there is a parking in front of the house, and areas in the garden to sit and chill

some facilities for kids

was reasonably clean and room service satisfactory

some facilities for kids

restaurant, nice spacious room, good wifi

even has a heated pool

especially breakfast and dinner exceeded our expectations

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

attentive staff and excellent food , both for breakfast and evening meal

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

we could not have time to spend in swimming pool or for breakfast, we had to leave early morning

didn˙t know in advance that we won`t be able to use the pool, leaking in the bathroom, we expected more variety from

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

the big swimming pool across the road, quiet location.

breakfast, pool, staff...

entertainments (bar, pool table, club, shops, gym

for us it was better to stay just for breakfast and rent a car to see the

room with 3 beds are friendly for family with kids

good location, good breakfast, friendly and clean

parking close was difficult

t not guaranteed) directly in front of the property

nothing to dislike. lack of designated parking was the only issue.

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

the breakfast was excellent

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

easy parking right outside property. hot shower.

comfortable clean room. great value. good location close to airport. free parking. all good.

comfy beds, easy parking, centrally located on the island

no parking place, although it was written there are places on the street

plenty of parking spots for guests

hotel was great for little kids - lots of space to expore and run around, friendly staff, great breakfast and on property

the bar staff had such a great bond as a team

for breakfast there was a great variety

were traveling with kids and the location wouldn't be convenient without a car - it's a good 30min walk to the city

it had all the services, pools, bar and so on

attentive and pleasant staff, great view from the balcony, free parking, easy to find

cluding well equipped gym) with the tranquillity of the far east

i was really disappointed about that especially while travelling with kids

lovely outdoor pool with very comfortable sunbeds and endless supply of pool towels

we ate at the 2 of the three hotels located within the hotel plus we ate also from the room service and the food on all occasions was excellent

the breakfast is various and really tasty

were struggling a bit with a parking space as hotel doesn't have their own parking and it was kids holiday as well so was a bit difficult to find a parking space near the

how everything was a deposit like the safe, pool towels, gym, tea and coffee tray

breakfast and dinner was always delicious, and the personnel of this hotel is amazing with all the

for supermarket & pharmacy there are few pools and at the evening there is entertainment for the kids this hotel seems to be aimed for the more elder ones so don't expect of lot of young

air conditioner did no work, the wifi in the room is no working so you can not connect your divises to the tv, the dinner was ok la

size room, tv, wifi, great breakfast, dinner, newspapers

also rooms were not soundproof, could hear furniture moving in other rooms and kids running and shouting up and down the

so pleasant, helpful and involved in the wonderful stay for me and my children, from the pool bar staff, to the restaurant, housekeeping and reception

spent 3 nights here for bed and breakfast

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

complex, nicely maintained, very pretty garden and pool area

there is a swimming pool and you can use it for free

lovely hotel, good facilities, liked the options of pool, breakfast, microwave and fridge

pool was great and the staff food wasnt that good as expected just plain and simple just the same

nice little pool and places to sunbathe

small swimming pool on the roof to relax

the pool is rather cold as placed in the shade most of the day

was very good, hotel and swimming pool as well

friendly staff, we felt really welcome, nice hotel and pool, tasty and fresh food, comfortable beds, everything was

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

the outdoor pool area is nice with plenty of plants and a back entrance to the neighbouring park

manuel in the lobby bar always has

all great, bar prices really good

the breakfast is great, it is a place for relax

staff. facilities. activities for the kids.

good pool facilities and gym

gym on the hotel, it is next door and requires an extra payment to use - this wasn't very clear

comfortable beds all areas spotlessly clean early check in when we arrived at 2pm good size pools

a bit from the center but very quiet and the hotel restaurant and bar is very nice

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

rooms, pool, restaurant, bar all excellent

breakfast was excellent, the views from our room were lovely, the room very comfortable, the pool

airless breakfast room

lovely breakfast with huge choice of hot and cold food

snack bar outside for snacks and tea coffee and snacks inside at side of the bar

the ubication and the breakfast

pool was a bit small but adequate for the kids to jump in and out

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked syrups

the pool is also very good for the days with rough seas

shows for kids there was no variety in the evening at the bar toilets were not completely

delicious breakfast, friendly customer service, desk staff

really enjoyed swimming in the excellent 25 metre pool everyday, one of the main reasons we chose this hotel and the lovely sea

the pool area was lovely with 2 x pools, one for kids and one for adults

pool area with mountains views is spectacular

breakfast was very good with plenty of choice

delicious breakfast and dinner

good buffet breakfast

staff-clean surroundings-good breakfast although the lady cooking eggs/omelettes during our stay did not cook them well

the restaurant is lots choice during breakfast and dinner

the location, breakfast and staff were all brilliant. a lovely stay.

loved the location and the fabulous, leisurely breakfast

it has a great location, it was spotless, comfortable and the breakfast was amazing

breakfast was amazing, to many options to choose

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

breakfast buffet has a wide selection

to get swimming pool towels from the main hotel reception rather than poolside was a nuisance

was an extra charge for a 7 year old child, the gym opens after 8am and there wasn t coffee available before breakfast is served

champagne in room which bar staff kindly allowed

you won t find play areas or small pools for kids in the hotel these can be found outside the hotel

breakfast was amazing,right on the seafront by the lido

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

n restaurant and pool bar

roof bar closes at six. not really another bar for residents to use in the hotel.

location very central to restaurants and shops staff very friendly and helpful pool area was lovely too with a roof top

the spa is also absolutely worth it and a great place to relax

the gym and the spa are completely underground so the air is a bit claustrophobic.

although it was a bit on the cold side we enjoyed the rooftop pool and a few drinks in the bar area

loved how good the spa was

t

station and ocean promenade), - cleaned everyday, - balcony with nive view, - safe area, - good wifi, - polite hotel staff

hotel is nicely decorated in the old canarian style, the rooms are big and the wifi is really fast

wifi, lack of parking

wifi access works only in lobby at reception.

very comfortable beds; great facilities, very helpful staff, great location; fabulous rooftop pool and bar, and excellent breakfast

breakfast was also great and the terrace is as nice as in the photos - worth it

location, room, staff, atmosphere, rooftop pool and terrace were all perfect

nice breakfast, view from terrace

breakfast had lots of options with amazing views

the room was amazing. the pool and free breakfast were great too. had the best week of my life.

big cleen room with nice view. breakfast is really good.

a deposit must be given for the towels at the swimming pool which is a little bit cumbersome

heated pool

poolside had awesome panoramic view and also to enjoy most magical sunset ;o) bar also had amazing ambience with views over puerto de la cruz

pool on the roof was very nice and peaceful place

the pool on the roof was a beautiful retreat

loved the location and friendly staff, roof top pool

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

location, prices and pool was nice.

brilliant location great price and excellent breakfast. impromptu stay and glad we did it

staff were all very friendly and helpful, the hotel was in the perfect location but the bar did not stay open late on weekends

cleanliness, staff, location, good breakfast, hall

the breakfast was really good with great choice and also well organised and controlled

the pool, jacuzzi and sauna with ocean view were a great plus and last but not least the breakfast buffet with many different options let us start in the days in a perfect way

location - the pool of the top level was a delight for the kids - free parking 5 minutes walk

has a pool on the top floor

delicious food for breakfast and dinner - good prices

the only issue was the slightly slow wifi.

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley, square and ocean

arrival, i was greeted by jose who was very pleasant and allowed me an early check in

rooftop pool and bar are the highlight

and modern room with sea view on the higher floors, nice pool bar on the roof with 2 swimming pools (not heated) , good breakfast with vast selection of

the breakfast choice was very good and the pool and bar area was

could offer some gluten-free products in their breakfast buffet but then again, they might have had i asked

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

beautiful rooftop and pool

there is music from a bar (a live person singing), this stops at 12

there is a swimming pool in hotel as well

the pool is in full sun all day with an area below with shade and a bar, showers and toilets

ie pool and gym

it has small rooftop pool and a lot of space for sunbathing

gym could do with some better weights (and if they had this i'd stay here every

very comfortable gym, pool - variety of roof terraces.. breakfast

no bar open on premises but value for money breakfast was lovely

comfortable bed. well stocked dining room at breakfast. pleasant staff.

wifi weak. at least one more english speaking tv channel

very good breakfast, good gym, cleanservice every day

chill atmosphere that comes with not having to listen to kids jumping in the pool or screaming

heated pool comfort good service

location and very quiet convenient shops in the building you can pay a little extra to have a late check out

place, room, swimming pool, staff.

staff really nice always had time for you, the animation team was brilliant with all the kids

not a lot of choises for kids

walking distance to the loro parque zoo/aquarium, kids loved

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

pool/hotel bar not staffed very often

was really tasty and good the breakfast was one of the best i ever ate, and you have also the pool and the bar nearby that let you relax really well

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area,

the same every day, bad coffee and juice, and the gym equipment was very outdated

food,staff, clean, pool , pool bar, location

great location, excellent staff, very good breakfast!

also the breakfast is very good, there're many choices

the choices for breakfast and evening meal were huge, so varied, something for everyone to eat

pool restaurant is great

were super friendly, location was great and breakfast was excellent

we love kids club

it was not a problem for me or kids, but my wife needed earplugs to sleep and sometimes i'll admit it felt very severe

in a quiet place not in the center of the city with a great view to the ocean great pools, mini golf, garden, very nice and lovely atmosphere hotel resturant is very nice with pretty much variety

the food is excellent and worth taking both breakfast and dinner options

would be better with more fun for kids

staff and best breakfast ever

pool and garden are outside

taken care of, the facilities are nice and the swimming pool is beautiful we had a fully equipped kitchen in the apartment where we could cook some meals, the staff were very friendly and helpful,

had a very good experience, the room was in the renovated building with free access to the pool and gym

the hotel also has a gym

in november, the pool a bit cold, so to be expected...

breakfast was nice

the bar was nice to have a drink during the day as you could sit inside or outside

the breakfast as well as dinner was better than expected. the staff were more than friendly.

pool was not actually with warmed water, as advertised on booking

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

apartment has everything you may need for comfy stay - kitchen is fully equipped

the kitchen is well-equipped and everything works perfectly

a natural pool with sea water and a beach are just downstairs

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

very nice breakfast and beautiful materials, furniture, design. perfect location.

hotel and staff are amazingly friendly fantastic welcome at reception and the bar also

historic hotel with modern facilities, generous breakfast and excellent dinner

professional staff, great breakfast, parking very close and great location.

breakfast was gorgeous, full continental buffet selection style

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

great gym and pool area with fantastic views

room service choice

we enjoyed the pool and the gym as well

only 1 person allowed in the gym room. parking is expensive.

character, amazing roof terrace with pool and gym, friendly staff, lovely clean rooms with good outside space, really good

great wifi

modern and clean room, fast wifi

breakfast was very good and they gave a lot of time to have it

they also have room service but we didn't use this on our visit the terrace has a gym and two jacuzzis as well as

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

wifi was a bit slow

one lady behind bar who was particularly friendly and helpful

wifi was good

position by the football pitch private parking available great snack / cafe bar serving lovely food reasonably priced

great facilities, small gym, easy parking, great breakfast.

poor room wifi. room a bit basic.

wifi was hit and miss,a spotty connection goggle called it !!

would be better with wifi in the rooms.

wifi was ok but only available in 1st floor lounge

free wifi and fridge available,

the breakfast starts later than in other properties and the bar closes quite early.

the gym could be better and have a little more free weights equipment

the bar closes very early and the breakfast starts later than in other properties.

moderate prices, swimming pool, prime location, spacious rooms, peace, beautiful environment

pool and gym has to be booked in advance because of covid restrictions

we arrived and didnt have the change to order from room service as it opened 8 pm

brand new room. modern equipment. high speed wifi. nice surroundings near a peacefull park.

spacious room with nice view to the pool and close mountain, location excellent, everything accessible by foot or by bus / tram with a

the pool was deep for a short person

and helpful staff comfy pool area with a large pool

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

great place with an amazing bar downstairs

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

the staff was very helpful and friendly, i could do an early check in

very nice bar upstairs with fabulous roof terrace overlooking the harbour

great stuff, rich breakfast and amazing roof pool

the only downside is the very small pool….

the hotel’s restaurant is michelin star quality and the infinity pool and rooftop bar are top-notch

rooftop bar service was unfortunately not good

amazing pool on the roof, great location, nice bright and good size room

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

roof top bar is a must visit

patrons from the rooftop bar was disruptive on a saturday night (3am)

is not run by the hotel but mojito at the bar was not good

there was a fitness room

balcony, fridge, excellent breakfast, very good location, nice and helpful staff, safe, wifi

wifi rather poor

great balcony, wifi, a

late check out was a bonus

wifi 2 it's time for the walls of the rooms to be painted

modern hotel, stunning roof terrace with pool and bar, the room was very clean, comfy and bright

the roof bar was lovely and although we didn’t use the pool it also looked great

well located, rooms clean and very comfortable, all top facilities you might need, the pool is fantastic and the bar is next door for food and drinks

the location, friendly staff, the cleanliness and the rooftop pool and bar area

breakfast only 12,50eur and wide choices the design of the hotel the gym open 24h/7 the location of the

this hotel, very central location, clean rooms, great wifi, great breakfast, friendly staff

central location, free wifi.

good free wifi

internet wifi was really bad.

wifi set up a bit strange, make sure you book their paid parking well in advance

the hotel bar can be noisy..

noise. room was above a bar that played very loud bass music until 3am on one night

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the bar is independent and the hotel can’t do much about it

family room was a hostelroom, but kids loved the bunk beds. great location.

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

pool with excellent room service on the terrace

we were 2 families, one with 3 kids and the other of 2 adults only (my parents)

to do my laundry at the laundromat around the corner, as the prices at the hotel were ridiculous

great location. could check in early. new rooftop pool and jacuzzi was great

points, but advising of casino dress code on arrival and the added costs of using the thermal suites would have avoided

amazing breakfast, great location, beautiful decor, lovely and quiet so no sun bed wars!

spite being listed as available), so had to order room service

mburger).

staff who couldn t do enough and also explain about the city s main culture areas as well as bars and restaurant areas

parking extremely difficult in this area, wifi usage cumbersome

very good food for breakfast and good food at the bar also

bar staff were so slow we waited on two occassion for over 20 minutes for our drinks

ant the pool was closed early in the evening

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

location , nice vibes , beautiful rooms , stunning swimming pool , restaurabt is great to have a drink at sunset , very nice

the property itself was perfect for relaxation, featuring a beautiful pool and a soothing jacuzzi that added a luxurious touch to our vacation

it was a nice place in terms of rooms, pool and restaurant.

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

the hotel has a beautifully designed pool with a real infinity pool

i planned to leave early in the morning, before breakfast time, and he arranged few things so i could start my cycling journey with something in my

good location friendly clean quiet. nice breakfast.

ease ot access, communication, breakfast, cleanliness. great setting.

the breakfast is very complete and served in a nice room upstairs

nothing was too much trouble for them breakfast was lovely, lots of choice would recommend and we will be

she allowed an early check in for my father's room

wifi is good and the add on breakfast is excellent value

wifi?

maybe just one thing, i thought the hotel had a parking space but it hasn't

wifi worked well

very convenient being a short drive to both the airport and the teide national park, with free parking on the street outside

the large parking behind the churches is also ok by day

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

is only street parking, but it was never a problem to find a close spot

that was sad to wander around the little town with almost all but one bar open

location, lovely large room, food excellent and reasonably priced, lovely spa facilities, helpful

partner loved it), the peace & tranquility of the place, the hotel in general was fantastic

there were veggie options for dinner and a ready soya latte with my breakfast

beautiful and calm place, relaxing spa area, very friendly staff

atmosphere, helpful staff, star gazing event, spa, parking was easy,