kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

breakfast and staff service

nice pool, terraces, patio, great recommendation from the owner to her friend a french pilot who took us

the pool was not cristal clear

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

pool

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

service was excellent, all staff were very friendly. the spa is the hidden gem here.

horrible music in the pool

the gym was small but comfortable

room service and food overall was great

huge garden areas, beautiful pool

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

pool sometimes had insects floating around, it is understandable due to the size of it, though

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

the hacienda's hotel is surely the best pool i've ever swam in

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool looked amazing and also the jacuzzi, we

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

swimming pool is small but nice and warm

very confortable space and amazing attention. feels like home. great pool

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

i enjoyed the room and the pool and gardens.

surroundings and pool area

amazing place, fountains, garden, pool, comfortable rooms

just swimming pool and spa

the pool area, the pristine hacienda, the surroundings.

food all delicious! horse riding was fun and spa services great!

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

loved the historical room, the private pool, and the jacuzzi

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

the spa was amazing

location was very good. swimming pool, gardens and views were very nice

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

great pool bar!

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

the property was large and accommodated many people with pool access

pool where swimming classes are not held daily felt like heated water, very relaxing

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

we enjoyed walks around the grounds and were able to take time to use the pool several times

they offered us the spa to change as they did not have the room ready

hotel pool was the best. food was great. staff was wonderful.

the pool and the gardens.

the spa services

the room was very nice!! room service saved the stay!!!

pool: the pool area was fantastic large, clean, and surrounded by comfy loungers and umbrellas

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

the property is clean it was good wifi connection

also the pool was nice, breakfast amazing and the room was very clean

rooms are clean and cosy. the breakfast is really good.

breakfast was very good and the food was delicious

liked the garden and the location and the breakfast

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

they can organise local laundry service

lovely swimming pool

beautiful room, loved the pool

pool is not been cleaned

beautiful location , amazing pool and great breakfast

t not too warm)

the pool was a great plus

friendly staff, good restaurant, nice pool area

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

hospitality is great, everyone very polite, room service, pool service, etc.

everything, breakfast, service

could be more people helping to serve food and drinks around the pool area and also clean up when other guests

breakfast was disappointing

to swim and stay all day in hotel garden/pool, rooms comfortable and nice, staff very friendly, breakfast excellent, really nothing to complaint about, excellent hotel

the pool was great for my kid--safe and great atmosphere, while we parents chilled out.

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant to swim in

also, the staff is very kind, and the breakfast is delicious

staff

delicious breakfast is included

the breakfast included is not bad and since the place has on site parking it is very convenient to go there by car

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in mexico

the hotel is a bit old and some rooms could be renewed or the pool towels.

excellent breakfast options

the grounds and the pool are beautiful and very well-maintained

the room was excellent as was the breakfast

the beds are super comfy and the pool is awesome

the room was to dark and the emergency exit to the pool was blocked with a desk...

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

good temperature of the pool

it wasn't clear of the breakfast was included in my fare

place, breakfast, hospitality.

and the place in general but for me the most important thing was the wifi which was excellent

the water in the swimming pool was perfect

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

mperature controlled) and greenery, great rooms, great service

the music is too loud, both in the restaurant and at the swimming pool

the pool and gardens outside are maintained extremely well

all around/atmosphere & ambience including a pool set in a large garden

we arrived and went straight to the pool area for an awesome cocktail

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

great pool and breakfast

they have a lot of activities for kids and also activities like yoga, zumba, etc

gym needs a tv

the wifi, staff & location were good.

close to historic center with good wifi

there is a nice pool and food is served outside the rooms, which was a great touch

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

sad was couldn't have stayed longer to enjoy the lush grounds and pool

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

comfort, friendliness of staff, good kitchen, quiet place, nice pool with jacuzzi part

there was a pool and hot tub that we didn't use, but was, as with the rest of the place, beautiful and artistic

the included breakfast was phenomenal

beautiful grounds, excellent breakfast, comfortable rooms

the american breakfast was very skimpy. the orange juice tasted watery.

they respect also the late check out

room was big. location was ok parking was easy

- there are an outdoor small play area for kids, nothing fancy but decent - there was not much breakfast menu options as we expected for the price we paid but the quality is good and

español was not so good, everyone did so much to make me and my partner feel accomodated and the breakfast was lovely

spacious room. nice pool.

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

excellent location. lovely swimming pool and surroundings. clean room.

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

we could pull the pool area in our room

property, with very nice landscaping and pool area