the gym was small but comfortable

room service and food overall was great

service was excellent, all staff were very friendly. the spa is the hidden gem here.

no hot water. bad food. ugly decoration. cold pool. hard bed

pool

horrible music in the pool

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

nice pool, terraces, patio, great recommendation from the owner to her friend a french pilot who took us

the pool was not cristal clear

breakfast and staff service

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

giant swimmingpool perfect both for swimmers and for little kids

of the hotel is unique, very clean, staff is very helfpul and professional, parking available for car, security at entrance gate of the hotel

loved the historical room, the private pool, and the jacuzzi

beautiful property. loved the rooms, pool, restaurant, grounds

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

great swimning pool and restaurants

great historical buildings and lovely grounds/pool

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

the pool is clean where my kids enjoyed it

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

the pool looked amazing and also the jacuzzi, we

very confortable space and amazing attention. feels like home. great pool

swimming pool is small but nice and warm

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

main pool only opens friday through sunday

the spa has great services and their massages are truly repairing

excellent facility with a great pool area

i enjoyed the room and the pool and gardens.

the pool area, the pristine hacienda, the surroundings.

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

location was very good. swimming pool, gardens and views were very nice

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

great pool bar!

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

the property was large and accommodated many people with pool access

pool where swimming classes are not held daily felt like heated water, very relaxing

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

we enjoyed walks around the grounds and were able to take time to use the pool several times

they offered us the spa to change as they did not have the room ready

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

space, pool and flexibility

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet

loved the infinity pool and view from the room.

the staff, the room and the pool was amazing.

everything was great!! brunch staff pool everything amazing

the gym was nice

is a really beautiful place and had a really nice stay thanks to patricia from room service

the room was very nice!! room service saved the stay!!!

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the swimming pool is very cold

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in mexico

they close the pool the day i want to use it

room need some updating. wifi didnt work in the room.

the lovely garden and pool area are a delight

the swimming pool on site was also available for use on request which is kind of strange

staff

breakfast was excellent

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

lovely swimming pool

the pool was nice and warm

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

the hotel is so beautiful, the parking easy and pleasant and the room was very spacious

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides killing bees around the garden

garden and pool

the pool and gardens outside are maintained extremely well

hotel, pool

mperature controlled) and greenery, great rooms, great service

the music is too loud, both in the restaurant and at the swimming pool

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

location. pool was great.

pool is the best part

the water in the swimming pool was perfect

and the place in general but for me the most important thing was the wifi which was excellent

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

the stairs to our room were muddy and very dirty, and so was the area around the pool

place, breakfast, hospitality.

the restaurant area is open so it was a bit chilly for breakfast

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

breakfast

was a little confuse with service at breakfast

place, the rooms are a little old but they have everything, breakfast is amazing

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

rooms are clean and cosy. the breakfast is really good.

breakfast was very good and the food was delicious

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

also the pool was nice, breakfast amazing and the room was very clean

the wifi, staff & location were good.

close to historic center with good wifi

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

spacious, elegant, pool, location. excellent

the parking lot is inside the facilities

staff excellent, good breakfast included

parking is limited and a bit tight

the included breakfast was phenomenal

breakfast tasted salty both times

breakfast and the breakfast environment is really good

the restaurant served an excellent breakfast, and lunch

the superb little pool at the back of the

the breakfast and the service you receive at it are excellent

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

room needs an additional lock because child could open the door anytime and jump in the pool

the pool was small but lovely and the rooms were very clean

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

no excessive traffic noise, barking dogs, or loud party music

pool had no shallow end, nor a real deep end.

the wifi reception in the room was good, though

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

pool

the included breakfast was served (not buffet) with multiple choices - and was delicious

the pool was really nice, and the quality of the food and breakfast was great

no breakfast available until 0800 which is a little late.

i will definitely return, but book a room overlooking the pool area

delicious dining al fresco - free breakfast

i thought the pool area was lovely

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

excellent location. lovely swimming pool and surroundings. clean room.

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

beautiful property with garden and pool

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

the gardens surrounding the facility was great, the pool was great

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

also and as mentioned by other reviewers, the wifi only works in common areas and not in your room

bed was very very hard, tv was very small and wifi only worked in common area because the signal was not strong enough to reach room

ing

wifi very poor

hotel is beautiful, there are pools, jacuzzi, sauna, gym, gardens

gym needs a tv

and there is this pool with saltwater that was only gor us during the time we were there

no hot water even after complaint made poor gym facilities pool v small

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

little one was sad that the pool was too cold for swimming

room service was prompt and delicious

pool was not so clean

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

nice little hotel with pool and a garden.

there is a nice pool and food is served outside the rooms, which was a great touch

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

sad was couldn't have stayed longer to enjoy the lush grounds and pool

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

gorgeous little gem with friendly service, beautiful rooms and pool

, quiet and good service with spa

wonderful spa and services

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...