they can organise local laundry service

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs a roof just in case it rains you can still go inside the swimming pool

cold pool

water in outdoor pool is too hot

spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are not cozy at all, in

the inner gardens and swimming pool are great. the breakfast was really good.

the room service excellent

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even it works like a motel

the pool, garden, clean, the bed, clerks and attendants.

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

location to and from six flags waterpark (10 mins) on-site parking

breakfast and personnel communication

the kids enjoyed the gardens and the heated swimming pool

breakfast is excellent for such a small hotel

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

size of the garden is nice, many trees, the pool is perfect in size and temperature

the garden with the pool is amazing

price is affordable and they allow to keep using the waterpark and pool area after checkout

the pool, hot tub and bed were nice. staff were friendly

hotel itself is pretty and it has quite a big pool

needed more light and no internet as the signal would not reach into my room, had to go by the pool to connect to

the pool

easy to locate. big parking lot.

small, resto and swimming pool

hotel has different units, each with a swimming pool

the suite that i had was nice with its own small pool

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was really nice for relaxing and taking a dip whenever we wanted

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

great location,pool, good restaurant, great personel.

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

large room bathroom & king siza comfortable bed have small swimming pool hot shower 24 horas

were super comfortable and it has a nice, clean pool

people were talking at 2am outside out room in the pool area and nobody in the staff told them to be quier or to talkl in the ir own rooms

excellent location, friendly staff, clean & comfortable room, quiet garden and pool area.

wish the pool could be warmer, as it was cloudy the solar panels aren t enough so the pool is warm

- nice pool

wifi is excellent, the rooms are well laid out, and they have a pool

spa services were extraordinary

beautiful scenery, great spa treatments

pool needed cleaning

was no service at the swimming pool and the hot tub was not on

spa a bit expensive for what it was

pool was cold, even though it says here it is climatized

room and swimming pool very nice quiet place ud83dudc4c

facilities are nice but need a little care. pool was heated only the second day we were there.

nice rooms well organized in small bungalows around the pool surrounded by a beautiful colorful and fresh nature

it need hooks in the bathroom to hang the towels. the water in the pool is cold

highway, right next to sam s, and a mall, great for overnight stay or more, nice yard around pool

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

friendly, amiable staff, nice pool area

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

t joking) 3

and lovely around the pool

lovely swimming pool are

the pool looked amazing

- very nice staff and good service - clean pool and deck - bed is great

the staff was very good. the swimming pool was better than expected.

the food was great and you eat watching the sceneries they also offer spa services

large

ndows don't have screens so preferred keeping them closed due to bugs), breakfast takes ages to

so get quite warm

breakfast was great, best chilaquiles ever

maybe more options for breakfast would be a good idea

breakfast (and all food in general) was extraordinary

the breakfast was not the best.

breakfast was so well done that i was almost worried that i had to pay extra

spa is wonderful, food is great, staff is amazing!

the breakfast was great! the hotel is beautiful and the service was amazing too.

poor wifi signal, and restaurant menu should have more option

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

the pool area is stunning and we were practically the only people there

delicious breakfast was included

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a size good for children, there is an extra charge for a terrace stating that you have a

delightful terrace, a cozy nook for the pool and jacuzzi

also the bed was really comfortable and every room has it own terrace near to the pool

the bed was super comfortable! we also enjoyed the decor, shower, little pool, and gardens.

have preferred a larger pool

parking facilities are perfect in a place like tepoztlan

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the room but just one outlet if you want to charge

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

also, the curtains were very thin so the light from the parking lot went into the room all night

they offered us the spa to change as they did not have the room ready

continental breakfast included with room was great. excellent spa visit, super room.

the included continental breakfast was not until 9am. fine but a little earlier would be good

pool could be bigger and with lights at evening

we also waited really long to get our car as there was nobody in the parking lot which made us feel unsafe since we had the car fully packed

the restaurant and coffee show are delicious and the spa experience it s great

was exceptional, the room was amazing and the spa services exceeded our expectations

chill pool

the breakfast in particular was top end, and we were able to completely relax during our stay

breakfast was excellent

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

they took our breakfast to our room and it was delicious

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

breakfast menu is slightly overpriced for the quality

very clean, nice landscaping and pool/jacuzzi

the pool was a great plus

friendly staff, good restaurant, nice pool area

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

hospitality is great, everyone very polite, room service, pool service, etc.

we had our own private pool

the baked goods served at breakfast time were not fresh

parking space too small, had to be moving cars around to enter or leave property.

the parking area is small and its entrance is extremely narrow

clean, very friendly staff, excellent location downtown, good wifi connection

breakfast was not included

the central courtyard and pool were stunning

the pool! we were in and out all day!

breakfast

we had breakfast every morning at the hotel restaurant by the pool

breakfast, though healthy, is very limited

breakfast was good and offered a good variety

didn t have a chance to try the spa but everything was

breakfast was wonderful - they made whatever we wanted. the fresh fruit was great.

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

overall, the experience from the check in, to the accommodations, pool and massages we had were first rate and exceeded our expectations

breakfast is really nice with fruits, eggs, orange juice and coffee and you can see the attention

breakfast very limited.

the hotel is beautiful with style, the room is very clean, the service is exceptional, the breakfast is delicious

not a dislike, but it's a bit slippery around the pool, so be careful

the view from the pool, the style and design of everything, the air conditioning, the breakfast.

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

water in the pool was so cold

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

like breakfast, but a little too late 10am. room was great.

the wifi worked well

the location was really central, the parking inside was also a plus.

the parking entrance is also quite narrow, so if you have a large suv you may not fit

location is great and the parking is advantageous is you don t want to use your car after arrival

wifi was exceptionally good.

rooms are clean and cosy. the breakfast is really good.

also the pool was nice, breakfast amazing and the room was very clean

also the pool was nice, breakfast amazing and the room was very clean

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest extremely dissapointing experience

ong enough for lap swimming)

didn t use the pool but it looked nice

tv service in poor, pool is shallow great for childrena