dinner

ception, room service, spa reception

we were treated very differently, we waited 4 days for ice when we called room service, then charged per day that we waited for the ice

the bar was excellent and the choice of wine really out of the

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

one uk channel on tv for nighttime but not a big deal pool slightly small

the location, cleanliness and the breakfast

there are snacks around the pool too in the day

no parking - difficult even to drop off limited spa facilities

great and unique location! great service and staff. small but well equipped gym with great view.

the breakfast is amazing and the staff is super friendly

it has a great location, it was spotless, comfortable and the breakfast was amazing

who likes massages, i can recommend the aroma spa nearby

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

the pool is beautiful, there is a great hanging spot and a roof

complex, nicely maintained, very pretty garden and pool area

pool area and gardens

very friendly, very clean and tidy from rooms to garden and the pool area, food good very nice selection and fresh, reception very pleasing and helpful nothing a

buffet breakfast and dinner are good quality and diverse

manuel in the lobby bar always has

breakfast was great

great location, nice pool area. bar area nice.

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

pool needs a little bit of talc as it is looking a little neglected and they need to be firmer with

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

nice bar area

the hotel is right on the promenade, lots of bars with very loud music

great variety of bufet food, clean and well-equiped rooms with comfortable balcony, beautiful pool beach with a great view, location on the main promenade close to

noise from bar below was unexpected but stopped at 11pm so bearable

size room with sea view, large hydro spa bath in room

the room, the view, pool area, all just great

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

great location & very modern, the spa is excellent

location was perfect, the room was spacious and clean, the staff were helpful

the spa is also absolutely worth it and a great place to relax

the gym could ve been a bit bigger.

the pool is beautiful

tasty breakfast

the three owners run this hotel perfectly beautiful grounds and great pool excellent breakfast in very spacious dining

was excellent, the views from our room were lovely, the room very comfortable, the pool most attractive and a good size

a bit from the center but very quiet and the hotel restaurant and bar is very nice

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

breakfast had many options

of the dining not managed well esp breakfast was a shambles

great breakfast, nice terrace with sea view, swimming pools.

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

great shows, live music in the bar every night

gym is available in the premises for 6€ per person per day, equipment was good for money

you have to pay if you want to use the gym

of activities - basketball, pool, mini golf etc

tennis, mini golf and gym room are given, and are in full use all day practically

small swimming pool on the roof to relax

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

nice small-size pool and relaxing facilities

nice little pool and places to sunbathe

pool area made our granddaughter very happy

spotlessly clean excellent breakfast,great location lovely staff

the pool was clean and well maintained with a range of furniture available

brilliant location great price and excellent breakfast. impromptu stay and glad we did it

service always with a smile. comfortable beds. hot tub, sauna & pool fabulous

spa & jacuzzi at no extra cost

location, price, room pool half bourd option

the only issue was the slightly slow wifi.

the dining room, terrace and bar staff were all very proficient

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

was clean, modern and had a very comfortable bed, great shower and a few english tv channels the wifi was excellent too

the staff was amazing, the breakfast was delicious our room was always clear we got every support that we needed regarding our

the pool could have been a bit warmer, given the winter season

the staff,the breakfast and the location was excellent

breakfast was also very good

loved the rooftop bar and outside seating area

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

location, prices and pool was nice.

location stayed here before pool on roof bonus only for residents receptionists were

loved the location and friendly staff, roof top pool

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

wifi access works only in lobby at reception.

everything was clean and comfortable and the wifi worked in the room

wifi, wifi, wifi, wifi

wifi, lack of parking

t

no bar in the pool area. however it is a rooftop pool so probably safer that way.

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

there is a solarium and a good roof top pool with great views

rooftop pool was beautiful, with plenty of sunbeds

the rooftop solarium and pool has spectacular views across the north coast of tenerife

breakfast was complete and very good

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

also the hotel is huge but there's no gym or bar open after 6pm no charm at

pool bar open

top pool and bar are amazing, great selection for breakfast, walking distance to city centre

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the restaurant service is high priced/low quality

we couldn’t manage to enjoy pool because of bad weather

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset , very nice

amazing room, amazing pool, tasty breakfast

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

no bar open on premises but value for money breakfast was lovely

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

staff were very friendly especially the bar man david and the cleaning staff the hotel was excellent we would definitely book again

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

it has small rooftop pool and a lot of space for sunbathing

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

food was average and lower quality (all inclusive) the pool bar is missing beverage menu for al (you have to ask what is included in the price) quite a lot od

big cleen room with nice view. breakfast is really good.

the buffet for breakfast and dinner (we were half board) was excellent

breakfast perfect, room cozy and spaceous

a lot on offer at the pool bar and a bit costly, vending machines expensive and although the breakfast was great on the first

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

breakfast could ve been better

very good everything, good breakfast, big pool, good personnel

had to lay for wifi

loved the hotel gym, it's large, well equipped and air conditioned

only real problem was the lack of decent wifi

wifi was working only partially

breakfast

wifi in the room but only in the reception

good facilities, beautiful pool area, good gym, nice breakfast

pool clean, nice

great location, very good breakfast, clean and the staff was very helpful and welcoming

the kids pool lacks accessories for playing

the pool area is very nice too, the days we went it wasn’t busy at all so the sun chairs were always

i love the pool and the staff, always willing to help out.

breakfast-very good lots of chose quiet place which i really enjoyed with my partner,nice pool area,very near the see and city center

time - very clean place - our towels and sheets were changed very often - plenty of options at breakfast and dinner - very kind and smiling staff, excepting a recepcionist called nora who

nice pool area with service as well

pool bar closed and a small fridge would have been handy in room

the food is excellent and worth taking both breakfast and dinner options

  the hotel facilities are excellent,  first class gym, beautiful manicured gardens, mini golf, tennis& paddle courts & 3 pools

we was able to enjoy the time in the gym when our son was in beat hands

lots of thanks to them for helping me through my travelling alone with 3 kids

fun mini golf course, padel courts, basketball courts and mini football pitch - plenty of things to do, it

there is a good pool, that is fun for kids

pool was cold so i didn't swim

the pool is rather large for real swimming

wifi is poor in the room. works mainly on the balcony or pool.

right from providing a sea view room on request to over all cleanliness, buffet (both breakfast and dinner), helpful reception and ability to do reservation with them (like loro parque)

the staff was very pleasant, garden-like pool area pretty and breakfast was better quality than elsewhere we stayed

had a very good experience, the room was in the renovated building with free access to the pool and gym

splendid gym and hall

with huge sofa (you can use it like a sleeping area as well), dining table with chairs, and the kitchen with basic kitchen equipment, plus sleeping room with big and comfortable bed, big balcony

staff, breakfast, spacious room, ocean view

the breakfast starts later than in other properties and the bar closes quite early.

very clean , comfortable hotel with swimming pool , gym etc

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

the bar shut quite early after dinner.

the bar closes very early and the breakfast starts later than in other properties.

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my cycling journey with something in my

good location friendly clean quiet. nice breakfast.

ease ot access, communication, breakfast, cleanliness. great setting.

the breakfast is very complete and served in a nice room upstairs

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

she allowed an early check in for my father's room

wifi is good and the add on breakfast is excellent value

wifi?

maybe just one thing, i thought the hotel had a parking space but it hasn't

wifi worked well

very convenient being a short drive to both the airport and the teide national park, with free parking on the street outside

the large parking behind the churches is also ok by day

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

is only street parking, but it was never a problem to find a close spot

that was sad to wander around the little town with almost all but one bar open

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

partner loved it), the peace & tranquility of the place, the hotel in general was fantastic

there were veggie options for dinner and a ready soya latte with my breakfast

beautiful and calm place, relaxing spa area, very friendly staff

atmosphere, helpful staff, star gazing event, spa, parking was easy,

all the staff were lovely, breakfast excellent

the breakfast was done around 9 am what it was supposed to be out till 10:30 on a saturday.

breakfast very satisfied, a choice of everything for everyone

the breakfast was sufficient but nothing special

breakfast was good some fruit would have been nice