beautiful property. loved the rooms, pool, restaurant, grounds

loved the historical room, the private pool, and the jacuzzi

food all delicious! horse riding was fun and spa services great!

the spa was amazing

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the gym was small but comfortable

room service and food overall was great

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

service was excellent, all staff were very friendly. the spa is the hidden gem here.

horrible music in the pool

pool

nice pool, terraces, patio, great recommendation from the owner to her friend a french pilot who took us

the pool was not cristal clear

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

giant swimmingpool perfect both for swimmers and for little kids

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

breakfast and staff service

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

the pool looked amazing and also the jacuzzi, we

very confortable space and amazing attention. feels like home. great pool

amazing place, fountains, garden, pool, comfortable rooms

surroundings and pool area

i enjoyed the room and the pool and gardens.

excellent facility with a great pool area

main pool only opens friday through sunday

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

swimming pool is small but nice and warm

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

location was very good. swimming pool, gardens and views were very nice

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

great pool bar!

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

the property was large and accommodated many people with pool access

pool where swimming classes are not held daily felt like heated water, very relaxing

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

we enjoyed walks around the grounds and were able to take time to use the pool several times

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

space, pool and flexibility

room, confortable bed, excellent bathrooms, noise insulated rooms, good breakfast, a/c works flawlessly, good wi-fi and free parking

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet

loved the infinity pool and view from the room.

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the grounds and the pool are beautiful and very well-maintained

nice swimming pool

termittent once or twice) throughout the entire stay

food was delicious, and there were a lot of breakfast options included

excellent breakfast options

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

pool beds are uncomfortable

spa services below average, very cold while performing massage, poor service and massage person not

hotel pool was the best. food was great. staff was wonderful.

the spa services

the possibility of using a small gym and tennis courts free of charge was nice to have

mperature controlled) and greenery, great rooms, great service

the music is too loud, both in the restaurant and at the swimming pool

garden and pool

the pool and gardens outside are maintained extremely well

all around/atmosphere & ambience including a pool set in a large garden

the swimming pool on site was also available for use on request which is kind of strange

amazing breakfast and gardens

no food service apart from breakfast.

delicious breakfast is included

staff

they offered us the spa to change as they did not have the room ready

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the pool was murky and not clean

the wifi coverage was very good on all levels

the complimentary breakfast included coffee, juice, fruit, bread, and a choice between chilaquiles, eggs, or

e pool water was also very dirty)

breakfast was really expensive and for the price the buffet was not so diverse

pool and brunch on sundays

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

second pool on the upper level was a little dirty and neglected compared to the other pool

i was surprised that we didn't get the breakfast included as any other stay with holiday inn

the grounds are historic and beautiful ! the pool is awesome!

if i was getting picky, a few tiles were coming off the pool and there seemed to be an excessive use of pesticides killing bees around the garden

lovely swimming pool

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't very hot

pool is not been cleaned

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

the wifi, staff & location were good.

close to historic center with good wifi

pool closes too early

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

added bonus - made new friends by the pool

if you don't like to walk (up or down hills) and we were unsure how breakfast worked (+)breakfast was ok. (+)no breakfast

room needs an additional lock because child could open the door anytime and jump in the pool

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

bit dated, holes in the bed sheet, wifi only worked for a few hours.

the room was exactly like the picture. the spa tub was nice for the price.

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

they have wifi just at the lobby but they were working on that

comfort, friendliness of staff, good kitchen, quiet place, nice pool with jacuzzi part

there was a pool and hot tub that we didn't use, but was, as with the rest of the place, beautiful and artistic

awkward entrance

was a bit of traffic noise because of the position of the room, which overlooked the parking lot

very clean, quiet, great fresh breakfast and amazing staff

the heated pool is a huge highlight and the garden landscape is beautiful

they have an incredible and fully stocked mini bar but no coffee maker!

breakfast included was fantastic and the wait staff was attentive and friendly

breakfast was wonderful and the restaurant area flowery and beautiful

valet parking

the breakfast that was included was very generous, fresh, and delicious

nice quiet swimming pool area for guests

if you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you

we had a little balcony overlooking the pool

but it was a lovely place to dine or have breakfast

had to change rooms because the door lock got jammed and the wifi in room 14 was not great at all

wifi reasonable

rooms are very big, and very clean and modern with cable tv and wifi

also and as mentioned by other reviewers, the wifi only works in common areas and not in your room

wifi very poor

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

i really like the pool area to relax

excellent location. lovely swimming pool and surroundings. clean room.

i liked the pool. i liked the staff i liked the breakfast,

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

breakfast is less good than before now that you ask

parking was good

the little restaurant is very good

the continental breakfast, breakfast nook and terrace were definite highlights!

the breakfast was good and the waiter was very nice and attentive. the tables were very clean.

parking under the room was nice

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

parking in the master suite, king size bed & calm

nice little hotel with pool and a garden.

there was free parking and a really good breakfast included

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

sad was couldn't have stayed longer to enjoy the lush grounds and pool

gorgeous little gem with friendly service, beautiful rooms and pool

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up